I survived that hurricane from hell named Irma Sept 11, 2017. That damn storm looked like it never wanted to end! I was without power for 2-weeks (I'm not complaining, some people in Puerto Rico are still without power) The heat was too unbearable to stay at home - so thanks to the open doors of family friends and hotel accommodations the process wasn't too bad. During the storm I sustain water and roof damaged. I received several estimates from multiple roofing companies. I did my due diligence on every company as well as read the YELP reviews. I decided to go with Cherry Roofing (John Cherry, Owner). They have been in business since 1954 and is located in West Park, FL. The process was long, due to so many homes affected by Irma (who took on a personality of that which appeared to be like a scorned women). I think it took 3-weeks or maybe a month after I hired them before they actually started the work. From the moment I met Sudean, office management personnel I got a good feeling that I made the right decision. During the reroofing phase, I got a bit heated because they didn't communicate with me that I needed to cover everything in my family room. When I got home one evening I couldn't believe what I was in store for. OMG... there was hot tar that had dripped down onto my rug, furniture just a blanket of loose shingle particles everywhere. I was beyond upset. I called them and they sent someone over that evening, which was the night of Halloween. I didn't open my door that night because it was late and I didn't feel like the headache after such a long day at work. They sent 2 other men over during the day the following day and they cleaned and removed everything. read more

Stay far, far away from Cherry Roofing. i had a leak in the room leading to the carport, precisely where the main roof connects to the carport. The smooth talking salesman, John Cherry, came out, inspected the roof and assured me that he could fix the leak for only $1999.00. I agreed. His team came out a few days later, removed the tile halfway up the roof and started the repair. I handed them the check for payment in full. Several days later, the workers returned, completed the repair and replaced the tiles. Then it started to rain. The leak in the room was worse than before. I have no idea what the workers repaired. I called John, explained what was happening and he came back to see the work. We'll before he could get back, the leak EXPANDED INTO THE BACK WALL that connects to the carport. The wall was wet, but even worse. The Pella impact window that I had installed 3 years started to bulge from all of the water that had collected within the wall. John finally came out to see the damage and insisted that his guys would have to come back and go up higher on the roof , and redo the repair, at an additional cost of $8000.00, and advised that we need a complete new roof anyway. I asked how much. A day or 2 later, we got a quote for $37,000. I asked John to lower the price, deducting what we had already paid for the failed re0air. HE HAD THE NERVE TO SAY NO. I've asked John just to fix the botched repair left behind by his crew. I have had no reply for him. So here I am still with a leaky roof and a bulging wet wall and window. I've been advised to get an attorney, which I will do to Sue Cherry. See the attached pics. read more

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I've always had good service from this company. repairs and re roofs addressed timely and efficiently,

Do not use this roofing company. Save your self the headache and trauma of dealing with them. My initial cheque to start roofing repairs was given to them in April. My roof is now in the process of being fixed in July. Since they started the project, multiple roof leaks has been noted. This was communicated to the company. I am still waiting. During my initial assessment with Ms Musser, my flat roof was supposed to be slanted to prevent water pull. It was when the job was about to be started that it was communicated that this will be 10 grand more. Then I was charged 1500 more for a cheaper fix. I am still having water pull issues. The job done was not up to par. Multiple boards placed do not match old existing boards. Gaps noted. Boards secured to rotten slate. The workers throw bottles of water everywhere when the garbage was few steps away. The garbage from the stuffs and nails are still in my backyard. I personally have to pack and clean it up due to fear of my children stepping on the nails thrown everywhere. Working with this company has been a nightmare and I can't wait to be done with this project. So, if you are reading this and trying to decide, please make a better decision. Choose another company. read more

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I will never use this company again. So many promises made and not kept. My 34K roof is leaking. A month later and no-one bothered to show up to fix it. I purchased a weather vane that was never installed or returned. I was told the roof would look great once the spouting was installed. Those that came to install it couldn't do it because the roof was not properly done. 0 stars. read more

