Food and service are good as usual. The parking lot is a joke. They have way too many spots reserved for curbside pick up. We have to fight to get into a regular parking spot to eat inside. The restaurant inside is not too big, which also is a problem. With holiday season and lots of families traveling, the restaurant feels very crammed. At least the food is great. read more

I tried their new Jalapeño chicken sandwich with the jalapeño ranch and it...was...DELICIOUS! Not too hot with the jalapeño (which is how I like it) but the great flavor of it. The bacon on it was crispy and tasty. And the hibiscus strawberry tea?! Mmmm yes please. I want more. I think next time I will get half-and-half tea with it. The sweet tea with the flavoring was borderline a little too much. But it was still very good. I want to go back and get it again before it leaves. read more

Chick-fil-A - Hibiscus Strawberry Sweet Tea - Fast Food Near Me - Winter Garden, Florida

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Quick drive through experience. Tonight I went through to pick up my chocolate fudge brownie that was complimentary for my birthday reward. Ordering through the app and applying the reward was very easy. The app knew I was on the way and when I got to the drive through. Following the apps instructions, I drove around to the pickup drive through windows without speaking to anyone. However, when I got to the windows, the cashier was confused for a bit. They found my order within about a minute and all was good. It would've been better if it auto checked me in before directing me straight to a window. My hubby and son enjoyed my birthday brownie. I tried a small bite and it was very good. Moist on the inside and full of chocolate. There were also chunks of chocolate as well. Thank you Chick Fil A. read more

Chick-fil-A - Chocolate fudge brownie - $2.29 - but free as a birthday reward - Fast Food Near Me - Winter Garden, Florida

Chick-fil-A is definitely one of the better fast food spots in the area! Whichever fried chicken sandwich you order, it will never disappoint along with their waffle fries. Love eating at this spot! Minus a star because they didn't put ice in my drink, which was odd. read more

This is the most dysfunctional chik fil a . Consistently their drive thru line fails and takes forever .. if you are ordering in the app, choose carry out. They do not have a dedicated mobile line and once you are in , you are trapped . They have too many people confirming orders over and over instead of pushing them out . And once you get your order you are stuck in line until everyone else gets their's . It's honestly faster at so many other local spots read more

I have arthritis in my back. Every close parking space was filled. I went in and I was the only customer. Since when does employees get to park by the door and customers park furthest away ?? read more

The Chick Fil A Cows must love me because our family Eatz Mor Chikin It's our fast food of choice and Chick fil a is probably the most convenient and consistent fast food restaurant in existence. I order online and do curbside pick up. Their app is awesome and we receive rewards quite often including complimentary tickets to go to visit the home office in Atlanta. Even with large or complicated orders the food is brought out quickly and we've only encountered a few mistakes which were corrected upon reaching out to the restaurant. read more

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I'm not sure why this particular Chick-fil-A got bad reviews. I have always had good experiences here. It is extremely busy because it's right next to the Winter Garden Village, so be prepared to wait, but I will say the waiting goes quickly, the line is constantly moving, and the employees are efficient and nice. I always order the Spicy Southwest Salad with the Avocado Ranch. The dressing alone I could drink. For a fast food salad, it is surprisingly delicious and fresh. And it may look small but it is very filling. I'm docking it a star because there has been a few times that my order was missing my extra bag of pepitas, but since that's not a necessity and an extra that I didn't have to pay for, I was still able to enjoy my salad with the one bag they gave me. I've also noticed that their prices have gone up quite a bit, but because of the pandemic what do you expect. read more

Horrible service. The manager argues with people and doesn't bring their food. I would stay clear of this place for sure.

