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Chick-fil-A

3.8 (16 reviews)
Closed • 9:30 am - 8:00 pm
Updated 1 month ago

Chick-fil-A Photos

Business Info

CHICK-FIL-A ATMOSPHERE

What's the vibe?
Moderate noise
Good for groups
Good for kids

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Chick-fil-A
Evan G.

This Chick-fil-A location at West Town Mall in Knoxville is a great place to go for everything that you need from Chick-fil-A and more. The staff here is very friendly and efficient at getting everything together. I have been happy with all of the purchases that I have made from here.

12 piece chicken nugget

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4 years ago

Helpful 14
Thanks 0
Love this 7
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2 years ago

Helpful 5
Thanks 0
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1 year ago

Helpful 0
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Oh no 0
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4 years ago

Helpful 1
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3 years ago

Helpful 0
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4 years ago

My sandwich was moist and my fries were cold . The lady at the front was rude. Personally I did not enjoy my experience.

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8 years ago

Helpful 0
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8 years ago

Helpful 0
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9 years ago

Helpful 0
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11 years ago

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7 years ago

Helpful 0
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10 years ago

Helpful 0
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11 years ago

Helpful 1
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9 years ago

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14 years ago

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13 years ago

Helpful 0
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Review Highlights - Chick-fil-A

“This Chick-fil-A location at West Town Mall in Knoxville is a great place to go for everything that you need from Chick-fil-A and more.”

Mentioned in 2 reviews

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K Pocha - Kimchi jigae  sooo good!

K Pocha

4.7(44 reviews)
0.6 mi

I love Korean food. There's a few regular spots that I usually pick in Knoxville. K-Pocha is a…read morerelatively new entrant in this space. So, I was curious if this would be a new top contender. To me, it's not quite as good as the other options. The beef bulgogi bowl was pretty good and the egg on top was nicely done. But, I'd rank the taste/flavor as not as good the Gogi Korean and Won Korean. Also, no banchan (Korean appetizers) like Gogi and less appealing interior atmosphere. There was a smell of rank cooking oil that seemed to permeate the dining area. That bothered me the whole meal and made it hard to enjoy the food. Also, comparing K-Pocha to competitors, it's more expensive. If I am paying more, I expect it to be better. Service was decent and prompt. So, no issues there. Just not my favorite place for Korean food. Overall: It's just ok.

The food was pretty good! I think the chicken was fried perfectly and the white snow onions are…read morevery much something not within my normal ordering but its totally worth a try! The cheese pull on the fried rice was awesome and the cheese fries have that artificial cheese flavor in the best way possible (like a cheese curl or whale crackers). Our server was more than happy to explain any of the food to us and was on top of our drinks. The decorations are pretty cool too and they play a lot of popular kpop music as well. Overall a pretty great first visit for an adventurous eater! :D

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K Pocha - Zoom in for the amazing Korean style atmosphere..

Zoom in for the amazing Korean style atmosphere..

K Pocha - Kimchi fried rice with spam

Kimchi fried rice with spam

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Bulgogi Bibimbap

Chicken Salad Chick

Chicken Salad Chick

3.4(78 reviews)
0.5 mi

We had food from Chicken Salad Chick several times on this trip to Tennessee, which was the perfect…read morething to eat when it's so darn hot outside. I would go for the more fruity flavors, while my spouse went for the more savory ones. Every meal we got was yummy and satisfying. It made us hope for locations to open up at home (Long Island, NY)... and it does look like they may expand into the northeast, so that's good! Friendly service, good food and quick! It's a great local chain we enjoy when away from home... and a little healthier than other fast food joints, but just as tasty.

I love this restaurant. It's one of my favorite chain restaurants and I crave their food…read morefrequently. This location historically has been brilliant; friendly staff, quick service, and consistently delicious food. Unfortunately the last three times I've visited this restaurant, in the past two months I have been incredibly disappointed. The first of three visits was the last time I actually got to eat a meal. The staff were short, flustered, and had poor communication with each other. It felt like a manager who didn't care trained a bunch of teens who didn't know what to do because they didn't get trained. Fast forward to the 2nd to last trip and I order then wait 15 mins only to be told they are out of the food I ordered. No big deal. But when I went to get a refund, no one knew how to do it and the manager was gone. I waited at least another 15 minutes on the manager to come and preform the refund. Lastly I walk into order and they are out of everything again. They have one more chance to serve me and I'll never return which will be so sad.

