returned my truck damaged . kept my truck unplugged at -40 leading me to believe it was being…read moreworked on. when I expressed my displeasure with this , they were rude to me and returned my vehicle with the bumper scratched . I do not recommend .

The staff were very friendly and accommodating. I was given a courtesy truck to use for about three…read moreweeks while I was waiting for my truck to be repaired which saved me a lot of money on truck rental fees and allowed me to work steady and make money. I highly recommend this business!

Husband brought 2007 Ford Explorer in for front end problems. Turns out it needed a lot of work…read moreincluding tires and brakes. Went with the recommended repairs and parts and the final tally was less than estimated. She now runs like new! So impressed by the service that husband brought his Prius in for new brakes, and now both cars ride and drive well, feels extra safe! Definitely a great choice for automotive repair, thank you to all the staff!

I have to say, I was thoroughly impressed with their service from start to finish. The estimate was…read moreclear and detailed, and they kept me updated throughout the repair process. The work itself was flawless - you can't even tell there was any damage. Plus, they were incredibly professional and courteous. They have also cleaned my car too:)

I have been bring my vehicle to Norgate for about 15 years or more. I just love the service and the…read morepeople. Always a fantastic job and super clean. Thank you Casey and staff for the great work through the years.

These guys really know service. They went above and beyond to ensure my new used car was looking…read moreexcellent! Courtesy car provided when pays were slow out of Acura. They shine against Prince George's mediocre service standard!! Cheers!!

Service team is above the bar at this dealership, I went in for Chevrolet service plan oil change…read moreand noticed rust starting in a few spots on my bumper the truck is a 2016, the team came together and had my truck in first thing the next day, they spent 3 hours polishing and going over the truck, free of charge! Kudos to Sarah I have owned a brand new ford pickup and the local ford dealer practically laughed at me when rust rotted through the lower door panels and tail gate while under warranty, they wouldn't do a thing, after multiple other issues and poor service in general, I made the switch to Chevrolet, best decision I have ever made!

NEVER buy a vehicle here, I purchased a truck and there was a problem with the lift kit. Service…read moresaid it was Sales and Sales said it was service. Either way, I ended up with a bill for $800 just to ensure the truck was safe to drive again. I'd go to Houston (SMP) or any other Chevrolet / GM dealership.

Harman and the guys at Humble are incredible. Great skills and even better pricing. It started out…read moreas a simple tire swap - so fast and so reasonable in pricing... Then yesterday, my starter decided to crap out on me with little notice while I was out at lunch. I had it towed in and I was fixed up and back on the road in the morning! So grateful to have a great mechanic close by that I can rely on to help me when I need it! Thank you for moving to Prince George, and WELCOME!

Cory and the rest of the folks at Benchmark saved our Alaska road trip from a brake meltdown!…read more Traveling up from the Idaho border, we started to notice some noise coming from the brakes. At our next stop, had a local shop check the brakes and found they needed new front pads. However, the shop there would not have been able to fit us in for four days, which would have completely scrambled our plans. So, started calling shops ahead on our route to see if anyone could help us out. The minute Cory picked up the phone, I knew we were in competent hands. I explained the problem and told him we'd be in Prince George in a couple of days. He said "no problem", asked a couple of the right questions, and told me he could order pads to be ready when we got there. A couple days later, I rolled into Benchmark at 8 AM when they opened. Met Cory and the rest of the crew, and they told me they'd get right on it. They had me out and on the road by 10 AM, and much relieved at their helpfulness and conscientiousness. If I lived in Prince George, they'd be my regular shop!

Got back to the van after shopping and my sister in the car was sitting there with the ac on but…read morethe van wasn't fully on. The battery was dead. walked to princess auto for jumpers and they were out. Called Benchmark and they saved our day. In minutes they picked us up from Princess Auto, took us to where we were parked and gave a jump in seconds. So happy they could do that for us. Super friendly staff and quick responses. Thank you so much.

Unfortunately PG Toyota let me down today. The temperature…read morethis morning was -40 c and my Tacoma would not start. I needed a new battery and was super impressed with the original 2017 battery that I used up till today, so I decided to call PG Toyota. I asked the woman that answered to transfer me to parts and she instructed me that they were super busy, which is understandable since I was probably not the only one having problems today. She took a message for me regarding the battery and if one was in stock. I did mention that I need my truck for work so I need a battery ASAP and that I would come purchase it and install it myself if they had one in stock. 2 hours go by with no response and I need to get back to work, so I call up NAPA, find out they have what I need, and go there to purchase one of their batteries. I love my Toyota and forever will, but with 9 hours later with no response from the dealership, I realize that I'm just another customer to them as usual. I wear the Toyota badge with pride and like to keep the parts OEM as possible... this was not able to happen today.

Brought my 2020 tundra in for its first service and to have remote start installed. Was quoted 3…read morehours and that I would be called when it was done. I ended up calling after 6 hours to find out it was finished and they just hadn't contacted me yet. Remote start was installed incorrectly; it sets the security alarm off unless left unlocked. Contact them the following day, they get me to bring it back in, then taxi me back to work. I get a call saying its all good to go now and they checked to make sure. First thing I do when i get there is que the remote start, alarm goes off. No solution or restitution offered other than ok we will drive you back to work and see if we can fix it. Extensive amount of time wasted by their poor business practices, and still no solution.