I love this dentist office - they're always on time, kind, and willing to help people experiencing financial difficulties. My insurance only pays for X-rays every 3 years but they still do annual X-rays and will eat the cost if charged because they want to know my teeth and gums are healthy. They aren't a dentists office that will just try to sell you an expensive whitening or cleaning just for the money. Their customer service is exceptional and I will continue recommending the to friends and family! read more

First Visit This was my first visit here. It was a delightful experience. Very friendly front desk. Andrew Nguyen, DDS, is super personable and attentive. He's also the owner, as of 2018. Beza did my cleaning. She was great, too. I'll be back!! read more

Cherry Creek Modern Dentistry - General Dentistry Near Me - Glendale, Colorado

Scheduled to get my wisdom teeth out and they waited until I presented to tell me that it would be $2k out of pocket which resulted in my having to cancel my appointment. Extremely frustrated as I'm in pain could've not wasted my time if they would've called me beforehand to let me know my out of pocket price. read more

Worst experience of my dental life. I have no problems with my teeth and had a bit of bleeding when they stabbed my gums. they refused to give me a basic cleaning after quoting me $3200 for a deep cleaning. the used car salesman then offered a 25% discount and said they wouldn't do any work otherwise. this was after being in the office 70 minutes. 0 stars 5 read more

I received a crown and few dental cleanings from this office. I have since had several issues with my crown as it had a hairline fracture after 1.5 years (typically with a life of 5 years). I have gone to two new dentists since, that have claimed it was one of the worst crowns they have seen in their career. The placement and the shape were horrific to where I had no other choice but to get a completely new one from scratch. My current dentist would not even utilize it as a reference and took the time to craft a new one that was appropriate for the space. And since insurance only likes to pay every 5 years (because they should last at least that long), I have had to fight for coverage. Luckily my current dentist has taken a variety of pictures to assist with claims. However, I would not recommend this office as your go to dentist. read more

The office took care of me very well. The dentist performed an amazing job taking care of my new crown

I live very very close to the University Hills Modern Dentistry. I called to schedule a new patient appointment. Walk to my location only to realize it is closed. Being confused because the number I called was the same as the number on the building I look at my appointment information and to my surprise it's a completely different location. Totally my fault for not checking sooner right? Why would I though I called the location closest to me. So I call the different number than the one I called to schedule my appointment. They told me that location was temporarily closed and all patience were being sent to Cherry Creek. Absolutely not something I was told when I scheduled my appointment because I would have remembered. What a waste of time and such and inconvenience! I won't bother trying to reschedule. read more

I had an appointment with Cherry Creek Modern Dentistry today. First. I was taken back by its "on the verge" of looking worn down and dated; It is not what you would expect from a place of business touting "Cherry Creek" in its title. Cherry Creek should make them cease and desist with using this name. It's a disgrace and feels "scammy--ish." Next, there was a receptionist staff member who flaunted himself as a self appointed gate keeper, for no apparent reason. I believe he may have been a relative of the owners of this franchise. He was so rude, condescending and incompetent. He insulting for no reason. I was early to my appointment. My insurance was already verified. As a result, I was not comfortable keeping my appointment. In addition, this guy wanted me to leave my insurance card in his possession and arrogantly told me my appointment was going to be a while because they were backed up. It was an unprofessional twilight zone experience. I don't recommend this place at all! This is not worth your time nor your trust. read more

I have been coming here at least twice a year for dental cleanings. The staff, hygienists and doctors are easy to work with and explain procedures clearly. I never feel rushed. Back in January, Dr Tam Le said I had 2 infractions that needed filling. One was major and the 2nd was minor. If I did't get a filling, eventually the tooth would fall out and I would need a root canal whick is Big Bucks!! I had come today to get the major infraction tooth filled. They were having a promotion if I donated $30 to Charity : water (Charity Global), I would get $100 off any procedure. So I opted to get both fillings for $208 instead of $408.00 with my MySmile Generation discount plan. Dr Le said both fillings would not require an injection to numb my gums but in case I had any pain she could still numb me. She also said these surface fillings have a tendency to fall out, so they offer a 1yr free replacement guarantee. read more

