So slow. Place a mobile order for one drink and have to wait 17 minutes. The manager then had the audacity to say I never placed an order.. well it's on my phone buddy. Other stores are amazing and this one always gets it wrong read more

The absolute worst service I have ever received at a Chick Fil A. I sat in the drive thru PARKED for FORTY MINUTES before I was even able to talk to anyone to place my order. There were only 6 cars in front of me. An absolute joke. I have never seen a more poorly run Chick fil A...ever. This place sucks. read more

The Chick-Fil-A in North Olmsted is always busy. People are often wrapped around the building waiting for the drive thru. They get through the line pretty fast. Today we ordered through the app and picked it up in the store. Our food was hot and ready when we picked it up. Of course the sandwiches and fries were amazing. Ordering through the app., we also had enough points to get a free cookie. The cookie is amazing. If you've never tried one. My kids and I think they're better than Crumbl's chocolate chip cookie. But you'll have to decide for yourself. read more

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The lines were long as usual but they also serve super quick! The food were good and served fresh. Our-drive thru order was mistaken though, small (kids) cones became small Cokes. They gave us the cones for free when we told them but we could have escaped drinking Coke. BTW, the drive thru I think has done a major renovation if it's not new. They have electric fans for summer and warmers for winter setup. They wore masks. read more

Chick-fil-A - Left side part of the resto - Fast Food Near Me - North Olmsted, Ohio

Since I had such a great experience two weeks ago, I thought I'd come back to the same restaurant and order the same food. The restaurant was reasonably empty and so were the lines outside, so I walked in and ordered the Cobb salad. Change the dressing from last time just to try something new and I was served in amazingly no time at all. Much to my dismay the salad didn't look as perfect as it did two weeks ago only half the chicken was on this particular salad. I ate through this Cobb salad. I poked around looking for a hard boiled egg, which is what a Cobb salad is. I went online on my phone and decided to look for the ingredients and sure enough it says hard boiled egg so I asked one of the workers if they had changed the salad and take out the hard boiled egg from the Cobb salad and she said she didn't think so --lucky for me the manager of the store was sitting right behind me, and she looked at my salad, looked at the lid and went and got me a hard boiled egg. And she came back and said the entire batch that had been made that day didn't have any hard boiled egg in it so I saved a lot of people from having a very unbeknownst to them error on Cobb salads for the day . I'm sure I'll try another one one day soon but they did at least try to fix the salad to my satisfaction ----kudos to her and all of the people that worked on this one for me read more

Ordered on app and 25mins waiting on food as car after car comes and leaves. Chicken is not done is the reason I get for wait time. how is chicken not done at chick fil a ? read more

This location has been going downhill for some time, but now it's flat-out turned into a high school hallway in between classes. Your small children even get to hear foul language coming from the drive-thru pickup door as the girls working all stand around holding your getting-cold French fries, giggle, and talk about who's hot and who's not and what movies they last watched. And yes, our food was absolutely cold when we got it. Yes, I said something about the language, too. No, nobody cared. read more

I had ordered take-out in person today, I parked my car and went inside, my order # was 2622, Register 4, Team member O. at 5:20 pm. I ordered 1) a chicken sandwich deluxe w/tomato, lettuce, mayo, NO CHEESE 2) 2 chicken strips 3) mac & cheese 4) small waffle fries 5) side salad, no dressing but mayo on the side instead The chicken was soaked, tasteless and had cheese on it, there was hardly any breading on it. The waffle fries had maybe 4 good waffle shaped pieces, the rest was crumbles I did not get the mayo on the side. I have the receipt, and it clearly says no cheese on the sandwich, and there is another sticker on the box stating "no cheese" on the sandwich. Why is it that nobody these days can get an order right anymore? read more

The new chicken spicy sandwich is AWFUL! I ordered my usual and they got it wrong! It is so busy and you are always waiting for your food for a long time! Do not try the new spicy chicken sandwich because it is awful! read more

Seems like chic fil a has now become the new subway or chilpolte. Good at first but now very inconsistent. We were served sandwiches with hard buns the chicken tasted like it had been sitting all day hard around the edges and dry. We threw it away. I called and complained with no response. So we are done with chic fil a read more

How come they are so darn nice? Everyone was happy and truly pleasant. I don't know if it's just dumb luck that they find only nice people or maybe they just weed them out quickly. The chicken is tasty, but filled with calories. The waffle fries are better than all competitors. read more

Chick-fil-A - Fast Food Near Me - North Olmsted, Ohio

The WORST location I've been to! I had hair in my food so I called and they stated they would replace it. The "manager" asked could I return the food for proof lol! I said no- I'm at work however I will take pictures. Not sure who hired the management staff but this is the worst service ever. I'll drive 15 mins to go to another chick-fil-A! read more

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The service was fast paced and fantastic. The chicken sandwich I loved. They also gave extra food for our wait which couldn't have been better. It can get a bit crowded pretty quickly in this lil restaurant. It's clean and look's sanitary. read more

Piper is the reason to come to this restaurant. This Chick-fil-A is exactly what one would hope for. The food is good and the service is great. The young woman, Piper, was managing everything upfront. There were a lot of wacky orders and it is lunchtime. Piper was unflappable and is to be commended for her leadership skills. Brava Piper! read more

Very disappointed I went to order food and the guy would not allow me to order more than one order . Made me feel fat for questioning what I was ordering. read more