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Chicken Salad Chick
Chicken Salad Chick
Chicken Salad Chick

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Gus's World Famous Fried Chicken - Lovell Road

Gus's World Famous Fried Chicken - Lovell Road

4.5(148 reviews)
5.9 mi

**5/5** The 3-piece…read morewhite chicken meal at Gus's was outstanding. The chicken came out hot, crispy, juicy, and full of that famous seasoned flavor with just the right amount of heat. The slaw was fresh, cool, and crunchy, which paired perfectly with the chicken, and the fried okra was crisp, flavorful, and not greasy. Everything on the plate was excellent--definitely a five-star meal and one I'll be back for.

I have been going to this restaurant for about a year and a half now, and it has personally become…read moreone of my Top 3 favorite restaurants of all time. This is the place that officially made me a fried chicken fan -- and no fried chicken has ever come close to Gus's World Famous Fried Chicken! Address: 126 Lovell Rd, Farragut, TN 37934 Food: 6/5 My go-to meal is the 3-piece Chicken Tenders with French Fries and Baked Beans, with an added Chicken Breast. Gus's chicken is the best fried chicken I have ever had. It's perfectly cooked with an incredible crunch on the outside, while staying moist and juicy on the inside. The spices are absolutely delicious! I've been here over 15 times, and the consistency has always been amazing every single visit. The baked beans are also the best I've ever had. The French fries are seasoned perfectly with a great crunch while still having a fluffy texture inside. ‍Service: 6/5 The service at Gus's is top tier. Every server treats each table like they're the most important customers in the building. Special shoutout to Daisy -- the last few times I've visited, she has been my server, and she remembers me every time. She even knows my order by heart now! She is genuinely one of the nicest and best servers I've ever had at any restaurant. Atmosphere: 5/5 I absolutely love the vibes at Gus's. I always feel right at home whenever I walk in. The design and menu perfectly match the restaurant's personality, and the place is always clean with plenty of comfortable seating. Value: 5/5 The prices and portions are both an A+ for me. I ordered extra food this time, but you can easily get a fantastic and affordable meal here. Final Thoughts I absolutely love Gus's, and it will forever be one of my go-to spots before going to a movie. This is some of the best fried chicken you will ever have -- if not #1, then easily Top 3 of all time. Bring your family, let Daisy take care of you, and enjoy an incredible meal! FEAST Overall Rating: 6/5 Would I Go Back?: Forever and always -- I'll keep coming back

Photos
Gus's World Famous Fried Chicken - Lovell Road - Inside of Restaurant

Inside of Restaurant

Gus's World Famous Fried Chicken - Lovell Road
Gus's World Famous Fried Chicken - Lovell Road

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Raising Cane's Chicken Fingers

Raising Cane's Chicken Fingers

2.8(21 reviews)
6.1 mi

Omg!!! A double line and parking lot full.. security guards keeping a good flow and it's our first…read moretime!! 15 plus cars back and the line moves with ease.. menu is simplistic with those famous fingers in boxes of 2.. 3 .. 4.. 6 or tailgate fingers of 50.. 75... 100!! Your finger box includes fries.. grilled bread and Cole slaw and their sauce and choice of 32oz. drink!! Catsup for the fries... simple.. to the point.. perfected and ... it's great! Fingers are big.. coated to perfection and we split the 6 finger box meal!! It was ENOUGH!! SAUCE... great! Hate to say but... chick filet has a challenge in the wings!! Or should I say fingers Great.. service.. meal and prices are reasonable ... our 6 piece meal which filled us was $16.99 .. actually cheaper than two burgers/fries and drinks at a drive through! They are gona rock it we think... give it a try!! It's real chicken!!!

Terrible lines...we had to come try it to see what the hype was about. Waiting in line after 20…read moreminutes and still not moving very much, I decided to run inside and place my order, hubby drove around while I ran inside. I ordered the 6 piece with crinkle fries and slaw and a 32 oz. Drink. $19 for this. A little expensive on my opinion. The tenders were not big, they were a little below average, had a bland taste, very tender, juicy but needed spice. I did like the southwest sauce that came with it. Slaw was ok, nothing to brag about. The crinkle fries were dry and thin cut, hard and crispy. Everything was hot and fresh. Would I eat here again. Uhhhh, maybe. I wasn't overly impressed.

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Raising Cane's Chicken Fingers
Raising Cane's Chicken Fingers
Raising Cane's Chicken Fingers

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Chick-fil-A - hotdogs - Updated October 2026

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