My first time at this location and they had really good customer service. Tables were cleaned promptly. Servers came by and asked if we needed anything. Refilled our drinks. Food came out fresh and fast. This is your typical Chick-fil-A with fresh flowers at tables. I especially like that there is a play area for 3 year olds and under. I would highly recommend the Spicy Chicken Deluxe. It's always one of my favorite items to order when at Chick-fil-A. The Chick-fil-A sauce is also a perfect addition (this is a must). This was our first time here and won't be our last. read more

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I'm not sure it's cool of me to dock a star because the Chick-fil-A employee didn't say "My Pleasure!" when I said "Thank you!," but what can I say? That's where I'm at. I don't get out to this westside Chick-fil-A very often, however, I was in Plainfield for a work training and grabbed dinner on the way home. Truthfully, I love the "My Pleasure." It's warm, friendly, and it's a greeting I look forward to. I'd be lying if I said there aren't times I say "thank you" just to hear it. So yeah, other greetings are fine but it's that greeting that makes Chick-fil-A stand out. Okay, I'll stop. Otherwise, this was the usual Chick-fil-A combination of good food, good service, friendly people, and an accurate order. I ordered a 3-piece chicken strip meal and upsized it. The order was accurate, tasty, quickly delivered, and reasonably priced. Is it the best food ever? Nope. However, it's top-tier fast food and I enjoyed it. Like most Chick-fil-A's, this location has switched to one lane for drive-thru and one lane for mobile orders. Both employees in the drive-thru were friendly and I liked seeing a supervisor come out to make sure one had gotten her break. I've been eating a bit healthier these days, however, this was a definite splurge and I enjoyed it. This Chick-fil-A is like most locations - it offers just about the best fast food experience around and easily blows away the majority of other fast food options in this area. I'll easily return when I'm in the area. read more

Went with a 30 ct for my boys and it was how I would have expected. Used to order them a lot more prior to the price increase now I feel that I have to spend $50 or more to feed a family of 4 which is fine but not at chickfala. We are also a foodie family so we like to try different places often so out 'eat out' bill weekly is pretty high. read more

Chick-fil-A - 30 ct nugget - Fast Food Near Me - Plainfield, Indiana

If you've been to a Chick-fil-A you know they are known for their outstanding customer service--this location is no different. Everyone is kind, patient, and overall just pleasant! The interior is clean and organized...not sure how they do it during busy hours! The one thing that I wish was different was the parking. This parking lot is atrocious. Truly a stress area. The drive through line bleeds into the parking lot. Truly a miracle there aren't daily car accidents! Better to park across the street and walk in my opinion read more

Delivery orders are consistently wrong. They can't seem to read their own stickers indicating what should be on the bag. The Avon location provides much better delivery service. read more

Standard CFA - yummy, consistent, quick and nice! They have the new lanes, which is 1 for Drive-Thru and 1 for Mobile Pick-Up. Once you figure that out, it's efficient! read more

This Chick-fil-A location has a very well-designed drive thru that controls the traffic very well. It is easy to get to the curbside pickup, which I prefer over drive thru. At some CFA locations the curbside spaces are difficult to navigate to, and nearly impossible to get out of as the drive thru line blocks them. So I appreciate the organization that this location provides. Food and service were typical CFA, which is to say outstanding. No complaints, and my order was delivered to my car within a few short minutes of placing it on the app. Sure would like to know the secret ingredient that makes Chick-fil-A sauce so addictive. read more

The food is always delicious, staff is always nice! One of my fave things to eat here is the grilled nuggets.

My husband loves CFA. Thursday night is CFA night. No matter what. The food is pretty tasty. It's always hot and fresh. 99.99% of the time, the order is correct. Why not 5 stars? They cram too much in one bag. No matter what. Bags filled to the brim. Fries with no protection from the elements or (gasp!) germs. Forget trying to see if you received everything. This game of Jenga cannot be won. It's a small thing in the grand scheme, but a huge annoyance. Even the fast food joints with food that probably isn't mostly food hand you a bag that is closed. read more

Chick-fil-A - You can never close the bag! - Fast Food Near Me - Plainfield, Indiana

Well the service has always been fantastic and today was no exception! The ordering and checkout was very speedy, the cashier was extremely friendly and seemed happy and eager to help. The food came out fast and was hot and fresh! The restaurant dining room was very clean as well. read more

Chick-fil-A - 12ct with a large hash brown and yes, I travel with my own hot sauce. - Fast Food Near Me - Plainfield, Indiana

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Nothing worse than getting off a 14 hr shift and not only being handed the wrong shit but not get any sauce

Stop by today for a late lunch and a place was packed as well as the drive-through. I received very prompt and excellent service from experienced ladies and extremely clean restaurant. read more

Imma keep this short and simple. There is no other spicy chicken sandwich. Popeyes who? read more

Chick-fil-A - Spicy Chicken Sandwich - Fast Food Near Me - Plainfield, Indiana

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Decided to come back because I was in the area; They got my order right, but they weren't very nice AT ALL, oh and Chris Spires (who is the location owner) Came in and i immediately see him start yelling at his managers and other employees right in front of me!!! Who wants to hear that first thing in the morning??? This CFA is just a mess. read more

