Omg!!! A double line and parking lot full.. security guards keeping a good flow and it's our first…read moretime!! 15 plus cars back and the line moves with ease.. menu is simplistic with those famous fingers in boxes of 2.. 3 .. 4.. 6 or tailgate fingers of 50.. 75... 100!! Your finger box includes fries.. grilled bread and Cole slaw and their sauce and choice of 32oz. drink!! Catsup for the fries... simple.. to the point.. perfected and ... it's great! Fingers are big.. coated to perfection and we split the 6 finger box meal!! It was ENOUGH!! SAUCE... great! Hate to say but... chick filet has a challenge in the wings!! Or should I say fingers Great.. service.. meal and prices are reasonable ... our 6 piece meal which filled us was $16.99 .. actually cheaper than two burgers/fries and drinks at a drive through! They are gona rock it we think... give it a try!! It's real chicken!!!

Terrible lines...we had to come try it to see what the hype was about. Waiting in line after 20…read moreminutes and still not moving very much, I decided to run inside and place my order, hubby drove around while I ran inside. I ordered the 6 piece with crinkle fries and slaw and a 32 oz. Drink. $19 for this. A little expensive on my opinion. The tenders were not big, they were a little below average, had a bland taste, very tender, juicy but needed spice. I did like the southwest sauce that came with it. Slaw was ok, nothing to brag about. The crinkle fries were dry and thin cut, hard and crispy. Everything was hot and fresh. Would I eat here again. Uhhhh, maybe. I wasn't overly impressed.

The food was ok for a fast food chain. Not being from the south, I haven't been accustomed to bland…read moreflavor lacking bbq so this place did not surprise me. I had a pulled pork bbq sandwich and a cajun chicken sandwich. Both were ok nothing special. The dining area was very messy with random trash on the floor and tables. The drive-thru line packed the parking lot, could not even park here, had to come back later. Food Quality 2/5 Food Favor 3/5 Staff Friendliness 4/5 Cleanliness 1/5 Memes 0/5

Whoever manages this place needs to be replaced. I don't know how they think a 30 minute wait is…read moreacceptable at anytime. Its actually ridiculous how slow they are. The slowest fast food restaurant of all time.

Worst customer service I've ever had in my life I said thank…read moreyou multiple times and I was ignored multiple times and she was a straight bitch to me for no fucking reason.

This is a horrible location. They park you every-time you go through the drive thru. Why am I…read morehaving to wait 10+ minutes on a McChicken and 6 nuggets. Do better!!!!

I don't see all the hype. Nothing special about the burgers. They do have spicy ketchup though…read more Very long waits after ordering. If busy you can expect 30-60 minutes waits from what people told me. My wait was about 35 minutes in the mildly busy afternoon on a Sunday.

I don't know why the overall rating is so low for this place. I stopped in while passing through on…read morea roadtrip cause I hadn't had Whataburger since living in Louisiana like 14 years ago. And this just hit the spot and tasted like memories! I used the kiosk to order but the staff was pleasant, food was ready in like 5 minutes and it was hot & fresh. The patty melt was perfect, but I just couldn't finish it.

Headed to a Smokies game, we chose to stop into SmashCity for a pregame burger…read more The service and burger came up quickly. I opted for the truffle smash and large fry. My buddy opted for the Spicy Smash. The burgers were mmmmmmmmmm mmmmmmmm great, Juicy and the bun held up. Fries were fresh and would like to see maybe a topping or poutine option for them. Cool spot to get some AC and great burger before a Smokies game or a night in the old City.

We already had 250 miles under our belt for the day. 4 more hours to home. I was sick of fast food…read moreand we were making good time so we decided to venture off the road, but just a little. SmashCity wasn't far off of the interstate, it had good ratings and although we'd been eating burgers and fries quite a bit on this roadtrip, a good burger and fries really sounded good. All of the reviews were right on - this was absolutely NOT fast food - it was fast, really fast, but the speed was just bonus. As we usually do, we split. We chose the Carolina BBQ smash. The burgers were juicy - if you're not careful, I guarantee you'll be wearing it. Two critiques, it definitely needed more sauce - I just added some of the SmashCity sauce from our fries and it worked but I really would have liked to have had more BBQ sauce. Second, the fried onions were quite burned. I pulled off most of them. The hand cut fries were piping hot, just the right amount of greasy and seasoned perfectly. Splitting the burger was a good call - I'd never have eaten the whole thing myself. The burger and fries were just over $20. When you consider a Big Mac meal at that clown place is $14, SmashCity is almost a bargain. Paul, the owner was like the energizer bunny - he was everywhere at once. Personality oozed from his pores. Make sure you tell him Sue said hi! (He won't remember me but just say hi anyway!) Now I wouldn't say SmashCity has the best burgers - that award goes to our friend Jerry. He makes a pretty mean smash burger on the blackstone. If you have an extra half hour, skip the fast food burger joints, get off that highway, and go let Paul fill your belly for the rest of your trip! You'll appreciate it!

