Had a little rumbling in my tummy after asking a couple questions at H&R Block across the way, and it was basically lunchtime so I decided to treat myself. As usual the restaurant was very nice. The music was peaceful and relaxing. I decided in the regular Chick-Fil-A deluxe sandwich. I did forget to ask for extra pickles, that is usually my usual, but this time I did opt for Colby Jack cheese. This was a deviation for me, but I decided American cheese just didn't belong on a chicken sandwich, so i switched it up. The sandwich was very tasty and the fries were hot and crispy. My only negative is that the tomatoes weren't ripe and they were quite bland. I always say, " If the tomatoes aren't ripe, don't offer them." Actually that is the first time I have quoted myself, but I stand by my opinion. Anyway, I had a sweet tea with orange, and that topped off my meal. I was considering getting a shake, but after my waffle cone yesterday, I decided to pass. read more

Chick-fil-A - Yes I was quite dramatic with the mayonnaise - Fast Food Near Me - Knoxville, Tennessee

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I always have the best service and the food is always hot and delicious. My favorite part are the fresh centerpieces! This Chick-fil-a is always busy during lunch, so I usually don't dine inside during lunch hours (but, I did today) - it was a surprisingly nice experience! The cashier greeted me with smiles, called me Ms. Jeanette, and there was a young lady coming around asking for refills and clearing the table! read more

Chick-fil-A - It's Peach Milkshake season!!! - Fast Food Near Me - Knoxville, Tennessee

Had an early morning, wanted a fresh & hot breakfast, decided to patronize Chick-til-A Unfortunately, I DID NOT receive a hot and/or fresh breakfast. After waiting for several minutes for an employee. I finally received my cold & greasy breakfast. Will no longer patronize a chick-fil-A, specifically this particular location. Just another inefficient / low quality fast food restaurant with a religious theme behind the name. Do Better Chick-fil-A read more

Took 15 minutes to get my milkshake. If it takes that long, it should at least be a good one, it was not. Then, I told the same worker to have a good day and HE who shall not be named said nothing back, and he most certainly heard me. Another employee ignored us and sat on her phone. read more

"My human finally shared the good stuff. Juicy, bite-sized, and perfectly chewy for my tiny queen teeth. 10/10 would beg again. Only complaint? Portion size. She ate most of them herself. Rude." - Coco, Verified Good Girl read more

In case you wondered, Chick-fil-A has sausage biscuits in the morning and they are better than the Golden Arches. Chick-fil-A has perfected the drive-thru experience. A by-product of the COVID quarantines, Chick-fil-A dominated the drive thru experience. They are back to being fully open inside for gatherings, or group meetings. Try their Chick-n-minis in the morning for the yeast roll they come in, it is the best. read more

What an awesome group of professionals in this store. The young GM Jasaun is a fantastic leader! An impressive young man I had the pleasure to speak with. The team seem to highly respect him and enjoy his leadership. The drive through has been greatly improved after Covid, what used to be one lane is now two. We were there last night with a large group and the service and speed of food arriving was a sight to be hold. The staff were very caring and speedy. And YUM! I had the new Lemon Kale Salad that was GREAT! read more

I stay away from all fast food! I tell myself that Chick-fil-A is at the intersect of fast food and fine dining. A couple times a year I may stop in for Yelping purposes Only! Their customer service is hands down the best and most consistent I've ever experienced! The food is tasty even though I know there's a lot of icky stuff going on. read more

Chick-fil-A - Chick-fil-A Chicken Sandwich - Fast Food Near Me - Knoxville, Tennessee

My two son's got takeout lunch, on Saturday Mother's Day weekend. The manager with the plaid blue and white shirt took our order. She also double check our order to make sure it was perfect. This is truly the best location of Chick-fil-a , outstanding customer service on the planet. read more

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Had to come back because thy forgot the cookies we ordered didn't check the rest of our until we got home they didn't give a straws One set of silverware I do have a video I'm gonna post on this I didn't even get an apology that I had to drive all the way back I'm truly disappointed in this Chick-fil-A I will not be back to this location I'm not sure if they've change managers or what but the service is terrible or maybe I'm just unlucky enough to catch everybody on a bad night. The crazy thing is I've been there for breakfast lunch and now dinner different times and had the same results this was the first time I didn't catch it. The key thing is my daughter says this location is home with a brown lettuce I didn't get pictures of the side salad but it looks like it's been sitting for about a month just threw that out it actually smelled. read more

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I usually have great service in the morning, but this morning I had to get their attention to get my order because I was in the second lane that they should have had closed.. Then my breakfast was nasty.. Chicken biscuit was dry and my hash browns tasted like they were old.. I'm sorry but I was so disappointed.. I love Chic fila.. read more

