Our family orders Chick-Fil-A regularly from the Wylie location because: 1. The temperature and quality of the food has always been excellent. 2. The employees have always been pleasant, respectful and professional. 3. When the owner communicates with customers via the app to offer deals, he puts his name on the communication. He doesn't hide his identity from customers because he is committed to great service. (I believe he also owns the Chick-Fil-A in Murphy) 4. The line could be twice as long as other restaurants, and still move twice as fast. But it moves fast because of efficiency, and not employees that hand you the order, close the window and walk off without saying a word. They are courteous, and professional. 5. Even though they are fast to keep the line moving, they are unbelievably accurate with the orders. We have never received an order that was missing an item or had the wrong items. Right down to the number of sauce packets. It is such a relief knowing that when we get home, we will not have to go back to get our order fixed. Chick-Fil-A has a winning system, and it shows because I consistently receive good service regardless of location, but for our Wylie store in particular, the great service has been consistently impressive over many orders, and over a long span of time. This shows that it isn't a lucky interaction, it is the norm for them. This store is reliably consistent with their great service and great food. read more

Chick fil a is typically good to us, it's a weekly staple for us, especially for the kiddos. However, during my pregnancy this summer I would ask my husband to stop on his way home and bring me breakfast once every 2 weeks. He usually would take the freeway and grab it in Rockwall but when he takes the back roads he ends up at the Wylie location. One time I sent him to get me the sausage egg and cheese with added tomato, pregnancy craving I wanted all week. He gets there and the young man tells him they do not add tomatoes that "they don't have it" So I asked him to just start going back to the Rockwall location instead. (I was able to add it at the Wylie location a few weeks later when I went by myself) So this Friday I asked my husband to stop by and bring me the same breakfast, he said it would be the Wylie location. I reassured him that they do indeed have tomatoes for breakfast sandwiches. He order my sandwich and the young lady repeats the order it's right, (I'm on the phone with him) some guy comes out and replaces her (keep in mind it's 6am my husband was first in line he waited for them to open) the guys takes the payment and when he gets home, they added tomatoes and took away egg and cheese. I don't know what the guy did or what the girl didn't do but it's annoying that they keep messing up a basic breakfast sandwich with added tomato. There's never rude service or anything like that, these young people just mess up from time to time. It becomes frustrating after a while. read more

Chick-fil-A - Fast Food Near Me - Wylie, Texas

I am tired of my orders getting messed up, anytime I have had food delivered or gone through the drive-through. They have gave me the wrong sauce for my chicken or not giving me any at all, this needs to be addressed. I placed an online order today and I called to verify and make sure they added the correct barbecue sauce and they sent me Chick-fil-A sauce instead, thanks for ruining my meal once again !!! read more

Usually I love the service but I was disappointed with them today. I ordered breakfast online for pick up and I ended up being in the line for 22 minutes. By the time they got to me, they told me they weren't fulfilling breakfast orders even if they were placed online before the cutoff time. This was very inconvenient because even though they canceled the order, I didn't have enough money to reorder for the group of people that were waiting for food since the money takes 3-5 days to go back on my account. So I ended up going back with no food or money. I'm just disappointed. This isn't what I've come to expect with them. read more

This place is immaculate inside and out! Once we walked in and ordered, our food arrived quickly and accurately! It was hot and tasted delicious! Everything was perfect. But more importantly, this restaurant is clean, well lit, and beautiful! The employees came to the table to ask if we needed anything and once we finished dining, they took our tray of mess away! Whoever the owner/Manager(s) are, they need to train all restaurants! They were constantly cleaning and working to keep the restaurant looking and feeling like a GREAT place to visit and dine! read more

Man have things just gone downhill @ Chick-fil-A! From paper thin chicken "filets" to poor customer service and after school hangout... It's hard to come here and not have it feel like we're at the food court @ "Richardson Square Mall" circa 2005! kids hanging out, cursing & causing ruckus... Kids working the resisters are not always very helpful either... Popeyes Spicy Chicken Sandwich!!! read more

Chick-fil-A - Thin Chicken Sandwich - Fast Food Near Me - Wylie, Texas

The Cobb salad I recommend to everyone who wants to eat lite. Just remember to remove the bacon bits, there is enough chicken :) I use the app to get points but the app QR reader can be a pain sometimes. Place is clean and family friendly. read more

Chick-fil-A - The amazing Cobb salad - Fast Food Near Me - Wylie, Texas

Just overrated fast-food, seed oils and horrible ingredients. It used to be better than most fast foods, but it went downill like other chains. read more

Friendly, fast, clean. We have been in many chick fill a but this place is 10-10. Good place to come for a salad and more from their menu.

