Went in to buy my city sticker and was told the system was down. I called the other nearest…read morelocation and was told that there is always a glitch at the end of the month but they should be able to try it and it might go thru. Since i was already here, i asked her if she could try. She said it may not go thru and i may have to pick up the sticker the next day. I said that was fine. She then changed her mind and said the manager said they couldn't even try. Since her story changed, i asked to see the notice and she refused. I then asked for the managers name and number and she also refused. I said i wouldn't leave until i got the name and she called the police. I would have left but the whole time i was there she kept sending customers away and was being racist toward a non English speaking customer, so i really wanted the managers name. When the cops came, she still refused to help and she tried to press charges for me recording her but they refused. Her name was Christina and she seems to come up on bad reviews for this place repeatedly and with reason

5 stars just because costumer like Alfonso g mean and racist. I was in line while he was in window…read moresuper nice in beginning,and when this lady refused his SUSPICION transaction,he started screaming on her,calling her names,taking pics without her permission. Grow some balls sir cuz you don't have a sticker saying I'm gay!!!

So I am driving into work, listening to the Serial Killers podcast on Spotify and discovered that…read moremy city window sticker was expired. I had no idea that it had expired at the end of Jan 2025 and here we are at the end of February. Good news is I did not get any tickets between the end of Jan and today. Even better news is that this currency exchange was close enough so I could get there on my lunch break. The woman behind the bulletproof glass was very friendly and very fast in taking care of me. It actually took me more time to drive over and back to work than it took to get the new sticker. So for me this was a five start experience: fast and friendly and no ticket. Nice thing about the location was that there was a parking lot, so I didn't have to deal with street parking, although there seemed to be plenty around.

6756 W Belmont Ave, Chicago, IL 60634 No wonder this place…read morehas low rating. The only good thing about it was location. I have gone here several times to use their services & customer service of staff ranges from poor to fair depending who is working. Today, was the final insult & I will never use this location again. Used their western union services & the woman working there was rude from the start. Instead of doing her job & providing helpful info, she made rude comments like " its very expensive" instead of just providing cost. Also asking where my mother is from. She also made a statement that I was using my mother to send money when I was helping send money for her sister's funeral. She refused to provide her name or name of her manager, so she obviously knew she was in the wrong. Is basic customer service skills & courtesy too much to ask for?

I had to travel all the way back to my previous residence because the clerk was misinformed…read moreregarding the parameters and policies regarding id verification. This was a western union transaction, and I clearly stated to her that I've done this same transaction with my husband that's out of state for over several years now, so if there was any discrepancies she can thorough ally find whatever documentation required. Mind you, I have the flu and it's raining outside. Her ignorance caused a major inconvenience towards my evening, and she didn't even look at my multiple gov't issued "ID's" or notated if a secret question was appropriated. I'm giving a three for this females lack of knowledge, and a 4.5 for the overall service since I've gone to this place in the past three months. I don't get why you need to pay a fee to cash a money order when the person is paying a fee to get a money order either.

I walked in and the place was empty. I stepped right up to the teller and said "God evening, I'd…read morelike to purchase a plate sticker" She did not say a word. She just grabbed my registration and proceeded to do her job quietly. I found it quite rude that she did not respond after I greeted her.

I am leaving this review because I believe that who ever is in charge of this location should know…read morewho they are hiring. I came with my wife at about 8:30pm on July 31st, 2024. We noticed that there was only one teller working the window and another lady doing miscellaneous work in the back. We waited about 20min before we were attended. We gave the information for the city sticker we were purchasing and when counting the cash before giving it to the teller, the teller said "Hurry up" and I said excuse me? She then doubled down on it and started ranting about how she wants to go home and I don't hurry up and that she's been working since morning and she's trying to get everyone before closing...etc. I told the lady she is no one to be talking to me in that manner let alone because she is "upset". I asked her for her name and she refused and then told me to shut up. I literally lost my cool and went off on the lady before my wife told me to step out. After my wife left she said the lady was trying to be all nice to her trying to fall back due to the circumstance. The description of the lady is: Older (55-60), polish, heavy set, short hair (reddish). Reason for this long review is because this lady was so comfortable coming at me that way I'm sure this has been a normal occurrence. And PS. They weren't letting anyone in by 8:40pm although they technically close at 9pm.

I went here to renew my city sticker. The woman who waited on me gave me very false information…read more She was also quite rude. I went to another currency exchange. They looked up my information and assisted me right away. When I told them about the woman at Diversey and Laramie, they were very surprised. Do not go to this currency exchange. They will not help and they may give you wrong information. It was a very unpleasant experience.

I love what they have done with the updates to their space. I called on Wednesday night looking for…read moresomeone to notarize a document for me, unfortunately everywhere I called was unavailable and rude about it. I called this location and the person on the phone was kind and let me know I could come in as early as 7am the next day. I ended up doing just that and a very nice woman named Leslie was able to help me quickly and efficiently, great customer service, thanks!

cashier, puts the wrong info on my city sticker, then proceeded to tell me she couldn't correct or…read moregive me my money back, that the police wouldn't even look at the plate, to just put the sticker on the window. she was rude, disrespectful. left the window and said I could stand there all night that she didn't care. horrible service, false information. I asked for owner information and she said it wasn't available.

10/10 customer service. Went in to buy a plate sticker, and it was quick and easy recommend going…read moreto the one on Kostner and Armitage; great people there

Customer service representatives are extremely rude and will laugh in your face with each other…read more Just a bunch of cliquish mean girls that peaked in highschool. They do cash your checks though, I guess.

Great customer service...it's a one stop for all utility bills. They also offer tax return help and…read moremailbox options

They open and close whenever they want. Hours posted online are inaccurate and are not posted on…read morethe building. You'll have better luck getting service at a 24/7 site than waiting for these people to decide to open their doors.

I can say there the best in town been taking care of the community for over 20+ yrs . Can't make…read moreeveryone happy. But it's ok. Mistakes happen everywhere. Them lady's there deserve a gold medal working with all them personality's. I love the currency exchange lady's there the best . Keep up the good work.

I'm in here on a Sunday afternoon and it only one cashier taking care of a line of 10 ppl like…read morereally tho do this currency exchange want money or what cause they losing customers this place is not manage rights