I had a medical emergency back on July 4th of last year. I was rushed to Riverview by EMS. I can…read morehonestly say the doctors and staff of the Emergency room, ICU, and Cardial Step Down Unit saved my life. My understanding is I put the staff trough "Hell" my first day there. I don't remember anything about the first two or three days there. They sedated me. I was their guest from July 4 to July 10th. I can't remeber all the doctors, but I do remember Dr.Patel, Dr.Higgins, and Dr,O. I can honestly say these wonderful people saved my life. The housekeeping staff, nurses, and food service also played a great role in saving my life as well. They all deserve a world of credit. By-the-way people say hospital food is bad...not at Riverview. I and my wife found their food to be quiet good. God Bless the staff there!

I had to have surgery on a Friday, and I was so nervous. The atmosphere was very positive and the…read moreway they treated me was professional. They calmed me down, made me feel relaxed, and showed respect. I usually do not trust people's word when they say that I am in good hands, but they were true to their words. They also demonstrated such a comfort, that it warmed my heart... then I knew that I was going to be ok. After my surgery I was still treated well, and they still remained professional. What also calmed me down, was that they were so informative in regards to my condition as well as my procedure. I thank you all as a team, specifically Elizabeth & Leigh L. , Ashley RN, Vegan M. RN., Leigh H, RN, and Dr. Katie Novitski.

Atrium Health Family Medicine on John Davenport is a facility to stay away from. Dr. Thomas is a 7…read moreout of 10 and he's the highlight. The all female office staff is rude, entitled, and a joke at their job. If getting you billing right is important don't drive onto the parking lot. Brandy the office manager is complicit in the incompetence and has no control or standards in place to run a " medical" facility. I'm completing this review so other folks don't waste their time. A 1 out of 5 is too high. AMF

I would not recommend this hospital for anyone on medicare. The male inpatient internist and er…read moredoctors are shovenistic disrespectful to patients when they refuse certain treatments and want second opinion. My mother went in with one problem and an infection. They gave her medication that caused a stroke and a procedure that ruined her healthy kidneys. They milked medicare and now she is gone because of of two of these doctors. I could tell the male doctor whom I think worked for a pharma company because he put my mother on expensive pills last minute that one female doctor and nurse said she didn't need.

This is possibly the worst hospital in the country. The quality of care is so bad that you will be…read moretaking your life in your hands if you show up there. If you are admitted, your doctor will not be allowed to attend you, as no physicians have privileges there. The one doctor on duty at the hospital is not going to be someone who could get a job anywhere else. It is run by and staffed with judgmental people who have all kinds of agendas other than patient care. The bathrooms and patient rooms are not just dirty, they look like they have not been properly cleaned in years. How they pass hospital accreditation is a mystery to me. The food is scant and unappetizing. My mom was served a plate of plain iceberg lettuce for dinner. When she asked for a proper meal the dietician came to her room to tell her that the hospital didn't have the money to provide more than that. Everything about this place needs to be improved, but no one in authority is willing to work that hard, apparently. Jackson county deserves a decent hospital and this one falls far short of that bar. Save yourself, go somewhere else.

Surgery was a success! All staff and employees were friendly and courteous and very knowledgeable!read more

This emergency room is as slow as slow can be. Every single time I have had to come here it's…read morenothing but excuses as to why they can't get you in a room. I've been in the waiting room for more than 2 hours with a possible blood clot in my leg with the pain steadily increasing and the dizziness increasing in waves along with being cold and hot randomly. Now they don't have any beds. I literally could've been driven to the Birmingham VA hospital and had this figured out by now but came here under recommendation of its possible severity. If I could rate zero stars I would. After finally getting to the back, the staff was very polite. They asked about my experience in the front and apologized for the treatment. They were fast and efficient.

If you need a little body repair, this is an excellent place to go! I cannot recommend them too…read morehighly! I love my new knees!

I go to the emergency room in the middle of the night due to pain in my throat and worries about…read morevarious infections in my body. The initial booking process was pleasant and quick, but the moment I saw the doctor I was face to face with the most conceded man I've ever had the displeasure of laying eyes on. Every one of my concerns were met with a "No, you're not." "What made it so important to come in the middle of the night." I left due to the way he was talking to me and I don't think I'll ever return. I was diagnosed with Strep Throat at Riverview 5 hours later. Whoever saw me: Quit your job, you have absolutely horrid bedside manner.

Took very good care of me for Kidney stones.Staff was friendly and I felt I was really cared for.I…read morewould highly recommend this hospital .This is your Working Man Review.

I called to find out what I needed to do to get in. After spending forever on the computer filling…read moreout everything and making photos of everything, I got a message they weren't taking any more patients. Couldn't you have told me that on the phone as I spent 30 minutes trying to get these things completed. Besides that...horrible attitude and very non-caring girl that I spoke with. NEVER would I go here...EVER

We were told they don't do stitches when we showed up. . This was 10months ago I didn't write the…read morereview in the right spot. However this was so bad, I had to make sure to leave the review almost a year later. Much like a previous comment - I would give them a negative if possible. #TheyNeverLookedAtTheInjury

