If i could give more than 5 stars, i would. I very often say the following words: "i love chick-fil-a!" But when i say i love chick-fil-a people think i mean that i like it, but they are so very wrong. I love it beyond comparison to anything in this world. Love is an understatement, it is just the closest word i can find to describe how i feel about this establishment. Its more than love, its obsession. I would genuinely marry chick fil a fries. The employees are BEYOND nice and treat you as if you are royalty. But most importantly, the food. The food is exquisite. Heavenly, even. I thank God for giving a sandwich good enough to brighten my day every time i see it. I feel like an ill victorian child while chick fil a is my nurse, bringing me back to life. Insert poem: Oh Chick-fil-A There will never be a day That i dont crave your fries Youre like light to my eyes. If i were a poet, this would sound better But i am the table and you are the setter My heart is is a castle where only you live I am the baby, and you are my crib. Love, Postal Express read more

Chick-fil-A - Fast Food Near Me - Asheville, North Carolina

I had a couple issues with delivery (technical and reward based, not interaction or service based), but Logan, the person in charge of delivery calls, was exceptionally kind and helpful. They answered my questions, went beyond service recovery requirements, and was just a genuinely compassionate human. read more

Overall, good for a Chick-fil-A. The wrap was good and so was the frosted lemonade. It was a little separated though. The service was fast even though the drive thru was long. They also didn't have dine in or pickup. The atmosphere was in a car ride. read more

See all

The food is always amazing consistent hot and fresh. Customer service is always quick and friendly. Always look forward to going to Chick-fil-A in West Asheville a lot of times I get their delivery because it's so convenient. read more

First of all the food was amazing. Fries were crispy and the sandwich was tasty.But the best part was MISTY she was so funny and so welcoming. I really felt like I was at home.she was so helpful. Thank you MISTY!!!!:) read more

So, I will have to give this Chic Fil A, a 5 STAR! I ordered a nugget tray for a co-workers last day and it was very fresh, tasty, and hot! With the nugget tray, you will receive an 8 oz bottle of sauce, which I chose Honey Mustard. The service was great and efficient. The ambiance was as expected; nice and chill. So, if you're in need of an east snack, Chic Fil A is the place! read more

Chick-fil-A - Chic Fil A drive thru - Fast Food Near Me - Asheville, North Carolina

My breakfast sandwich did not have egg on it. I called to raise issue and Jose the store manager told me that I can only get compensated in the morning hours. Corporate number is unresponsive until 9am. The manger can't comp anything from the lunch menu to fix their breakfast negligence? I'm not happy and the manager wasn't interested in fixing the issue. Come on guys, fix the problem or it will Cause more problems! Check your ingredients at Chick-fil-A I guess, not something you should have to do for these prices.. a manager should be able to manage these little issues. It was not his pleasure, to understand serve me. read more

This team is legitimately the dream team. Today we brought a group of 18 middle schoolers in and we called ahead but either way they were all ready to support us. The team was incredibly positive and happy, and they hustled. They got everybody the right meal quickly and they did such as a good job with packaging and organizing. They didn't complain even though we were loud and they were kind to everybody. The food was all made correctly and tasted fresh and delicious. Aside from this, I do appreciate the location and the parking lot. Inside was very clean and getting cleaned regularly. Top-notch. read more

See all

Cold fries and cold chicken sandwich... service was slow and rude!!! The dining room was disgusting. We went to the front counter to informed them that there was not a single clean seat in the entire restaurant. There was either food all over the table or under the table... when we left, they had only managed to clean half of the dining room. All the tables closest to us they left dirty, which I felt was intentional!!! They were not busy and only had us and two other people dinning in.. as the girls started to clean the dining room. One asked "what tables were dirty", and responded at her and said "all of them" she gave me the most nastiest disgusting look I've ever received in my life!! I have never had this type of experience at a Chick-fil-A Ever I will never return to this one!!! The manager, never once came out to the dining room to check after them, and never even bothered to apologize to us.. poor employees run good businesses into the ground and this place is a prime example. They don't care and it shows!!! They stated that the delivery drivers are the ones that typically clean the dining room. Every single delivery car was there when we pulled into the parking lot... these pictures don't reflect a quarter of how bad it was.. it was hard to even eat because there was ketchup. Fingerprints all over the windows and it just smelled really bad. read more

