Got a fabulous couples massage. The atmosphere was so soothing and relaxing . I had Adam and my…read morehusband had Beth. They were great!!!! A fabulous treat during a stressful time of the year. A massage is always a good idea!!!

Nothing like being taken advantage of as a pregnant client. I have never left a massage angry until…read moretoday. Back story: I was 7 min late to my appointment because of the cluster of the Mount Rose Ave exit. I drove an hour to this spa to get a prenatal massage at the recommendation of a friend who had just had one. I specifically came here because they were the only spa that said they would do a belly-lying prenatal massage with a special pillow. Once I arrived, the receptionist said that I wouldn't be able to have the full hour massage because there was an appointment after mine. I agreed and said that is totally fine, I completely understand. She also said that I wouldn't be charged the full price for the massage because of this. Once the massage therapist escorted me to the room, she stated the massage would be about 30 minutes. I again stated that was fine and I completely understand and she can do what she needs to stay on time. Upon my interview prior to the massage, she stated that I would be in a side lying position. This was a huge disappointment since I specifically came to this spa to NOT do that position. I went along with it since I was already there. She also stated it wasn't going to be like a regular massage. She was right. Again, disappointed that it was basically like rubbing oil on my body. Upon checking out, the receptionist goes to ring me up, and asked me how long it was. I stated 30 minutes because that's what the massage therapist told me it was going to be. There was no 30 minute massage option for check out. She goes to ask the massage therapist who then tells her it's 45 minutes and that counts for the full time. When the receptionist stated this, I said that didn't seem right (my phone timer said 33 minutes when I stopped it to change. Yes I time people because I don't trust them for this exact reason) so she called her manage. She told her manager that I was massaged for 45 minutes. I was not. And they told me that I had to pay the full price. So not only did they charge me full price for a 30 min massage, I didn't even get the massage I wanted. How manipulative to tell a customer one thing, and then change that at the last minute. I left a tip for 30 minutes of work, specifically for this reason. Will not be returning since they told me over the phone when I booked the appointment that they could accommodate a belly lying prenatal massage, and because of their manipulative charging of prices after a partially rendered service.

I can't speak enough about the loving and very professional atmosphere. I've been getting my…read moreBrazilian with Stacey for about 3 years now. I can honestly say, she's for everyone!

I took my bf there for his birthday . We did a couples massage. The staff were very friendly and…read moremade us feel comfortable. I prefer female as I'm a female, but I had a male named Isaiah and he was very friendly & made me feel comfortable and was very professional with massages. 5/5!

I love this salon. Its such a gem, so clean and well decorated on the inside. From the owner to the…read morestylists, everyone is so nice and never snobby, like many salons I've been to. I've been going here for a few years and every time I leave I love my hair more. I think I change my color every other time and I am always so pleased. The stylists listen to what i want and offer up suggestions as well, but I never feel pressured to do things differently than what i want. The staff is very knowledgable and up to speed on current trends. They use top of the line products and explain everything they use on your hair and why they're using it. They are also kid friendly! I highly recommended this salon.

From the owner: The Guest House Salon provides cutting, coloring, with special techniques with highlighting and…read morebalayage, facial waxing and hair extentions. Our technicians use and recommend the finest products in the beauty industry to enhance all of the services that we perform.

I went in for a consultation and immediately was greeted by an employee that obviously was not in a…read moregood mood which I understand things happen but she continued to be short and rude to me. Long story short she was the first thing you see when you enter the salon and it' was repulsive. The salon was Hoarder like with stuff everywhere and a very unorganized environment. Definitely not relaxing at all.

Went to Salon Noveau in East York for the first time today. Very cozy and relaxed atmosphere and…read moregirls at the reception desk couldn't be nicer. Bridgette was my stylist. She listens very intently and gives a very precise and professional cut, Color was gorgeous too, spot on. Definitely recommend Bridgette!!

This place was fantastic! I got a very short notice appointment for a 60 minute cocoa massage with…read moreLazarus who was very nice and calming to speak to, did a great job of focusing on the most tense parts of my body and the warm sheet/bed, low music, and room lighting made it a wonderful experience. I loved the scent of the cocoa oil/cream used, as well as the fruit water offered while I waited in a relaxing space for my appointment time. Well priced, and they had a small shop to purchase various lotions, makeup and skin care products in the reception area. My only complaint was massage is really the only thing available, no body wraps or nail services, so it's not a full day spa experience. But I would definitely return next time I'm in the area!