I came here to show an old New Yorker what Chick-fil-A was. I ordered him the nuggets, the spicy chicken sandwich and waffle fries. The waffle fries need to be crisper; it's on the soggy side but it didn't bother me that much because I love their sauce options. My favorite is the honey roasted BBQ sauce. I ate a whole serving of fries myself because of this sauce! I also dipped the fries in honey mustard, polynesian, buffalo, and BBQ. So far for his order! I had to place another order of fries since I finished it.. They have a study room...What?!? read more

Chick-fil-A - Fast Food Near Me - Knoxville, Tennessee

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Food was great and service was the best I have ever seen from any chick fil a. Ambiance was same as always but service really stood out to me read more

if i could give this place more than 5 stars i would! the service was amazing and the workers were genuinely so nice. i cant wait to return here! read more

theyre honestly so rude and judgy at this chick fila. after i got my food the old man made a comment about me "loading up" and the drive thru girls are probably the snarkiest people ive had to deal with lol. read more

Normally this location would get 5 stars. I frequent it a lot. But Thursday, everything was off. Went thru drive thru around 12:30p-orders the nee spicy grilled chicken Sandwich and also a tea(used my rewards for tea) Girl who took my order had problems with her iPad and told me my tea would be deducted at window. Got the order-went back to work and opened my order. I got grilled chicken CLUB sandwich(which had zero taste) and they charged me for my tea. I called immediately and got voicemail of PR rep. Have not had a call back yet and it is Saturday. read more

I usually love eating here and it has been my favorite fast food restaurant for years, but today was well different. I ordered my usual(spicy chicken sandwich with fries and a coke) and when I started to open it the bun was different and then the chicken tasted weird, no biggy I thought but afterwards it started. I ran to my bathroom clenching my stomach. I won't get into any details but my bathroom needs to be ripped out and re-done. read more

Every morning I come here during the week and every time I goes through the drive thru my order is wrong especially when it's the young people ask for a large cup ice gives me medium order chop sausage gives me regular sausage I mean like the only time it's usually right is when I go in. Like seriously I know people makes mistakes but this is every morning read more

They have pellet ice! They have a room called the Study that you can reserve for meetings or to "study"! The most important thing...they have PELLET ice! read more

This has to be the slowest, most inefficient Chick-fil-A I've ever been to. It's worth a stop just to see.

This is a really good Chick Fil A, And especially because of the service. The food was great and fresh, and it was a special treat to see my 15 year old brother working and being trained by wonderful people. This was overall one of my best chick fil a experiences. read more

This is a good Chick-Fil-A. Great friendly service, good food, nice dual drive thru. What more can be said? read more

Chick-fil-A - Double drive thru - Fast Food Near Me - Knoxville, Tennessee

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Vols going to destroy Clemson in orange bowl and so if they do get me and my friend lots of chicken nuggets and those good fries.

Excellent service. Everyone is always so happy and eager to serve. Not a frowning face in the bunch, unlike a lot of fast food places. Food was prompt and delicious. Will definitely return. read more

I stop at this CF location for breakfast 3 times a week. My daughter stops for an after school snack at least 3 times per week. Thus we received gift cards from our friends for Christmas because they know we eat there frequently. Last week I used a gift card for breakfast and owed a dollar and change so I asked the worker to take the balance from my account using the app. She apologized and told me she couldn't take the remaining balance from my account via app because she scanned the gift card first. I was like no problem, and paid the balance with my check card. So my family went through drive thru at lunch today and before the attendant took my order I told him I had a 15.00 gift card and would pay remaining balance using my app so he would scan the app first. He took my order and my gift card but couldn't get the balance of 2.37 to come up on my account via app. So he put the entire order in again and tried to swipe the gift card on his machine and it was of course already used. He said don't worry about the 2.37 and pull on around to window. The guy at window told us the 15.00 gift card wasn't showing up so we asked him to check with his coworker who took the gift card. We offered to pay the 2.37. He said I still need to swipe your app so this order is complete. We handed him our phone and he a scanned our CF app. It charged our account the entire order amount. I finally had to go in the store and as I went by the attendant who took our order I asked him for the gift card so I could show the manager the card and my receipt. He said he didn't have the card and had given it to an employee inside. I explained the situation and presented my receipt to the shift leader? I guess that is her position. She couldn't figure out how to credit my account for the 15.00. So a male manager stepped in and told me he could call me after he figured out how to credit the 15.00 back to me. I was like "No, I have paid 30.00 for a 17.00 meal and I want the 15.00 credited back now or issue me a new 15.00 gift card." He said he couldn't do that and he couldn't give me a cash refund either. I was welcome to call corporate to get my refund. Again I said no, it's not my responsibility because you all don't know how to use a gift card with my CF account. Finally one of the crew leaders called IT or CF account help line. She had them credit 15.00 to my account. The manager stormed off to his office. This was a waste of time for me and my family. I will never buy a CF gift card. I will not return to this particular location either. Unprofessional manager and poor resolution skills. read more

