I hate making a not so pretty review for my dear chick fil a however the service I received today was nothing I've ever seen from chick fil a and I've been coming to that location for a long time. So today I came to the drive thru with my toddler trying to grab a quick bite I made my order online prior to arriving with all my customization for my food on it. I decided to check my bag about half way to the house when I look and see the fries so salted that salt was falling off my hands, the fry container was broken open at the bottom and they had not followed any of my customization for my sandwich. read more

Food - 9/10 I always like the breakfast. I will say that my sandwhich was messy and falling apart when I got it. Not the easiest thing to eat when on the go. Service - 10/10 They took my order and I was through the line in less than 5mins. Ambiance - It's fast food and I was in the drive thru. Nothing special. read more

Waited for my curbside order for 15 minutes. I arrived in curbside spot 11 five mins before the truck next to me parked in spot 10. He received his food within minutes, while I waited. I even had to call the store and asks the store manager where was my food item. Usually chick fil a are very organized. Store manager was apologetic, but I was an unsatisfied customer and will not be returning. read more

Fries have been absolutely ruined. They are now wet and flavorless, and despite the company's promise, they do not have the "same great taste." I will never, ever go back until they return to the waffle fry recipe that EVERYONE ENJOYED. WHY RUIN SOMETHING GOOD??? read more

Wow, I'm surprised at the average rating for this Chick-fil-A! I have to assume that most Yelpers are foodies who take the time to review positively for local restaurants & cafes, but don't think to leave their positive reviews for a fast food restaurant. Therefore, the ones motivated to leave a review happen to be the one-off's who had a team member make a mistake. But hey... it happens everywhere. I've noticed that this Chick-fil-A is lightning fast, has great food, and that the team members have great attitudes. read more

For some reason service is slow today at 1045am. 22 cars in line. Need to check the system. read more

Chick-fil-A - ows cars parked in a parking lot - Fast Food Near Me - Tomball, Texas

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9/25/23 As I write this in still in the drive thru line for 25 minutes now. Just for 2 sandwhiches and a kids meal. Finally brought my meal out and I'm missing fries and they didn't even offer to comp anything. The drive thru guys are finding it funny when they forgot something and waited another 10 minutes for fries. Brought out a half empty fries too lol. Absolutely ridiculous. Management should be disappointed and I'll be waiting for my money back. 10/25/23 UPDATE: Chick-fil-A refuses to answer my calls and emails but I'll keep trying through yelp. Went there tonight to eat with a group of kids to find the floor girl spend 45 mins blocking off the entire dining area mopping then get visibly upset when we sat where she moped to then her verbally making them feel bad and once again more lose of respect for this location. I confronted the manager to which she was very respectful with her response but I'm still waiting for a refund for my first incident above. This location is absolutely horrible and now needs a remodel with their staff. read more

Wrong order, then the drive thru attendant tried to not give me all my change off $100. He was $10 short.

They shut down for remodel and reopened not knowing how to be chick-fil-a. Twenty minutes in the drive thru. It was an absolute cluster *

This chic fil a is NOT what is used to b. It's so disappointing! I went his morning... ordered a sausage cheese bagel.... received a chicken cheese bagel.... didn't realize until I was down the road... bummer! I also ordered a Coke Zero with extra ice.... drink barely had any ice in it. From the service I received... to the quality of food... to the order being prepared correctly.... fail! Unfortunately it's the only chic fil a around me or I wouldn't go back. PSA... this is not the first time with the new management that this has happened... I'm just not a huge complainer so never say anything. They have work to do to keep up with the chic fil a name! read more

The staff is friendly and efficient. Restaurant is clean and tidy. It's quiet for the most part, as there is a play area for kids. I like that they have fresh flowers on the tables. The servers also visit the tables and ask if you need anything, including drink refills. One other thing, this location is usually not all that crowded on weekday mornings, which I like. The management also decorates the restaurant according to season. Very festive. read more

They are fast at taking orders but only issue I have with them is they always forget something or they give you the wrong item which they did today and charged me more because i ordered the chicken strips and got chicken nuggets instead I should have the checked the bag better im just letting yall kno always check your bags and every box you get because there bound to mess it up read more

I always use the drive-thru when I come to this location. I hope the service inside is different. Nothing but rude employees working the drive-thru. From the guy who took my order to the one who gave me the food. Step it up management, this restaurant is seriously lacking on some good customer service skills. read more