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I have been dealing with Angela for over 9 months on a bill. It was sent to collections and then I find they submitted it to BC BS of NEW MEXICO instead of BC BS of MINNESOTA! Gave them everything they need to submit it and it still hasn't gone through my insurance. Request that they simply follow up to ensure they actually did it correctly this time and they don't take appropriate action to get this resolved while my credit could be affected because of this. When calling to follow up, Angela thought I wasn't on the line and she made a comment to her co-worker that "I can wait because I was being rude"! Very unprofessional!! All I want is for this to be submitted to my insurance and get it off collections!!! read more

Made me wait 45 mins to be seen. They have absolutely no sense of timing and tend to be as slow as humanly possible. terrible experience. Made me late for work. I told them I needed to leave by a certain time, which was 1.5 hours after my appointment time. plenty of time to do what was needed without screwing around. Not coming back again. read more

PLEASE READ BEFORE VISITING, I've been to this place few time. Clean environment and super hygienic services. But, this is like a dental selling business instead of a typical dentistry. If you intend to visit, don't be surprised that they generate a summary-list worth couple thousand dollars you need to spend on your teeth. Get that list and go to another doctor and you'll find out pretty much none or most of those were necessary or even needed. in my experience, once I rejected an unnecessary "deep cleaning" they performed a 3 minute terrible regular cleaning. I ended up going elsewhere to perform the cleaning again. It took doctor "A" hour and half to come to my booth to perform regular cleaning. Took him 3 minutes to finish the job and haven't uses ultrasonic. I recommend everyone to not ever waste time visiting this dentistry. Check with your insurance on every item they're recommending as many of them are not covered with any insurance. Someone from authorities or board should perform an inspection here. read more

I have been with this company for several years now and recently their service is terrible. I made an appointment months out for a simple cleaning. They first cancelled my appointment and rescheduled me for the next week. Then they cancelled my rescheduled appointment and told me they could not get me another appointment for another three months. When I voiced my concern about this matter, the lady at the front desk not only interrupted me but told me there was nothing she could do. I think this is completely unacceptable and if you currently use this dentist office, I would run for the hills if I were you! read more

This place SUCKS! Rude staff and a revolving door of dentists. They constantly try to upsell and lie to you about the state of your dental health. Both my husband and I were told were told we had advanced periodontal disease and encouraged to pay extra out of pocket for a 'special cleaning'. I've never even had a cavity and take excellent care of my teeth and gums - was later told by a different dentist that my gum health was good -Wtf?? read more

Dr. Andrew Nguyen and his staff went above and beyond to make my visit enjoyable today. Not only is he extremely kind/knowledgeable, but on top of that...he's the most thorough dentist I have ever been to. Also, he is the king of crowns, and fixed one for me, that no one else could. Meredith did a wonderful job cleaning my teeth, is sweet, and very gentle. His dental assistant, Tiffany, did my X-rays and dental photos. The little camera they use takes amazingly detailed photos, and is really state of the art. She also made the process very comfortable. The waiting room is also very welcoming and pretty, and it makes me smile to see the happy plants! You can tell they are well loved, and THAT, is a great sign. Make an appointment with this office. You'll be very happy you did read more

i wouldn't recommend this dental care, person at from desk is very rude, I emailed them 4 times with insurance issues, but no response if you plan to go there, please read reviews read more

I have been a patient at Cherry Creek Modern Dentistry for almost 10 years, they have replaced metal filings, crowned teeth, replaced broken crowns that they warranty, and performed my dental maintenance. I myself am a healthcare worker, and always receive timely, appropriate, affordable dental care. The staff is friendly and willing to make you as comfortable as possible. I'm a super heavy grinder who breaks night guards and crowns often, and I have all of the teeth I had when I started with them 10 years ago, we have been able to crown and protect my mouth from loss! read more

I love this place! Nearly two years ago I came in with a lot of mouth pain and discomfort. I was visibly emotional and crying from the pain but the staff at Cherry Creek Modern Dentistry were so kind and willing to do whatever it took to help me. Now I get to see them about every three months! Everyone that works here has a positive aura and is always so knowledgeable about all of their services. They will even give you an estimate up front with the itemized pricing of everything! They have never pressured me to purchase services but do share their professional advice on what is the best option for me. They are quick and efficient every time I come! read more

My fiancé had a bad experience elsewhere.. Heard great things about this place and Dr.Nguyen. Decided to give this place a try to get my fiancé to go get his after I try it out. Great costumer service. Amazing cleaning! Will be back read more

