I have noticed the food is a lot different if you come when the school kids are working. This is the second salad I've gotten this week that looked pitiful. At least my chicken was warm on the other one I ordered. This one was not. The toppings are scarce also. I said in a previous review I was going to stop getting these salads. I started making mine but occasionally wanted a break from making so I would fix them off the bar at Ole Times. But because I was redeeming a reward I figured I could get here sometimes. I was right in some instances (daytime) and MANY instances not (evening/night). This is my LAST salad purchase at Chic Fila. Yes my salads are cheaper and look fuller if I fix them myself elsewhere. read more

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My family and I are glad to find a chikfila close by to the hotel we are staying at. This one has a little kids play scape and such a benefit for the little ones to wear themselves out with! This was a win-win find for us. read more

Chick-fil-A - Play scape - Fast Food Near Me - Macon, Georgia

By far the worst chick fila I've ever visited. My nuggets were not hot and old. The same for my waffle fries. I asked for strawberry lemonade but received regular lemonade but it was room temperature and had no ice so I wasn't able to drink it anyway. I love me some chick fila and I will continue to eat there my usual 2-3 times weekly...just not at this location. read more

Chick-fil-A - Looked and tasted sour or something - Fast Food Near Me - Macon, Georgia

As I pulled up 2 kids that were employees were rappin and carrying on. Totally messed up my order. My bad for not checking my order prior to driving off. I was the only car in the drive thru. He was obviously not paying attention to a word I said. More training for those taking orders thru the drive thru is a must. May 25 at 810 pm read more

Top-notch, well-run Chick-fil-A operation. I stopped by just before 2pm on a Monday. I went through the drive-thru and purchased only a Spicy Chicken Sandwich. The young lady who took my payment was simply wonderful. The rest of the drive-thru team hustled me through very quickly. And my sandwich was awesome. It was fresh, juicy, and tasty. One of the best that I've ever had. This Chick-fil-A outlet is in stark contrast to the one in Tifton. Earlier the same day, I had a horrible experience at the Tifton store. So kudos to the Macon franchisee for a job well-done! read more

If you're not using the phone app your so missing out on the points and quick fast service. Chick-fil-A makes ordering lunch so much easier now with the phone app and save so much time read more

Chick-fil-A - Always bring a friend to eat with you. - Fast Food Near Me - Macon, Georgia

All Chik Fil As are 9 times out of 10 the same across the board. Well, I had the smallest chicken nuggets a person could ask for. Not only were they tiny, but they were dried out like lips in the winter time without chapstick. My fries were lukewarm. Just like the Lord doesn't like lukewarm believers, I didn't like those lukewarm fries. Then I told the first employee that took my order that I wanted half sweet n unsweetened tea. You all...tell me why I have pulped lemonade in my cup. Why...why? Yea, I probably won't be back to this location. read more

Today is Veteran's Day and my wife and I came to this location believing that as advertised Chick Fil a was serving a free meal to veterans. But, we were informed that this was not the case at this store or the drive thru store in Bloomfield Rd. I believe that it would have been better for Chick-fil-A not to offer anything than to offer something and not follow thru. Chick-Fil-A, you deserve a big thank you for showing your colors! read more

One of the hottest sandwiches I have ever had Also the Peppermint Shake is amazing The Frozen coffee & shake were frozen Service was fast read more

Always a great visit at any Chik-fil-A we visit, and this one was no different. Staff was very kind and they seem to enjoy their jobs. We stopped inside the store for milkshakes and sodas, and they were their usual high quality. read more

Chick-fil-A - Fast Food Near Me - Macon, Georgia

Worst experience ever and I will never visit this location again. As I sat in my car in line awaiting the car ahead of me to clear so that I would not block the persons leaving after picking up their order. There was no one out there to direct the traffic as it normally is. I know this to be a fact because I visit this location about 3-4 times a week. A irrational driver behind me drove around me ( yelling a racial slur out his window) when it was my turn to go up around the corner right in front of workers standing on the side of the building. While they all said they noticed what he had done they did nothing to show him or me that wasn't acceptable. His order was taken before mine and he was given his order and left before me. I by no mean expect Chick-fil-A employees to reprimand this driver but what would have been nice would have been if he would have been asked to drive to the side and wait for his food. But I guess it only matters to me that that was wrong. I try to follow the rules that are in front of me but I guess that is only me. Anyway I will not be visiting this location any more. read more

It's a southern thing, had to try the limited time peach shake. It is really smooth with real peach chunks. They really should have served this with a spoon. So many peaches. I will definitely hit them up again before my trip back to Indy. read more

