I have been a patient for years. This is a wonderful office. The staff is very friendly. Julie…read moreCarr cleans my teeth. She is very good and quick. She is always professional. She does a fantastic job. Very pleasant experience. The new dentist is awesome. I highly recommend this office if you are looking for a dentist. Ask for Julie to clean your teeth. Kim Hamrick

For quite a few years now I have been a satisfied customer of Boiling Springs Family Dentistry…read more The three current hygienists that I am familiar with (J, E & A) are ALL top notch. I really have no particular favorite because none have left anything to be desired - they are ALL great! The office staff always seem pleasant, professional, friendly, efficient, and even appreciative of my business. They have customarily had the proverbial bar set rather high, but I believe today they elevated that bar across the board. In particular, the cleaning I received AND the checkout process couldn't have been better. Dr. Hendrick and Miss Starlyn have seemingly assembled a top-notch team of people that should certainly stand out in their field. I do not dread dental appointments like I once did. I appreciate these people and am glad to have found them several years ago!

Went MUCH better than I expected!!! I was worried for…read morenothing! Dr. Edward's was an EXPERT...first root canal...super modern technology

From the owner: Dr. Edwards is a board certified Endodonist service the Spartanburg area since 1996. We offer same…read moreday service for your convenience. Contact us Today for your appointment.

Years of Avoidable Harm--Tooth Loss, Jaw Injury, and Dismissive Care…read more This office's pattern of poor communication and high-pressure tactics has lessened the quality of my life as well as cost me thousands of dollars for visits and night guards. In late October/early November 2019, I had an apicoectomy on tooth #9 with John D. Wells, DDS at 16600 Birkdale Commons Parkway, Huntersville, NC 28078. I followed all aftercare to the letter, rinsing faithfully with the prescribed cleanser. After the first procedure, I started feeling pain and discomfort in the tooth area after drinking cool water, so I contacted the office right away. Dr. Wells had me come back for him to take a look. He then determined he needed to redo the apicoectomy. Afterward, I asked what the problem was, and he explained that the dissolvable sutures from the initial surgery hadn't dissolved, so he removed them manually. He assured me healing was on track, but by early 2020, persistent infection forced me to need an extraction and an implant, which was both costly and heartbreaking, especially at my age for a front tooth. I was 80 years old going through all of this. I was never told about the threat of infection, and only learned later that undissolved sutures can trap bacteria and lead to failures like this; and that dentists should proactively remove them themselves to avoid such risks. Had I known, I might have pushed for that upfront or chosen differently--but trusting the process, I returned to the same practice in 2022 for a root canal on tooth #8. That's when things worsened dramatically. During packing placement, the assistant demanded I open my mouth much wider to keep it dry, using scare tactics: she warned that if I didn't, "it would have to be redone." Again, I am an older patient, and it was very clear this assistant dd not care about me as a patient, and had no interest in a reasonable bedside manner. Fresh off the 2019 trauma, I felt pressured and complied to open as wide as possible, despite visible distress in my eyes, as she took her time. The strain immediately triggered pain and discomfort, and I was soon diagnosed with a displaced TMJ disc--causing relentless muscle spasms, a sensation like my jaw is off its hinge, difficulty speaking, and chronic agony requiring therapy and meds. After contacting Dr. Wells numerous times with my distress and concerns, he dismissed them outright, claiming the assistant "didn't force my mouth open or threaten me with a gun." No empathy, no accountability--just deflection. As I said before, this office's pattern of poor communication (e.g., not warning about dissolvable suture risks) and high-pressure tactics has lessened the quality of my life as well as cost me thousands of dollars for visits and night guards. The initial staff seemed friendly, but the care felt reactive at best. If you're reading this, ask upfront about materials and removal plans, get consents in writing, and trust your instincts--if something feels off, walk away. I wish I'd switched endodontists sooner; now I see one who actually listens. Proceed with extreme caution here.

I just had my second root canal here in five years. It was no big deal…read more People think root canals are a big deal, but that's due to old technology. Other than the needle being stuck into my gums at the beginning to numb the pain, this was 100% painless. Same as five years ago. I also learned that flossing is 10x more important than brushing your teeth. Brushing only gets the surfaces and gums. Flossing gets rid of the plaque that leads to bacteria and infection. Excess plaque has also been linked to Alzheimer's and heart disease. Great info, friendliness, and overall customer service here. Or you can call it bedside manner. Whatever you want to call it, Dr. Wells and his staff are highly recommended if you're seeking an endodontist.