As a regular at this Chick-fil-A, I give the store and its workers excellent credit for their delightful attitudes and overly-accommodating service. The drive through, though always long, is worked quickly and efficiently, and whatever you order will be correct, warm, and delicious! I've been to many Chick-fil-A restaurants (such a great chicken sandwich), and this particular Chick-fil-A is right at the top of the list! read more

Chick-fil-A - Fast Food Near Me - North Olmsted, Ohio

Just wanted to say thanks for thinking of us with gluten allergies. I have celiac disease and it really made my day to be able to get a meal with my kids. If you had burgers, i would never step foot in a Wendys! read more

The family and I were picking up our car after it received repairs at a nearby dealership. Afterward, we were looking for a place to get a quick meal before returning to Parma. We narrowed it down to Jimmy John's, Chick-fil-A, and Mashiso. My family was not interested in Mashiso, so we decided to do Chick-fil-A. We dined in and this was the first time I've actually done that. I ordered a grilled chicken sandwich meal with water and wafer fries. The friendly server actually brought our food to our table, which was very kind. The sandwich was very tasty, especially with the light-colored, smoky BBQ sauce I put on it. That sauce was absolutely delicious so I dipped my fries in it too! They need a pump so I can fill up on the sauce! The chicken filet on my sandwich was small, but tasty. I'm so used to huge steroid chicken breasts that when I see an organic breast, I think there is something wrong. The food quality was very good. My family liked their meals and my son played on the indoor playground. Recommend! read more

I was extremely upset by my visit today. I did a mobile order. I ordered a kale crunch salad and I've gotten it multiple times before, I like it a lot. The girl who ran our order out first ran it to the wrong car and then brought it back to us along with drinks we didn't even order. When I opened my bag the kale salad looked soggy and unappetizing, not to mention it was half empty, and the roasted almonds were not in the bag. They didn't even put a fork or napkins in the bag. I called to let them know that I would like a refund because I'm not going to eat it and it looked gross. The manager who I spoke to was rude, didn't care, and didn't resolve the issue. I won't be returning. Horrible customer service. Horrible representation of a great company... read more

Chick-fil-A - Kale Crunch Salad - Fast Food Near Me - North Olmsted, Ohio

This Chic-fil-A is simply amazing! The drive thru line goes super fast as there are always employees outside taking your order, they are very efficient, and beyond polite. They are just as good inside the restaurant as well. Very friendly staff and go above and beyond to make it a pleasant experience. The play area is nice too if you have little kids. Waffle fries are bomb! read more

Chick-fil-A - I could eat fries all day! - Fast Food Near Me - North Olmsted, Ohio

Not sure how they do it, but a Model for FAST Food. I don't care how long the drive-thru line is, they get you in and on the way quick. Food is always fresh, accurate, and consistent read more

This is a Chick-fil-A that delivers on the Chick-fil-A brand. Great restaurant and very clean with great staff and a wonderful playground. It's just chicken but somehow they make it addictive. read more

I love chick-fil-A but North Olmsted location very big disappointment every week I will stop and get food and it's always wrong. Come on guys three weeks on the road. read more

I had a decent sized order. You gave me extra Chick Fil A sauce. You gave me all my food except mine. I'm the only one that wanted the sauce. I had nothing to put it on. I went back they said I had to pay for my sandwich when I already did showed them the receipt and everything. They refused to give me a replacement sandwich so I went home and made a kale salad. I'm done with this place. Always problems here. This is the 3rd time they messed up my order. And always missing my food. I swear they hate or something personal. read more

I was just staying in the area for 1.5 days & decided to eat here twice for dinner. What amazing, fantastic service. I'm from California (just passing thru) & our Chick Fil A's are usually great in Customer Service, but the crew working here were beyond courteous & well-mannered. Kudos to you guys! read more

I am so particular about salads these days. I rarely get one from a fast food franchise. But OHHHHH MYYYY WORD, the Santa Fe salad is hands down one of the best salads I have ever hand! Spicy, FRESH, Delish! Great job CFA read more

Actually the worst location I'm disgusted i was shaking of hunger all i wanted was nuggets and didn't even get f***ing sauce and now I'm eating these dry a** nuggets read more

Always good food and service, haven't had better service ever than at a Chick-fil-a. All around better service better quality of food, oh and their shakes are like no other. read more

Chick-fil-A - Fast Food Near Me - North Olmsted, Ohio

The food Is SO Not worth the stupid 23 car wait for the drive thru..and the parking to go inside is ridiculous because of the drive thru line. read more

I go to chick fil a all the time but I never came to this one !While I'm ordering my food I always let them know I want my fries with no salt. I was devastated when I was told they can't do it for me because they are backed up and busy. I've been to plenty of chick fil a's while they were busy and they always made sure my fries had no salt specially because of my health condition I can't intake to much salt. I'm a red member on the chick fil a app and this was so disappointing . read more

Not sure what's happening here. VERY DISAPPOINTED in my resent visit. Order 12 nuggets got 5 and some crumbs. Call while driving to work. Left messages. They never returned it. Waiting called again. Another message ANOTHER NO RETURN CALL. wtf read more

I've lived within 5 miles of this location for 3 years now. The only complaint I have has nothing to do with the restaurant... because it's situated on Great Northern Blvd. (a very busy road in our area), it can be virtually impossible to get in and out of the parking lot. That being said, they do everything they can to compensate with fast service and even adding a second drive through lane. This location does the great Chik fil a reputation proud. read more

The past few times I have gone my order has been incorrect. I called and they will replace the items they forgot or messed up but you have to go back in their horrendous line to get the items. They should offer to bring it out to you when you get back up there. I will no longer be going here. read more