Chick-fil-A - Peach milk shake--wow - Fast Food Near Me - Macon, Georgia

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We've always gotten hot water to warm up our baby's formula from Chik-Fil-A's but this one said they cannot give us hot water which left us eating without feeding our baby until we could find another store. read more

Not happy with this Chick-fil-A. There are only two employees out of six that I have seen that as properly wearing a mask. Masks are on ineffective when they are worn around your chin! read more

We love CFA. With family working throughout the company at some point. We stopped here on our way home from FL. Worst CFA we've ever been to. It was like stopping at McDonald's. For those that are used to the quality of CFA, you'll understand how the following things surprised us..... - out of sweet tea - No fruit cups - Syrup out on the coke machine - Offered no sauces - Trash cans were all full - Bathrooms were the dirtiest I've ever seen - Counter had cup stains - Employee drinks were sitting out - Employees with shirts out and sloppy - Employee didn't know how to ring up the reward for my app - Carpets were Unvacuumed - Lobby tables were dirty - lobby floor was filthy. Ketchup stains, etc. Might want to consider driving past this one. Maybe go on to Perry or the Northside of Macon. read more

I've never encountered so much rudeness from any Chic-fil-A establishment. Will not be stopping here again. Stay away!

The food was good, but the customer service did not meet the zeal of the other Chik-Fil-A establishments that I've been to. I closed my order and then needed to order one more tea. The associate seemed a bit impatient with my additional order. read more

Food was hot and fresh, but took a little longer than usual to prepare and serve. Still gotta love chick fil a

staff were very polite, I didn't even have to wait five minutes for my food to come! service was good asf !!!! food hot and ready

Not the quickest CFA in the land. But the usual friendly service. Do have to note that while the Spicy chicken sammiches were plenty spicy -- an issue with some stores that seem to run mild -- the grilled chicken sammich tasted like it had sat a little too long. Dry and woody. Big, fresh fruit cup tho. Enjoy. read more

The service is quick and friendly. The Food is consistent. Haven't had any issues so far.

I've never had a bad experience with customer service until coming to this location. We were also given a kids size drink when we ordered a small, and a small when ordered a medium. read more

I go here all the time to the point where the staff knows my name and order. I have never had a problem here at this Chick-Fil-A since the staff is super friendly and are always willing to help out if you have a question or issue with your order. Favorite Chick-Fil-A in Macon. read more

I stopped by for a shake today. The young lady at the drive through had her mask on, but her top lip was exposed. NONE of the employees including managers wear the mask over their noses. Once I pulled to the window I asked the young lady if she would kindly cover her mouth and nose. She seemed a bit shocked, but she complied. Please train your employees and managers to cover their noses and mouth when wearing masks especially at the drive through window. read more

Lunch at 2pm on a Saturday. We were pulling a boat trailer and there is no place to park so I went inside and my husband circled the lot. The drive through line was long and the tables inside were packed; however, the line to order was short. I had our food pretty quickly and it was as expected. read more

This has to be one of the cleanest fast food restaurants I've ever been in. Everything was spotless and well maintained. The help was friendly, courteous and helpful. The food was the best fast food I've had in forever! The management should be proud of their restaurant and staff! Kudos for a wonderful fast food dining experience!!! read more

Mobile order via app for pick-up around 6:45 this morning (Monday). Slowest Chick Fil A crew I've ever seen. All three ladies working were moving slowly, with no greetings or smiles for customers. The store was almost silent. There were just a few cars at the drive through and no one in line inside. I went to the order pick-up and no one acknowledged me. I spoke to one of the ladies to say I'd placed an online order. No smile, no acknowledgement. In a couple minutes, she packaged my order and gave it to me. No smile; no greeting. I did get a "my pleasure" (but no smile) when I said "thank you". On the plus side, my order was correct, hot and delicious. read more

This was clearly the worst Chick-fil-A restaurant ever. What a complete cluster.The location is very difficult to get into off of the highway and the people are just marginal at best. I would expect more from Chick-fil-A read more

