Food: normal Service: great customer service, had issues with the app and they were able to walk me through it Ambiance: went through the drive thru read more

Super fast service right at noon. The politeness you expect from Chick-fil-A Servers. Fast service. Reliable food.

This was my first time at this location. Because I was in this end of Atlanta, taking care of business, I stopped and got lunch for my grandson. He's almost 2 years old, but he can eat to be so tiny. :-) He ate 3 out of 5 mini chicken nuggets. He had a kids meal and got a book for his prize. I ordered me a frozen lemonade. I don't eat chicken, but I love the potato waffles. They were delicious. I ordered the food online and went inside to pick it up. It took about 4 minutes for the food. It's really crowded, but the lines went by really fast. We will definitely be back if we're on this side. read more

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Food: okay. I've had better in other locations. Service: bad. I don't go to chick fil-a all the time so, I don't know the menu by heart. Guy was upset because I asked if he had a menu. I had not reached the screen so, I couldn't tell what was on the menu. Ambiance: Everything felt very rushed. I didn't like the experience at all. I know they are trying to serve as many people as they can but they are giving poor customer service. read more

Delicious hot food. Quick friendly service. Service with a smile. Simple atmosphere, clean.

In line as we type. I will tell you I've definitely had unpleasant experiences from at Chick-fil-A. Only to count on one hand and one would be this morning. If you have an attitude or not feeling well, don't be over the intercom. He is very short and was Dismissive to the point I had to ask "do you have an attitude?" Totally threw my morning off. read more

Chick-fil-A - Fast Food Near Me - Lithia Springs, Georgia

Got our food via the drive thru. We were already down the road on our way to a funeral when we realized my chicken strips were 4 flattened, over cooked, heavily salted pieces of chicken. The I opened my cup of macaroni and cheese only to find ONE HALF cup of Mac and cheese. This did not remotely resemble a Chick Fil A product. And the chicken was so crunchy, I almost could night bite into it. And it tasted like it was fried in old oil. Very poor quality. I just couldn't eat it.​​ read more

The line was moving really slow here compared to other chic fil a. By the time I got my food the sandwich bread was soggy... I'm hoping it was because of the pickles. read more

Chick-fil-A - ows a menu at night - Fast Food Near Me - Lithia Springs, Georgia

I just got some of the worst chick-fil-a I've ever had. I only ordered two large fries and a 8 count nugget. The fries were half full and soggy. And extremely greasy! Plus my daughter barely had 8 whole nuggets. It's ridiculous! read more

Quick friendly service during lunch hour is t always easy to find at most restaurants; not the case at Chick-fil-A. You'll get the warmest greeting and that famous, "my pleasure." I've heard other establishments try to adopt the phrase but they fail to realize, it's not just the words but the service that accompanies them. I ordered a #5 meal, the grilled chicken sandwich with lettuce & tomatoes. I didn't eat the bread (should've told them to keep it) and ate it solo, which was fine since the chicken was tender and seasoned. I substituted the superfood kale salad for the fries and water in place of the great lemonade or the key lime frosted beverage I wanted to try. The restroom was clean and had mouthwash. I love how considerate they are. read more

Chick-fil-A - Mouthwash. They think of everything - Fast Food Near Me - Lithia Springs, Georgia

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I have reached my wits end with this location. I have been giving them several chances over the past year and have even personally texted with a manager over the issue. She said she would get it fixed but I'm not seeing any changes. The kitchen staff does not know how to make a proper chicken mini at breakfast time. I had gotten to the point where I have to check it before I leave. The mini's are always missing a nugget, torn bread, missing half the bread or are so over buttered that I can't eat it while driving. I'm done with this location and will be going to one that's out of the way where they take pride in the quality of their work. No more chances. If you appreciate low quality food that you're paying too much for, then this is the place for you. My $10 is going to another franchise. This operator need to do better. read more

Chick-fil-A - Chicken mini - Fast Food Near Me - Lithia Springs, Georgia

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We are traveling and thought splurging on Chuck-fil-A would be fun but let me tell you - whomever designed this location screwed up royally! The handicap parking is basically inaccessible for anyone who is handicap and most like is in violation of the ADA access rules because you can't get to it without waiting for the egress and ingress of the drive thru to allow you into it. The drive they lanes merge where the egress from the drive thru window exits. They used only one window for payment and distribution. All in all it took 35 minutes to get our food from the moment we entered the parking lot and there is no option to leave if you change your mind due to the numerous barriers! read more