What a joke ... Used the app code to get a free medium fry with purchase and they charged us for…read morethe fry. Thankfully my daughter caught it and when we told them, they said it went through so they couldn't change it. What the heck ‍. So we had to wait till they could refund the whole thing. They could do that but not fix the problem SMH. Also I am not their baby, so stop calling customers that over and over again.

I am disabled and have a walker and place my order through the mobile app for table service so that…read moremy food is brought out to me. There have been multiple times staff outright REFUSE to bring me my order and just shout it out and place it on the counter, even when there is no one else in the lobby! Ridiculous service

Great burger place. Double smash burger patties, great sauce and a large portion of French fries…read more Try the Pony Up burger or the Hangover. Great flavor, servers are amazing and lots of outside seating!

The chicken tenders meal being $12.50 is a crime. 20 fries and 3 small tenders is crazy…read more Pretty good chicken tenders but wow overpriced! Still disappointed by their parm fries (not pictured) ://

For my daughter's last meal before surgery, she requested Freddy's. I had not eaten there, but we…read moreordered. My family's food seemed to be good, However, I just can't let this go...I ordered a $10 burger and it was OK...at best! I ordered the recommended Jalapeno burger. Now one would think, a Jalapeno burger would have jalapenos-plural... jalapenos...there were less than 2 [1.5] SMALL Jalapenos! There were 3 tiny slices of onion, no spicy sauce, and I had added tomato....I received 1 super small tomato that didn't cover half the bun. Not sure what all the fuss is about. Sonic is better, as is Culvers, 5 Guys and even Hardee's. Please try harder. My daughter really likes your place.

Ive been trying to find a decent frozen custard that is comparable to Virginina Beach. Still…read morelooking. I got the choocalate with hot fudge. It wasn't super creamy like frozen custard is supposed to be, but it was still very good, dark chocolatey flavor.

We enjoyed a wonderful lunch outside on the patio. The chicken and tomato pie were delicious! Our…read moregrandchildren enjoyed the grilled cheese & fries. The service was fantastic. Can't wait to go back soon!

We came on a very busy Saturday night (weekend of Dogwood Festival, theatre night, and prom…read morenight). Thankful to have a reservation, we were promptly seated while others with no reservation were being told three hour wait times. I loved the vibe of Tupelo, the hanging lush green plants on the side of the bustling kitchen, the cheerful staff and the lively music. Lizette was our server and she was just a darling. It was our first time here, and she was so helpful with her all of her recommendations. One of Lizette's favorites was the "Peach, don't kill my vibe" sangria. Which I just loved. I nice mix of peach and pineapple in a sangria. For our mains, we had the grilled harvest chicken and the chicken tenders. Both mains came with two sides. With my grilled harvest chicken, I got the mashed potatoes and the braised bacon green beans. The green beans were to die for, even my hubby was saying he should've ordered that as his side. The harvest chicken I loved--especially the sautéed spinach, red peppers and tomatoes on top. But if you can't handle spicy, this dish does have some heat to it. And we ended my birthday celebration with the heavenly banana pudding. It was heavenly in every way. Made in house, and so delicious that even my hubby ate it and he never cares for this dessert. If I could've licked that little bowl, I would've. We already cannot wait to come back and try some of the brunch items on their menu. We loved everything about Tupelo and hats off to Lizette for making our night even more special!!

Visiting from out of town. This place hit the spot…read more The chicken was so crunchy, juicy, flavorful and delicious. Honestly.... YES! Better than KFC or Popeyes. The biscuits were meh. Too greasy for me. The Mac and cheese was creamy and the slaw was super complimentary to the meal. Yum!! Thank you to the girls working tonight. Great customer service 10/29/2020 730pm

Food is good but the service is not so great I've got the wrong order so many times now. Definitely…read moreneeds work.