This location is very well designed compared to other ones I've been to in the area. The drive-thru has it's own lanes that don't interfere with the general traffic pattern and other parking spaces. Other locations have parking spaces on both sides of the drive-thru which makes it near impossible to get out, creating an unsafe lot and unused spaces. That is not the case at this one. Our service was great like always, the food came out hot and fresh in no time, order was correct, and the dining area was clean. Perfect experience! read more

I usually go through the drive thru which is fast and efficient but today chose to dine in. For how busy it is the staff are on it. The dining area is clean and a person even picked up our tray. The service is always very polite and courteous. I don't think they've ever missed up our orders even we special order items. Sometimes I'll order a kids meal it's the perfect size and you can trade the book for ice cream instead. read more

Chick-fil-A - The dining area is always clean today they even have fresh flowers on the tables. - Fast Food Near Me - Plainfield, Indiana

We went to Chick-fil-A last night for Valentine's Day. They did a reservation dinner. It was $20 for two people and that included an entree, 2 sides, a drink and dessert. Plus you had a server. Each table had a goody bag with some chocolate and a mini moo in it. They also had a photo booth and a group of gentlemen singing. It was a super cute date night with our 8 month old son. I hope they do more events like this! read more

Got to love Chick-fil-A. At this one, they call me "ma'am," which isn't my favorite and makes me feel like I should be wearing a dickey and a bun at the nape of my neck, but what are you going to do? The food is always served fast and hot, and the drive-thru line is huge and wraps around the building, so there's lots of room for cars. I wish they offered curbside service here, but you (and by you, I mean I) also have to remember that it's Plainfield, not Carmel. read more

1) Having the outdoor car side service during peak times is awesome. What a personal touch! 2) Decided to try something new - a grilled chicken wrap with honey mustard. This worked out well as I saved half for lunch the next day. They give you a sauce packet to add as you like. 3) Just say yes to the fries. Life is short. 4) While you're at it, you might as well say yes to the sweet tea, too. So gooood! read more

Chick-fil-A - Not smushed. I appreciate the extra effort and the precut! - Fast Food Near Me - Plainfield, Indiana

It makes complete sense that your mascot is a cow. Because herding your customers like cattle in the drive thru and parking lot, is exactly what you're doing to the cars. Very ironic. Being trapped without egress is not safe and does not improve the experience. It makes me not want to return. Good chicken. Not good at blocking parking lot with cones and barrels. Trapped. 10 cars deep.2x2. No exit. No change your mind. Not even for an emergency. You're there till you take that sandwich and like it! read more

Chick-fil-A - Trapped. 10 cars deep.2x2. No exit. No change your mind. Not for an emergency. You're there till you take that sandwich and like it! - Fast Food Near Me - Plainfield, Indiana

Usually great but today's visit missed the mark. My biscuit was cold, dry and hard. The cashier was nice but the drive through service was much slower than usual. Not a great start to the morning but I hope this is the exception rather than the rule. Update: Another dry, cold, hard chicken biscuit. Cheese didn't even melt the biscuit was so cold. Cold hash browns. Missed again. read more

Chick-fil-A - Fast Food Near Me - Plainfield, Indiana

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Yes, I'm there for the waffle fries and Chick Fil A sauce, but I wanted to brag on the exceptional service we experienced today. I accompanied my grandma to lunch and from the moment we got out of the car to when we were back in the car to go home, we received assistance. Managing a walker is sometimes difficult in busy places (like lunch hour at Chick-fil-A), but the employees held doors, insisted we order from our table, and brought us our food. They certainly went above and beyond and made grandma feel really cared for. read more

The service here is ah- maz- ing! Nobody here is technically a server but boy was I waited on hand and foot. Shout out to Larry! He offered refills, to clear our table, and fix the blinds for us. Employee of the month fr read more

Chick-fil-a is so good! Honestly, if you don't want any chicken.. but you want chick-fil-a THEY HAVE SALADS. The salads are amazing. There spicy chicken sandwich is bomb and I think everyone should give place a five! There always so kind! read more

Tried some breakfast this morning at Chick Fil A with my daughter. I had the 4 ct mini biscuits with chicken. Biscuits were sweet and yummy however the chicken was on the dry side. Hash browns tasted great and crunchy, love how they are bite sized! read more

Chick-fil-A - Hash browns - Fast Food Near Me - Plainfield, Indiana

The lady asked what I wanted when I didn't have a menu in the drive through I understand covid has everything fucked up but still how am I gonna order with out seeing a menu... when I asked for one she said she didn't have one that makes no sense m.. overall everything else was flame ball and I love this chick-fil-A ... read more

Like most chick fil la, the customer service is overly courteous almost eerily over courteous not that's a bad thing, there core menu is always a good choice, some of there chilled drinks leave a bland taste in your mouth never a big wait even for the lines that wrap around the drive thru, there's is someone always cleaning it's hard for me to see anything less then 5 stars for this store, a better choice over a few of the other stops in the area read more