See all

Thought I updated this review awhile back but they addressed the issue with refunding the extra meal charge. I generally find this chick fil'a one of the better locations. It runs like a well oiled machine and staff are always friendly. read more

Standard CFA restaurant with the same high fast food quality as almost all other CFAs. The interior was clean and staff friendly. Food service took a bit longer than usual for a CFA, even though there was almost no one inside. The drive thru was packed as always. The breakfast chicken biscuit sandwiches, hash browns and milkshake were delicious as always for CFA. read more

Chick-fil-A - Chicken biscuit and hash browns - Fast Food Near Me - Asheville, North Carolina

Good tasting frosted lemonade. It went well with my medium order of waffle fries. Always hot. read more

Chick-fil-A - Frosted lemonade and waffle fries - Fast Food Near Me - Asheville, North Carolina

Food was fresh, service was fast, and the lemonade was perfect. Always a good experience. My fries were a little too salty this time. First time I've had that problem here. read more

So unfortunately I live closer to this Chick Fil A than the Merrimon location. This location consistently delivers poor experience. My milkshake came with no straw and was sticky all over the side, my toppings were missing. My chicken was dry and burnt. That has never happened to me at a Chick Fil A before. The order also took longer than usual to come out. This location keeps all their sauces and condiments in the back. Really frustrating especially when things are often forgotten in orders. I recommend taking the extra ten minutes to drive to Merrimon. This is the last time I will come to this location. Shame I live so close to it. read more

See all

I had a mobile order dine in after a 12 hr shift and I waited and waited and then went to the counter and waited over 10 mins before I got pissed enough to ask for a manager because I waited there and everyone ignored me and never said a thing to me. When I asked the young lady I wanted to speak to a manager. Jose came over and I explained what happen then he looks at my order on my phone twice and the only brought me just 1/3 of my order I had to read him my WHOLE order just to get it right. Once he finally brought me my order he said have a nice day but didn't offer a refund or gift card or anything for their mistake and the fact I put the order in at 814am and it's now 835am to get a simple order. read more

Chick-fil-A - Fast Food Near Me - Asheville, North Carolina

Food and menu are consistently very good, the service for a fast food is excellent, and the atmosphere is pleasant as always... we go there all the time, and we are never disappointed, thank you and keep it up. read more

This was our first visit to an actual Chick-fil-A. We've had it at Vegas, but not the full-blown restaurant. The grilled chicken club sandwich was delicious. The chicken tortilla soup was delicious as well. The chocolate shake very yummy. They did not have the mac & cheese ready, so they offered a credit instead, which was wonderful. We had too much food to eat anyhow. Highly recommend using the app to order ahead, very efficient. I wish they would get one in our hometown. read more

I love chick-Fil-A and the serve had everyone there is very friendly and nice, I just was wondering why we can not get a Chick-Fil-A in Weaverville, North Carolina this is a very busy area and we have to go to Asheville if we want a good sandwich.. You have surrounded county's that would love to have you there in the Weaverville, NC area . Can you please consider bring a Chick-fil-A to our side on town. Thank you Have a Blessed day Annemarie Davis read more

Worse drive thru Chick Fil A ever!! Line Was backed up around the road and they are capable of having two lanes going at the same time and don't open it up- customers are driving off!! Even with one line the person taking the orders can't keep the line flowing!! Hopefully the General Manager will address this issue!! Unbelievable read more

Excellent food and service, and thankfully they are nearby for breakfast and lunch. The people and management are very courteous and always make things right, and then some, when an order is wrong. Their food is always delicious. I have had to expose a bunch of bad eateries ...not this one. This one I praise. It's a little more expensive than McDonald's but worth it. C-F-A and Cookout -- good influences on each other! read more

I received my food, and it was wet. It wasn't raining; it was just wet for no reason! It was disgusting! So I thought, 'This isn't right,' and contacted customer service. They responded, 'Thank you for your feedback; we will strive to do better!' I guess it's acceptable to them to serve wet food! read more

Food great as with all Chik-Fil-A's but this one is excruciatingly slow. One line inevitably moves 3x faster so pick the right one! Have waited 15-20 minutes multiple times at this location. read more

