Dr. Cichon is absolutely a 5 star doctor, the facility itself was a 2 star, unfortunately. It's…read morevery dated and small, which would be acceptable if the place was actually clean. There were layers upon layers of dust on everything in the exam room. It looks like it's been untouched for years. I wouldn't return here if not for Dr. Cichon, and I hope that they will be in a new location soon.

I have been going here for years. The staff is excellent always more than willing to help. Dr. V…read moreis the most caring and gentle Dr. I have ever seen. Office is clean and bright but still has beautiful personal touches to make you feel comfortably. I highly recommend this office.

From the owner: Gynecological careread more

I absolutely love everything about this office. The staff are very professional and respond very…read morequickly to your request on the patient portal. Dr. LeomBruno is fantastic. He comes in and sits down to listen to the problems your having. He is never in a rush like some doctors. He will then conduct a thorough examination and give you the best advice possible. I love the office. RATE 5 Stars.

I normally see Kayla and I'm typically happy with the care that she provides though she is…read moreregularly slow to follow-up and sending messages through the patient portal often doesn't help. Kayla's taken the entire month of October off so I requested to see someone else as she and I were in the middle of trying to understand why my chronic back pain has become ten times worse than usual. I got to see Amy Robidoux, who was rude and dismissive. I had to request multiple times for her to put in an order for an x-ray (something Kayla had promised me before she went on her break) and when I tried to explain my issues and why they're so much worse, Amy's "sage advice" was to lose some weight to take the pressure off my hips/back (I'm average weight for my height) and to go see a chiropractor to get realigned. She completely ignored what I said about having brittle bone disease and osteogenesis. The visit was a total waste of my time and I'm still going to have to pay for it. The only thing I truly got out of it was the motivation to find a new PCP.

Dr Burnstein was incredibly rude to us and was truly uninterested in my father's medical care. We…read morewere referred to him by our primary care physician, who was unavailable. HE IS HIGHLY UNPROFESSIONAL!!!! AVOID THIS DOCTOR AT ALL COSTS!

I have been going to this group for years. The doctors and PAs are wonderful. They are concerned…read moreand listen to what you have to say. The receptionist have always been pleasant and helpful.

The office is up elevator, to the right of optometry, like right next to it. I walked by it twice…read morebefore I noticed the door, lol. It was my first visit and it went fairly quick. There was a TV and magazines to keep you entertained until you were checked-in. Once they were ready for you, you were transferred to the waiting room inside. There were also magazines in there, as well as a play area for kids. There is a restroom in there, if you were looking for one like I was. I was later taken into a small room where they did my vitals. Once completed, I waited for my doctor in my designated room. The visit was quick and to the point. The doctor was extremely friendly. The one thing that I didn't really like was how thin the walls were, you could honestly hear everything that is going on in the next room. It made me feel a little uncomfortable. Aside from that, it was pleasant. Everyone was nice and helpful.

I had a great experience, they saw me within 20 minutes. The medical team was very knowledgable and…read morelistened to all my concerns. They got me medication as preventative care and gave me information as to if I should back. Usually I avoid these visits because I get my concerns ignored, this team single handedly changed my attitude to urgent care facilities. If you need help, go here!

I had an appointment on 8/17/26 @11:10am for left blockage due to earwax impacted. The provider…read morecould not finish removing the wax and gave me a referral to a ent in Enfield CT which I did not want. That afternoon I went to Holyoke urgent care across the street and they finished the job and removed all the wax but the provider at Priority 1 caused some ear irritation near the canal which is very tender and needs to heal. I would like a refund on this visit along with my Co pay amount as well. Thank you Robert Durant 137 Simonich Circle Chicopee, Mass 01013

ER Wait way too long there for 17 hours with a badly infected toe not seen. Had to leave and find…read moreanother ER who shipped me back to Baystate Via ambulance. THe surgery went well and the staff was great