Cherry roof does not honor their warranty. I have the invoice showing the two spots that they worked on our roof. One of the spots is leaking. It's been less than a year and they're trying to gaslight me and say that they never fix that spot even though their own pictures illustrate that they've worked on that spot and I have the invoice. Beware stay away from this company. read more

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If I could give this company negative star reviews I would. As a property manager we had had multiple bids on multiple projects for roof repairs. Cherry roofing came in as the lowest and we chose to use this company for several roof repairs. Now we understand why their prices were so low. Product that they used are of the poorest of quality. Sloppy workmanship & uncompleted repairs. We've had to redo all of Cherry roofing's repairs and spend additional money to go with another company who's quality far succeeded this nightmare that we had to deal with. Save your money find another roofer. read more

New roof installed 2 years ago, roof still leaking. Have been trying to get them to come out for a week to repair leaking in 3 different places. Still no response. ZERO stars. read more

Cherry Roofing re-roofed our shingle roof and 4 flat roofs. They were competitively priced, prompt, on time, followed thru as needed, helpful especially in shingle color/type selection and advising additional ways to save cooling costs by installing a solar vent fan. Arrived as stated with ample workers who worked fast, removed debris and trucks as needed. John has a vast network system and helpful in many other areas of home improvement. I highly recommend Cherry Roofing. read more

I would highly recommend Cherry Roofing for replacing your homes roof. Came in under my budget, did quick work, and cleaned up after. read more

I don't usually take the time to write reviews but the experience I had with Cherry Roofing was way above my expectations. John Cherry treats you like your part of the family. The quality of the work and the friendliness of his crew is not something you find in roofing companies these days. He was there every step of the way and provided me with a roll of plastic to cover my belongings and when the job was done I was quite surprised that a member of the crew came into my house and helped clean up some of the debris that fell from the ceiling in the process. He said it was part of the service. The outside was cleaned up perfectly as well. I only wish I could give 10 stars instead of 5. If you are in need of a new roof or any type of roof repair do yourself a favor and call Cherry Roofing. read more

We had a hole in our roof and other people said we needed a whole new roof. Service was impeccable and prompt. First time we had a week without s leak. Highly recommended read more

John Cherry Roofing is second to none. Outstanding quality, service and craftsmanship. They are extremely thorough and communicate with you during all stages of the job. I highly recommend the for any job. read more

So this will be the fourth roof Cherry has done for me now. I have never had anything but excellent results. Bobby is a hands on pro. Cherry has done commercial flat decks, dimensional shingle and standing seam metal jobs for me. These roofs have rode out some very though hurricanes over the years and not one leak or issue. One thing I can not report on is how there warranty is, only because I've never had a reason for them to return for any problems. I highly recommend Cherry for any size job. read more

Cherry roofing did an excellent job on my roof. When I called them they came over right away and gave me different options to do my roof. We were thinking of doing aluminum roof but at the end we chose concrete tile that came out beautiful. Cherry roofing has been open since 1964 and every time you called the office for a question they were always there to assist. My roof took about 4 weeks and the process was very smooth. George A read more

I paid CHERRY ROOFING (3901 SW 40th Ave Hollywood FL 33023) the first payment on July 6th, 2017 to replace my roof. I made it clear to them that I was hiring them to permanently resolve leaks in my roof and that time was of essence. After paying them 85% of the total amount they stopped working and returning my calls, texts and emails. It's been over 5 months and they still have not completed the work for which I'VE HAD TO HIRE A LAWYER. Cherry Roofing service and quality is a disaster. It has been the worst experience I've had in 30 years with any building company. Unless you want months of problems DO NOT HIRE THIS COMPANY! read more

