The service we received from Todd and the moving team was remarkable. They were on time and very…read moreefficient in moving us from our old home to our new home. They were careful to protect the houses and the furniture. We could not have asked for better service. Great quality and service. Price was exactly as expected!!

2 Guys and a Trailer, Moved my Wife and I from Kankakee, IL to Kentucky. He had the best price and…read morehad no condition on what he would or would not take or take apart. He was able accommodate a hold period while we got our new house ready. The men that Todd employs were extremely friendly and personable. Todd an his crew are A#1 in my book. I 100% recommend this moving company. Thanks again Todd for all your help.

We had an old broken hot tub that I cut up into pieces and really didn't want to figure out how to…read moreget rid of. Called at about 3 pm on a Thursday, they responded quickly and showed up as scheduled Friday morning. 20 minutes later, they had everything on their truck and even swept up the driveway where they loaded the truck!

We had hodgepodge remove several pieces of furniture. They got back to me right away with a fair…read moreprice. They came in two days couldn't have been more professional. Great to do business with.

The movers were accommodating due to issues with appts regarding UHaul. In which I appreciate. I…read morewasn't happy with the fact that my bedroom furniture was just piled in a corner. My understanding was that all furniture would be placed accordingly. I had higher expectations due to the value.

Jacob and team did a great job for us. Unloaded a 26ft Uhaul van in about 2 1/2 hours. Folks…read morenever stopped moving and handled all the heavy stuff with ease. Well worth the value to get everything into the right rooms so we could start the unpacking and set up process for the family.

Today was that wonderful day when you move from one location to the other. Moving mountains of…read moreboxes, lifting furniture that weighs a ton... all of that may sound fun to some people but not to me. I decided to be a lazy person and hire some movers to make things much easier. After talking to Philip, my day was set for doomsday aka moving day They showed up and cleared the house promptly. Even as the weather went from low 70s to low 90s, all of them did not slow down one bit. Overall I am very happy with the service I received and will gladly recommend them to anyone moving.

The owner, Patrick, is extremely creepy and unprofessional. He found my information by searching me…read moreon Facebook and googling my home address and has called and texted repeatedly. He was throwing people's (mine and my boyfriend's) first and last names and our addresses out there for the world to see. Would not recommend, especially if you're female. I'm honestly afraid for the females that hire this man. Please be careful ladies. He literally looked my name up on Facebook, and googled my information and called and texted me. How creepy. If you're a woman, use a different moving service. I would never trust someone this creepy with my home address or any personal information!! This 100000% pertains to him as a business because as a MOVING company you are not allowed to share people's personal, sensitive information. Aka... their home address. Someone that has no respect for a person's privacy with their home address will never get my business and it most certainly won't get them a good review. I don't even need to prove this because in the comments section he was posting my personal information like who I'm dating and my home address. He edited it thank God but still! How creepy!!!! Who does that??? What business owner does that???

Horizon Moving Service did a great job for my mother moving into her place. I highly recommend…read moretheir services.

Never have I seen such unprofessional service. My dad paid $500 for 3 men to move him out of his…read moretiny one bedroom house. He paid them yesterday. Today the man calls and says he's running late, something about the moving truck. 2 hours late he shows up to my father's home with just his tiny wife or girlfriend. Mind you, my father has stage 4 cancer and doesn't need to be helping move items. There were no other men with him to help move things. The truck was a UHaul(which WE could've rented for less than $500). They leave for the new house the same time as my father. They tell my dad they're stopping for lunch (?!?!?!). My dad stopped and grabbed lunch too and made it to his new house a full 45 minutes before the man and his wife did. Once they showed up, they looked like they were high on something, and when confronted about the amount my father paid compared to them being late, he wouldn't comp him any of his money back, just said thanks and he's sorry. This guy is a scam artist. Only gave one start because I was forced to give them a star.

Also, I wanted to comment that I had done another move job, a couple weeks later and it was a good…read moretime again, i highly recommend

Poor service. Guy refused to provide a contract or receipt for a requested cash payment. Then he…read morehung up on me and never called back until I published a factual review

