This is one of those times when I'm hesitating to write the review due to how it might make me…read morelook. Everyone and anyone can see my Yelp reviews. I might as well be announcing it to the world... YES. I PLAY MAGIC: THE GATHERING. As a devout planeswalker speaking to another (or maybe potential) planeswalker, if you're looking for Magic: The Gathering shops in the CBD, this is much better to the MTG Dungeon. ~ It's very largely spaced with plenty of tables to play on! ~ The staff have a great sense of humor in contrast to MTG Dungeon where the man, although he knows his stuff, can be a bit of a cock at times. In the 50 cent bin, the employees at Games Laboratory wrote "Maybe Black Lotus?!" on the side, which I found HILARIOUS! I mean... it's funny right? Because Black Lotus is incredible rare and expensive? Please humor me here... ~ They have a collection of the LEGENDARY cards on display. ALL the Moxes, Black Lotus... omg! I absolutely love it here and I would come back to fulfill more of my weird nerdy needs.

This place is more that just a shop! For your gamers out there it is a experience and a social…read moreclub! They hold multiple tournaments here weekly, filled with players! Lots of products and games to buy! From speciality cards/ board games/ drinks.

A few days before Christmas one of the staff set aside the last copy of Carcassone on offer in all…read moreof Melbourne. Sent a friend over to pick it up and I surprised a family who went on to really get into the game. Great service!

We came here looking for Magic Cards, thinking cards from Australia would be a nice novelty for an…read moreAmerican player... Anyway, the elevator opens unto a huge space, half of merchandise and the other half filled with tables where many men were busy playing various games. A worker approached us and suggested which bundle of cards would be a good gift choice. Easy and painless!

For what this place is, it's amazing…read more Seriously, it's a shop completely dedicated to chess. What on earth would I want with a place like that? Well, I've got an enormous geek for a husband, and he really wanted a new chess set for his birthday. Oh my god. This place is just completely stunning. I had no idea that there were so many books written about the game. It's insane. If you're into chess, you'll be visiting this place. I'm still stunned. Just, wow. Go and have a look. My husband loves the set I bought him.

This company seems really nice on the surface but it's really dodgy and tacky. I purchased a giant…read moreChess set for $348 including delivery as a gift. I received a damaged and dirty shipping box with a bunch of chess pieces thrown in. When I unpacked the pieces they were all scuffed and damaged with imperfections on EVERY piece. When I emailed back and fourth with the company, instead of a solution, I receive the most condescending email from the "CEO" basically telling me that I got what I paid for. To make matters worse, He wanted me to not only cover the delivery fee already paid but he wanted me to return the pieces at my own cost. Terrible store and horrible customer service, I wouldn't not recommend shopping here or at their other stores. Oh and they're money back guarantee is a joke!

I rang Marche about an end of year party. I asked about group/corporate packages but the staff…read morecouldn't answer and said a manager would call back. I provided the office number. 2 days went by and I didn't hear back so I called again. I spoke to the same staff (not a manager) who said she'd tried to call but "it was too complicated". (We have an automated answering service which is very easy and quick to navigate and speak to a human). I asked again about packages and was told they weren't going to offer anything. Despite having a group of 30 people for games and karaoke plus food and drinks, they didn't think it was a worthwhile booking. In fact, she told me it's 'just 30 people' and they had another booking of 30 people the same day and they were just paying the retail per person price, making the point they didn't really care about our booking. Ok, so now I discover that in the 2 days they hadn't called back they'd taken another booking which basically meant we couldn't fit in there anymore anyhow. Wow! How do people run these businesses like this? Their website has a functions page but clearly they have no idea about larger group events or working with business clients. They definitely have no idea about good customer service. I've been here before for karaoke with friends. It was fine. Not memorable. Not bad. But if you want anything even remotely out of their usual scope, don't even bother. It's all just "too hard" for Marche.