I waited in line for 15 minutes (as a chick fil a worker at another location, a customer should never wait over 5 minutes) and got up to order at 10:30 exactly, they said I couldn't order breakfast, even though they knew I was in line 15 minutes before breakfast ended. Horrible Hospitality. I also asked if I could do two separate orders as I was buying food for my roommate aswell, and he said no as it was to complicated and wanted to keep the line moving. I've worked at chick fil a for 4 years now at another location and I would never tell a customer no as it was "to complicated." If I was in line well before breakfast ended, I shouldnt have to get denied due to your lack of efficiency (only having one person take orders on front counter, aswell as the drive thru line being wrapped around the parking lot) Do better Oxford CFA. read more

I am so disappointed and frustrated with the quality of this location. Sad thing is I have reached out to them through the app to give the same feedback over the past year so many times and nothing has changed. No response either or any indication they hear and care. We just don't get near enough value for the price we pay for the breakfast bowl and I truly don't understand why no one will improve it. It is literally only this location I have an issue with. Every other I get this from gives a full bowl. read more

Chick-fil-A - Breakfast Hash Brown Scramble Bowl - Fast Food Near Me - Oxford, Mississippi

I came in tonight and a sweet young gentleman was just the most helpful he could be! After getting my food, I realized I'd forgotten to get my drink. I turned around to grab it and Benji was there, sweet tea in hand. I was taken aback at the thoughtful of this young man. I highly recommend this specific Chick Fil A!!! read more

Wonderful girl named Bailey took care of me! So impressive! I might come back just for her incredible demeanor and efficient service!

Food was fresh, service was welcoming and available. No issues on this visit. The drive thru traffic / order line was huge but there is a huge parking lot on the same lot and walk in service was prompt with very few people inside. To save time simply park and walk inside- no need to wait in your car becoming upset. read more

Don't bother ordering ahead online. They don't start the order till you get there. I ordered 20 chicken biscuits 30 mins ago online and now waiting 30mins for them to prepare my order. I could have driven here and ordered instead read more

They have never gotten my order wrong. The food is fresh every time and Devin was extremely nice and very helpful

I wish I could give it a lower rating. Worst chick-fil-a I've ever been to! Waited in line for 45 minutes just for my order to get cancelled. read more

I went to pick up a catering order at this Chick fil a at 10:15 on 11/19. The order was good; however, I have never been to a Chick fil a where the person taking orders in the drive through line behaved like this. When I drove up, he was drinking a drink and he just stood there drinking before he finally came up to the car. When he did come up, he BURPED several times. Very weird. read more

Best service and food in Oxford. Very fast drive thru, as always ,super nice. I've never received an incorrect order from this Chick-fil-A. Keep up the awesome work. read more

Love a chick fila "large fry" should have just ordered a regular and saved money for the same amount. Happens everytime read more

Chick-fil-A - Love a chick fila "large" fry where they put a few fries in the box and put three ketchups on top of it. Happens everytime - Fast Food Near Me - Oxford, Mississippi

When it became common knowledge that CFA was coming to Oxford there was genuine joy. You can always be assured that you will be treated with a smile and excellent customer service and if there is a problem they will go above and beyond to take care of you. The owner, Lance, is committed to Oxford and to the community. They have remodeled a couple of time to adapt to changing times and the demand. Can't go wrong with this CFA. read more

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I have never in my life had such horrible food from a chic fil a anywhere in the country. Who would even serve this? Especially chic fil a.. thought they as a whole had better standards. Came thru Drive thru at 8:45pm, ordered the 4 count chicken strip combo, and these 4 TINY, DRY, OLD wrinkled up strips is what they served me, with cold old fries for $8.25!!! Check ur food before you leave the drive thru from this franchise! read more

Chick-fil-A - Wow! Chicken strips from this chic fil a, below sub par. - Fast Food Near Me - Oxford, Mississippi

This is a well ran Chick-Fil-A. As with any restaurant let alone a fast food restaurant, you're going to have mistakes and yes this one has messed up my order a time or two. BUT the costumer service and the team they have here has always been friendly and very understanding when a problem arises. Not only to fix the mistake but to also go beyond and give extra coupons or free items. Pro tip, download their APP and order ahead of time to skip the drive thru line (which I think can be a long wait at this particular one) and be on your way in under 5 minutes. read more

This used to be awesome, but the drive in line is like purgatory now. I have been in line almost 15 minutes and can't get out.

Grilled Chick Fila Deluxe club review. Not as tasty as crispy. But the deluxe is fair. Even a America Cheese.

I am very disappointed, when you pay $87 for food to feed your family and do not receive the whole order it is extremely disappointing. Chick-Fil-A used to be the only place in Oxford that could get your order correct... not anymore. I will not be back. read more

Worst service ever. Waited forever and when I finally got my order- it wasn't right.