Beware of this specific Chik Fil A . Make sure you check what you ordered before you drive away. Out of several times we ordered from here, I kid you not, they got our orders wrong more than correct/complete. Ordered chicken burrito and they put Egg white grill! I ordered 2 coffees and asked for total of 6 sugar & 6 creamer OUTSIDE. Got home no creamer and sugar in the bag, opened the coffee cup there it is, super white with creamer and super sweet coz they decided to put 6 sugar, 6 creamer in each cup! Waste of money. Receipt not on the bag either. read more

Chick-fil-A - ows a person holding a cup of coffee - Fast Food Near Me - Tomball, Texas

I have ordered extra crispy French fries at home ver 100 Chic Fil a in my lifetime and always order extra crispy French fries for the first time ever in 50 years the owner said we will not do it for you . So Chic Fil a as far as servicing me the customer failed miserably and it was the owner who refused . We will now put Chic Fil a to the bottom of our chains because Chic Fil a should change its slogan to we only do it our way and if you do not like it take your business elsewhere . read more

You guys know this is my ultimate favorite fast food restaurant. The food is delicious, the service is unbeatable, and I love for the company stands for. I went through the drive through after 9pm and although it was close to closing time, I still got the same level of excellent service as always. And I must say this is the absolute best looking deluxe sandwich I can ever remember getting! Keep it up Chick-fil-A. Thank you for being consistent, from restaurant to restaurant, I can always expect the same quality. read more

This chic fil a is a mess! They close for months to add a lane.... Black Friday that lane is closed. We r in the drive thru for at least 20 min and the workers seem so confused and don't know what order goes where. Of course.... The workers are as sweet as can be so that's not the issue but this Chic Fil a could surely use some training by other Chic Fil a's on how to get organized. read more

This should not be marked under fast food. It's not fast, at all. I would really like to leave right now but they take your order in the middle of the parking lot and have you pay right away. This is crazy. I have not moved in line for the past 15 minutes at least. Literally haven't moved. Where's Popeyes when you need them? Chik fila has fallen off...just got my food...cold. Waited almost 20 minutes to drive off with cold food. Nice. read more

Stopped on my way home and wish I had traveled on to the next Chick-fil-A. I had a salad which was good, tea was excellent, but my favorite -- the cookie -- looked as though it had been thawed and not seen an oven. It was cold and hard. My husband ordered a chicken sandwich with mac and cheese and a cookie. Sandwich was good, mac and cheese was a little dry, and the cookie . . . cold and hard! The women's restroom was nasty. This was not what I've come to expect from my go-to chicken and tea restaurant. I am very disappointed! read more

This has to be the slowest Chick-Fil-A ever...they are pleasant and the food is good but their drive thru and curbside take as long as McDonalds. The only CFA I've ever had to wait 10 mins for a chicken sandwich for curbside pickup. read more

Comer is so nice and great service!!! The food was great, me and my friends enjoyed it very much and will be back soon!!

I have always had a good experience here. The staff is on top of there game. The food is always good.

Please, for your dedicated employees who wait on us customers, outside in all the elements.... please get them some large hats to wear. Tell them they must wear sunscreen and have sunglasses that protects their eyes (uv & uvb). They are usually NOT wearing any of the above and almost always sunburned. Just a friendly tip from a loyal customer. read more

Chik Fil A is a fast-food chain serving chicken sandwiches, strips & nuggets along with salads & sides, it would take a serious lapse for a place to screw up that easy of a menu. Despite my ethical differences with the company owner's viewpoints and the fact that they're never open on a Sunday, this place has really good chicken strips and an oreo shake! Occasionally a delay with getting your food. Grilled chicken sandwich is okay, tastes like its full of water. Service is great, seems like these places always have twice as many employees as any other fast food chain. Its always clean and I enjoy the mints they throw in the bag. Go for the Chicken nuggets/strips, everything else is debatable. read more

Chick-fil-A - Fast Food Near Me - Tomball, Texas

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Sorry to be so harsh but when I've been to at least 100 chick fil a and eaten easily 500+ times. This was the first location to tell me they can't cook my sandwich well done. Felt like I was at McDonald's not chick fil a. Such a simple request and there wasn't even a line read more

I am a believer again! I've been here several times in the past month and the service is awesome. Very friendly and professional. Always fast, accurate, hot, and friendly. Thank you! read more

Getting slower by the day. Food quality is starting to drop as well, fries and nuggets are soggy and they get stingy with condiments.