In over 50 years of medical and dental treatments this was the worst experience that I ever had. I went in for a cleaning and they were so busy telling me everything else I needed that 3 lonnngggg visits later, my teeth still hadn't been cleaned. I agreed to let them give me a crown and it was the worst mistake. I wish I had read reviews before becoming a patient. Looking back I can see how they aggressively pushed me to get this done. They also wanted me to do a few others, get my wisdom teeth removed and other (probably unnecessary) procedures. The first visit they had so much trouble with the temporary crown that I was in the chair almost 6 hours. The second visit, they removed the temporary and then realized that they ran out of cement after I'd been there a couple hours and the temporary was out. Seriously? So, they put the crown on temporarily and had me come back a third time. Still no cleaning. The third time they put that crown on 5 or 6 times and couldn't get it On correctly. Once they did but there was floss stuck underneath so they had to remove it again. The pain was so horrible each time they had to pull this thing off. I have a high pain tolerance but this was beyond! Even worse than surgery or giving birth. The stabbed and jabbed me so hard, numbed the wrong areas and I looked like I had been beaten up. My lips and chin were pinched and scratched and cracked. I had sores the next day. I knew the crown wasn't on correctly (pretty sure they knew too) but I was petrified and needed to get out of there. It was really horrible!! The tooth that never hurt before has caused me pain for 9 months but I've been too scared to get it fixed, plus with the pandemic I've been putting it off but today it fell out. I've had crowns for over 20 years and this one didn't even make it one year. The worst part is I really believe that I didn't need the crown in the first place and now I need to pay someone to fix what they screwed up. Please stay away from this office. It's an awful, awful place. read more

DO NOT RECOMMEND. Run now! I booked an emergency appointment after a severe tooth ache and the dentist told me that I needed to get my tooth removed. I was in shock and he did not explain anything or bring any ease to the diagnosis. I began to tear up (I was also in a ton of pain) and the dentist simply handed me a tissue and stated that "he would go get a woman to come in and help me." The male dentist lacked empathy and bedside manner. I do not recommend going here! read more

This place is absolutely horrible, and should be completely avoided. The admin staff is completely incompetent, showed up for a scheduled appointment that the dentist wasn't there for, and multiple other scheduling errors. Was told repeatedly that treatment plans and records would be emailed to me but never received them. I had a different dentist every time I went despite trying to stay with the same provider. The last dentist had the worst attitude I've ever experienced, he clearly didn't care at all about my treatment and offered no help to understand my options. For multiple appointments there was malfunctioning equipment that prevented me from getting complete treatment. read more

This could be the most immoral or poorly trained dentist in the Denver area. I moved here 6 months ago and needed a new dentist. I went in for a routine cleaning and told them I needed a new retainer. The dentist sold me a night guard saying it would be better, stronger, and longer lasting than any retainer. Any good dentist would know that wasn't the right product - night guards are for grinding teeth. I got the night guard and never felt like it fit well. I went in several times for readjustments and they kept saying it's fitting properly and to wear it. Fast forward two months, my front teeth have shifted inward from a poor fitting night guard and my bite has changed. I've had terrible jaw pain for the last 3 weeks and now I'm spending thousands of dollars to get my teeth fixed by an orthodontist. This dentist is so immoral, that I wouldn't even trust them in trying to fix the issue they've created. Don't go to this place. They'll take advantage of you to make some money. Hope this helps!! read more

Update - The Office Manager, Emily, called and worked out this issue in a very professional way, and I genuinely respect places that do that. I can tell she has a much different approach than the person I spoke with this morning, and my hope is that her staff learns from her. I was referred here by another office I go to for a root canal, and they rescheduled me to this office. My appointment was on Wednesday 1/23 but I was in San Francisco the weekend before. I came back from SF with the start of a cough and like I was getting sick, and did not want a root canal while I was phlegm-y and coughing. If you've ever had a root canal, that sound like a nightmare. I called to try to reschedule. The receptionist (correction) was very unsympathetic, and told me there would be a $50 charge to cancel. The alternative... come in for the appointment while I am sick. NEVER trust a dental office that would rather have patients come into their office with illness rather than waive a ridiculous fee and reschedule on a day when they're feeling well. Worst part - I told the person I spoke to that, after being told I would have no choice but to pay the $50 fee because "Its the policy," I would not be rescheduling to their office. In a 'dont-give-a-crap' tone of voice, was told "thats fine, we'll charge your account that $50, have a nice day." Unprofessional. Unethical. Unsafe. read more