Beware of Cherry Roofing & the Cherry family. In July, I looked for a contractor to repair a flat roof leak. We found John Cherry of Cherry Roofing - he & Cherry Roofing both had excellent reviews. He was friendly & polite, saying Cherry Roofing had been in business for more than 50 years, goes the extra mile for their customers. He quoted first $500 to fix the roof. He came over with Cherry Roofing employees, climbed on the roof & came back to say the repair cost $1500. I told him to go ahead. He pointed out two more soft spots, but i didn't have have any more money that day. 3 later, he called saying they'd finished a job in the area, had some extra materials, & could fix the soft spots for $300. I agreed. He came over with his brother Jimmy to put on a patch. In August, we started getting heavy rains & the original leak was still there. He told me it was a new leak & would to charge extra to fix it. I told him it was in exactly the same spot, so it was the same leak. He felt since he'd repaired the first, it couldn't be the same leak. I went off on him & he conceded that he needed to fix it & would be out on Friday. Here's how the Cherry family works - they promise they'll come out to get you off the phone, then they don't show up. After a few weeks of this, they stop answering when you call. John stopped taking calls, so I called their office. The owner, John's uncle Bobby, said that John & Jimmy don't work for him & scammed me. He told me he sympathizes with me & would "take care of me." If John doesn't work for him, why would he bother? I stayed in touch with him for several weeks & saw the same pattern - excuses, excuses, then Bobby stopped taking calls. They've got $1800 of my money. I have a roof that leaks. I'm not saying you will have the same experience but take my experience as a caution. They're happy to have good reviews that mention John or Jimmy by name, but if there are any complaints, "they don't work here." read more

Just stay far, far away from this company. Called them to fix the leak in the skylight. $4,500 later the Skylight was leaking three times as much and continue to ruin the whole side of my roof. Wound up having to put an entire new roof on. No effort was made by the company 2i the reimburse me or to fix the problem. Again I say stay far away. read more

Solicited quotes from about three or four companies. Made appointment for someone to come out on May 15, 2020. Individual was unable to complete the estimate process due to the amount of water on the roof. Spent the next THREE WEEKS trying to get him to come back out and complete the process of obtaining an estimate. I wouldn't have waited so long except it appeared this individual actually knew what he was doing. Today, June 3, 2020, I'm told that the individual will not be returning to complete the estimate process due to their inability to get in touch with me. I'm sorry...I work too. I communicated back and forth via email but evidently the worker and office cannot communicate. Now I have to start the process all over again to get a couple of estimates. Welcome to South Florida.....not the first time I've encountered this kind of situation. Problem is that now my ceiling is in danger of collapsing down because I've waited so long to try and get someone back out. You can't make this up if you tried. read more

DO NOT HIRE THESE CROOKS. If we could give this company a 0, we would. JOHN way OVERCHARGED and promised that his work was guaranteed and his business was b/c of how he treats his customers. The day after he kept calling and calling begging to stop by for more work, mentioning all the work he and his "uncle" could do for us. It was very invasive and unprofessional. He would say he was in the neighborhood and he could do this or that... All we wanted was our small leak on terrace fixed. Our leak is not fixed and when calling John about it, he disappeared and now comes up with any excuse in the book to not come over and keep his word. Everyday it is something new, he promises to come at a said time, does not come, does not call and then comes up with an excuse. It's funny how when there was money to be made John could be there in a second, now that he is proven incompetent he is no where to be found. We feel robbed by this company. DO NOT TRUST. read more

I had a leak in my tile roof back in 2017 and chose Cherry Roofing because they had installed the original roof (put on my the previous owner). It took them over 3 months to complete the job telling me they couldn't find matching tiles. Finally installed terra-cotta tile on my white roof but promised to return at a later date to paint them. They never returned. 9 months later the minute the summer rains started I had a leak in the same exact spot. I called and John came out and without getting up on my roof told me this leak had nothing to do with the previous leak. I questioned him as the leak was in the same exact spot. He again insisted it had nothing to do with the previous repair which obviously meant I would be paying for them to repair it again. I Thanked him and showed him to the door. I am now using a more reputable company to repair the same leak. I could never recommend this company! read more