Bus drivers beware .. I have driven over 2,000,000 miles and stopped at Chick-fil-A is from coast to coast as a bus driver they gave me a hard time when I brought a group by this morning and said I could only order two small items on the menu such as a Chick-fil-A nugget or a Chick-fil-A sandwich and on the way back this evening I ask for a Chick-fil-A combo with cheese and tomato and lettuce and he told me the driver's meal did not include lettuce or tomato because that was not included I brought the store over $500 worth of business today and they are going to be that cheap.. How many really for a piece of lettuce and tomato why do you even make a deal of it with the bus driver that's bringing you a load of passengers to enjoy your establishment every place that up and down the road gives drivers a 10 or $20 gift card just to bring passengers by but both managers earlier this morning and later this evening made a big deal of it I do not understand this practice literally over one or two dollars worth of food cost why do they make a big deal out of this bus drivers are creatures of habit they remember places that are not friendly and they do not return I wish the owner will take note and read this dammit give the people a meal especially the bus driver he's bringing you a load of people. That's all I have to say. Too bad experiences in one day with this location. I have never left a check for your bad review but this one just makes me mad read more

For a chick-fil-A, I was surprised at how this location functioned. I was the only one in line and the cashier was too busy conversing with his associates to take my order for around two minutes. It seems petty to say such a thing but if are familiar with this franchise then you know it's very unusual for this to happen. When my order came it was skimpy, my large order of fries was half full and my chicken sandwich was also half of a piece of chicken. I was also given the wrong sauce that I asked for. When my kids went to okay in the play area, they came back and told me that they didn't want to play because there was food everywhere. When I went use use the restroom, there was urine everywhere, no joke it was all over the floor. Used paper towels piled all over the counter top. Gross I have never seen a chick-fil-A that disappointed until today. honestly it starts with management and there is an issue with this location. It may not having always been this way here, but today it was evident someone is not taking charge. Too bad because chick-Fil-A is awesome. Two stars because the food I received although skimpy did taste great. read more

First time at this location. Staff were very friendly but a lot of younger kids were working and too busy joking around rather than handing out orders. Service was extremely slow, shouldn't be waiting for a 12 count nugget meal for almost 10 mins at the window. Food also had a strong burnt smell. read more

absolute trash. im a loyal chick fil a customer and this was the most disappointing experience. do. not. go. go to cookout right next door. they were lovely. read more

All other restaurant chains should have their employees go to Chick-Fil-A Drive up window class 101. These guys can do window service. The food was good also. read more

I love this Chick-Fil-A because our order taker delivered very friendly and fast service. I almost never get bad service at any Chick-Fil-A, and this experience was no exception. For "fast food," they certainly deliver more than expected! read more

I had a terribly unique experience today at this Chick Fil A. But not what one would think. I was transporting a chair in a box and the box did not smell great. In fact, my trip to this location took 2 hours. So I asked for help disposing of the box. The floor manager said no - I said oh well. From there I proceeded to leave. I was chased down like I was running away with my food without paying. I returned to the frantic accusation that I did it pa and upon returning my card was in the swipe machine. So the positive is that I got my card without driving the rest of my trip. Thank you for that. The bad news is that the store associate did not bother to look to see if if payment was present and she assumed I was trying to take without paying. Always assume a customer is doing the right thing. I will not be back to this location. Training is needed. read more

Good food as always considering it's a Chick-fil-A but major mistake in under staffing on a Saturday coming off a major highway. Men's restroom disgusting with paper towels stacked on the counter. Nobody walking around wiping down tables. Play place hasn't been clean. Place should b stepped up with more TLC. read more

We love Chick-fil-a, but this time around the bathrooms were disgusting. Toilet paper all over the floor and trash was overloaded. The customer service was only mediocre compared to the other times we've visited this location. I will chalk this visit in as one bad night and will give it another try. read more

I am extremely disappointed in this "Chick-Fil-A" establishment. I sent my order in using the CFA app which I've never had any issues at any other CFA and the staff got my order wrong. I went through the drive through around 6pm and received my order. I was in somewhat of a rush and did not immediately check my order. When I got home roughly 10 minutes later I called to let them know my order was wrong. The manager at that time asked me to return but I had some important things I needed to take care of before I would be able to return so he offered to mail me coupons for the mess up. I agreed. I got done with my errands earlier than planned so I decided to go back by CFA and spoke with the manager on duty. He advised he could not give a refund due to I did not have the food. I explained to him it had been about 2 hours since I had been there so the food was thrown away and I was not Looking for a refund but rather a coupon or gift card that could still be used at CFA. He then refused to do anything about the mess up. At this time I decided to leave and not aggravate the situation any further because there was no type of resolution offered at all. I personally don't think this is the example of the CFA standard. read more

One of the employees wasn't very friendly but everybody else was very helpful. The food was great and I will come back to this location if I'm in the same area again. I guess that one employee was just busy. read more