I'll give this place zero stars if possible negative stars is what they deserve their customer service is absolutely atrocious not only Do they not care about how the way they treat you but they don't care about you personally I strongly advise never giving them business or anyone associated with them business. I can assure to you you will spend the hours on the phone with your insurance company when they charge you double what you should have been charged . Also Billed years after your last visit ! DO NOT GO HERE read more

I'm really surprised by the bad reviews I've read. I had a very pleasant experience here. I felt like the communication was very good and I knew exactly what to expect as things went along. Dr. Boettger is very kind and I thought very good. I really hate going to the dentist and don't get cleanings as often as I should (who among us??) - maybe I'm the only one. She didn't make me feel bad about this and really did a great job with my crown after I broke a tooth on a popcorn kernel. The hygienist, Stacey Hefel, was excellent as well. I'm very glad I came here and didn't read all of the bad reviews. Sometimes I think it is just the pissed off people that leave reviews on yelp. I know I'm guilty of that sometimes - but I wanted to let people know about my positive experience. read more

Cherry Creek Modern Dentistry - Same day crown machine. Very impressive. - General Dentistry Near Me - Glendale, Colorado

My husband just had his dental cleaning at Cherry Creek Modern Dentistry with Dr. Andy Nguyen. The office got him in for an appointment very quickly, was very professional, friendly and efficient. Our family has used this office for the past few years and have always been very pleased with the results. The experience was a great one and we will continue to visit Dr Andy with our dental needs. read more

I am always so pleased with the outcome of my dental appointments at CCMD. The staff is courteous, professional, and friendly. Dr Andy is always so helpful and takes care of my unexpected dental needs when they arise, without hesitation. The dental plan makes my treatment plan more reasonable (for people without dental insurance.) i am smiling and heathy since starting my dental treatments here. Highly recommended! read more

I would like to report on the very poor experience I have had with cherry creek modern dentistry. I was a patient with them for 4 years. In those 4 years I never saw the same dentist or hygienist twice. I also noticed a steady downfall of their facilities and equipment never working. Also some of their techs do cleanings and not certified hygienists (major red flag). My last visit was the final cut off. I was told I had a fracture on one of my teeth and was advised to get a crown, I refused as I had never realized. I also had them repair a chip on my front tooth. First of all whoever was the "dentist" that day kept forgetting to do certain things I paid for and was very scatter brained. I the patient had to remind her constantly. The filling she provided took 5 minutes (alarmingly fast for a chipped tooth). The filling broke off the following day. I now go to standley shores dental in wheat ridge and have had exceptional care. however they found DENTAL CEMENT on my lower teeth and thought I had a permanent retainer due to the sheer volume, I don't. That was residue CHERRY CREEK MODERN DENTISTRY CARELESSLY LEFT! they also said I had zero fractures in my teeth. UNBELIEVABLE. And the filling work that dentist had done was shocking to my new dentist, they couldn't believe how little prep was done and the fact that lady had sanded down my tooth so poorly. I honestly feel I have been a victim of malpractice. Please if you have any sense at all do not come to this awful place. Dirt facilities, careless staff, very poor care. read more

The worst dental experience of my life. My partner recommended them so I thought I would try them out. Like a terrible used car salesman they kept pushing unnecessary dental procedures on me, like a root canal and a veneer cap, because one tooth was pushed up slightly and 'might cause me discomfort' in the future. When I said no I'm not interested I just want a cleaning, they kept pushing it. They wouldn't clean my teeth until they heard from my insurance on how much the root canal would cost me out of pocket. I sat in the chair for almost an hour until I left. Never got my teeth cleaned. As I was leaving they asked if I would like to schedule the procedures, again I said no. They followed up with an email with my out of pocket cost and again asked if I wanted to schedule the procedures. I would not recommend this place to my worst enemies. read more

I was told I needed $2000 worth of deep cleaning and dental work. They even have a signature pad attached to the exam chair to help pressure you into agreeing to do the work. I was told I had gingivitis and my gum pockets were 5-6mm. I was weary and saw my main dentist back at home a few weeks later and was told they were all 2-3mm and my gums were fine. DONT LET THEM SCAM YOU read more

