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Chick-fil-A

2.8 (109 reviews)
Open • 6:30 am - 10:00 pm
Updated 1 month ago

Chick-fil-A Photos

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CHICK-FIL-A ATMOSPHERE

What's the vibe?
Moderate noise
Casual
Good for kids
Good for groups

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Drive through goodies
Cricket C.

Y'all I love me some CFA but even though this location is closest to me, I'd rather drive to the Countryside location. The Oldsmar location lacks the "CFA way," the service is not strong, they often get orders wrong, the customer service lacks, and they don't seem to care.... It's not bad compared to other fast food restaurants, it's just not comparable to CFA standards. I cannot count how many times I've ordered a Diet Coke, left the drive thru taken a sip and it's a Coke. Yuck! I grew up in Atlanta, my grandparents were close personal friends of the Cathy's, my adult children worked at CFA both over 3 years.... This location makes me cringe. Recently, in the drive-through, they gave me the wrong order. I circled back around and instead of getting in line I hollered at the boy who took my order saying that I got the wrong order. He should have run in and switch it out for me, instead he told me I had to park and go in. I explained that I could not because I had my dog in the car. He told me that's the only way I could get the right food. That's not Chick-fil-A customer service! I explained again, I cannot leave my dog in the car in 94° and he said again that's the only way you're going to get your food. I was baffled! So I kept circling around until I got to the pick up window. After the car beside me picked up their food, I hollered to the girl handing out food telling her I got my wrong order, she knew immediately the mistake she had made with me, apologized and asked me to pull forward and park and she would bring out the right food. That's how you do it! At least somebody was trained right.

This appears to be the only Chick-fil-A in the country that consistently gets orders wrong. On my first visit, I requested grilled nuggets but was served fried ones. Hoping for a better experience, I returned this evening only to be disappointed once more. I ordered a Southwest Salad and received a Market Salad with the Southwest Salad's toppings and dressing. I typically refrain from complaining, but two consecutive errors are unacceptable. I urge you to hire more competent staff members.

ows a piece of fried chicken on a napkin next to a pen

Stopped by for nuggets and fries on 3/27/23 and couldn't have been more disappointed. It seems like most of the chick-fil-a franchises have given up on providing quality food. This was the LAST straw for us, after several really bad food services over the past several months. Our nuggets were extremely thin and overcooked, almost like chicken chips. Virtually zero meaty nuggets, and anything close to a nugget was overcooked. We ordered 3 packs of nuggets and everything was sub-par. I would guess that CFA is cutting corners now to save money at the expense of giving the quality they used to be known for. Also ordered a large fries and the fry box was only filled 1/2 way. Unbelievable. Also, when we pulled into the drive through lane there were 6 employees just chatting, while the car in front of us was ordering the 5 other employees chatted and took their time to finally get to us. Not impressed with the direction of chick-fil-a recently, so much that we no longer consider it our "go-to" or even some place we want to return to.

Nightmare

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12 years ago

Who doesn`t like Chick-fil-A.... I have nothing negative ever to say about this place. I don`t eat fat food but for Chick-fil-A anyday. :)

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12 years ago

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10 years ago

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9 years ago

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12 years ago

Chick-fil-A is one of my all time favorite fast foods. My only complaint is I usually CRAVE them the most on Sunday's when they are closed.

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7 years ago

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9 years ago

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13 years ago

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7 years ago

Good customer service but I purchased two chick fil a sandwiches and both of them weren't fully cooked.

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7 years ago

Always fast and efficient. No matter how big the line is they get you in and out. Good food helps also.

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10 years ago

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15 years ago

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14 years ago

Good food and friendly employees. Always great service and the employees go above and beyond to make sure that your visit is special.

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7 years ago

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8 years ago

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Review Highlights - Chick-fil-A

“Ever since we allow ourselves a once-a-week treat to eat out from Chick-fil-A and have even grabbed a couple gallons of tea.”

Mentioned in 28 reviews

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Indi's Chicken

Indi's Chicken

4.3(55 reviews)
7.5 mi

Wanted to come here for a while . Very laid back inside - clean - bright . I ordered the three…read morepiece with 2 sides Greg got the three chicken tenders with one side . We ordered the chicken spicy and it was just the right heat for us . Juicy and very good . The cashier was very friendly and accommodating. The manager ( I think ) was very nice - checking on us making sure we were enjoying our food . Very nice .

I'm genuinely surprised to see such ratings for Indi's Chicken. I went in expecting a simple,…read moreno-frills spot serving good old-fashioned fried chicken and classic sides. That sounded great to me. Unfortunately, the food, portions, and pricing were all disappointing. A three-piece chicken meal with two sides runs around $13-$14, and the pieces are small. Two of my three pieces were very small drumsticks. The meal doesn't include a drink, and if you just want water, you have to buy a bottle. The sides also come in very small portions. I ordered the 3 piece spicy chicken with baked beans and potato wedges. The seasoning on the chicken had a decent flavor, but it wasn't spicy at all. The bigger issue was that the chicken was extremely dry. The larger piece of fried chicken was especially bad, there was barely any meat in it. Most of it was over-fried, hardened breading surrounding a lot of empty space. I kept biting into thick, crunchy breading and air while trying to find actual chicken. The baked beans were fine but nothing notable. I did like the potato wedges, which were probably the best part of the meal. You get three as a side, but they are at least fairly large. There are also several extra costs that add up. Sauces are sold separately, the meal doesn't include a drink, and there's an additional 3% charge if you don't pay with cash. All in all, I really don't understand the high ratings. You can get better fried chicken at plenty of fast-food restaurants, or even from Walmart or Publix, for less money, with larger portions and more options. Even if you're specifically looking for a no-frills local chicken spot, this doesn't feel like a good value. You pay more, get less, and, based on my visit, the quality isn't there. I definitely wouldn't recommend it.

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Indi's Chicken - Fried chicken

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Indi's Chicken - 3 piece dinner with 2 sides.  Lower is mash potatos and sweet potatos.

3 piece dinner with 2 sides. Lower is mash potatos and sweet potatos.

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Burger Monger - My lunch

Burger Monger

3.5(227 reviews)
2.9 mi
•$$

Another after church lunch with family. Our granddaughter wanted a burger so we checked it. In and…read moreup to the counter to order and pay. Not my favorite method to order since it feels rushed looking over the menu. My eldest daughter picked the Cheesesteak sandwich. My youngest daughter chose the Jalapeño Snap burger and her daughter got the kid's cheeseburger & fries with lots of pickles. I ordered last and chose the Skirted Cheese burger and a side order of Onion Rings for the table. I paid and we were given a table marker for our table. While waiting for our food we filled our drink cups at the self service machine. We were disappointed that the higher priced burgers did not at least come with one side, except the kid's burger. At $8.00 to $11.00 each we figured they should be really good. After awhile our meals came in stages over ten minutes. As is our practice we cut the burgers into sections so we could try a sample of each. The consensus was the Cheesesteak was ok. My Skirted Cheese was fair. All agreed that the Jalapeño Snap was the best. Onion Rings were also very good. Fries were disappointing. Disappointing for the price paid, $60 for 3 adults and kid.

It's a good restaurant but I think they need some help. There were two people working (one was…read morecooking and the other was trying to take orders, be waitress and bus the tables). They made my son's turkey burger without bacon as pictured and added tomatoes and lettuce. The shakes are hand stirred and were good. I liked my burger even though it was a little small for 15 bucks. The restaurant was clean for the most part but you can tell the staff is over worked and the wait is a bit long.

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Burger Monger
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