I have had 4 wonderful here all 4 times I was put at ease and made to feel comfortable and in…read morecontrol

I had a gel mani and regular pedi done with Sienna, who is absolutely delightful! Both mani and…read morepedi were performed without electric devices and the tools she used were single use, which gave me a sense of cleanliness and safety. Lauren, who scheduled my appointment and greeted me the day of, told me what to expect at my appointment and details on location. There were no surprises when I went in. The atmosphere is calming and charming. I have been looking for a salon for manicures and finally found a place where I thoroughly enjoy the people and the results.

I got my nails done here. The person who did them was Jillian, and I highly recommend her and this…read moreSalon. They were so nice and Jillian was patient with me as I selected a design for my nails. It was relaxing and calm inside the waiting area and the little room. Can't wait to come back and also try other services.

This is a beautiful spa! I have been to world class spas all over before and this little gem really…read moreholds its own! Victoria took the time to show me around before my appointment and ask if I needed anything before my treatments. The spa has a ton of amenities like tea, coffee, wine, and cookies available. My massage was with Ashley and it was an incredible massage! I didn't have any specific requests but she of course found a few little knots in my shoulders. She was firm but gentle! I also had a wax, scrub, and facial with Juliana and she was so sweet and gentle. I really enjoyed chatting with her. I didn't try the salt room but it looked really cool. Maybe next time! Overall I recommend this spa! I can't wait to return :)

Visiting the spa for the first time today. Super cute house in downtown Shrewsbury. Massage was…read moregood, no complaints. Problem is, during the entire the massage all I heard was the conversation of the folks in the room next to us. I mean "the entire conversation". Nonstop talking. I even asked massage person if she could turn up the music. She said she couldn't control the volume. I wish I had ear plugs, but who would bring ear plugs to a massage? It was impossible to relax. Instead of leaving a bad review, I offered to provide my feedback to owner/manager via email which I did. She blamed the contractor and offered no remedy or discount on next visit. I will not be visiting again. Bad customer service. I would not recommend.

It was a last minute decision and they took me. I can't tell you how much I love my hair. Tracy was…read moresuper nice and answered my questions. Not only will I go back but I highly recommend you try them. TRACY rocks.

This is a nice salon and spa in York and one of the top salons in the area by most ratings. I came…read morehere a week and a half ago to just get a last minute haircut since my usual salon didn't have any last minute openings. It was quiet so I had the chance to chat while the staff and the gal who cut my hair. Everything was clean and nice, my hair and was cut and dried and I got on my way. I somehow didn't notice at the time but afterwards, two days later when I washed and dried my hair I noticed it was cut uneven, about an inch difference on each side. I called and talked to the manager, who offered me a discount on future services, but why would I want to get my hair done there again? They have a salon and massage services and she didn't offer anything else except 50% off on future services. I had two conversations with the manager and ultimately nothing really came of it. They didn't even care to see pictures. Honestly everyone was really nice, including the stylist who cut my hair and the manager who handled my complaint, but being nice doesn't fix my hair or ever make me want to come back. There was a clear opportunity to offer something to remedy the situation but they didn't take it.

I was very excited to have fuller lips and no wrinkles on my forehead. I spent around $1800 and my…read morelips were not fuller in anyway and they used disport i instead of Botox and that does not work with my bodies chemistry. I let it all sit for 2 weeks and then went back and she wanted to charge me another $600.. heck no for all I know is they injected me with a placebo.

Customer Service sucks!! Called to tell them that within…read more2weeks ALL of my lashes fell off not sure if the tech put the sealent on? They told that was "normal" and did nothing to accommodate my unsatisfactory other than blame it on me. Note!!! it is not "normal" for ALL your lashes to fall off in 2weeks you are supposed to have a fil in not a whole new set on!!

Was so good and relaxing. Had the 2 hours and was very reasonably priced. I have recommended her to…read moremany friends

I walked in feeling very uncomfortable but left feeling so much better! When I get a massage it is…read moreusually uncomfortable because I am very tight & have arthritis. I felt so much better when I left and was told that in the next 2-3 days I would feel even better. Excellent & knowledge masseuse! Highly recommend!