Had a rewards so went by to pick it up. The chicken biscuit was good but not my favorite. The biscuit was flaky and didn't hold together as well as I would have liked. The chicken patty was fine. Hot sauce made it even better. Drive through associate was friendly and helpful. read more

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The waffles fries dipped in Chick-fil-A sauce is my current pregnancy craving, so I've been frequenting this location a lot. Nolan is my favorite employee there. He's always so happy and uplifting; it's a joy to see him at the register when I walk in. I also like that this location does fun events! I'll be there for Bingo! read more

Chick-fil-A - A picture of the fun events scheduled for February. These are also kid-friendly! - Fast Food Near Me - Castle Rock, Colorado

Received a RAW spicy chicken patty tonight, totally unacceptable, manger was barely apologetic when I called to inform her. I'm so turned off from eating at chick-fil-a at this point. read more

Chick-fil-A - Raw chicken - Fast Food Near Me - Castle Rock, Colorado

This is the best Chick-fil-A I've been too. The ear was very clean, and the staff was so kind! The food was just as good as usual. I'd definitely go to this Chick-fil-A between the choice of many others. read more

Amazing, Kayden best staff ever. Would highly recommend. The food here is fast and delicious, Staff are really nice too.

Always enjoy a stop over at Chick fil a with the family. On our way to a friends house so we decided to eat inside. Food was good, service quick and friendly. Could use a bit more focus on cleanliness, this the 4 star rating, but not terrible by any stretch. Will stop in again if we're in the area. read more

Chick-fil-A - Front counter and menu - Fast Food Near Me - Castle Rock, Colorado

This chick fil a is so disgusting, first when I got myself my spicy chick sandwich with Mac and cheese, it was dry, cheese bad and they didn't sort my food out correctly! The Ambiance on the outside was calm and nice. But still do not come here. read more

We loved our dinner at chick-fil-a. I got a chicken sandwich as well and ate it so fast I forgot to take a pic. Lol My husband and my son and I will definitely be back. read more

Chick-fil-A - Waffle fries - Fast Food Near Me - Castle Rock, Colorado

I was told I had to try the frozen coffee, and it was so yummy. They use the ice dream. It reminds me of Hagen-daas coffee ice cream. I got to-go and it even had a sleeve on the cup to keep it frozen. read more

There's always a long line. I would definitely Recommend mobile ordering. The parking lot can get pretty busy also. The staff is nice and the food is always good. read more

The food is always delicious & in a timely manner. Very friendly and helpful staff. I prefer this location over many others.

Emily made our night!! me and my sister went in and she was incredibly friendly and super welcoming right from the start and we left with huge smiles. thank you Emily!! read more

Hard to park for curbside because it is full of delivery drivers taking up the spots. Food is standard no concerns there but parking and curbside is terrible. read more

I love love love this chick fil a location. I have lived in the area for 6 years and have visited this location many times, we have even used them for catering a few times. They are always consistent, with great service (the best part of coming here, tbh). Of course, the food is always delicious and on par with how it should be. It's fast and my daughter loves the play place inside, too. Keep doing what you're doing chick fil a! read more

Poor service. Order take out since we are on a road trip and missed some of our orders. Looks the manager the one serving and she didn't even care when told what happened to our order. Just pack the missing order and gave it to us. Poor service. This is not the first time this happened. read more

I ordered the breakfast egg, cheese and bacon sandwich on a biscuit and it was horrible as the biscuit was falling apart all over. I will say that the drive in servers were very nice and accurate. I won't return to this location again. read more

This chick fil a is a joke, and not in a humorous way in the slightest. We ordered breakfast well ahead of time and were greeted with the slowest line in the history of any chick fil a. We said we were here for a mobile order and they moved us through to the pick up window just to tell us they are cancelling our order and they don't start making our food until we arrive (so what's the point of mobile ordering)? We were literally in the line for 10 whole minutes prior to being greeted, and even with the app it knows your precise location so even the bullshit the junior manager spouted off is absolute horse crap. read more

Since corona a few of the restaurants/ fast food joints are open. After picking up the kids from school I promised to treat them to chick fil a. That is after I run some errands. We were all hangry when we pulled up to Chick fil a. It was busy peak dinner/ getting off work tiring. Good thing for the app which I ordered before arriving. This was the first time using the app so I deduced to use the curbside option. We sat in the car and the wait was longer than expected. We watched as the other cars got their orders. They even gave me a free cookie for my Birthday Woohoo! The contactless as they deliver food in a plastic bin A+. The kids were stoked! Hopefully next time it won't take as long wait read more

Chick-fil-A - Fast Food Near Me - Castle Rock, Colorado

I truly don't understand how this place is popular at all!! Such bland food and limited options!