Always good. This one was extremely busy today. I ordered "lunch items" at around 10:00 - 10:30 and it resulted in a 7 minute wait that I was told about by the attendant standing in the drive thru. Service remained as friendly as I have always experienced at a Chik-fil-A. The 7 minute wait wasn't 7 minutes and the food was great . Friendly service with politeness and a smile is what I expect from a Chik-fil-A and this location is awesome at that. Great location! In fact, if I were a chicken this is the way I would want to go out! With a Lip Smack and a side of Waffle Fries! read more

Growing up, lunch was absolutely synonymous with Chick-fil-a. It's always been a big part of my family's culinary exploits, which sounds hilarious, but it's so true. What can I say? We're simple people who love good chicken! When I'm homesick, or just craving an amazing chicken sandwich, I go to Chick-fil-a and get that #1 combo meal. And it never disappoints. Seriously, I don't think I've ever had a bad meal at ANY location. This particular location is less than a mile from my house though, and I've frequented it since it opened a couple years ago. Customer service is always A++ with this chain. Quality is never lacking and consistency is always there. This is a great family friendly, very affordable meal option! read more

Went to this chick Fil and received 2 large lemonades with our meal. Problem is that someone used cups with holes in the bottom and/or the straw poked a hole in both where the seam is and lemonade is now everywhere in my car while driving. I'm extremely upset at this point. You need better cups that aren't so cheap that they dissolve while driving for 10 minutes. My car is covered in lemonade now. read more

Food was good and hot- but the wait was so long I think they were catching the chickens and peeling the potato's while I waited. :)

Not good or what you expect from Chick-fil-a . The smallest portions I've ever seen. Ice cream was only 3 bites and the grilled nuggets were only small chards of a whole nugget. Sad. read more

Chik Fil A is obviously already superior fast food but the drive through girl, Chandler, at this location is absolutely delightful as well as the girl that brought my food out. Great experience and service and awesome food. read more

We stopped here for breakfast on game day (Go Vols!) and let me just tell y'all. The manager was so genuine and nice. Even though they were starting to get busy he made time to make sure his employees were stocked and comfortable AND walked around the entire dining room asking people how they were doing and trying to make people smile. It was one of the nicest things I've seen in a while. To further add to our great experience our cashier Abbi was beyond sweet and made us laugh while she got our drinks ready. We also had at least three other people in the dining room ask if how we were. Definitely a wonderful experience and would say it's one of the nicest chick-fil-a's I've ever been too!!! read more

I discovered a couple more really good things. I love a chicken tender, but they are not very healthy. I tried the grilled chicken tenders that have no breading but I did not expect much at all, but they were really, really good! What a treat! I have never seen them cooked like that before! Also the southwestern salad with salsa dressing is absolutely delicious. Just a couple more fine treats to add to an already delicious place! read more

I stop by this particular Chick-Fil-A every time I'm in the mood for it. The service is fantastic and they are very very fast. I sometimes order on my mobile app and they get it PERFECT everytime. read more

I love this chain of restaurant. However this location consistently gets my order wrong in the drive-through, with me ending up overpaying a good percentage of the time. I should have learned by now and check my order before leaving the parking lot, however I'm usually in a rush when I get to go through the drive-through. The staff, while friendly are slower in preparing your order then most other locations. read more

Great chicken. Come chow down at chick fila! Love the study room! The above is just my opinion and not to be construed as libel or endorsement. Visit yourself and get off the phone. read more

Workers at the window need to be more careful & make certain DRINK LIDS ARE ON TIGHT before handing it to the customer. Half of my drink poured all over me & my car seat because the workers were in such a rush they didn't take time to put the lid on properly. I had to go home to change clothes & clean my car seat. read more

I visit this Chick-Fil-A at least once a week and always get great service, which I've come to expect from the chain, but I always think instances of above-and-beyond service are worth making special note of. Saturday night I went through a different CFA on my way home from work at 9:30 to purchase a gallon of sweet tea. When I got home, I found that the tea had soured. On Monday I called this location, NOT where I purchased the tea, to see if it could be swapped for a good gallon. I felt bad asking this location to change out the gallon since they weren't the ones who had sold it to me, but being so much closer to where I lived I hoped the could accommodate me and decided that if they could I'd at least buy a little something while I was there to give them business in thanks for taking care of me. Well, when I ordered a large frozen lemonade, the counter attendant gave it to me free, "for the trouble!" I tried everything to pay her, but she insisted it was on them for the trouble that they themselves hadn't even caused me. Such exemplary service-- I love Chick-Fil-A! This is the kind of attitude that makes me a loyal customer, thanks so much to the staff at Homberg!! read more