Do not come to this Chick-fil-A. Every time that I have ordered from this Chick-fil-A I'm always missing part of my order. Today was my last straw. Completely forgot 2 of my chicken minis and a chicken biscuit. I called the store 2 times. The first time I spoke with a lady who was giving me attitude and apparently couldn't find the order number. Even though we just ordered from there. The second time we called I spoke with another person and was given more attitude. Another time I ordered. I have an illness that restricts me from eating fried food. After I told them it had to be a grilled chicken biscuit w nothing on it jus bread n grilled chicken they gave me fried chicken with egg and cheese. I therefore could not eat my breakfast because of that. They seriously need to get their act together. Will not be returning to this Chick-fil-A till something changes. read more

The place was closing in half an hour, and they were quick to take our order and get the food via the drive thru. They were very nice and made sure our order was correct by repeating it a couple times. I hate when you go to a fast food restaurant and your order gets jumbled and you leave with the wrong thing but didn't know or have time to check. I love the cobb salad now that they don't have the chicken strip salad. The waffle fries are so good! I've had their chicken biscuits before, and it's actually pretty good. I thought it'd taste weird cause I'm so used to sausage biscuits. read more

Chick-fil-A - Yummy cobb salad! - Fast Food Near Me - Tomball, Texas

A wonderful experience. Family went the day after Christmas and the place was packed. I went to get a table and our food came out before my wife was done paying and getting drinks. Food was great and just like ordered and they have Cherry Coke. Despite the heavy traffic place was clean. No packet at the condiment bar was out of place. Staff came by while eating and bussed our table for us. Great job everyone! read more

They have forgotten to give me my fries twice now. Like how hard is it to do such a SIMPLE job? So disappointing I can't get the food I paid for. read more

Love Chick-fil-a... Pretty much everything on the menu. Love the service and apparently I'm not the only one because every location seems to be busy at all times of the day. Today I had the grilled chicken salad with balsamic berry dressing. Holy smokes...that is an awesome salad. Not sure how they continue to provide such great tasting fresh food but I'm thoroughly impressed. Not much else to say but eat mor chiken. read more

Chick-fil-A - Attention to detail. Wow. - Fast Food Near Me - Tomball, Texas

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In case you haven't noticed. Restaurants have been serving us less portions but charging more. This started just after the peak of CoVid. Corporate is trying to recoup losses and have figured out that most people won't notice. Well I've noticed and so have many of you. Purchased a cob/chicken salad and received about a third less chicken than pre-pandemic. I thought Chick filet would be better than most fast food franchises and strive to not cheat the customer. Turns out they are only interested in profits and not the customers dollar to value ratio. read more

Same quality of food as you would come to expect from Chick-fil-A - service was not up to par. Waited 10 minutes in the drive thru, just to have to wait another 15 minutes for my food in a parking space while they got my breakfast sandwich ready. This was at 9:45 in the morning - not even the breakfast rush. read more

Neither the girl that took my order nor the girl who handed me my food was wearing a mask. Look, if you don't want to wear a mask fine--but if you're dealing with people's food, should be made to wear one! Then the car in front of me has a big, slobbering dog. The girl who is handing me my food starts petting it...with out gloves. Then, without sanitizing or wiping her hands she hands me my food. I don't have high standards in terms of fast food service. I'm just expecting a little bit of hygiene and common sense. But I guess that's too much to expect from a hick-town Tomball. read more

Placed mobile order. I received my order within 2 minutes. Store manager brought out my order. Very polite. Food was super fresh. :)

I called to ask about delivery. The manager on duty told me there is $200 minimum for delivery and the prices are increased because they are being delivered. I can not believe this What a rip off.. read more

Check your bags! Constantly forgetting items. I assume they don't train the people in the drive thru to check the order before giving it to the customer. Not once but TWICE they forgot our brownies. They don't compensate you for having to drive 6 miles round trip to have to go back and get the brownies while the fries get ice cold. Just a stupid place that's ran by ignorant kids. read more

The afternoons are a cluster there and seems very unorganized. Had I wanted crap service I would've went to McDonald's.

At 10:31 we were told we could not order breakfast even though we've been standing in line for 9 minutes. Even though they stopped our line to help two order pick ups with huge party trays immediately upon them walking in the door. I'm not mad at that service but when you arrive nearly 10 minutes before breakfast is over and barley miss it. Kind of annoying. Asked the manager and he refused as well. Ugh so annoying. read more