Chick Fil-A is an amazing brand and has some of the best "fast food"/ gourmet food. This Asheville Chick-Fil-A needs to focus on its Customer Service and personnel management, in regard to continuing and preserving the Chick-Fil-A name. It's not every worker or one singular issue, this specific location I truly believe and so does many of my co-workers, friends and family lacks behind the standard that has been set by many other Chick-Fil-A establishments. I hope this does not come across or misinterpreted as nagging just trying to address what I believe to be an Amazing franchise that can continue to deliver great service and great food. read more

Asked for no pickles and they even marked it as no pickles...... thanks for the awful pickles read more

Chick-fil-A - Fast Food Near Me - Asheville, North Carolina

See all

Went through drive thru and ordered a wrap. The young man at the drive through stated I could not just order a wrap and charged me $9.00 for a meal. I questioned this and he said his manager told him that was the only way to order a wrap and he immediately walked away. He obviously, was confused. I also ordered dressing, which I did not get. I pulled over and went inside to ask if that was correct and was told it is not correct. You can order "just a wrap" not a meal. Teach your people taking orders their job. Don't just charge extra just because you don't know what to do. Ask someone. :( read more

Most Chic Fil A are great to eat at. Knowledgeable too. But this location was quite a joke. I asked the cashier for some gluten free option. As I wanted to try something different that normal. She didn't know. So I asked to speak with manager, he told me to look at the nutrition guide and then walked off. Hello where's the guide? He never came back. Completely ignorant and did not want to help. I probably won't be back to this location. Pretty pathetic and uneducated. Also getting into their parking lot is ridiculous read more

Great service! Got my order through Drive Thru and it was fast of how they get orders done! It is always awesome to see how committed they are towards their service. Food is always good! No matter what read more

This location needs to get it together.My order is wrong every time and every time I have to either go back and wait 20m to get my stuff or go inside. Neither is convenient with 4 kids and shouldn't happen regularly after spending $60. The staff that I've dealt with at drive through order aren't very friendly and the ones who I have to tell my order was wrong to, again, at the pick up window are extremely condescending. Not outwardly rude but certainly not apologetic. Overall, immature and unprofessional and I'm a little tired of shoveling down my food during my second run through the drive through, so that it doesn't get cold. read more

This place is great vary friendly people and food quality is great and it tasted amazing

This is the most poorly run chic fil a I've ever experienced. Placed an online order on a weeknight while we were passing at 8 for in store pickup. Arrived around 8:30 to doors locked with a sign that said dining room and pick up closed at 9. Only option was to get in the looooooong double line. After about 20 mins and checking in at the drive up order board (no people outside) we got our cold food. read more

Slow at breakfast. Not what you expect at a Chic-Fil-A. Literally took 15 minutes to get through drive thru. There were only 7 cars and 1 line. Avoid if you're in a hurry in the AM. read more

Such nice employees, Allison was very sweet! We came in with 40 people and they got through us extremely fast!

I don't know why I see so many negative reviews. I've been coming here regularly for a few months now and the service has always been quick and professional. I've never had an issue read more

We absolutely LOVE this chain. They actually understand the concept of "fast food" and "customer service". Their chicken fingers are wonderful, and no matter how long the lines are, we now never pass by, because we have experienced how efficient they are and how organized. They put everyone else to shame. read more

Very poor customer service, we waited inside for 10 minutes just for them to tell us that they weren't taking orders inside. We then had to order on the app and go outside to wait in the curbside pickup line. read more

I am so disappointed that Chick-fil-a has literally taken three items off their menu that leaves me lacking for anything on the menu that I like anymore. First they took the Carrot Raisin Slaw, then the Chicken Salad Sandwich and finally the Cole Slaw! I can get fries anywhere, but I have never found a better Chicken Salad Sandwich and no one else serves Carrot Raisin Slaw! Now the only thing I like there is the Chicken Mini's! I do not like the sandwiches, the wraps or the salads. To me they totally blew it!!! read more

Well they didn't screw up my order but forgot my sauce and my food was cold. And I was the only person in line. I'm mad

Went to order breakfast at 10:30, told me couldn't do it so late? I thought you done breakfast until 10:30? Very rude about it also. Disappointed since they are typically so nice about it. read more

This is a great place to eat, I would give them five stars but I ordered a sprite and they gave me a water even when I told them twice. But it's a good place to eat it's fast sometimes the lines take a bit long to get rid of but it's a good place to eat. read more

how the hell yall forgot the cheese and the damn lettuce on my chicken sandwich but not the pickles bruh are you kidding me bro? yall are asking to square up read more