I hate the Dentist. That's about as clear as I can be. Never been a great experience for me until I came to Cherry Creek Modern Dentistry. No need to go into too many details about the Dentist's office in general, but here are some highlights regarding their staff. As a new patient, felt super welcomed and everyone at the front desk was super kind and helpful. Better yet, I was called back on time! That has never happened to me. The process from X-Rays, to meeting with the Dr. , to cleaning, were all easy and quick. Easy to set up next appointment as well. I'm never a fan about huge corporate operations due to turnover of Dentists, but Cheery Creek Modern Dentistry does it right. And..I guess I'll go back. I still hate the Dentist though! read more

Yes!!!! I went to the dentist today for the first time in 5 years (I know). Naturally I was terrified all my teeth were rotting and going to fall out of my face. Totally anxious. The staff there was super friendly and encouraging through the entire visit. They explained every procedure. Dr. Andy and his team were great. Luckily for me I just needed a small cavity filled (didn't require any lidocaine). I am so glad I found this place! read more

Wow, this place is amazing. I hadn't been to the dentist in about 6 years due to cost and mental health issues before my first visit to this office. They got me in very quickly, and treated me with compassion and understand. At my six month cleaning, I realized I couldn't pay for my appointment. Rather than having me reschedule, they allowed me to be seen and gave me some financial options for the future. Their priority truly is the health and wellness of their patients. I feel welcomed every time I am there, and continue to be blown away by their compassion read more

You know that warm fuzzy feeling you get when you are getting screwed by a car mechanic? ...Feels like that, except ten times worse. The guy who did the x-rays was nice and did a good job. Everything else was pretty unacceptable. After the x-rays they take me to another room to get imprints. The x-ray guy was getting ready to do them when a girl calls him away and so she does the imprints. After she leaves, I wait for about 15 minutes for Doctor Harrison to arrive. By now I've been told at least twice that the doctor I'm seeing is the one that runs the practice. She comes in and is in her mid-20s wearing high heel boots. Doesn't explain anything she is doing and goes into her routine throwing out numbers and jargon to the assistant. Takes about five minutes and after I ask her what that all meant and she replied "we'll talk about that soon." She then puts up the chair and briefly tells me I have gum disease and cavities that we need to take care of. She also tells me that I should take out my wisdom teeth, not because anything is wrong, but because I don't need them. She then informs me that Perry will come in to talk about price options before she cleans my teeth. I'm still sitting uncomfortable in the dentist chair, while Perry breaks down the costs. The doctor didn't explain anything and I have to ask the money guy what everything is. The whole time he doesn't even ask if I want to do any of the procedures (neither did the doctor). I actually have to insist to him that I would like to wait. They actually have a signature pad on the dentist chair so they can pressure you into signing right there! He leaves and says the doctor will be right back to clean my teeth. I wait at least 30 minutes in the dentist chair with the little bib on considering walking out. Finally, some other girl notices me in the room. They had forgotten about me. Apparently Perry left and didn't inform anyone and the Doctor was "Busy." The girl tells me I need to reschedule to come back another time to get my teeth cleaned. After expressing my frustration she goes to check and see if the doctor is available. She's not. The girl brings in an assistant to clean my teeth who just got there and didn't have any clue what was going on with my exam. He cleans my teeth and he's a nice guy and apologizes, but he wasn't even sure what to apologize for. No one knew what had been completed or what else needed to be done. I left and no one knew what was going on with my exam. This place is inefficient, unprofessional and does not care about you as a person. They lure you in with a low-cost exam only to upsell you high cost procedures with no regard for you as a person. read more

Update Two: DORA did absolutely nothing. I've heard from a few other Yelpers that they have pursued DORA complaints and small claims court claims - no one reports a good outcome. I don't know why this review keeps getting filtered out: it's legit, I had a terrible experience at Cherry Creek Modern Dentistry - resulting in bone loss by the time I got repairs performed by a competent dentist - and I wish other people could see this and be warned off. read more

