They don't have enough experience, they forget things on your order. We got several bad experiences there at that location. Hopefully they will be better soon. read more

ordered delivery and it was horrible. i called the store and the manager was extremely helpful and redelivered my order. I am grateful for his kindness. The food itself is actually horrible now. the sandwich is like a slider it's so small now. fries were soggy. I will not ever go back here again. what once was good quality has now joined the ranks of garbage food. maybe the salads are better but the sandwiches are gross read more

This location was closest to a recent work sponsored breakfast for a local office. Chloe did an outstanding job making a last minute accommodation that was an oversight on my part in the app. It was to be a delivery and it was set for pick up. Chloe ensured the addition to the order was made and delivery made on time. This location is always efficient with drive thru orders for fresh food and friendly staff when I visit. Great job! read more

Stopped for dinner on our way to Fort Yargo on a Friday night. The parking lot is a good size, lots of availability. Decor is in line with the newer or newly renovated CFAs. This location was busy like others, open tables were clean and service was as expected for ChickFilA. Food was delivered quickly and all was delicious. Condiments and silverware were delivered with our food as well. Surprisingly, this location had an open indoor playground! My kids were very excited. All the CFA locations near us have not reopened playgrounds since Covid, or have remodeled and removed. read more

Chick-fil-A - Dining Area - Fast Food Near Me - Braselton, Georgia

If anyone from Chick-fil-A is reading this, can you please consider extending your guest Wi-Fi out to the parking lot where curbside service is? Verizon customers barely get any signal here, so sometimes it's difficult to even communicate in the app that we've arrived in a certain spot. The only SSID that's broadcasted to the parking lot is the private Wi-Fi. read more

Chick-fil-A - Spot #2 - can't see guest wifi - Fast Food Near Me - Braselton, Georgia

Had went through drive thru and girl named Elisabeth charged me for extra lemonade when i wanted it with my meal but instead gave me dr pepper and then asked for a plain spicy chicken sandwich and didn't get that and then didnt give me the sauces i asked for but instead chicfila sauce read more

This is an embarrassing salad for Chic-fil-a. Over 1/5 of the lettuce was chopped core, inedible! I am so frustrated! I also asked for ranch dressing and I got avocado ranch. Fries for the kids cold and soggy. Mac and cheese, cold and gummy. WORST MEAL EVER!!!!! Avoid this location. It's run by the devil! read more

Chick-fil-A - 50% of my salad was diced core. - Fast Food Near Me - Braselton, Georgia

See all

This is our favorite Chick Fil A restaurant by far !!! The service is amazing , very friendly staff that go out of their way to make sure you have everything you need , our orders so far have been . The operator is amazing and sets an incredible example for his team as he can be seen , picking up trash outside , cleaning dining area , bringing out food to customers and has a friendly nature as well . Great job to all in making our visits incredible every time !! read more

We placed a catering order here on our big day. Not only was the food delivered on time, it was still hot and delicious. The order was executed perfectly. We have no complaints and will gladly do business here in the future. read more

Not much to say, it's chick-fil-a. You can't go wrong. The service here is always great and food is just as you order. Be sure to order via the mobile app for faster service and rewards. read more

I believe this may very well be the worst Chick-fil-A out of all the Chick-fil-As. Ever. I think they are too busy with DoorDash and the drive-through to be effective with anything else. All that being said, they aren't effective with the drive-through either. The only way you can get your food in a timely fashion is to order it ahead of time and pick it up like the delivery people. Otherwise, you are going to wait even if there was no one in line. They also get the order incorrect a lot of the time and they will not fill the fries or the Mac n cheese all the way. It's always half full. Just super frustrating and it's not a one off experience. This is consistently an issue. read more

I don't eat at fast food places due to the fact most of them import their beef from China. I also don't trust beef that's grey instead of brown because that means the ratio of real beef to the "odds and ends" of a number of cows just grosses me out. However, even though I don't eat much chicken, I tried Chick-fil-A and was pleasantly surprised by the service and the food - except for their waffle fries which were limp and unappetizing. The service is exceptional and I don't care what time you go, whether it's packed or not. The employees are friendly, fast, and competent. I've gone about ten times and not one order has been wrong - amazing. The Cobb salad is tasty and the chicken sandwich is crispy and tasty as well. So when I feel the urge for fast food, this is the best of the rest. read more

Amazing quick customer service! They were able to accommodate for dietary restrictions etc. This location is neatly maintained and also has a very large delivery portfolio as part of their operation and are still able to offer an amazing in store, drive through and delivery experience. read more