Best service EVER!!!! I love this location. The students are amazing and the management staff is even better. I wanted something sweet from the stressful day so, I got a cookies and cream milkshake and bae got a vanilla shake. I ordered from my app and selected curbside pick up. We were parked in spot number 1. Within minutes, out order came out! THANKS CHICK FILA and be safe!! read more

This location has a lot of bad reviews. Although I haven't been to this location a lot, I have been several times. The people are very friendly. They rush you through, what seems like an impossibly long line. So far, my orders have been correct and tasty. read more

Standardly good Chick-fil-A. (Great compared to McDonald's.) Fast drive thru service.

When someone asks for honey and ketchup you should listen and put it in the bag. Ruined my breakfast, appreciate that!

can not stand this location! i dont know who owns this location, but every time i come here, they mess up my order! then theu write my name down and i never end up getting it! i'm beyond angry with this location! i don't care if i have to drive to alabama until i see another location, i will skip this one! how do you order a salad and not include what zones with it! read more

The least efficient CFA I've ever encountered. I'm never afraid of a long drive-thru line at CFA because they move so quickly. Not this one! From entering the parking lot to leaving with my food was almost exactly 30 minutes. By the time I realized this was not going to be the usual experience, it was too late. The parking lot design had me trapped, so I could wait forever and still be hungry, or wait forever plus a minute and at least have some food for my troubles. You've been warned - don't pull in here if you're in a hurry!!! Insult to injury - got back to my office and despite the fact that I ordered and received a salad, no plasticware included in the bag ‍ read more

Seriously you can't even put the top of the bun on my sandwich??? Between this and soggy fries this place is an epic fail. Of course I went to the drive through and didn't see this until I got to my hotel. read more

Chick-fil-A - ows a burger with cheese and lettuce - Fast Food Near Me - Lithia Springs, Georgia

Nope. Nope. Nope. 1:00pm on a Friday. No parking spaces in the tiny lot. Took me 20 min to just drive into the parking lot and drive back out the back. The congestion was epic. CFA needs to do something DESPERATELY for this location. Traffic flow needs to be redesigned asap. Not cool to hold me hostage for that long in a parking lot when I'm on lunch break. Zaxby's got my business today. I'm curious where the employees park? Were there really that many ppl inside the restaurant or were 1/2 those cars the employees? read more

The slowest chick fi la I've ever been to. I come from a small town and a few bigger ones. This time of day there are usually multiple people outside to ensure a smooth drive thru experience. Today and this location was not that. Maybe it's because of the food shortage.? Idk.. but it was "My Pleasure" to rate you! read more

This is one of the only Chick fil a's I've been to that only has one drive thru lane, but nonetheless the service was pretty quick. My sandwich was incorrect but whatever. Typical chick fil a. read more

Honestly I'm only giving it a one star just cause I got my food. The line literally made me late to school. I honestly had to download the app on my phone just to leave a review and I never ever had to do that. Ridiculus and I don't even know why it is moving so fucking slow bullshit. read more

Chick-fil-A - I waited a whole fucking hour in the line late to school just for fucking biscuit look like this shit - Fast Food Near Me - Lithia Springs, Georgia

I gave them 1 star because the vanilla shake was great! (And that was the lowest I could go) But I ordered a 12 count nugget and large fry. The nuggets were cold and barely breaded. The fries were undone and stuffed in the box when I pulled them out they were all smooshed together. I wish I had took a picture to show you guys. And I figured the food would be bad when the short black girl with dreads and blonde tips looked at my car 3 times and made eye contact with me and proceeded to offer my food to someone else who had jumped the drive thru. I live close but I will be traveling next time I want Chick-fil-A. read more

