I see that I had left a 2 star review back in May 2019. Well I am happy to say this place has become 5 stars. Kudos to Mgmt. And staff, it is such a joy to see a well running drive thru system. Friendly, efficient, hustling young people, looking like they are having fun. You can tell they thought about this even to having cup holders on the post so employees can have their drinks near by. The summer of 2022 I am going to different places and trying chicken sandwiches. I got the Chicken Deluxe with cheese and bacon and it was moist, and delicious. The combo of lettuce, tomato, bacon, pickles, cheese on a toasted bun was perfect. The waffle fries were perfectly salted and in honor of the strawberry moon, I had a thick Strawberry shake. Great! Don't let the double wrap line scare you these guys are playing at a different level. read more

This Chick-fil-A is the one I regularly go to due to how fast they are ( I feel like they are faster than others) and my food is always fresh. Service is spectacular due to someone always coming around and asking if we need refills and they always clean the tables fast one someone gets up. read more

OMG!!!!! Best chicken I have ever had, nice workers and so polite I felt like I was royalty. You need to try this place!!!!

This location is the closest one to us (vs. the one by Capital City Mall) and hence the one we frequent. It's off Carlisle Pike so traffic is never easy. The drive-thru seems always crazy. For this reason we always prefer parking the car, even for carry-outs. I always order the spicy chicken sandwich without the pickle, and add the Sweet & Spicy Sriracha sauce for additional taste and moist. It's always consistent so I can confidently order when I feel the urge for a Chick-fil-A. Manager never skimps but generously gives out offers from time to time. The nearby Dave's Hot Chicken is a new competitor that offers stronger spiced fried chicken "sliders" which is slightly bigger but also $1.50 more. So there you have it, go for Chick-fil-A except on Sundays when it closes :) read more

Chick Fil A is Chick Fil A !! That means I won't keep talking about how the chicken is great, the waffle fries or the milkshakes! You all know that!! The secret menu items? The wonderful customer service?? You also know that! But taking orders, making great food and accommodating 40 guests (35 children ) with the same great quality ! Everything was great , correct and accurate !! Not that just but stopping by each table to make sure everything is great and see if we need refills or anything!! That was PHENOMENAL !!! Thank you Thank you Thank you !!! You guys are the best and my church will stop by every time we go to the near by camp! read more

it's great I got this new lemonade and it's so goo. they were so fast! I can't wait to come back!

Food was cold and seemed like it was sitting awhile. They also forgot a chicken sandwich

We go here a lot and the food is amazing. They have a playroom for the kids which is nice and they have amazing workers that work there. Braxton is super kind and is always super happy and smiley. Braxton is always so full of joy and positivity which is amazing to see. I do defietely recommend going to this chick fil a and trying it out for yourself 10/10! read more

The service was good and the employee was very friendly. We ordered 2 sandwiches and a large fry to go. We chose to eat in the car in the parking lot. None of our food was even warm. The fries were not just not warm, they were cold. I know I should have taken them back in, but was wondering why they gave them to us in the first place. Probably because it was to go. This is not normal for a Chick-fil-A. read more

Fun and nice employee but really need a third line for online orders. Merging into one line maybe isnt working so well when the parking lot is wrapped read more

Ordered a 10 count chicken mini a few minutes ago, I opened the box and it's a disaster in a box - thrown in without regard. Order number 8043356. read more

Chick-fil-A - Thrown together without regard. - Fast Food Near Me - Mechanicsburg, Pennsylvania

Charged $12.55 plus another .40 for Grilled Chicken Club Meal. Requested avocado lime ranch dressing with sandwich. Received dry sandwich with broken, crumbled bun and zero sauce/dressing. Called store and was initially told by employee who answered phone that she could replace the meal; she would just have to check with her manager. Employee then stated that her manager had decided the meal could not be replaced since "it had been eaten." I asked to speak with the employee's manager. Mikayla picked up and stated that she was "the night operator" and that the reason the meal or sandwich could not be replaced was that Chick-fil-A does not replace meals "for dressing," even though I had specifically ordered dressing/sauce. I explained that I live 20 minutes away, that it was 8:30 pm and my entire family was starving by the time the order arrived home. OF COURSE, I ate the sandwich DRY, but it was AWFUL! And clearly we had ordered dressing as stated on the receipt! And for $12.95 for a single meal, I expected Chick-fil-A to honor the order as it was placed. I then requested the corporate phone #. Mikayla stated that she would have to "look it up," and put me on hold. When she came back on the line, she spoke in an aggressive tone and stated that no customer is ever "due dressing" on a Chick-fil-A sandwich. She then slammed the phone down, without ever giving me the corporate number! I re-dialed the number and reached Mikayla again. I explained that since she had chosen to hang up on me and since she has refused to provide me with the corporate number, I now believed that I needed to speak with the store manager. Mikayla then alleged that I had been "disrespectful," since the first employee who had initially answered the phone, had allegedly handed Mikayla the phone "with tears in her eyes." Wow! Now Mikayla is spinning tall tales?! The drama from this lady just keeps getting more intense! Bottom line: A member of my family used to work at this location. No one at this location would EVER have been permitted to treat a customer in this manner! For a $12.95 meal, at a minimum, they would have offered to replace the sandwich. I hope to speak with the store manager and/or the corporate office about the current night operator's behavior, but after this experience, I'm pretty sure we won't be visiting this Chick-fil-A again, anytime soon! read more

