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    Chick-fil-A

    3.8 (16 reviews)
    Open 9:30 am - 9:00 pm
    Updated 2 weeks ago

    Chick-fil-A Photos

    Business Info

    CHICK-FIL-A ATMOSPHERE

    What's the vibe?
    Moderate noise
    Good for kids
    Good for groups

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    Chick-fil-A
    Evan G.

    This Chick-fil-A location at West Town Mall in Knoxville is a great place to go for everything that you need from Chick-fil-A and more. The staff here is very friendly and efficient at getting everything together. I have been happy with all of the purchases that I have made from here.

    12 piece chicken nugget

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    4 years ago

    Helpful 14
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    Love this 7
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    2 years ago

    Helpful 5
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    1 year ago

    Helpful 0
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    Photo of Evan G.
    128
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    28754

    4 years ago

    Helpful 1
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    3 years ago

    Helpful 0
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    3 years ago

    My sandwich was moist and my fries were cold . The lady at the front was rude. Personally I did not enjoy my experience.

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    8 years ago

    Helpful 0
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    8 years ago

    Helpful 0
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    9 years ago

    Helpful 0
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    7 years ago

    Helpful 0
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    11 years ago

    Helpful 0
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    10 years ago

    Helpful 0
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    Photo of Chuck C.
    14
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    9 years ago

    Helpful 0
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    11 years ago

    Helpful 1
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    13 years ago

    Helpful 0
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    13 years ago

    Helpful 0
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    Ask the Community - Chick-fil-A

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    K Pocha

    K Pocha

    4.7
    (43 reviews)
    0.6 mi

    I love Korean food. There's a few regular spots that I usually pick in Knoxville. K-Pocha is a…read morerelatively new entrant in this space. So, I was curious if this would be a new top contender. To me, it's not quite as good as the other options. The beef bulgogi bowl was pretty good and the egg on top was nicely done. But, I'd rank the taste/flavor as not as good the Gogi Korean and Won Korean. Also, no banchan (Korean appetizers) like Gogi and less appealing interior atmosphere. There was a smell of rank cooking oil that seemed to permeate the dining area. That bothered me the whole meal and made it hard to enjoy the food. Also, comparing K-Pocha to competitors, it's more expensive. If I am paying more, I expect it to be better. Service was decent and prompt. So, no issues there. Just not my favorite place for Korean food. Overall: It's just ok.

    The food was pretty good! I think the chicken was fried perfectly and the white snow onions are…read morevery much something not within my normal ordering but its totally worth a try! The cheese pull on the fried rice was awesome and the cheese fries have that artificial cheese flavor in the best way possible (like a cheese curl or whale crackers). Our server was more than happy to explain any of the food to us and was on top of our drinks. The decorations are pretty cool too and they play a lot of popular kpop music as well. Overall a pretty great first visit for an adventurous eater! :D

    Photos
    Zoom in for the amazing Korean style atmosphere..
    Zoom in for the amazing Korean style atmosphere..
    Kimchi fried rice with spam
    Kimchi fried rice with spam
    Bulgogi Bibimbap

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    Bulgogi Bibimbap
    Chicken Salad Chick

    Chicken Salad Chick

    3.4
    (78 reviews)
    0.5 mi

    We had food from Chicken Salad Chick several times on this trip to Tennessee, which was the perfect…read morething to eat when it's so darn hot outside. I would go for the more fruity flavors, while my spouse went for the more savory ones. Every meal we got was yummy and satisfying. It made us hope for locations to open up at home (Long Island, NY)... and it does look like they may expand into the northeast, so that's good! Friendly service, good food and quick! It's a great local chain we enjoy when away from home... and a little healthier than other fast food joints, but just as tasty.

    I love this restaurant. It's one of my favorite chain restaurants and I crave their food…read morefrequently. This location historically has been brilliant; friendly staff, quick service, and consistently delicious food. Unfortunately the last three times I've visited this restaurant, in the past two months I have been incredibly disappointed. The first of three visits was the last time I actually got to eat a meal. The staff were short, flustered, and had poor communication with each other. It felt like a manager who didn't care trained a bunch of teens who didn't know what to do because they didn't get trained. Fast forward to the 2nd to last trip and I order then wait 15 mins only to be told they are out of the food I ordered. No big deal. But when I went to get a refund, no one knew how to do it and the manager was gone. I waited at least another 15 minutes on the manager to come and preform the refund. Lastly I walk into order and they are out of everything again. They have one more chance to serve me and I'll never return which will be so sad.

    Photos
    Chicken Salad Chick
    Chicken Salad Chick
    Chicken Salad Chick

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    Chick-fil-A - hotdogs - Updated August 2026

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