I stop into this Chic fil A daily and hands down the customer service is always consistent. When I pull up to the drive thru and say my name they automatically know my order and that alone makes my day. Thank you to the staff for always making a difference! read more

Overall, an amazing food experience! Starting with the entrance, you can already be welcomed with nice greetings of a pleasant environment. Besides the occasional mess up of meals, I totally recommend the lovely service. I just finished eating breakfast here, and boy, that was an amazing meal! I gobbled it in less than 5 minutes! Therefore, I totally recommend this Wylie Chick-Fil-A! read more

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10/10 service and cleanliness! Of course the food is awesome, however they have made mistakes on our orders and tend to be slower than average. Overall for sure recommend! read more

I just got the worst Chick-fil-A spicy biscuit. I didn't even eat it. So disappointed. I will not go there again.

Worst sausage and egg biscuit ever, actually threw half in the trash.sausage was so greasy I had to soak it up with paper towel. Egg was watery.no star rating. read more

Ordered the new sandwich today for lunch. Was quite disappointed. I know it never looks like pictures - but really? I would say it had a tablespoon of pimento cheese on it at best. It was a good sandwich- just would have been much better with a little more pimento cheese! And I can't ever seem to get hot fries! No matter how long the line - they are always Luke warm at best. I asked for extra crispy fries and they informed me that I can no longer get extra crispy fries at this location (?). I will go to the Murphy location next time to see if this is the case at all locations. read more

Chick-fil-A - Pimento cheese on new sandwich! - Fast Food Near Me - Wylie, Texas

So my husband said that in the world we now live in to not expect good customer service. That I should always expect bad customer service and if I get good customer service to be happy. But don't ever expect it. Turns out he is absolutely 100% correct. Even the prized Chick-fil-A has horrendous customer service. Right now I've been on hold for over 20 minutes to get a refund on an order that was incorrect in the drive through. I know the joke is, if Chick-fil-A gets the order wrong, then they know what's best for you. But they don't. That's the thing. They don't. They don't even have the courtesy to help on the phone. Just sitting here, not eating lunch and getting horrendous customer service!!!!!! Wow!!! After waiting for 30 minutes, I was hung up on. Bravo Chick-fil-A! Congratulations on the reward for the worst customer service ever!!!!!! read more

Chick-fil-A - Holding...... - Fast Food Near Me - Wylie, Texas

Customer Service is what they do best, so this location does not fall short. Food and service are good!

Service was ok, typical drive through. But come on! The small nuggets are ridiculous. They are getting smaller and smaller. Not worth it any more! I think most of my eight nuggets were smaller than dime size, and thin, like a shaving. read more

I love Chick-fil-A. But I don't like the wait. It's seems forever. People not knowing what to order is ridiculous. Most everyone knows what their going to get because you have to wait until you get to the menu. Then it's a battle of the lanes to go, even if someone ordered after you and you were next to go in the battle line. The other lane wants to always get ahead of you. It's so drama. Other than that. They have done great in doing credit cards and repeating what you had back before you were charged that is good keep that up. But I will continue to come because it taste so delicious! read more

Angela, the team leader is the nicest lady I have ever met. Her smile and attitude is contagious. The restaurant is so clean and in order. Food fresh and served with a smile, just how I like my Chick-fil-A served. Taylor Beard, the marketing director was also working hard. Love this Chick-fil-A! read more

I ate a chick fil a deluxe Saturday afternoon- 1.13.24, I have had food poisoning since eating at this location. I called to notify them of this and they want to offer a free sandwich through the mobile app. They can take their sandwich and shove it where you can't see. I'll never eat at another chick fil a AGAIN. If you want food poisoning visit the location in Wylie on hwy 78. read more

I love chick fil a but this one you need to be careful and check your bags before you leave (I never did with chick fil a before but now I will at this location) I hate pickles and am religious about saying no pickles - I saw it pop up on the thing has "-pickles" so I know it was probably just an error on the person reading the ticket or whatever. Anyways just check your sandwiches and make sure they are correct. It will probably be better soon but I will give it a couple months before I come back here read more

Chick-fil-A - Fast Food Near Me - Wylie, Texas

The lady taking my order was non attentive and clearly could care less if I were a customer or not. I get to the drive thru window and they forgot my sauces, one of my two drinks, and straws. Lastly I found HAIR in my fries!! read more

Such amazing service and sweet staff! Specifically the young lady working the drive thru window this evening. the coffee was amazing!