I am currently a patient here. Medically speaking, they take care of you, basically. The nursing…read morestaff were attentive to basic needs like meds and snacks and water, and most were nice people. The hospital itself SUUUUCKS! They seem to be trying to cut cost everywhere. They no longer offer the large reusable drinking cups. Only small Styrofoam cups to fill the garbage with. I reused mine. The usual plastic wash basin, wet wipes, toothbrush, tooth paste, vomit tray type comfort items are no longer available even for those unable to use a bath or shower. I had to get someone to get me some from Walmart. NOW, the food! A meal plate has an extreme amount of shrinkage! Lets just say the amount of food would not provide a meal to my 3 or 5 year old much less to an adult. I had to use the vending machine or have food brought in, in order to keep from having hunger pains between meals and over night. Oh and the food flavor was horrible as well. An EKG was done, but it was unnecessary for my problem. The tech said they are performing one on EVERYONE they can. It was so obviously the hospital was padding the bill because I had no complaint or symptom even remotely related to my heart. I had to ask if it was to pad the bill and they could not confirm or deny that fact, just that it was policy, not orders from the treating physician. More proof of padding the bill. But after doing it they agreed it was really unnecessary for my problem. I will be reporting that as a fraud waste and abuse being an unnecessary procedure, Like changing the oil in a car for a flat tire. As far as the bed, all hospital beds suck. But mine felt like I was sleeping on a hard floor. And good news germs, check out the pic, my room was only cleaned every two to three days. That's not much considering all of the foot traffic that comes in and out of the room. I had a universal precautions class when I worked at a hospital. They taught that shoes, hands, and clothing can easily spread all those things in a hospital and compromise patient and staff health and safety. Shoes pick up human waste, blood, chemicals, dirt and yes germs. They fall off at random points and can at times travel quite a distance as well before dropping off. Due to my poor health I'm sure I will be in a hospital in the future, but not this one! It's gone down hill fast. I was discharged with an undetermined diagnosis. NEW I had to go to the hospital again Dec4. I went to Floyd for the same issue and the ER was full but I was only there 2 hours and was discharged with a diagnosis and ortho referral. Thanks Floyd.

I'm writing this review based on the experience dealing with the Behavioral Health services that…read moreRedmond provides. As an individual that works with the general public in emergency situations, I've seen and dealt with individuals having a mental health crisis. Recently I had a significant family member taken voluntarily by EMS to Redmond for assistance. Redmond does not have on staff mental health Doctors but utilize phone screenings which do not work as seen first hand by Floyd Medical Center. After numerous calls with the nurses and explaining behaviors being observed of a loved one, they continuous ignored our details and ignored the patient even stating to them they were hearing things that others couldn't. A 10-13 was originally placed and then removed because the phone Doctor couldn't observe any behaviors. (Not sure how you can do that over the phone). Needless to say I was left having to pickup this loved one while still dealing with the mental health issue without any assistance from the Hospital. I say all of this to say you need to stick with what services you excel in which is Pulmonary Heart and leave the mental health services to Floyd which is by far more superior and have onsite staff to address and assist the loved one facing this mental health crisis.

Do you love waiting for at least three hours in an ER bed? Do you love nurses that would rather…read morestare at their phones than actually check on patients, and wait nearly 5 minutes to answer a call button? Would you like to be brought in by an EMT and left in the hallways screaming when only three rooms have patients in them? Would you like to wait those three+ hours and never even see the doctor once? How about have them give you a prescription for something you don't even have just so they can dismiss you and charge insurance. Oh, that prescription will worsen your symptoms, by the way. I have never used this ER, personally. But I have brought several family members and the things I have witnessed are beyond terrible. Dirty floors and walls. Dried blood and pulverized pills on the floor. I watched a woman suffer in the hallways because it took over an hour to clean a room for her. Then they shoved her in the room when she would scream and nobody went to check on her. She hit the call button and a voice came over the speaker asking what was wrong but she couldn't get words out except yelling. The nurse? on the speaker just kept asking over and over what the patient needed. The room was two doors down from the desk. Finally I heard an exasperated sigh, the scooting of a wheeled chair, and the nurse at the door asking the woman if she rang and what she wanted. She told the lady the doctor would be in in a bit, and left her suffering. In the time I sat with family waiting to see a doctor, which never came, I saw two bodies wheeled out the door by the funeral home. Bills were charged to insurance stating that they had seen the doctor, but they 100% did not. The staff threw away my person's samples and when asked to give more- they couldn't. So, my family member was given an incorrect assessment and medicine that aggravated the situation. My other family member went in with a kidney stone. They made him wait for over two hours before taking him to CT. They would not give him any medicine but instead let him suffer for over three hours. Finally, they gave him some heavy medicine (very addictive, probably not the best choice when something could do just as well and not cause possible future problems- but, hey, I'm no doctor). Sent him home to come back if needed. His three+ hours of suffering and only seeing a doctor right before leaving, left a bill of 10K. Uninsured. So, I would say go anywhere else. If you can. These were by far the worst experiences I've ever had in an ER and I have seen some bad ERs!

Under staffed. Patience care in the ER cannot be adequate.read more

I had hip surgery today and I can't speak highly enough of the staff. From the time I came to do…read morepre-op screening until the time surgery was complete we had a great experience. The staff was very helpful with explanations of what would be happening, they catered to my wife and I to make sure we had what we needed, and the biggest thing to me was that they constantly checked in on my wife while I was having surgery (that meant a lot to her). Even the doctor him self (Dr Lawler) checked in on my wife twice to update her. I'd say that the quality of care that I received was excellent today. So a big thank you to the staff that cared for me at Stringfellow!!!

I had two surgeries done by Dr. Stremmel here, and the staff are very nice. It's a very clean…read morefacility.