They are horrible!! They just want to make money off of you and will try to nickel and dime you. I went in for a first time visit as I was trying a new dentist from recently moving. They did X-rays even though I said we can get them from my recent (6months ago) other dentist. They then did not start a cleaning and said they needed to do the gum check first to "decide which cleaning was needed". After seeing I had slight bleeding by two teeth they said I needed a deep cleaning which would cost $250 instead of my free insurance covered one. When I decided to not do the full deep cleaning they left me in the chair for a long time without coming to do my cleaning and I then decided to leave. I asked for my file and left. They were terrible. I do not recommend at all! It's a horrible scam and should be reviewed by fraud. read more

I went in today because my tooth had been bothering me for awhile and I will say, I had a delightful experience. I believe, Sherry is the new person at the front desk and she is amazing. Talking to people seems to come naturally to her and she found a way to un-awkwardly talk to me about her pets, my pets; her family, my family; her husband, my partner. When the owner of the practice came into chat with me, I was again nervous. But she apologized to me and told me she appreciated the feedback. Apparently, the whole office had a conversation, which actually makes me really happy. If more businesses actually took these kinds of things seriously, like CCMD, I would probably be more willing to patron them and write them happy reviews! I salute them for taking it seriously! My dentist, Jenna, was very nice, open, and more natural this time. For one thing they just seemed less rushed, less cattle prodding, more genuine connection. I felt like there were still a lot of folks in and out of the room, Hannah was with us for the majority of the time and she was friendly. They both checked in with me the whole time; made sure I was comfortable, wasn't in pain, and wasn't drowning, which is my greatest dental-fear. She was very professional and assured me that if things were not perfect after the numbing stuff wore off to come in and they would adjust it. When we went through my billing there was a little confusion, but it was immediately straightened out. And I swear, Sherry checked on me throughout the entire visit to make sure everything was going as planned and that I was comfortable. So really the whole thing was good. I was able to use the discount program and the Smile Generation financing. My tooth already feels better, I am excited to get my night guard, and all-in-all, I think they are definitely improving and I would recommend it to others and go back. read more

Where to start? I started coming to this office way back in 2010 and initially had great experiences. But the longer I was a patient, my visits became more disorganized and I sincerely began to question the treatment I was receiving and being recommended to pursue. Rarely after my first visit did any of the techs or hygientists introduce themselves or explain what they were doing. I felt as if I had turned into a head with teeth, but nothing more. And soon, I rarely saw the dentist that I had first come to see. Over the course of my last two visits, I felt as if I was bombarded and being guilt-tripped into doing procedures that I didn't believe I needed. I've always had excellent dental hygiene, so extensive work, including lasers treatments other reviews have mentioned, that wasn't necessary one year ago really made me question the integrity of CCMD. So before going ahead with anything, I wanted to get a second opinion from an independent, self-practicing dentist not associated with any Modern Dentistry. And lo and behold, um, no, I don't need thousands upon thousands of dollars worth of dental procedures. Surprise surprise. I had always been baffled by the negative reviews for this office because I was initially treated so well and had great care. But as I visited more, I completely understood why. I lost confidence in this office and am extremely thankful I trusted my gut and got a second opinion. Run away! read more

Do not even think about coming here. These guys are just unbelievably rude and unprofessional. The assistants couldn't see me in my examination room, couldn't see me, so I kept overhearing them complain loudly about the patients and their "swamp-ass." Nice. They had terrible bedside manor, and would ask questions they obviously are assigned in order to appear human with the most dead set of eyes and facial expressions you have ever seen. The juxtaposition between the warm, "I am asking this to project friendliness" questions and the "I wish you would just die so I could go home to my percocets and Toddlers in Tiaras" expressions could literally be in a horror movie. Terrible, trashy people. The dentists themselves aren't any better. My dentist made several basic mistakes. Like telling me my bottom left wisdom tooth needed to come out, and then writing my bottom right on the chart. Which led to just a shit-storm of confusion when I finally got to come in for the surgery almost three weeks later (they have an "independent contractor" surgeon that comes in once a month-so consider that if you have severe pain and don't want to pay multiple times for x-rays and consultations). The oral-surgeon was perhaps the biggest jerk I have ever had to deal with. Literally told me I would probably die if I waited a few months to take out the rest of my Wisdom teeth when my insurance starts again. Felt like dealing with a used car salesmen, using hardcore, high pressure tactics to get the biggest sale at once. Not impressed at all with this place. Worst dentist's office I have ever been in by a long shot. read more