This location on Thornton Rd gave me my first ever bad customer experience at any Chick-fil-A. I ordered and paid for lunch on the mobile app and went to the store to pickup. When I got to the window I was asked to pay. I explained that I had a mobile order and showed my receipt. The manager, Stephanie said there was a problem on her end and she would not give me my order unless I paid again. In the name of customer etiquette, she should have accepted my receipt, gave me my order, and resolved the problem after the lunch rush. Instead, she called the police to have me removed from the drive thru. Yes...the police. I had to call the corporate office to receive a refund. I will never spend another dime at this location. read more

this place is garbage. had a mobile order and went through the drivethru and all employees went to every single car but mine, even tried getting their attention, waited in line for 20 mins and no one would come to my car. I get to the window and was told to park and wait. customer service is completely dead. read more

Order was messed up. After corrected, fries were hard like they had been sitting out and the chicken nuggets tasted like they were also old. Didn't finish the meal and crossing my fingers that I don't get sick off of the little that I did force down, that way I didn't fully waste my money. read more

I asked what is the smallest nugget order and one of your employees said a 1 count nugget.... Wow. I was exhausted but she needs to stop playing. Her name was Jupiter. read more

Worst Chick- Fil-A drive thru experience I've ever had. They should probably take notes from some other chick -fil-a's on how to deal with a busy drive thru. read more

If you like brown fries cooked in old oil...this is your place. Add: 1. Drive thru attendant does not know the phone number I can call. 2. When asked last time oil was changed, she says "yesterday" 3. Look number up your self and speak with manager. 4. Manager states, "they still take good, right?" 5. Manager states, "oil is old and we are changing it tomorrow!" read more

Chick-fil-A - Fast Food Near Me - Lithia Springs, Georgia

Like any other chick-fil-a but the workers didn't seem like they were happy. Instead of receiving a "my pleasure!" after saying thank you i got a "uh huh". read more

I was here back in July for business and the food is good and the stay was very friendly. When I am back in town, I will stop on by.

This Chick-fil-A is always super busy and it's difficult to navigate the drive thru. Other than that it's business as usual and I hear it's their pleasure! read more

Typing as I'm laying in bed with food poisoning (very bad and agonizing stomach ache like cannot even breathe) after eating here. Ate a chicken and sausage biscuit. Don't recommend you eat here. read more

On Tuesday June 7, 2022 at 2:15ish pm I had placed a mobile order for a single ice cream cone. I had picked drive through but it wasn't moving so I switched it to pick up inside. I stood in line with the other mobile order customers. I waited about 20 min. This was fine cause you could tell they were busy. A customer started talking to another person sitting behind me which happened to be an employee. Her name was Amber. I turned around and asked Amber (I'm sure she was on her break!) if I had a mobile order for an ice cream cone, do I need to tell them I'm here? This marvelous employee said, "I will get that for you."Got up, washed her hands, and got my cone. I wanted to recognize her and praise her. I was so impressed with her performance. Please call her out and let her know how important that act was. Thank you Amber!! read more

Horrriiible! Do not go here on your lunch break especially! It takes forever. Literally sat in line for 40 minutes and had to go before I could even order! Will not be going back read more

Not too sure what's happening to this location. My daughter and I sat for almost 20 minutes in the drive thru line! We would have parked and gone in, but, lol, we were stuck in line due to the tall standing orange cones!!! The food and staff are always great. I think they just need a parking lot expansion or a new layout of some sort perhaps like many of the other local locations. read more

Very very slow drive through....no live people taking orders.....only able to make breakfast at breakfast time no substitution....this is a McDonald's with the Chick-fil-A sign....SAD!! read more

I think everybody loves Chic Fil A however, went today and the food was only warn. My sandwich had clearly sat around quite awhile before I got it. A bigger concern for me was about Covid-19. They closed the dining room as they feel it is unsafe to be inside. When we got our food it was CLEAR to SEE one of the people handling my food had a mask on but his nose was not covered - so don't really care if we get Covid-19 from them. Super disappointing!!! read more

This Chick Fil A made me smile! First, it is Christmastime, so everything is decorated (tree, lights, garland, music) and cozy. The bathrooms were really clean and also decorated nicely. Many of the condiments were organized into decorative baskets. And the server was so friendly! She just seemed so happy to help me! Haha. I know it sounds ridiculous, but when it's early in the morning, it does kind of help you get your day off on the right foot. Obviously, Chick Fil A is top notch as far as fast food goes. But someone went above and beyond with this one! read more