Someone in charge needs to read this and the last review concerning finding hair in breakfast items and correct it before the health department gets a call, as I stopped here to eat first time two days ago and found a hair in my breakfast item as well. Also, if you're a manager of this place, YOU should be the person apologizing to a customer. I would not eat here myself again as this is definitely not up to ANYONE'S standards..... read more

Went to have breakfast for first day of school with my family and my burrito had a hair in it. Ruined my appetite.

Great drive thru experience. It was quick and we got exactly what we ordered. The biscuits were fresh and the chicken was hot. read more

Chick-fil-A - Chick-fil-A- Chicken Biscuit - Fast Food Near Me - Castle Rock, Colorado

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I've been here a few times and the drive thru is almost always busy as heck, but it's worth it for your food. The food is great and the employees are so respectful and kind. Inside the restaurant is pretty much just like any other chic fil a. read more

Excellent experience at Chick-fil-A, as always! Mobile order for dine-in service placed and door greeter took great care of us! We settled on the patio and they prepared the food fresh and delivered to our table. Nuggets and spicy chicken deluxe sandwich both enjoyed with waffle fries and their AMAZING lemonade. Always a pleasure at Chick-fil-A! read more

Who doesn't love Chick-fil-A? Best chicken in town. Love that they have the drive-through figured out because this place is busy!

2 stars only for the kind service. The past few times we've been over the last 2 months the accuracy of our order and the quality of the food has fallen drastically. The chicken sandwiches has a lot of fat and grizzle. Today was our last try. I ordered and paid for the 12 count grilled nugget meal, but only got 8 nuggets. The other part of the order was a sandwich with added cheese (additional charge). It came plain. No cheese or pickles. The fries were over cooked too. For the price I will not be back. read more

It seems like every Chick fil A I pass by always has people lined up to get some of their famous chicken. This one is no different. The chicken at Chick fil A is decent but not anything I'd go out of my way for. The staff quality and service here is always above the fast food average and the restaurant is clean and ran well. I just don't like that sweet subtle after taste on their chicken. I tried ordering their spicy chicken sandwich to see if I'd like that this time but it was just ok for me. I ordered my daughter some nuggets and she didn't finish them. She said she liked McDonlads nuggets much better. Chicken preference is kind of a personal thing, some prefer Popeyes, some KFC, some Canes etc. If you perfer that Chi fil A flavor this place is awesome. I don't but everything else about this place is outstanding compared to most fast food restaurants. read more

Chick-fil-A - Nuggets and Waffle Fries - Fast Food Near Me - Castle Rock, Colorado

I just left Chick-fli-A and they charged me for my 4 sauces and I didn't receive any, I also got one sun joy and one sweet tea and changed my sweet tea to a sun joy as I got to the window and the guy working even doubled confirmed we changed the drink and still gave us the wrong drink. If I wasn't already making my way to work I would have went again to get my order correct because I clearly paid for everything and the prices aren't cheap for two meals. Definitely feel like I didn't get my moneys worth. Coming from someone who used to work at chick-fli-A a while ago. My chick-fli-A wouldn't have ever let this slide, especially with staff at foh giving service like this . read more

This is for the store manager Cody, who dismissed my concerns for how the allergy food was handled. I do know what I'm talking about since my kid could die from three things. Also I spent four years in school kitchens working with many food allergies and to different levels of severity. I also know state law that for where we are at that if you know of an allergy and willing give it you could be found guilty of assault. Even after saying all of this, Cody just told me not to worry because they change their gloves. Well only the cook does, because none of not most of the other staff do not wear gloves. I do know on the companies website they have legal wording. Maybe that needs to also be trained to all staff or stop offering the allergy sticker it gives a false sense of securiTy. This also wasn't my order that I was worried about then mine came out with allergy on the print out but no red allergy sticker. So this mom will no longer trust this store with my child's life and I hope others with food allergies will understand the danger. I know the pain of trusting people with food. read more