Everyone is so wonderful and nice. The food is amazing (like always). The bring the food out immediately. I came with CFA merch and got a brownie and a hand written note. 10/10 recommend. read more

I love this Chick Filet! They get our orders right every single time. The deluxe chicken sandwich is tasty. Choose grilled or fried chicken nuggets, strips, sandwich. Waffle fries are perfectly crispy, not greasy. Our favorite is the fresh-squeezed lemonade, which you can purchase regular or diet. Pricing is higher than many other fast food chains, and coupons seem elusive. Keep in mind, you generally get what you pay for! read more

Chick-fil-A - Fast Food Near Me - Mechanicsburg, Pennsylvania

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Grilled Chicken Club is an excellent choice for a light meal under $10 had the Meal so also waffle fries and unsweetened tea comes with. Great alternative. Best Fast food restaurant around! Wife had a Chicken Salad Sandwhich it was stuffed! She loved it. read more

Just another great Chick-fil-A! Amazing food with customer service you can't beat!! Amazing!

This Chickfila has been at this location a while now and I have had no interest in trying it. Only had lunch there today because I was with a friend who was treating. Had the #1 chickfila sandwich with fries. The chicken was good but honestly, a bone dry sandwich is what everyone is raving about?? Not one lick of mayo or any other condiment, not one shred of lettuce or tomato. What the heck?! So many other places provide sandwiches with some sauce or at least a little swipe of mayo, for cryin' out loud that I cannot for the life of me imagine why everyone raves about this place. The waffle fries were fine but I won't be eating here ever again. read more

tried the new location off of Upper Allen that recently opened. ordered chicken, sausage, cheese on muffin, ended up getting a wheat muffin (didn't order), that must have been wrapped before it was cooled down a bit. when opened it was a melted mess of cheese goo, undercooked sausage patty, chicken was sort of cooked. and the entire sandwich was piping hot, as too hot too touch for at least 2 minutes. this is not even close to the same quality as the other established locations. hopefully those kinks will be worked out read more

I just left there today and the line was literally wrapped around the building. SOMEHOW they STILL make the process smooth and with two mobile orders I was there to pick up, the food was prompt, correct, and the service was SUPER friendly. I can't even stand it. How do they do it and why can't everyone do it like this?!?!? read more

I'm starting to think every Chick-fil-A has the same type of people working at all of its restaurants in the area. All of the workers are very cheerful and positive and the establishment is very clean. I typically order chicken nuggets but today I tried the barbecue bacon sandwich - it was delicious! The Polynesian dipping sauce is my favorite and I wish they sold it in the supermarket. As for Chick-fil-A, I wish there was one of these closer me. Free refills and good food. You can't beat it! I would definitely recommend this to friends. read more

Chick-fil-A - Proof that I was a customer - Fast Food Near Me - Mechanicsburg, Pennsylvania

I have been eating chick fil a food since high school when an older friend had a franchise at the east mall in Harrisburg. I moved to York when I returned to PA from Germany in the mid 90's and the West Manchester location was the next one I frequented. I stopped at a Chick Fil A east of Pittsburgh on the way back from West Virginia and a visit to the Burgh. When I heard Chick fil A was coming to Mechanicsburg I was happy and also heard they were giving away food for the Grand Opening. I avoid lines so I did not partake, but did decide to go back later for a combo. The first experience did not impress me and I wasn't sure I would be back - the food was ok, not great and the service just borderline. I was hungry after a trip to Wegman's recently so I decided to give them another shot. I also had seen the recent commercial about the featured menu item: the spicy chicken sandwich which piqued my interest. I pulled in drove around the drive thru and took a second to order after snapping a few exterior pics. The menu is easy to read and I was given ample time to decide. I added a golden wheat bun to my sandwich and substituted american cheese for the pepperjack. I was pleasantly surprised by the amount of spice and heat the sandwich packed -it actually warmed my mouth on the first couple bites. I got waffle fries which were salted perfectly and I was satisfied when I was finished so the portion was well sized. They had tasty lettuce and tomato on the sandwich and the meat was tender and juicy. I will come back since the drive thru attendant was very friendly and the service was above average for a quick service restaurant. read more

