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Chick-fil-A

3.7 (94 reviews)
Closed 6:30 am - 10:00 pm
Updated a few days ago

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CHICK-FIL-A ATMOSPHERE

What's the vibe?
Moderate noise
Casual
Dogs allowed
Good for kids

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Linda D.

By far one of the better Chick-fil-A. The establishment is clean. The orders are super fast, as a mater of fact the first time I came in they had my order immediately after I paid!!!

Drive Thru 29 minutes

in your head it sounds convenience and easy.... And then it's not. It was 29 minutes from entering the que to leaving with a bag of food. (no condiments when I arrived home) Maybe just an off evening or an overwhelmed manager (Ronald) Not sure. I asked the employee who handed me my food "Are you guys understaffed this evening"? The answer was Yes and we're not allowed to be outside if there's lightening. I totally respect that and his professionalism in answering. However being trapped in a line that you cannot escape from leaves you feeling the victim. There is no escape lane

ows a parking lot full of cars
Aimee M.

The drive thru here was horrible. Horribleeeeeee. We waited 45 min in line. They only had 2 people taking orders and this was after about 30 min of waiting in line. My husband got down to see if he could place an order inside and they said only drive thru or pick up. We got there at about 1:20pm and didn't leave until 2pm. The young man who charged us apologized and said they were unstaffed but they definitely need a better strategy.

12 nugs combo.
George T.

Another easy in and out stop. (I am a fan of easy in and out) While out shopping Black Friday like slackers leaving around 11:00 . We wanted a quick lunch... All Chick Fil As are about the same. Polite, relaxing, clean, fairly, fast organized, which also means super busy. The drive up was pretty long so we stepped in and the lines were very short all registers were open and I ended up treating 3 friends for under $19. Our order was to go. I usually never eat, drive, and text because because this is not only dangerous but it gets the touchscreen to greasy! So I enjoyed my meal on the road. Tip... They didn't put any napkins in the go bag, just food. So...if you forget the napkins it's your own fault. It's OK I wiped my fingers In my pants pockets (*) so my pants are still sorta clean. Food 5 Ambiance 5 Service 5 Location 4 Value 4 Avg 4.6 (*) Warning, do not wipe hands in pocket while riding train or bus! It looks worse and no one believes that story if you ever have to explain.

starfish

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24 days ago

the food here is amazing, best staff ever, they show so much love and it's just joyful.

Business owner information

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Chick fil A

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2 years ago

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5 months ago

Great food, fast service, and super friendly staff. Always clean and consistently delicious. Best Chick-fil-A in Naples!

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9 months ago

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6 years ago

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1 year ago

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2 years ago

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3 years ago

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1 year ago

Joel is an institution there. Wonderful hospitality always there with a smile and to refill your drink or get a few napkins

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2 years ago

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3 years ago

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4 years ago

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3 years ago

They were quick and efficient despite the long drive thru line! Eliza was super helpful and kind!

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5 years ago

Never had a bad experience with this place but do all of Naples a favor and expand your driveway!

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3 years ago

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5 years ago

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2 years ago

Food was really good service was fast manager and employees were nice 10/10 definitely recommend

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13 years ago

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5 years ago

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4 years ago

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7 years ago

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7 years ago

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4 years ago

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5 years ago

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5 years ago

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14 years ago

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3 years ago

Best Chick-fil-A in Naples!! Love the costumer service! They are always on point and helpful! Can't wait for you guys to open!!

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11 years ago

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8 years ago

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6 years ago

Best food, fast service awesome drive thru Love this place

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7 years ago

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12 years ago

Oh chik fil a... How I live thee! Fried chicken Sammy with all the fixings....perfection! :)

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6 years ago

LOVE Chick-fil-A! Such fast service and everyone is so nice! Try the new Mac n cheese it's so good

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6 years ago

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6 years ago

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6 years ago

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7 years ago

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8 years ago

Consistent and good as always! Came here for breakfast and the employees were kind as always and food steaming hot and delicious!

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9 years ago

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5 years ago

This place never gets your order correct .1 or 2 times ok 5 or 6 they need to fired everyone and start over .... Total Losers

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Jimmy John's

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(43 reviews)

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I ordered an original salami sandwich. I bought it to go and added a lil zing at home, jalapeno…read moreetc. it's a good basic sandwich

Ordered two sandwiches--one regular, one giant. The girl hands us the bag, then realizes the…read morecashier (on his first day) only rang up two regulars. Instead of fixing it properly, she tells us we need to pay for another regular sandwich--even though that means we'd pay more than the actual cost of what we ordered because the giant sandwich is discounted from two regulars. I logically pointed that out, and she basically shrugged it off saying it was "only a few bucks" and shouldn't bother us. She never offered to void the transaction and re-ring it correctly, just expected us to eat the extra cost for their mistake. When I said we shouldn't have to do that, she actually accused me of being rude while re-emphasizing it was the cashier's first day. The cashier mistake wasn't the problem, her attitude and inability to rectify the situation was. Then, she grabbed our bag back, reaches in and takes back the second half of the giant sandwich (which she made as two regulars) and gives us the bag back like nothing happened. Unreal. So happy I had tipped 15% for such audacious and incompetent behavior.. It's unfortunate companies even hire employees which such ineptitude. I don't mind people making mistakes--especially new employees--but this wasn't about that. This was about terrible customer service, and we ended up with less food, paid more, and got blamed for it. We won't ever be back. Hope those few dollars were worth losing a regular customer.

Chick-fil-A - hotdogs - Updated May 2026

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