This is the newest Chick-fil-A location near me and has always been very crowded with impeccable service just like the other one on the other side of me. I got to experience today picking up my mom at assisted-living and taking her to the hospital for some treatment and then pulling through her favorite place Chick-fil-A to get a sandwich and sit in the car and eat it. There must've been 60 cars in line on the double line and 50 employees! I've never seen so many people move through a drive-through so quick so efficient all practicing safe distance and protocols mask gloves which I also practice to protect them it was really super impressed. I'm trusting Chick-fil-A is surviving this pandemic as it seems to be the go to place for everyone wanting to grab something to go with the support they give to the local hospital and offices in this medical Park as I see deliveries of Chick-fil-A almost daily as I'm caring for my mom we're people use Chick-fil-A to treat the nurses or workers at Kroger or food establishments that are local. I have to say Chick-fil-A is one of the most well run businesses that we've had in the area that is consistent and always has enough employees that are trained know how to get the orders filled quickly and take care of the customers. I have ordered platters for some of the workers at my moms assisted living and I'm able to tip on those which is great because in this time I think of food establishments experiencing setbacks especially local mom and pop restaurants, people need to tip for curbside service because they put the food together, they get the orders right and the only thing they don't do if you do go inside is maybe refill your tea or some thing but always take care of your delivery drivers and the workers trying to keep the economy running. Great location great management highly recommend! read more

Love that they have a vegetarian wrap so I can still enjoy when I take my chicken loving family there. Can't beat the sauces and lemonade too. Employees have all been friendly and accommodating. read more

This location needs to retrain their line cooks, I sent my son to this location two days in a row and both days they failed to fulfill my order correctly. After speaking with the manager Kelsey she agreed to add the item as a coupon to my app, I then received a call stating they couldn't locate my account. I told them to forget it and I would not bring my business back to this location. Do better read more

Chick-fil-A - What I ordered - Fast Food Near Me - Braselton, Georgia

See all

This is the worst chick fil a I have ever been too! This will be the 5th and last time I will be disappointed by my meal. How can a chick fil a mess up 5 times? I only eat my chicken minis with extra honey butter and they "can't" provide that because they're operator doesn't allow them too. So the first two times they never said they couldn't, they just handed me my meal without informing me. This last time they informed me, I let them know they are the only chick fil a who has never done that for me. On top of the breakfast issue, they have forgotten my fries in my meal twice. The second time I drove back to get them and they let me know I couldn't receive fries for free because they have no way of knowing if they actually gave them to me or not. Do not come to this location!!! You are better off going to the one off of Spout Springs they are 110X better!! read more

This chikfila was good like 2 years ago but I've now had about 4 meals in a row that have been terrible. Fries are soggy and cold and don't even taste good, my chicken sandwich is cold and tasteless with soggy produce. Everrrryy time now! I don't understand how a chikfila could be slipping this bad. It's CHIKFILA! Come onnnnn read more

I ordered a delivery order. I understand that they charge a surcharge on delivery pricing (to go or in restaurant prices are cheaper). I also know they charge a delivery fee. All of which I am good with. What I have an issue with is I placed an 11.00 order for them to literally take across the street and they charged an additional 1.50 after I checked out. I emailed them and got a blow off corporate response from some corporate PR guy who is extremely bad at his job. He didn't not even read my complaint. It was just a boiler plate response about how they charge delivery fees to cover costs. No shoot Sherlock! Cedric Needs to be terminated for being incompetent. read more

I went to this location after a very long day of travel. I approached the gentleman in the drive thru who was very pleasant and welcoming as all the other chick-fil-a locations. After ordering my meal he told me the food was free. I have received awesome service at many chick- fil-a locations but none with such a surprise like this. Thank you such much for making a positive impact on my day. The nuggets were fresh as well. read more

Terrible. We don't usually come to this location bc we live further out & the oakwood location is closer/ easier for us. My kids' school had a fundraiser so we accommodated to support them. I do not recommend drive thru. We did not receive everything we paid for. I immediately called when my husband got home with our order and saw they missed my kids' treats- which was a huge deal for them bc they chose treats over happy meals & didn't get them. Restaurant manager would NOT offer a refund for our money and said she would highlight my account for the missing treats plus extra treats. Never did. Nothing in my account or my husbands. We have tried asking for a digital refund - nothing. We have now both emailed corporate and only told "they are looking into it". I have never been treated so shady by a business before, ever. Y'all need to work on your ethics, seriously. I'm still waiting for acknowledgement of your poor handling of the situation. It's not about how much we spent but the fact that we didn't get what we paid for, wasn't given to us, refuse to give us that money back or send treats to compensate. Go somewhere else! read more