I love chic fil a. I find myself coming to chic fil a at least once a week for either breakfast or dinner. Breakfast order is a chicken biscuit with egg and cheese and dinner order is usually a sandwich. Sometimes I spice it up with a spicy sandwich. This location was good. The service was good although it took a few minutes to get my food, it was fresh and tasty as usual. read more

Most of my cobb salad was rotten lettuce ends. im paying $10 for a salad i expected more GREENS. read more

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I really don't understand why this Chick-fil-A has such a low star score, I almost feel like I'm writing this in their defense-- haha! I've been to this location more times than I'd like to admit, but I have to say they've always been consistent in service and food quality. I wish they had a bigger parking lot as it can get chaotic when its lunch or dinner time, but they really know how to efficiently manage the volume. As busy as it is, I've never waited a long time for my food. Love using the app to order curbside and earn points. I've also used their delivery service thru the app and have had my orders delivered within 20 minutes and still fresh and warm! They do have some inconsistent hours for delivery, but I guess that depends if they have a team member to do it available. Thinking back, during the height of the pandemic in 2020, when we were all locked down this was the only place that had an efficient and well built contact-less curbside delivery program. It was one of the places I felt safest going to at the time. So yeah, I love this Winter Garden location! read more

Who doesn't love Chick-fil-a!! No reservations needed, just drive on up!! No indoor seating right now because of COVID. I love the Spicy South West Chicken Salad, with the creamy salad dressing!! Just yum!! It's perfect for lunch and good for you too! We always scan our rewards and earn points for free stuff!! We just love their food!! Everything is prepared to perfection. The service is impeccable, and the lines always move extremely fast!! If you haven't already you must check it out, best fast food out there!! read more

Chick-fil-A - ows a bag of food in a car - Fast Food Near Me - Winter Garden, Florida

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This Chick-fil-A has been a huge success since the first day that they opened their doors. They have expanded in an attempt to keep up with the amount of cars that pass through their drive through. They now have two lanes and employees that stand outside taking orders during their most busy times of the day. Their food product is average for Chick-fil-A. It's boggles the mind that with the amount of business they have I still regularly get lukewarm food. I don't complain because it's for my grandson and he doesn't complain but I stopped buying their food for myself some time ago. It started when they dropped some of my favorites off of the menu. My lack of enthusiasm for their products deepened when I learned that they don't refund money for items that they forget in the drive thru unless you drive back to the restaurant. You are forced to return and wait in line to request a refund for a product that you were charged for but did not receive. Somehow they do not have the technology to make refunds over the phone. read more

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Forgot half of order my tenders and fries fifth time it happened not going back ever hopefully

I don't know why any chick fil a gets anything less than a 5 stars? They're literally all the same. Great chicken. Long lines. This is the first time I came to this location, of course during the prime of lunch time. Cars wrapped around the building, two lanes. I decided to order online (also first time) to pick up as I was working at the hospital behind here. I walked to chick fil a and once I got there I told them 'I was here' from my phone and they started to prepare my order. I waited a few minutes, still quicker than drive thru I think. Got everything I ordered - kids meal with two sauces , Mac and cheese and half sweet tea half lemonade. Being the only fast food I eat, chick fil a is ALWAYS consistent. If you don't like the wait, go somewhere else. read more

Used to be my go to spot, but not when I have to wait TWENTY MINUTES for an iced coffee. Absolutely ridiculous. Please hire more competent staff. read more

Food was great, they got the order right. They were also working on a new drive thru, but that didn't affect how fast everything went. The inside is very clean, with the bathrooms being stainless. read more

Ordered a Cobb salad and it was one of the worse I received. No egg. No greens and no bacon. They gave me a small portioning of a full priced salad. Never coming back. read more

Spicy Chicken sandwich FTW!!!!! Old reliable in my book. This location is good but HIGHLY recommend mobile order or be prepared to wait. Also realized that the Yelp description for this location says there is "no takeout" but you can definitely order food to go. (They should fix that so people don't think the drive thru is down or something) read more

OMG Chick-fil-A chicken strips...3 strips $7.42 the 3 are the size of 1 Checkerburger strip... for half the price...Chick-fil-A is a Joke my strip was exactly 1.5 inch lmao read more

Chick-fil-A exceeded my expectations in every aspect. They prioritize customer satisfaction and quality in everything they do. I will be returning soon and recommending it to all my friends and family. The Inside of The restaurant was very clean and Organized. All of the Workers were very prompt and friendly providing a very positive Guest experience. The Quality of the chicken is great However, the fries were a bit soggy. It still beats most major restaurants in the area. Thoughtful Question: In what ways do you think Chick-fil-A sets itself apart from other fast-food chains in terms of both customer experience and community impact? read more

