Switching from CVS to Mike's has been the best decision. Everyone there goes above and beyond to…read morehelp on top of being super friendly. They know me by name and treat me like family.

Does not let you call to refill they automatically refill for you. I wish they'd let me call when…read moreready for a refill

My how times have changed. Let's start on the outside, shall we? You can't find parking and…read moremay have to park way out in the parking lot. You do see people parking in the road but I'm not going to get a ticket for blocking the roadway. They don't take all insurance. Maybe they changed but they don't take that GoodRX. The worst thing about this is MISS cleo. She's hateful, disrespectful, just rude as can be and it kills her soul to speak to you to say hello. She dyes her hair black and looks like an elderly Morticia from the Addams family. Then you have the little dude who used to work the counter. Such long hair. Maybe they should pay him enough so he can buy product so it won't look like he's being electrocuted with the frizzies? Last time I saw him, he had a coat on with the pharmacies name that was like four times too big. I guess he's not worth or going to hang around long enough to get a coat that fits him. Things started going down hill when that Amanda left. She was nice but vain. Then you have the little girls who think they're a 10 but really like a 3 who think every guy who comes in is going to hit on them. Rarely, do you ever get anyone in there that can just say hello, glad to see you or whatever. It's old MISS cleo with her grating voice hollering "NAME!" They still have that plastic sheet up from the pandemic. Maybe it's to keep MISS cleo from grabbing the customers? Granted, I do find it interesting to hear her regale her times during the war, the War Between The States, that is. There really isn't much of a wait time when you go there. I figure a lot of customers got tired of the attitude and went somewhere else. Even the doctor I go to in that same building, know of them and how difficult they can be. You have to watch MISS Cleo. If you have a drug that has refills on it, she'll refill it for you if you don't ask. This was a controlled substance. I had to tell my doctor about this. I told her I had a part bottle and two unopened bottles of this stuff. It made it look like I had been using very little of this med for years and then suddenly maxing out on it. She said to look at meds at the counter and to refuse them if they pulled that again. Miss cleo's hairis jet black. It's really quite a site to see. No one but her hairdresser and everyone in town knows for sure. Do yourself a favor, if you're looking for a pharmacy, you haven't found one in this joint. I did contact the licensing board over this old gal. The board either issues or revokes. They don't mediate. I came very close to filing a complaint against them.

I've been a happy customer for going on 6 years. I will never go to another pharmacy as long as I…read morelive, if I can help it. They are family owned and operated and it shows. I'm not always the best customer to deal with. Never rude just late way too much. I won't go into my personal life but it has been in a vice for many years and contributes to my tardiness to say the least. They always greet me with a smile and go far beyond the call of duty to make sure they are doing everything in their power to be a great place to do business. If you're debating which pharmacy to use, debate no more. I manage one of my family's store and I've been doing customer service for almost 20 years. No one and I mean no one, adds up to these folks. Do yourself a favor and chose them first. There is a lot that you don't have to worry about about once you do. Thanks again guys for putting up with me and making me feel like I matter.

This is our neighborhood pharmacy and the only pharmacy in Macon and Warner Robins that is open 24…read morehours. We are lucky to have this CVS location. People from this area visit CVS, Gray Highway in Macon after hours. It is very convenient when you have family and friends who need medication or other pharmacy items after the other pharmacies close. They are always nice, helpful and courteous to me. Only once did they have to order my prescription and I chose to wait rather than try to take it somewhere else. They are always super busy at the drive through and inside the store so please be patient and forgive them if they can't push your order to the front of the line. So lets appreciate the fact that we have this convenience and give the pharmacists and staff the same grace that you want others to give you.

I have tried using this pharmacy multiple times, all bad experiences! This time, they did not have…read moremy prescription so they had to order it in, acted like it was a total bother. Then when I mentioned this was an emergency prescription as the other was lost in the mail, they told me I'd have to pay full price. Called them back after calling my insurance myself and finding out all they needed to do was to call for an "emergency fill" code so I didn't have to pay full price. They actually sighed loudly and I had to give them the number to call - acted like they had never heard of doing that. I finally transferred the prescription out after 3 days and had it filled somewhere else the same day - had to drive a lot further, but so worth it to deal with actually helpful people!

If you have any prescriptions to get at Baconsfield Kroger pharmacy you might want to cancel them…read moreand get them somewhere else. They sold my wife some contaminated medicine and when I went to get them to replace it the manager said I can't help it if you have a dirty home and wouldn't replace it unless I paid for more. Needless to say, I didn't pay for more and another pharmacy will be getting our business.

I absolutely love this pharmacy. The staff is very friendly and always courteous. They know their…read morecustomers by name and always greet everyone with a smile.