I just left this location and I wish I could give them 10 stars . This was by far the best dental…read moreexperience I have ever had! I live out of state and was having a dental emergency. I called multiple locations and no one would accept my insurance , but more importantly no one could get me in for an appointment today. As soon as Emily answered the phone at Asheville dental , I knew my luck was changing . She was so sweet and sympathetic. She made sure to explain everything to me including costs, since my insurance is no good in North Carolina and she got me in for an appointment in the afternoon. They sent me a text with all the information and a link to my paperwork so I could fill everything out before I arrived. I made sure to get there early and the offices are warm and welcoming. I gave my name in the front and they checked me in. I was called back right at my appointment time. I explained my situation and Makayla was patient and understanding. She checked my teeth and took an x-ray and made sure to verify the cost with me. Dr. Powell came in to examine me and he was absolutely wonderful. He explained the issue and provided me with lots of options . He answered all of my questions and I left feeling super hopeful and incredibly relieved. Thank you to Emily and Makayla and Dr. Powell! I hope you know what a difference you made in my life today.

There are several issues with this place. I'll elaborate. This place talked with my mom for a while…read moreon the phone, and my mom repeatedly said I have no dental insurance in their talk of several minutes. I shortly after get a text message to bring in my insurance card. That's quite unprofessional to not make notes of someone, and just giving them a generic response, which wouldn't be the first time they are inattentive either. I addressed to the nurse and Dasher that I'm vegan, which is blatantly disregarded later on, as I'll get to that soon. Also, my mom thought the plants in there were real, but I knew they were fake, and even the nurse said they're fake. Real plants help with oxygen, creativity, and other benefits. Their plants are as fake as their care. Dasher doesn't know too much flouride harms the teeth, known as fluorosis, as there's even a word for it, and thinks just spitting out fluoride means it's safe, even though it does absorb into the mouth and skin, like plenty of other things. I'm not totally against flouride either. 98% of West Europe doesn't use fluoride, and they generally have far better teeth than here in infamous bad teeth, and generally awful health America. Denmark officially has the best teeth in the world, according to reports. Japan has far better teeth, especially with NASA giving them nano-hydroxyapatite, which Dasher says is inferior to flouride, even though peer-reviewed studies say it's the same strength or better for teeth. So, the education there is pretty bad. At least Japan, among other advances in health and intelligence over America, is very close to regrowing teeth with stem cells, probably by 2025, several reports say. It's blatantly better to have brand-new teeth than none or fillings. Even after those two issues, I still was willing to go back there. However, the issue with veganism occurs, and this is problematic for anyone with allergies, or any religion, which a dentist place could be used for. I'm prescribed antibiotics, which I really didn't want since loads of peer-reviewed studies of my Russian roots, American studies, and so forth point to garlic being a far better antibiotic than synthetic antibiotics, since it doesn't kill good bacteria, and doesn't build tolerance, unlike synthetic ones (which about 80% of synthetic ones go towards animal agriculture). My mom had her first son pick it up. We trusted this office to handle the appropriate antibiotics, which turned out to be in poor outcome of a half-ass dentist office. The pharmacy won't take back an unopened bag and unopened bottle of pills. I addressed my concerns to the office in two emails. One email was on July 28th, addressing fluorosis, and the other info of Denmark, and so forth. I provided loads of screenshots to validate my claims. It was actually a favor to them so they're aware. No thank you. No reply. No call. No text. August 1st, I email them about the prescription, and the severity of how it can impact people of allergies, religions, and vegans. No reply. I texted them, too. September 11th (wow, a day I witnessed the news of in Florida in my middle school days, and I was in a plane to NJ and back to Florida, seeing the towers only from above) they sent a letter without any reimbursement, without any apology, and says we cannot see you unless an emergency, along with other nonsense. I don't want them to harass me with letters. $6+ to send me a letter. They won't even send emails. Ironically, again, their email at the bottom of the silly letter. It takes them over a month to get back to me. You want to talk about incompetent, and narcissistic of an office. I will be leaving reviews with evidence on various parts of online. I let the oral surgeon he recommended know again like last time. Incompetent and uncaring office. It's good that this place isn't the only place around for dental in Arden/Asheville.

