***WARNING*** So... my advice is anytime you see an obnoxious big black truck (MSRP probably around $75,000 +) with the license plate "WATEVA"... it belongs to LUCIA, I understand she is the owners daughter... DON'T DRIVE IN... go anywhere else.... maybe try using the ARCO across the street!!! Without exception, this lady is the worse thing that could ever happen to this business but she's "FAMILY". Not only is she totally condescending to customers, she is very rude and seems to believe she is "latin elite". According to most every employee I've ever spoken with... she believes she is "above" the commoners and treats employees with no respect... even worse than the customers. Another review here even states that she is "racist" in her treatment of other latinos... believing she is superior to the rest of her bloodline of which I am a member. When the BLM protests began she IMMEDIATELY boarded up her windows and spray painted "Minority Owned" on the plywood covers.... WATEVA! I have been a loyal customer for over 7 years and EVERY other employee there is the ONLY reason I still go there, as long as Lucia is not there. It's no secret she is NOT a decent employer and most don't hide their negative feelings about her behind her back... she is a heartless soul with no regard for employees and customers. Since March of this year she has raised prices considerably on everything.... the price of a large fountain drink has gone from $1.08 with tax to $2.23 with tax... which is ridiculous since her cost is probably less that twenty cents. I could go on but this is a sincere warning to EVERYONE to AVOID THIS BUSINESS COMPLETELY whenever "WATEVA" is parked on the south side of the store... you'll be GLAD you took my advice. If you go when she is NOT there... you'll be treated very well with friendly folks who are wonderful with huge hearts who really care...GOOD LUCK... WATEVA! LOL
Here is the reply to my review on the station today 8/7/20 regarding LUCIA... the wrong person for the job at this location....
FROM Jim Caiopoulos, claiming to be President of Galaxy
It is regretful that individuals such as Mr. Corona does not have the courtesy or the maturity to call the corporate office, which we encourage everyone to do, if they have a perceived problem with one of our locations and/or any of our employees--instead of slamming the company (or any company for that matter) and its employees with falsehoods on facebook. Falsehood #1: As the President of Galaxy, I can tell you that Galaxy Oil is not a "family" run business but is, in fact, a minority owned corporation, whose mission is being best in class in customer service! Falsehood #2: All decisions about our stores, including pricing decisions, of our products are made at the corporate office NOT at the store level and certainly not by any one person! Falsehood #3: When individuals throw around the big bad "racist" word its generally because they are not being honest about their own bad conduct and try to blame everyone else instead--In fact, our lead cashier would not serve Mr. Corona because he was not wearing a mask, in violation of State Law, and REFUSED to put one on after being asked to do so!! Our cashier was following our Companies policy and procedures and for that we commend her. We welcome all our customers with best in class customer service and will continue to ensure their safety during this time of crisis. Should anyone have concerns about our operations, in any regard whatsoever, we welcome a telephone call at our corporate office--Just ask the cashier for the number--its time we all act like adults here!
I responded to him.... told him I've been to this store almost daily for 7 years including several times this week alone...and he has the wrong guy... I always wear a mask and he should do more research and have somebody review his replies in the future... not very Presidential! WATEVA... lol *** I also reminded him that the racist comment was mentioned from another negative yelp review from an x-employee as well as used in comments to me directly from current employees... and I have been there almost daily for 7 years including several times this week! Just sayin' WATEVA!!! read more