Chick Fil A Oxford has gone down tremendously over the years but it's unacceptable now. No matter when you go, the order is not correct. The lines are long. They pull you up and still don't get it right. They do not use proper packaging anymore. They lay your fries on the side so they are in the bottom of the bag when they pass you the bag. The food is not fresh and the service is no longer 2nd Mile. This location is not a good representation of the brand anymore and I hope others will stop eating there until they get it right. The reviews are valid and many are posted but nothing is changing. The right people will get the message if revenue decreases. We've got to stop supporting a brand that no longer holds its same value. read more

Food and service have gotten significantly worse over the past year. Much longer wait times in line for food that is not as good as it used to be. read more

I go to Chick-fil-A often, one of my favorite places to eat in town but the last 4 to 5 times I've been Chick-fil-A has messed up my order. Also the line seems to be moving much slower for drive through Each time I go. Sat in line for 40 minutes this morning for one chicken biscuit read more

I had just bought a meal and being that they were busy I had drank some of my sweat tea and requested for a refill to be topped off, but the manager informs me they do not do refills since their dining room is closed. She was also disrespectful. I didn't say anything to her other than this is the first time I've been denied a refil by chick fil a and expressed my frustration here. read more

Definitely a welcome addition to the Oxford fast food scene. Can get really crowded when the university is in session. But the food is normal Chick-Fil-A quality and the service is usual great. read more

Chick-fil-A - Fast Food Near Me - Oxford, Mississippi

I can hardly believe the negative reviews for this Chick-fil-A because it is consistently A+! The staff there is always so friendly and helpful. Need a refill? They come to your table to ask if you need one. The food is always perfect! And if it's not they will absolutely make it right. Best place in town to take the kids out for lunch. read more

Messed up order last three times and last time almost overcharged me. Good location and workers busy.

Made a mobile order and they forgot salsa for the breakfast wrap, granola for the parfait AND the chick-fil-a sauce!!! Extremely dissatisfied with the service!! read more

My friend kept telling me how great Chik-fil-A is. We went there. Sandwich was juicy and tender, but not as ordered. Waffle fries were great. I went three consecutive times after that, ordering the exact same chicken sandwich. All three times, cheese and or pickles were put on my sandwich. The chicken was moist and tender on 2 of those occasions. Fries were soggy 2 of the 3 times. This last time the chicken was tough. Am I going at the wrong time? Should I just accept that cheese/pickles come on these sandwiches? read more

The Fried chicken nuggets were juicy, but could have been breaded better. I felt there should have been a bit more crunch in it. The waffle fries could have used a bit more time in the fryer. A bit soggy and limp at times. Could have used a touch more salt on them as well. I took my mom with me and she had the Tortilla soup. She says it was good overall and didn't have anything really bad to say about it. The one major gripe we had is that we asked for an extra cup of ice. We didn't get one. Said that by me getting a large cup of water, it qualified for that large cup of ice. Really? That qualified as a large cup of ice? I have gone to other locations, ordered a large cup of water and a large cup of ice and got them separately no problem. read more

The best fast food place I've set foot in.service is outstanding and food is consistently good.

With signs all over touting 'The new chicken sandwich' I go ahead and order it and get a bun, a batter coated chicken and one pickle. No lettuce, tomato. Sauce or anything. Ughhhhh read more

The problem is you do a catering order to pick up and you have to go through the order line. How stupid is that. You have a sign but you still send them through line. read more

Lance Reed and Chick-fii-a are very community oriented and do a great job. Thanks for all the support you give Oxford

Got coffee here. Asked for cream and sugar, but they don't put it in the coffee for you. They also don't give you anything to mix it with or leave room for the cream and sugar. Just spilled coffee everywhere because of this. read more

Although I'm not a big fan of their food - sometimes the kids really want Chick-fil-A. Their play area for kids is great and seems to be very clean. Love that you can watch the kids play from your seat while talking to other moms! Their shakes are delicious - but I'm sure I don't want to know how much sugar is in them! Every employee is EXTREMELY courteous which is unheard of anymore! Good job! read more

Nothing like a scorned employee...I too worked at this chick fil a. when you come in smelling like cigs everyday and sneak off on smoke breaks while working, i think that should tell you something about why you're being managed by others younger than you. They were more responsible and showed more drive than you. Attacking this Chick-fil-A on yelp won't help you with anything. I personally prepared many a catering orders in the morning and can say, with confidence, that the chicken used for biscuits and mini's is not the old chicken from the night before. It is freshly made. I didn't LOVE working here but, hey its a job. Keep posts like this to yourself especially since you're only mad because they wouldn't move you up in the company. read more