This office is A++ from top to bottom. Before I even arrived the billing/estimate through my…read moreinsurance was already figured out and everything complete with a very easy to understand explanation. They were able to see me the same day as I was having an emergency. When I arrived the staff was not only professional but very nice and welcoming. Which I feel important for such a dreaded procedure (root canal). And believe it or not the best part about my visit was the Dr. and procedure. He was absolutely awesome. I mean so awesome that I wouldn't mind having another root canal. Ok maybe I don't really want another but I would drive from the other side of NC to go to this guy. Like I said before I had a bad infection and they got me in same day; however, once he began the procedure he was mostly concerned with how I was doing and if I felt ANYTHING! He didn't want me to be in any pain. Zero. So given that my tooth was so bad he wanted me to come back to finish and let my antibiotics do some more work in the meantime. Didn't charge me extra and didn't rush anything. This guy is a perfectionist and if you want your mouth taken care or properly then there is no where else to go. I have to say the root canal experience everyone warns you about was actually as enjoyable as a root canal could possibly be. I would give this practice 20 stars if possible.

Thank you Dr. Kleitches and staff for the excellent customer service. Painless root canal in record…read moretime. I would recommend Dr. Kleitches' practice to anyone in need. Blessings! Ms. C. Lynch

Just had my second root canal done by Dr.Henson and his staff. I don't think my experiences could…read morehave been any better. Was treated well by all. Did not have to take pain relief medications. They really cared that I was doing well during the procedure. Highly recommend these folks.

From my point of view, these folks are the best in the business. They are friendly, professional…read moreand I would recommend them for anyone in need of a root canal. Hats off to Brett Henson! This was the first root canal I've had done and my mouth wasn't sore the next morning.

At 74 years old I have seen my share of doctors. Dr. Bergman is the only doctor that has ever stood…read morecompletely behind their work. This is on top of the fact that his work, his demeanor and his staff were already 5 star. If you need a root canal tell your dentist to send you to Dr. Bergman.

I needed a root canal and had $2,000 in my dental insurance account. Before the work was started I…read moreasked the front office to verify my coverage which I observed her do while I was in the waiting room. I was handed back my card and told my coverage was verified. As they stated that payment was needed before the root canal was performed, I was told to put it on a credit card and get reimbursement from my insurance. I then proceeded to have the work done. As the reimbursement did not arrive after a considerable amount of time I contacted Dr. Bergmans office to see if they had received the payment. I was then informed that they do not take any insurance in their practice, it's cash only. I was stunned and asked why they didn't inform me of this at the time when I was asking for insurance verification prior to the procedure as I made it quite clear that I intended to use my funds from my plan. I would have gone elsewhere of course. The front office receptionist simply continued to state that they didn't accept any insurance and that was that. Now I understood why they insisted I put it on a credit card. A few days later I called the office and asked to speak to Dr Bergman. I explained what had transpired and asked that he would in the very least refund a portion of my $2,000. He refused. I'm a senior living on social security and this was an incredible financial crisis for me. I don't have any complaints regarding the work done but feel I was blatantly mislead and lied to for my business. Shame on Dr. Bergman. It's hard to imagine that this office is so greedy and heartless.

I'm liking this office. Straight forward, tells it like it is. Very friendly dentists and awesome…read moreassistants. Needed a pull and getting a bridge. Explained the process and gave the pricing before any work was done.

Dr. Miller and his staff are caring and wonderful! I absolutely fear the dentist and they are great…read moreto work with!!

On July 12, 2023 Dr. Shawn Kennedy gave me the impression (after looking at x-rays) that he could…read moresave both tooth #21 and tooth #22 with root canals and surgical root resorption repair (fillings). Dr. Kennedy was supposed to remove the sutures on August 23rd, however, the office called that morning to say that he would be unavailable. I did not get that message since I was already gone. Instead his assistant tried and could not get them out so she called Dr. Mancia (whom I had not met) to help. The removal of the stitches was a very painful procedure. My gums did not heal and they were causing me pain. Dr. Kennedy recommended I see Dr. Fertik for laser surgery which did not help but cost more money with the evaluation, procedure and follow up appointment. Dr. Fertik mentioned that part of the filling of #21 had become loose. I believe this was due to faulty workmanship from Dr. Kennedy. Dr. Fertik said he would call Dr. Kennedy. I did not hear back from Dr. Kennedy. When I called his office his response through the receptionist was "PULL THE TOOTH" and he did not offer to see me again to check on the loose filling. On February 19, 2024 I went to go to an oral surgeon who lifted out the piece of loose filling. He pulled my tooth #21 on March 15, 2024. I believe that Dr. Kennedy and his office were very unprofessional during this experience. He lacked skill in taking care of my teeth, was uncaring and did not follow through. This whole experience cost me $3,968.75. I could have avoided much of this cost if he would have done a good job with tooth #21. I would not recommend Dr. Kennedy.

I was referred to Doctors Kennedy and Ewing by my primary dentist. Dr Ewing handled my case which…read morewas a root canal procedure on the back, lower molar. Now I've had root canals before, dating back to 1957. That first one took about 3 weeks with many intermediate treatments- most without novocain. These procedures, thankfully, have been refined over the years but I was not expecting the ease and efficiency of Dr Ewing's treatment. This was a breeze. I was in and out in about an hour and was absolutely, positively pain free. The office followed up the next day and I reported no discomfort whatsoever. I enthusiastically recommend the Kennedy practice and Dr James Ewing if you need this kind of work.