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I've been coming to this Chick Fil A for many years. The restaurant is clean, the employees are friendly, but they really need to up their portion size. Each time I go there my food gets smaller and smaller. I feel like the portion size is not good for the price. Other than that, this is a nice establishment. read more

It is a blessing place! These people Know how to treat with kind and respect serve right food for us! We'd come back. Hands up! read more

Amazing the employees are nice and the food is great I can't believe this is here I come here every day getting food cause of how great it is read more

If I could give them no stars I would! Placed a mobile order BEFORE breakfast ended got there 1 MINUTE past 1030 and was advised they cancelled our order. Nowhere does it state that they will cancel the order if you arrive after breakfast ends. After driving over 30 mins and having 2 young kids hungry & crying, they said they wouldn't do anything about it but "help us place a new one." We were even charged. Chik fil A will NEVER get our business again after being treated this way. read more

A definite plus when it comes to fast food. Never had a bad experience here. The food is good, the service is great, and I find the prices to be fair. If you have never been to one of these restaurants before, put it on your list. So long as you like chicken you'll like it here. read more

Chick-fil-A - Catering by Chic-fil-A. - Fast Food Near Me - Mechanicsburg, Pennsylvania

Checked in on 10/23. Had a grilled chicken sandwich to go with honey mustard sauce. The drive thru experience was good. They have mastered the process. Two servers take the order and input it in a tablet. By the time you drive to the window, order is ready for pick up. Coming to the sandwich, it was good. Not bad, and, not extraordinary. I could have given 4 stars, but took off one for the parking problems this location has. Friday evening is a difficult time to find parking,since many people eat in. read more

I will never be visiting this Chick-fil-A again. Employee taking our order did not get our drinks correct, our order correct, or anything correct at all. I will not be revisiting this Chick-fil-A in the meantime soon and have been a lifelong customer of this location. read more

This chain seems to be over extending too quickly and at the point of surviving off of its name now rather than service, quality and cleanliness. Attempted to get a meal here twice in a month. Waited way too long to order, pay, get my meal! My order was wrong both times after all that waiting. The first time we didn't notice there were items missing until we got home. The second time we wised up and checked the whole order before pulling away, and again one item missing and one item we didn't order! We had to ask for napkins too. Some food items were cold and most items were tasteless, aside from being very salty. It's just generally very unhealthy and not worth the money. That night I started not feeling well and wasn't sure if it was from their food or not. Only gave it two stars as the staff was generally attempting to work hard ( They looked like they were actually over worked. I felt bad for them rushing and being under lots of pressure for little pay. It doesn't look like a place I'd want my kids working at to be treated this way). Much better and many other options in the area to choose from. read more

Overall I like Chick-fil-A and visit alone or with the family at least once a week. Their great selling point for me has been quality of food (although they usually forget my condiments) and, the courteous service. Today, 03/25/2021 I visited our usual silver Spring store in Mechanicsburg. There were three cars in front of me. While the other line kept moving my line stood still because the entire staff started coming out one at a time to greet the occupants of the car in front of me. 15 minutes + later finally we started moving. I placed my order and ended up the second card behind the "mystery" car. At the pick up windows the store staff started chatting and shouting with Glee again while the others cars were waiting. While I was still the third car I heard my name and was passed my bag. I checked my name - it was correct. No sense waiting for the front car to move so, I carefully drove out of the line and parked to eat. As hungry as I was, I opened the bag and found an entirely WRONG order. I walked back in the store and asked for a supervisor- a blond haired man came over. I told him about the mistake. He did not even look at me - he simply grabbed my bag and took it over to the prep area. Then someone else brought me the back the bag - again with missing condiments, and fork. I took the bag - walked to my car - but I was so disappointed at their nonchalant response that I just walked back in and asked for a refund. My family and I choose to come to Chick-fil-A for obvious reasons but today's experience totally blemished all I had though of Chick-fil-A. Please FOCUS on the SERVICE first. That's why people come to you. We can find similar food at several other nearby places read more