This place operates like a well-oiled machine. The drive-through is efficient as is the line inside. It's almost scary busy during lunch time, but we have never had any problems with our orders, and we always seem to be able to snag a table. My biggest complaint: They don't sell the honey roasted BBQ in the big to-go containers. You can only get the liquid gold in the small packets. Love that stuff! read more

Chick-fil-A - Nuggets! - Fast Food Near Me - Plainfield, Indiana

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this chik fil a now forces people in one of the drive thru lines to only allow online orders..if u refuse they send u to the end of the other drive-thru line which is much longer...humans are not cattle..allow us to use both line regardless if it's an online order... I understand online orders help u reduce cashiers but don't force this inconvenience on the customer... very rude... read more

Chic Fil A Plainfield has incredible service, food, and employees. I've always felt attended to and cared for and that's not always the case in fast food service. Whether I'm in the store, at the drive through, or picking up, this Chic Fil A is amazing. read more

My first disappointing trip to a Chick-fil-A! It took a long time to get the cold part of my order. While waiting, our hot food (sandwiches and french fries) sat and got cold, too. I ask for fresh fries (because this was the reason for my visit) but the guy at the window just handed me the food as it was and said (without sounding sincere), thank you for your patience. I usually just let things go because they are typically so outgoing and polite, but I didn't encounter one pleasant person durning my visit. Bad night for the people at the Plainfield CFA but if they want my repeat business they should put on a smile and fake it. read more

Excellent Chick-filed-A restaurant. The staff are always friendly, remember customer names and make their guests feel like they're at home with family. The food is awesome and priced below what you might expect for such high quality. In addition to the chicken sandwiches, their Chicken Breakfast Bowl with a salsa pack is the absolute best...I could eat this every morning! We go there at least once or twice a week. read more

This is a pretty good location. As always, great service from Chik fil a. I've never had an issue here with incorrect orders. Love that they have Coke products. No curbside delivery here, which I miss immensely as we had that where I used to live. So, I don't go here quite as often as I used to. That said, the drive thru is fairly quick. 20 cars in line here goes quicker than 5 at McDonalds. read more

I go here after my daughters ballet class weekly. Its a pretty small location and I wish they had family night like they do at pyramids and plainfield locations. Food as usual is always great, and service is pretty prompt. read more

I have not been to a Chik-fil-A since before the pandemeic. I went to this location today, and ordered a chicken sandwich meal. I was amazed at the size of the filet. The last time I went to a Chik-fil-A, my sandwich was way bigger than this one, and it was hot. This one was not. I recently got a Chicking at Burger king and it was much better than this sandwich. The filet did not look like a hand breaded filet, like they used to. It looked like something out of the freezer section at a grocery store. I left this store, disappointed and hungry. I don`t know what happened, but Chik-fil-A has gone severely downhill. read more

It's chicken. It's fresh and hot and what I crave so I'll stop every once in awhile. One of the few fast food places that never screw up my order. read more

We asked Chick-Fil-A in Plainfield to cater our small afternoon wedding a month ago. I could not have been happier with the service provided and our guests couldn't have been happier with a lunch that they all know and love. Our food was delivered right on time. Hot food was hot (and came with a warmer we just had to return the following Monday) and cold food was cold. Everything looked great and tasted even better. More than a few of our guests complimented our lunch choices. I wish I could remember the lady's name that helped us place our order a couple of weeks prior. She was so calm and patient (two weeks before my wedding, I wasn't!) and helpful as we stressed about how much to order, not wanting to order too much or too little. She even handed us a couple of chicken sandwich gift cards on our way out the door and even more came when they dropped off our food the day of our wedding. Thank-you, Chick-Fil-a for making that part of our wedding easy for us and enjoyable for our guests. I will definitely recommend Chick-Fil-a for anyone's simple catering needs. read more

No refill due to COVID. Said it was a mandate handed down from headquarters but every other Chick-fil-A I've been to that has opened up has been giving refills or a refill in a new cup. I travel a lot for my job so I eat at a lot of different Chick-fil-As. If you are doing what you think is safe, that's one thing but to hide behind a false safety shield to make extra money is not very Chick-fil-A like. If you were that concerned, you would still require guests and your employees (which they were not) to be wearing masks. Tells me you aren't really concerned, just lying to guest to keep a little bit of extra change in the owner/operator's pocket. read more

Chickf-fil-a is known for their quality service, but this location takes the cake. Some of the best management and staff I have run into. I try to come at least once every two weeks when home and I never get tired of it. The food is fresh and always warm. They are very efficient as well. I had a very large order for 6 plus people to go. They had it out in 4 minutes and in a convenient large bag. They are also very good at taking refills and checking in on you when dining in. I have had no issues at this location and I have dined here about 100 times. read more

This was so disappointing. I love Chick fil A. My son even works at the Avon location, which is fabulous. This is not the same. I tried to order my usual, that I get several times a week in Avon, and they received to accommodate. I only wanted the bread from the mini rolls. Go to Avon, very close and such a wonderful place to eat. read more