Fast, friendly service. Ordered the 12pc nugget combo with fries and a lemonade and a southwest chicken salad. Salad is perfect size and the flavor is amazing. read more

This is the 2nd time we've not received quality service at this location. I ordered a large milk shake and they gave me a cup with a hole in the bottom. The shake leaked all over my clothing while I was driving. I almost had an accident. The fries are often under cooked or too salty to eat. Although we live closer to this location, we travel to 535 & I4 for better quality of service and food. read more

To be fair, I enjoyed coming here the past few times with my wife and it's always been a great experience. Although I am saddened to say this ChickFilA will no longer be on my stop on the way back home. The service is always great, but when I asked the cashier about a First Responder discount, she went to the manager (Brittany) and said they only do law enforcement. I told her that I have always received a first responder discount but there was nothing done to correct the issue. I come from a long history of working in hospitality and in F&B. It's an easy hit to take especially to show appreciation for those who work as first responders. I can't say anymore but if you are a medic or firefighter, please go to a chik FIL a where they support first responders and stay away from this one. read more

They are getting really stingy with the food here. My scramble bowl wasn't even half filled, I thought the hash browns were on the side but they weren't, they were inside the bowl and very few of them, and not much chicken, or eggs. You can't tell from the pic that well, but definitely not with the money. All chick fil a did was say sorry for the disappointment. This isn't the only item they've given smaller portions, I've notice this with their fries, hash browns and a few other items. It wasn't like this before. read more

Chick-fil-A - Hash Brown Scramble Bowl - Fast Food Near Me - Winter Garden, Florida

When these are the 3 nuggets on a 12 piece nugget order. The rest are your usual size, but three penny sized nuggets, not cool. All breading...thanks read more

Chick-fil-A - Fast Food Near Me - Winter Garden, Florida

Wow this is the worst chick filet I have ever been too. The floors and bathroom were filthy and sticky, thr service was slow, about 15 minutes to get food, the A/C was blowing and it was about 60 degrees, needed a coat to be inside, and they were out of ketchup and mayo. read more

We currently ordered a grilled chicken sandwich from their location. The chicken was not cooked through and raw in the center. I will not be visiting this location again. read more

Chick-fil-A - Under cooked Chick-fil-A- Grilled Chicken Club Sandwich - Fast Food Near Me - Winter Garden, Florida

Love, love, LOVE Chick-fil-A! The spicy grilled chicken sandwich is delicious...fries are so perfect, and they carry cherry coke! Their milkshakes are really creamy, too. I've not had a bad meal there, yet, and who says customer service is dead? They are invariably polite and get the food out quickly and hot. read more

How hard is to put food in bag and making sure everything that the customers PAID is there, like really I just order food just to find out when I got home I'm missing one order really and believe me I'm not on the moodd to drive back this is not the first time that it happen specially on different locations any to top Everything 4 orders the chicken sandwich with 3 sauce like really once AGAIN SPECIALLY WHEN I TOLD THE GUY THE TOOK THE OREDE LIKE 7 sauce come one last time the I even eat in there or any chick fill a not happy at all you guys have ONE JOB and not doing it good at all read more

After being a loyal customer of Chick-fil-A and spending thousands of dollars at this location alone only to be told by the OWNER Adam not to come back because apparently it is my fault they cannot consistently provide fresh food that looks like the pictures on the screen. The chicken is either over cooked and dark dark brown or the bread is hard. There is a reason they are short staffed and nobody wants to work at this particular Chick-fil-A I believe it is due to the owner Adam. I mean after all I am not asking for anything out of the ordinary just for my food to come out fresh not soggy, not oily and certainly not dark brown chicken that looks like it was left in old oil for two days with a bun that looks like somebody sat on it. There are several other Chick-fil-A's in the vicinity to me that would be happy to consistently prepare an order to a loyal customer what Adam is doing at this Chick-fil-A location should be considered a crime by Chick-fil-A should pull his operating license or replace him ASAP!!! read more

