I came there to buy a $5.50 money order with debit card but the reader in front of cashier's window…read more(which would have cost $2.50) wasn't working. Instead was instructed to use their ATM machine to withdraw cash to buy the money order. So instead of a normal 75 cents charge for a $5 money order, this one cost a total of $9.25. Something isn't right about this.

These girls are very fast, efficient and very, very nice girls to do business with! I had several…read morepages to facts with a lot of odd shaped items, and they did a great job in record time!

What a painless experience! I went online to trade in dollars for peso and scheduled an…read moreappointment on a Friday. On Saturday I got an email stating that my money was ready for pick-up. This location is situated in the mall area of the Shops of North Bridge. There is parking in the 516 N Rush parking facility. Access to the currency exchange is just outside of Nordstrom, across from the Jellycat plushy store. You can access Nordstrom from the parking facility. You have to take the escalator to the top, then go through the store to the mall. The currency exchange itself is a small enclosed area. The young woman, Tricha, who took care of me and The Queen was super nice and very careful when it came to counting out our money. She was great. She explained the exchange rate and carefully told us how much we had requested in pesos and counted it out in a slow manner so we could see each bill being counted out. She also explained the process for us to return any money not spent in Mexico to get back dollars. The exchange rates and service were very good and this will be my go to for exchanging dollars to foreign currency.

Small booth in the mall across from Nordstrom. Very easy to use except you have to pay with debit…read moreor credit card has a 3% charge.

Awesome people, owner and employees are so very helpful. Any questions they will answer, in and out…read morein moments

I highly recommend this currency exchange!! The staff were super helpful and patient in finding an…read moreissue on my car registration paperwork. The manager contacted me and informed me of the issue and then had the Secretary of State halt the paperwork and send it back to be changed. They are great at what they do, very helpful, and patient!

The woman that served me was very very rude and she had a nasty attitude I would never go there…read moreagain

Danger! Do not go here. I went here to cash a check. This lady asked me estranged questions about…read morewhy I chose this currency exchange based on where I live in the city. She then asked for me to place my social security number on the check while she already had my drivers license in her possession. I began to videotape at that moment as this was her attempt at an identity theft. She yelled "Wait what are you doing? Why are you video-tapping? I can't continue the transaction. You just messed up the whole transaction." -I bet 100% She was never on videotape by my personal device. Only my check was and what I was doing with the pen and my hands to the check. She provided no reasoning for any of her inquiries, or why she stopped the transaction. When this location was called she refused to offer her name. Subsequent calls were not answered at all. There should be an option for no stars. This happened on February. 24, 2024 at around 10:30 am-11:10 am.

Convenient location. You can get a money order here for just .49 cents!…read more The bad news if you're money order you paid for is lost or stolen.... You're s h i t out of luck. No thanks! Nothing beats a regular banking institution for safety and security..

Normally when I go to this location my interactions are quick and pleasant, not today. I went to…read moreget a roll of quarters and left feeling extremely confused and belittled by the older cashier woman who wears the glasses. She was visibly upset because I gave her three dollars which had tape on them. If these dollars were not acceptable then I totally understand and it would have not been an issue to not service me. She proceeded to use a condescending tone and give me a lecture on why it was a problem for her to accept the dollars. It's not what you say, it's how you say it. The disrespect and arrogance in her tone completely caught me off guard. Okay mam, if you don't want the dollars don't take them. Talking to someone as if they are your grandchild is unacceptable. The icing on the cake was when she flung the roll of quarters down towards me in frustration into the silver bin. How rude, unnecessary, and unprofessional! All I said was thank you, and then she proceeded to SAY THE SAME THING ABOUT THE DOLLARS HAVING TAPE. So glad I have respect for my elders. Do better!

come in to register a vehicle and the troll behind the window just throws paperwork at us and then…read moretries to charge me an extra $15 because i filled something out that wasn't supposed to be filled out i promise i'll never come to this currency exchange again and just go to DMV i swear people that work counting money are so broke and cranky

Stopped in there to register a car i just purchased. Teller that assisted me had me out within 15…read moreminutes with plates and registration - wow! She was friendly, informative and made sure I understand the whole process before proceeding. Will be visiting this location again possibly for other services that they offer.

This place is a joke customer service at this location is not there. They put it off as they seem…read moreto enjoy making things more difficult for you to get anything done. Then to top that off they like to Argue with you also. Oh the back of their receipt it does not say no refund on it I asked to be given my paperwork back and they will not give it to me.

2 things that help when you work in a job that deals with customers all day -…read more -actually looking up at the person that is trying to talk to you, or looking at them when you speak to them is always a plus. its hard to deal with someone who refuses to give you 2 seconds of eye contact, especially from behind that glass window. -not being an asshat when the customer asks for a receipt, its not a huge deal is it?.....ok maybe for some people it is asking too much. sorry to have bothered you.

It wouldn't be so crazy as to consider good customer service, by giving an even exchange on…read morepurchased merchandise either!!!!! I received CTA bus passes through this currency vendor, but didn't notice until I was at home that the attendant had given me 7-day passes instead of the $20 single-ride ticket passes that I usually purchase. I called to mention the cashiers' mistake and asked to receive the $20 dollar tickets in exchange, since none of the passes cellophane wrappers had been opened. She informed me that no exchanges were given on CTA passess, and then rudely hung up??????????????!!!!!!!!!!! This review is about the Cal City Currency Exchange located at 592 Burnham Avenue!

Came to this currency exchange on 111th & Halsted St during work hours and it was closed. Please…read moreupdate your hours.

There is not much to say about currency exchanges. Our experience with this location has been all…read morepositive.The staff was great, they worked fast, and effectively; we were in and out. Great location if you want speedy service.