This is hands down one of the best fast food experiences I've ever had. Went for lunch around noon on a busy summer Friday. There was a decent line to order but it moved very quickly as they had every register open. Despite the huge lunch rush in the restaurant and at the drive thru, they operated quickly and efficiently. Super quick and friendly service! Our food was delivered to our table about 30 seconds after we sat down, no more than 2 minutes after we had ordered. Also in the 20 minutes we were sitting and eating, two separate staff members came around to all the tables and asked if everything was okay and if they could bring us a drink refill!! The food was delicious and my Chicken deluxe sandwich actually looked like the picture on the menu board. Fresh lettuce and tomato slides, crispy fried chicken and a perfectly steamed bun. The waffles fries were crispy and flavorful and my sweet tea was delicious. Definitely recommend this location. Don't shy away if there seems to be a long line because you will get your food quickly. read more

I never thought I'd be saying this about a Chick fil A, but I had really rude service! I walked in to get my food that I ordered online. After about 3 minutes with no acknowledgement whatsoever and the only person in line at the pickup, an elderly female employee belts out my husband's name ( which I wasn't aware the app was under) and walks towards me. No hello, no greeting just my husband's name, not mine, so I hesitated and wanted to make make sure I wasn't getting someone else's order. She hastily put the bag and drink on the table and pointed to the label on the beverage and said it's right there and walked away. I peeked in the bag and realized it was the right order, but I forgot to order sauces. Stood there and was ignored until I had to flag down an employee who happened to be walking by to ask for some sauce. I know we're in a pandemic and the service industry is under a lot of stress keeping their businesses compliant, but there's no excuse to be rude. I was traveling to Mechanicsburg this morning to get my car serviced and stopped afterwards for an early lunch. I guess I'm just spoiled by the stellar service of my usual CFA in East York. They have the most polite, friendly staff. Maybe Mechanicsburg should take some notes. read more

I have to say fast food will always be fast food. Yet, some items are exceptionally better. What makes this place stand out is the friendliness of the staff and the throngs of people filling into this place. Signs of the appreciation patrons do have for this chain that stands solid on its moral principles in times when evil is good and good is evil. For this reason I rather give Chick-fil-A my business over any other one. read more

Friendly service, crisp waffles fries (90% of the time) and delicious nuggets of poultry goodness. Chick-fil-A is my go-to family fast food chain. They offer board games to enjoy while you eat, it's pretty clean and got damn...they have one of the best milkshakes in town! The downside is that their drive through gets insanely slow during peak times (lunch and dinner) and it's equally packed inside with after school athletes and teams. read more

Super clean!! The restaurant was EXTREMELY busy but we were able to find a clean table. Our kiddos thoroughly enjoyed the play area, which bought us parents a few moments of peace, and burned off some of their energy for the rest of our long trip! Everything was delicious. We used the mobile app to order and that made things simple, as well. read more

8/28/08, 9pm. Nice, clean interior, friendly service. However, I seemed to pick the only thing that wasn't sitting under the heat lamps, their original chicken sandwich. I waited for probably 5-7 minutes for my food. Holy hell, what an overpriced disaster. It was a fried chicken patty on a grocery store hamburger roll with lettuce and some sandy, pinkish hothouse tomatoes. Tomatoes are in season right now, people. Why would you serve that hothouse crap? And while I'm at it, who on Earth puts pickles on a chicken sandwich? $5+change for the "deluxe combo", which came with a drink and some over-salted waffle fries. Our area has survived this long just fine without a Chick-fil-A, I think we could have gone much longer. Does anybody want to start a pool on the next occupant of this location??? read more

I LOVE Chick-fil-A! Whenever I go to Mechanicsburg this is where I eat. I love their chicken salad sandwiches and my kids love the nuggets and even though they have referred to the toys in their meals as "lame" or "boring" they do enjoy the play area. The only sad thing is that this one is the only one in the area. read more

Always great at this location. Peanut oil makes all the difference. Always neat clean and efficient.

mobile ordered my breakfast order by 10:10am I was at the chick fil a for pick up 20 minutes since that's how far out of the way I had to drive. already paid for my ordered and it wasn't even ready.... super frustrating and a waste of 40 minutes of my day. The manager didn't say anything other than gave me a refund. no wonder there's more than just my one star review and I'm not the only one.... read more

Lately, I've been boycotting Chick-Fil-A due to their company-wide stance on marriage (i.e. it's not for gays). However, this was my Dear Mother's dinner request, so an exception was made. It's your standard Chick-Fil-A setup. Play area in the front, drive-thru that winds around the building. The usual congestion at the front registers while people try to decide where to line up. The place was clean, serves the usual fare. We had the Chicken wrap, but didn't like the tortilla it was wrapped in- wasn't the usual wrap, it had lots of large seeds in it, and kept falling apart. Place was full of young families, and some teens. Nobody was rowdy. Crowd moved in and out smoothly, with the exception of front register area. No complaints on the restroom. Fries were good, but when I have to wash 'em down with a side of guilt, not so tasty. read more