Ordered from them on Uber eats. Called and specifically asked for extra ketchup. Got absolutely none. Sick joke man I just wanted ketchup

So I have always been happy with this location and even gave it a great review along time ago but had to revisit the review. This owner has clearly checked out and is no longer about the customer or the experience that Chick-fil-A is about. From employees not caring to take care of you with any up best attitude to no longer offering curbside. This is not how you want to run a business in the times we are in. Would appreciate for this owner to put some time back into the business or give this location back to Chick-fil-A as currently doesn't seem to be run by anyone with any real business sense. I Will not be back to this location as customer service is an important part about where I spend my money. read more

I think that corporate should take their logo back. Something is very, very wrong at this location. You would never guess that it's a CFA. It used to very busy but in a normal busy CFA way. Then suddenly the ability to order ahead went away for a month or two...perhaps new management? We honestly didn't visit in that time, which is a shame for us and them because we're a family with two elementary aged kids and CFA used to be a part of our regular life. I can't deal with not ordering ahead though, so we took a break. It was so sad because it's the only one anywhere near us and I have relied on CFA as our go-to to-go place for years. Finally after checking the app occasionally, I saw that I could order ahead again! So we placed an order. Rejoicing ensued from my family! Then I went to pick it up. The parking lot was eerily empty at lunch time. So odd! So very odd. And yet I still waited what felt an eternity for my curbside order. There appeared to be one older lady working that day. There was only a few curbside cars there and she was trying her best, but the zippy staff I associate with all CFA locations seems to be missing. Finally, we got our food. I shook it off and decide to give them a few more weeks to get it together. Today I just stopped by for an early lunch pickup and we are just done with this location and never going to return. There appeared to be two ladies working curbside service today but oh man, it is slow. Just too slow. I waited over 15 minutes for my 3 items. There were maybe 5 other cars waiting for curbside and the drive-thru was mostly empty with an occasional customer. In hindsight I should have ordered drive-thru but I had already placed my order for curbside pickup in advance, and typically at CFA I wouldn't want to get trapped in a drive-thru line. Not a problem here. We clearly aren't the only customers they've scared off with their poor service. To add insult to injury, the medium fruit cup I ordered came in a small clear plastic clamshell, and was only half full. It was a huge rip-off and again not what I expect. Our nuggets were cold. Stone cold. And half of them were tiny little scrap pieces, not actual nuggets. The long wait, the poor service, the poor product...none of this is what I expect or get from any other CFA and it's not worth my time to return here anymore. What a shame! read more

The food was fine but service is always slow at this Chick-fil-A and I am getting fed up. The teenagers are always in the back corner in an area my wife and I call the cast break room. Today the teenagers were loud and complaining about their wages, talking about making more at Starbucks. Meanwhile my toddler is waiting 10 minutes for an ice cream cone. The food is always ok here, not as good as other Chick-fil-A locations like black lake. My son also just wants the playroom to open but that must be too much additional work. I think this location will go on our blacklist. Sad as we eat Chick-fil-A very often. read more

I used to go to this location on a regular basis but will no longer go to this location until they start to support mobile ordering and the chick fila one program again. Customer service and experience used to be something that chick fila stood for but this location is dragging that name through the mud. read more

Worst service ever. For got part of our order and had to go back. All they told me was sorry see good bye. The chicken tenders were half the size as normal. When asked they said there was a shortage so they cut back on size but not the price. read more

Chick-fil-A - Chicken tenders - Fast Food Near Me - Winter Garden, Florida

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Stingy with the chick fil a sauce! The last few times I've gone and I always get meals for my family I either get one sauce or none at all when I ask for like 4 or 5 in the app smh better off going to the one on colonial or Clermont. I've never had a problem with them.. read more

The order ahead feature has now had me waiting in the location 15+ minutes two times! Multiple people in line getting their food prior to me..isn't the point of ordering ahead to get there and have the food ready?!Tonight I ordered ahead at 8:57 and received my meal at 9:24...a sandwich and shake! The manager was on a ladder cleaning the above register menus witnessing the absurd wait time...not once did he offer recovery. I will not be returning. read more