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    Chick-fil-A

    2.5 (34 reviews)
    Open 6:30 am - 10:00 pm
    Updated 1 month ago

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    Leopoldo B.

    The cleanliness in every aspect is not to par to all the other CFA restaurants that I've been to. The bathrooms were dirty with no paper towels to dry my hands after washing them, the tables and chairs were not wiped and cleaned off. It has a horrible smell inside the building as soon as I walked in. Worst and most disgusting CFA I've seen and been to. They need to do better.

    Mike M.

    This Chick-fil-A is Laurel's second location and is a stand-alone brick and mortar building with adequate parking space. The other location is located in the Sawmill Mall (near Penney's and has been there for decades. This location is reflective with all of the current non mall restaurants that Chick-fil-A is building with a nice clean interior and drive thru and is less than a year old. I had lunch there last week ordering the regular chicken sandwich combo meal with fries and a drink. After having been given my drink and getting ketchup packets, my food arrived within a minute of me sitting down. Like any Chick-fil-A my food was good. How can you not like their chicken sandwiches and those waffle fries are the best. The special Heinz ketchup packets will spoil you when you have to go back to the old style that everywhere else serves. Cheerful and professional counter service, very good food, clean bathrooms and those ketchup packets make Chick-fil-A the best in the fast food arena and this store fits right in.

    ows a young girl sitting at a table with a sign in front of her

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    7 years ago

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    3 days ago

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    2 years ago

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    9 months ago

    SLOWEST CFA EVER! Corporate needs to help them get it together. It takes entirely too long.

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    9 months ago

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    2 years ago

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    1 year ago

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    1 year ago

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    8 years ago

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    4 years ago

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    2 years ago

    Good service, but they are supposed to close at 10:00 and yet they always have half the lobby closed by 8:30 every night.

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    4 years ago

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    4 years ago

    Good service, everyone seems fast and attentive. All the workers seem to like their job which adds to the overall vibe of the place.

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    5 years ago

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    5 years ago

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    6 years ago

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    6 years ago

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    5 years ago

    I went here twice. Visiting out of state. As always, GREAT TASTING food. Great fast friendly service too! GOD BLESS YOU ALL!

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    5 years ago

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    4 years ago

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    7 years ago

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    7 years ago

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    8 years ago

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    7 years ago

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    4 years ago

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    7 years ago

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    8 years ago

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    9 years ago

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    8 years ago

    Stopped at 8:30 am and my chicken biscuit was crunchy on the bottom. Not soft and tender like Chic fil A usually serves

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    5 years ago

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    7 years ago

    It's by far the best fast food chicken places there is. I love the chicken minis for breakfast. They're delicious!

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    5 years ago

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    8 years ago

    Great folks and great food! I enjoy it every time I come! My family and I frequent this location and love it!

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    8 years ago

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    Ask the Community - Chick-fil-A

    Review Highlights - Chick-fil-A

    My kids love Chick-fil-A but I was never a fan of it until I had the meal from this place.

    Mentioned in 10 reviews

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    The Loft

    The Loft

    3.7
    (214 reviews)
    1.2 mi
    $$

    Great food! Sweet waitress…read more Live music was perfect. You definitely want to go here for supper

    So close and yet so far…read more.. I guess I am spoiled having owned and operated several successful restaurants ( including a popular steak & prime rib house ), and owning a home in San Francisco where no doubt one can easily find amazing food served in amazing restaurants by classy staff who understand what delivering excellent service means... But, we do love our Laurel.....and I do love The Loft! Food gets 4 stars, atmosphere and "the experience" gets 2 stars... Tried The Loft last night for prime rib... 1. The cute as a button young hostess was chomping on her gum to the point it was annoying! Very sweet young lady, but chomping her gum with her mouth open as she talked, walked, sat you, etc. Issue number one here.... no manager on duty? No adult with a measure of class to advise her to spit out her gum.... and THIS is consistent with the tone of this rant & atmosphere..... her open mouth gum chomping is only a part of the issue at The Loft. 2. Prime rib meal was a great value and the quality of the meat appeared to be excellent. Correctly priced in my view! The portion was excellent. I ordered my cut medium-rare and it was served to me a perfect medium-rare..... but look at the photo I attached! Looks well done, huh? SEE ABOVE- my Prime Rib & Steak House did 5.5M a year in sales, we were experts at roasting high quality prime rib.... STOP DIPPING THE PRIME RIB IN AU JUS AS IT DOES TWO THINGS..... ONE, IT TOUGHENS THE MEAT AND TWO..... IT ELIMINATES THE BEAUTIFUL PINK/JUICY PRESENTATION OF A FRESHLY CUT SLICE OF MEAT. Do not make the same mistake that Hog Heaven makes... by cutting the prime rib in advance then storing it on a steam table.... need to slice prime rib "to order", and NEVER dip it in hot au jus as it toughens the meat and makes rare or medium-rare or medium meat look well done. Mt cut was on the tough side but only because I can tell the cook (sorry, not a chef ) dipped it in au jus to heat it up right before serving... it came out looking well done but it was in fact medium rare as ordered. The hot au jus toughened up the meat though, so you lose a few stars for that bad practice. SEE my other photo of my prime rib from my restaurant, never dipped in au jus, and look how nice and pink and juicy it is compared to what was served last night. At my steakhouse / prime rib restaurant I had a batch of baked potatoes coming out over the oven every 20 minutes during peak hours of operation to guarantee my patrons received a fresh and hot potato. Last night the server explained upon arrival to our table that the cook forgot to put in the potatoes so they may not have any in time for my dinner.... happily, by the time we were served the potatoes came out of the oven so mine was incredibly hot and fresh... and hopefully the owner reads this and adopts the "out of the oven every 20 minutes" practice. Reduces waste too... Salad was fresh and the portion size perfect... no complaints coming out of either end of me regarding the lettuce! :) Ok, now the bad part.... Turn up the air! Same complaint we had last year... the same complaint we heard from two tables near us..... your restaurant is TOO COLD and the icy air blows down on the hot food doing what? You guessed it.... making your food cold! No need to freeze your patrons... cool is ok, icy cold is not fun, not comfortable.... Your flatware, again.... is a joke. Come on... as I asked before... drive down to Hattiesburg and visit Longhorn and take note of their nice silverware and steak knives. SEE the photo? We are not prison inmates, this is not elementary school or a long-term care facility.... please provide your patrons with some decent, not cheap, flatware.... your choice of the cheapest flatware takes down your restaurants classy-level by 2 stars. Train your servers! Laurel is visited by hundreds of thousands of visitors a year to see the Home Town sites... and obviously many visit The Loft. One's impression of Laurel, in part, is formed by ones experience at each restaurant visited...yes we are small town, yes we are deep south... but lets train what class is! Please... Learn the wine menu, where each wine comes from, etc., and learn the stages of service that includes how to properly suggestive sell. Our server was great overall, but she did the usual " did you save any room for desert?" routine. To increase revenue, server quest check averages and tip averages, teach how to suggestive sell! After pre-bussing and then later removing dinner plates.... have them approach the table and say this... "I just tried our bread pudding and it was amazing! We make it fresh daily and the cheese cake too which, by the way, I had last night and it was incredible... can I bring you a slice? You're going to love it..." Is The Loft a nice place? Yes, but "nice" is relative... it's not "fancy nice". Lastly, men... take your hats off!

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    Outside of Restaurant

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    Outside of Restaurant

    Chick-fil-A - hotdogs - Updated August 2026

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