The grand opening was Thursday, January 11, 2018. I can see this location doing well. The interior is very roomy and nicely decorated with modern touches. It confuses your mind a little because you're in a fast food restaurant, but it (almost) doesn't feel like it! Haha. There's plenty of parking and there's a double drive-thru for added efficiency. This location still has a lot of "trainers" from other stores here helping the local staff but everything went very smoothly, even for the first week being open! For our first visit, we ordered two grilled chicken sandwiches with a side of fruit (medium), and ice water for about $12. Did you guys know they have a ton of sauce choices these days? We picked up some Sweet and Spicy Sriracha sauce, Chick-fil-A sauce, and Honey Roasted BBQ sauce came out with our sandwiches. The best sauce for the sandwiches, in my opinion, was the Honey Roasted BBQ! On our way out, we picked up a Cow Calendar for another $8 for discounts/coupons for the rest of the year! read more

See all

Drive thru is horribly slow - usually takes 20-30 minutes to get through. Food is also usually not quite up to par compared to other CFA locations. read more

very disorganized and the team member didn't even know how to put a lemonade in my order. They also got my order wrong and the wait was around 12 minutes. read more

The fries are never more than barely warm. The chicken strips were almost cold. Not the first time I have had a bad experience. Poor management! read more

Super nice white, sleek and open interior, with a really massive parking lot. The playground is clean, the customer service friendly and prompt, and the food is the quality that one expects from Chick-fil-A. I wasn't thrilled at the prospect of fast food restaurants opening up in this area, but if there's going to be one, I guess I give my approval to Chick-fil-A. read more

Chick-fil-A - Chick-fil-A I love your fries, Your interior's a nice and bright big size. - Fast Food Near Me - Braselton, Georgia

People here are super nice! Sam got my order and she made my day!! Thank you guys so much!

I ordered half sweet tea, half lemonade. I got half sweet tea, half unsweetened tea, who wants that? I wanted one sandwich, I got two. I might be complaining about nothing, but it just seems like they could have been a little more sharp on Customerservice in my opinion. read more

Bug in my sweet tea. Black stuff in my ice water. Wait times have gotten longer. Things have slipped recently it seems.

Just an awesome, clean and friendly restaurant! Have never had an issue with the quality of the food.

Ate for the first time at this new location. The building and dining area is huge and has a modern, farmhouse chic feel. Parking lot has many more parking spaces than a traditional Chick-fil-A which is nice because we all know how busy and popular Chick-fil-A is! The service is quick and everyone we interacted with was genuinely attentive and friendly which says so much about the Chick-fil-A brand. Of course the food was delicious and fresh - no surprise. I did try the strawberry topping on my ice cream for the first time (spoiler alert, I guess Chick-fil-A doesn't have the blueberry topping anymore...) and it was fantastic, yum! I am glad we have this new location! read more

This location use to be the best in the area. The food quality hasn't changed but the service has gotten incredibly slow over the last few months. I will continue to go to this location but prepared for a long wait if using the drive thru. read more

Its Chic-fil-A what is there not to like. This location has been open for a few weeks. Being new they have done a great job getting it up an rolling. Its a refreshing add to a rapidly growing area. They are always busy whether you go inside or decide to take a stroll through the drive thru. The service is fairly quick and the staff is friendly. I've stoped in for breakfast and lunch, and the food is always fresh and hot. I'm glad To have another food option close by. So if you work in the area or just passing through there is a nice, clean new Chic-fil-A to enjoy. Its close to I-85 and just a couple of blocks away from the Hospital. Drop in have some tasty chicken, some refreshing lemonade, or some delicious ice cream. read more

Chick-fil-A - Fast Food Near Me - Braselton, Georgia

They have mouth wash, lotion, and mints in the bathroom! So clean and great service as always!

As usual, great food and service. This location was needed for this area. The franchise operator is hands on, delivering food , wiping tables , checking customer satisfaction . It is no wonder he is such a successful operator. This is one of the best run of all the chick-fil-A restaurants in the metro area. They are top of the top. Creme de la creme . read more

Zero stars. I sat in the right side of the drive-thru, while the left side kept going and going. I sat at the speaker for at least 5 minutes- 10 minutes, "Hello?" multiple times. Still no answers so I pulled up just to sit in the line for 20 minutes more while any other restaurant I wanted was then closed. This chick-fil-a absolutely sucks! :)) The little teenagers need better customer service manners. read more

The foos is fresh every time. The teammates are always smiling, and they are so friendly.

Awesome experience to be able to sit down with my family inside the store again. Food was excellent. Thank you Chick-fil-A Braselton for bringing back some normalcy read more

Spicy Southwest salad was rotten!!! Highly disappointed. Would not expect this from Chick-fil-A.... read more

See all

All good. Chicken cooked crispy!! Loved it!! Went with fruit salad instead of waffle fries. Great choice!! Fruit was excellent, very fresh. Blueberries were on point, strawberries fresh, and loved the peeled tangerines...just perfect. Long lines..typical of chikfila drive thrus.. read more