I am not one to leave reviews, but I am extremely dissatisfied with Save Your Back Moving LLC…read more I was moving to the New Lenox area so my wife and I thought it would be great to find a small business moving company out of the area to support. We were quoted 5-6 Hours - 4 Crew - 1 Truck. (2- bedroom 1800 SQFT Townhome) (assured 1 truck would cover everything) (This was to get everything out and into the new home) Move ended up taking roughly 12 hours Due to the below errors of Save your back. Owner "Josh" came to the house to physically quote /Visually see what was in the house and see all that was going to be moved. NOTHING was added to the original request - It was well delivered that EVERYTHING must be moved out. We had a same day closing and we did notify Save Your Back they would need to arrive by 8AM latest and out by Noon. (We were told this would not be a problem). Movers arrived roughly 30 minutes late and began work, as we got closer to Noon, I mentioned to the lead mover we were cutting it close on time and would need to be out by 12pm, I was told no problem they would be done in the next 45 mins. No less than 15 mins later the same mover came to me and said there is not enough space in the truck and there was nothing they could do unless "we" went to Home Depot or Menards and rented a truck, and they would fill it for us. (I thought this was an outrageous thing to tell your clients since you are a "moving company" ....) Clearly at this point it was beyond obvious Save your Back team came unprepared/evaluated incorrectly. (Didn't bring a large enough/additional truck due to a poor evaluation by the owner Josh when he came for the quote). Due to poor evaluation, I let the lead mover know I would be calling their office to let them know our issue since he wanted me to go rent a truck from Home Depot. A light bulb must have clicked in the lead movers head once I mentioned this to call his boss for a resolution. Spoke with Griffin (sales guy answering their customer move in progress lines) he let me know they had a truck coming but it would be at minimum an hour until it got there due to the truck being filled with (Junk) that had to be emptied before it could arrive. (This was at about 10:45AM - Truck never showed until 12:30PM) They were going to charge me for the truck as well but eventually realized I should not be paying for the additional truck due to their poor quoting/evaluation process. (Still charged me for the hours it took but just not the $59 dispatch fee-Laughable). By the time they had gotten out of the townhome it was roughly 1:30PM. (We were supposed to close at 12:30PM and ended up not closing until well after 2PM due to these issues) Once movers got to the new home they did have to sit and wait roughly 2 hours until we could close and get into the house to finish the job. (I took responsibility here and did not ask for reimbursement on this part, even though I probably should have as it was a trickling effect of their evaluation error) There was roughly a 2 1/2 -3 Hour period where movers were waiting for the additional truck to arrive/ pack the truck. I did not believe I should be responsible for the 3-hour charge here due to their poor planning/ poor evaluation. If they showed up prepared/did their evaluation correctly we would have never been in this scenario. Save your Back disagreed here and would not cover the 3 hours for their errors. On top of that mess, they did not wrap all our furniture as they said they would, which caused damage to specifically 2 pieces (Large tv stand and Sofa). They also put a handful of dents/scratches/marks on my new home's walls/staircase/front room/loft. I eventually was able to speak to Mark (Founder/Owner) after speaking with (Owner) Josh who told me I would have to put it up with Mark and acted like he had no idea what was going on. Mark said he would have to "Speak with the crew and do an investigation" This took over 24 hours to do. I Was shocked to receive a call back from Mark where he basically told me to kick rocks and all they would reimburse is 15 minutes of time and he would come himself and patch holes. I asked Mark if that is how Save Your Back LLC treats their customers by not taking responsibility and charging their customers for their poor planning/ errors? He became quiet on the phone and began to tell me to have a nice day and hung up. As a smaller moving company, you would think reputation and customer satisfaction would be a priority for them, clearly it is not. These guys do not know how to do business with anyone yet their own community. All they see is dollar signs. They will suck you in with a too good to be true quote and hammer you for over 100% of given quote owning no responsibility for their employees/companies' errors. Instead of saving your back you should SAVE YOUR ASS and go with a different moving company.

Please do not use these movers under any circumstances. It just kept getting worse…read more We were quoted $880 for 3 guys, 4 hours, and 3 stops. Sounded great but heads up, the initial estimate did not include travel time so they tacked on another hour. It took them 2 1/2 hours to load two dressers, a mattress, a desk, and three chairs into the truck at the first stop. They wrapped the furniture, but it was still scuffed up. By 1:30, we were not even 1/3 done. They did send over two additional men after I called and said I wanted to stop the move. We ended up with 5 movers and 8 1/2 hours to move an 1100 sq ft home. Afterwards, we found my recliner still disassembled, my metal box spring completely bent, and my sofa sleeper had a leg ripped out of it. I have had several calls with the owner, and while they were able to fix my couch and reassemble my recliner, the only concessions he made was to not charge me for the extra people or time. I am still waiting to determine what he will do for my broken box spring. I really would have appreciated a discount for what we went through. We ended up taking all the boxes and small furniture in our own cars. I have no idea what the time would have been or how much more damage they could have caused.