This company seems really nice on the surface but it's really dodgy and tacky. I purchased a giant Chess set for $348 including delivery as a gift. I received a damaged and dirty shipping box with a bunch of chess pieces thrown in. When I unpacked the pieces they were all scuffed and damaged with imperfections on EVERY piece.
When I emailed back and fourth with the company, instead of a solution, I receive the most condescending email from the "CEO" basically telling me that I got what I paid for. To make matters worse, He wanted me to not only cover the delivery fee already paid but he wanted me to return the pieces at my own cost.
Terrible store and horrible customer service, I wouldn't not recommend shopping here or at their other stores. Oh and they're money back guarantee is a joke! read more