Ordered in the drive-through, a grilled chicken deluxe sandwich. Got onto the highway and started making my way on the long drive to Colorado Springs and realized they gave me a fried chicken sandwich, which I cannot eat. So frustrating, since I waited for over 20 minutes to get that chicken sandwich. read more

Always enjoy our time at Castle Rock Chick-Gil-A! We know we will always get a good meal, friendly service and a laugh along the way. Over the years we have gotten to know owners Joe & Kelli Weber. They hired our son & many kids from our church youth group. Quality family! They run their business with a Christian attitude and it's always a pleasure to stop in and grab a bit and chat with the 'Chick' family! read more

Chick-fil-A - Just a girl havin fun with the life God gave her! - Fast Food Near Me - Castle Rock, Colorado

Good food and service. The sauce and fry's are banging and the member Brody was very attentive and made it feel like a 5 start cuisine. dude deserves a million dollars fr. read more

Stopped by on Thursday, July 28 at 11 AM. Ordered a grilled chicken sandwich and large fries. It was not ready, they made me sit in front of the store for literally eight minutes. When it arrived it was soggy and cold. The fries were also cold and soggy.I would have returned but I was already on the road. They probably did this knowing I was in the drive-through so gave me old food. Shameful. I will never return and don't recommend going to this dishonest place! read more

I would like to point out why Chick-fil-A is America's best fast food chain. After an issue I had during my last visit( see original review below if your truly interested) the owner Joe reached out to me personally. I have to tell you that as an industry professional I truly appreciate the value in that. It means they actually care and it's not superficial. He was very professional addressed the issue and took responsibility. He then explained how it happened and what he was going to do to remedy it. Home run for Chick-fil-A in Castle Rock! Thanks for being so professional and thanks for the great food. I really like Chick-fil-A and would really like to write a better review for them. Service was good it always is and it didn't take me long to get my food. The problem here is that the last 2 times I have come here they have gotten my order totally wrong. They have done the same thing both times. I always order a deluxe with no pickles. They keep giving me spicy instead of regular and today they gave me a spicy with pepper jack. Not to mention that my small fry was about 1/2 full. I couldn't eat it and ended up tossing it. These guys do a lot in our community and they are a well run company. I get that things happen, but 2x in a row? When this happened last week it was in the middle of there rush. I let it go, But today it was 2:30 pm and they were not busy at all. Come on guys your better than this! Follow up with me and I will gladly update this review read more

Out of every chick-Fil-A this is the only one I've had a issue with made a online order 20 minutes before showing up to the restaurant and get told to wait even longer watching other customers get served that just got here didn't have a online order. I basically got told "aww thank you for ordering ahead but now you gotta wait longer" and you know how you can pick how many sauces you got? Like you choose the one and the amount! How do you mess that up I get back to the house with 1 ketchup 1 thing of jelly for a order of 3 people when I know I picked more then just 1 of each . This one is slacking and needs some changes honestly felt discriminated. read more

I'm so sad because I love chick fil a, but the food was cold and did not taste good at all. We ordered 2 12 count meals and we wanted 6 chick fil a sauces and 6 Polynesian they gave us all Polynesian. I can't have that sauce because it's way too acidic for me. The workers were nice when we ordered but we brought the food home. read more

So disappointed. Wish coming here didn't involve jeopardizing others. Canes across the way had great chicken as well! And to make your own Chick-fil-A chicken at home, simply marinate your chicken in pickle juice and a little bit of milk! So yummy! read more

i am visiting from columbus ohio and this is by far the slowest chick-fil-a i have ever been to. i mean i literally felt like i was being pranked. went to chick-fil-a for breakfast solely for the reason i've never waited more than a minute in the drive thru and i was on a time crunch. english muffin was BLACK when we got it. read more

Don't let the long line fool you! This is the fastest Chick-fil-A I've been been to. The positive vibes and attitude was super refreshing to be around. My meal was hot and fresh. Thank you!! read more

I like their chicken and their service is friendly. Never had any problems with either.