My family and I have been coming here for years and have had typically good experiences. The food is always great but for the past few months there's been a younger girl working (I believe by the name Alyssa) who has made it very unenjoyable. She's very obnoxious and her conversations behind the counter always seem to carry across the restaurant making it difficult to focus on our own conversations. It's gotten to the point to where my family and I prefer other locations even if it means a longer drive. Overall just disappointing that the behavior of one worker can ruin the experience completely. read more

Do not go here. They flipped me off because they wanted to go home and they was closing in 10 minutes and did not want to take my order. Also my chicken was undercooked when I received it and they did not care also found hair in my drink. Restaurant is dirty and bathrooms are disgusting. read more

One of the best Chick-Fil-A's I've been to. Super clean restaurant. Friendly wait staff. Prompt service. Food was excellent. Everything is great at this location. read more

I like this new Chick-fil-a, the kids who man the drive-through window are always very nice and courteous, but for some reason it seems to always take longer than usual to get food through the drive through. I drive past three CFA's on my route to work and I usually tend to pass this one up due to my experience waiting in line - even though they have two drive bays you would think service would be quicker. My worst experience ever was on Halloween evening around 4:30. It seems like everyone in Wiley decided to come to CFA to pick up dinner. I spent a good 30 minutes waiting in the drive thru. I've never experienced a problem with the food or service so I'll continue to stop here on occasion and will update my review as my experience improves. read more

There was a hair with lint inside the wrap, attached to the bread. I found the hair after I ate the first half of the wrap and felt something in between my teeth. It was disgusting and the Wylie Texas chick fil a should do a better job of ensuring its people wear the proper gear when preparing customers orders. Disgusting. read more

Honestly really disappointed with this Chick-fil-A. The staff is nice but every time I go to this location something is always wrong or messed up with my order, which I've never had a problem at any other location. This time I ordered the Cobb salad and asked for the shredded grilled chicken, which I know they can do as I've ordered it that way at other CFA's, but they gave me grilled nuggets which is fine, but then I open the salad and there's like 4 nuggets in it. And the salad is less full like they took a handful of lettuce out. It's a shame because this is the closest CFA in the Sachse area, but their quality of food and service is not where it should be. read more

Best Drive through Chick-Fil-A has built yet! Crazy how busy they always are ,but here you get through pretty darn quick. Food was perfect as always and the service and staff are fantastic. read more

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Any review that is not 5 stars is a liar. Probably McDonald's making up y'all tales. It's not true. Everyone knows Chick-fil-A has efficiency, service and quality models pinned down. The organization should run for president. Im confident that they could have the entire state of Texas tested for covid in under 20 minutes. And smile while doing it, all the while serving up crispy chicken and pillowy waffle fries on the side. read more

Employees are not friendly and provide bad customer service. They have gotten my order wrong or forgotten to give me everything in my order multiple times. read more

It was fresh and hot. We got the strips, 4 deluxe sandwiches and grilled nuggets. Only problem was the very long line, I didn't expect that on a Momday night. Overall a nice new store with nice employees. We will be back! read more

Chick-fil-A - New store! - Fast Food Near Me - Wylie, Texas

They have the best food it's just amazing and their service is very good their chicken is good too.

First off Chick-fil-a isnt cheap. I paid $15 for a regular sandwich combo and 8 piece nugget combo meal. Paid extra on one for large waffle fries(best thing Chick-fil-a has) and literally was less in the large container than regular size. I know this might be petty buy it it made me mad to bring food all the way home and see this. read more

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Gosh, I love me some Chick-fil-A. Their food is still amazing but this is by far the slowest Chick-fil-A I've ever seen. Every other Chick-fil-A has people working the lines and it goes so quick.. you're looking at a 15 minute wait at this one. Granted, Chick-fil-A is worth it but it is a little irritating. read more

It's OK. But the fries are always always always lukewarm. never any hot fries. The sandwiches and nuggets are OK. The service is OK. But really, if you know what Chick-Fil-A can taste like you'll probably be disappointed with these guys. :( And no, I don't work for any competitor, I'm a teacher. read more

Worst Chick-Fil-a I have ever been too. Extremely disrespectful. Highly recommend driving to another and not dealing with them. 10:31 am stuck in there long line which is fine but when I get to order and ask for breakfast item. The gentleman taking the order said only lunch get here sooner. Breakfast ends at 10:30am. read more

Fast and so very friendly. Price is good and the food taste even better. Would definitely recommend.