Inconsiderate and Disrespectful office management styles. My daughter was scheduled to have her…read morewisdom teeth removed and they wait until we walk in the door to tell her mother and I that they stopped taking her insurance back in June, (2 month ago) They said they meant to call yesterday, but the office got too busy! What kind of excuse It that? an inexcusable one!!! So the only way to continue the months out pre scheduled appointment was to pay out of pocket at that time, which left not many choices. I recommend going to an oral surgeon that cares about their patients, their families and have respect enough for them to give a heads up and not putting them in a financial crunch without even having the courtesy to give them a heads up. Not everyone is on an oral surgeons salary and maybe The office staff should take some courses on compassion and empathy instead of wealth management.

I want to preface this review by saying Dr. Lane at the Vanderbilt location has removed two of my…read moreteeth in the past without argument, understanding that they could be fixed, but I could not afford it. I had pain in a lower molar and wanted it removed, with intention to later get an implant when funds allow. I did not want a crown, a new filling, whatever. I wanted the tooth pulled and to get it over with. I made an appointment with her expecting no issues, like before. I drove two hours to see her and my mother hired care for my 95 year old grandmother AND drove 5 hours to be able to care for me after the extraction. My mother also joined us for the consult because I was very anxious and did not want to forget to ask anything important. Dr. Lane's ENTIRE demeanor was different than our previous visits with her and she refused to pull the tooth. When I tried to defend myself and my bodily autonomy, and when my mother tried to explain the loss of a days pay plus all the miles we had driven in order to see her, she was incredibly rude and unprofessional and actually kicked us out of her office, refusing to speak to us any further. Neither my mother nor myself raised our voices or said anything impolite but she acted like we were bullying her or something when all we wanted was for her to do her job! She said she would refer us to another office but didn't even tell us the name. She used to be someone with compassion who would remove non-visible teeth when her patients could not afford or tolerate the treatment it would take to save the tooth. Now since her practice has been bought out by a bigger company, she is an uppity, corporate shill who is willing to send patients home in pain. She gets offended and rude if you stand up for your right to decide what happens to YOUR own body. I am incredibly disappointed but fortunately I found a surgeon closer to home who took the tooth out with no issues or lecturing whatsoever, at less than half the absurd price she wanted. I put a bunch of unnecessary miles on my car and paid $300 for X-rays and a "consult" only for her to send me home in pain, feeling insulted. I used to recommend her to people all the time, but never again.

Tooth extraction with nitrous oxide. No pain during. Would recommend dr lane and her staffread more

We recently visited Rockcliff Oral Surgery for a consultation regarding our son's tooth extraction…read more The dentist we met with was very kind, professional, and knowledgeable, which we genuinely appreciated. Unfortunately, the overall experience was extremely frustrating due to poor communication from both the billing and scheduling departments. We were not able to get an estimate from the surgical center until just a few days before the procedure, only to learn that they did not accept our insurance and that the cost would be over $6,000 for a single tooth extraction. Even the staff at the surgical center expressed their own frustration, explaining that they hadn't received the necessary information from Rockcliff until only a few days prior and that this had happened multiple times with other patients in the past. Since then, we've been trying to get clarification and follow-up from Rockcliff Oral Surgery, but no one seems to return calls. Each time we reach out, we're told that the dentist is out of town and someone will get back to us, but we never hear anything. Overall, this has been one of the most unprofessional experiences we've had in a medical setting. While the dentist himself was great, the lack of communication and organization from the office made the entire situation incredibly stressful. Unfortunately, we cannot recommend Rockcliff Oral Surgery based on our experience.

Not exactly something I was looking forward to. The entire experience was way much better than I…read moreexpected from consultation to the actual procedure. If anyone needs this type of dental care, I highly recommend these people, especially Dr. Hussain. Scary stuff, but not here. They talk you through everything! No surprises!

I just had my wisdom teeth extracted today at Asheville Oral and Maxillofacial Surgery. Since a…read morechild I have always been extremely afraid of doctor visits, especially needles. Today's surgery was a huge accomplishment for me and will set a better tone for future medical procedures. My initial consultation with Dr. Hussain went very well. He answered all of my questions thoroughly and I left feeling confident enough to schedule my surgery. On surgery day I was extremely nervous, extremely. Off the bat the receptionists calmed my nerves with their sweet smiles and affirmations. The technician/surgeons assistant, Emily guided me to the surgery room and got me all set up.She described every step which helps so much so that I knew what to expect. She was very kind and thoughtful. She is great at her job and I wish her the best in her medical career. A few other people passed through who very also very kind and helped to lighten the mood. Dr. Hussain came in to start surgery and talked me through things to help calm me. Before you know it I was knocked out and didn't even know it. Emily rolled me out to our car and now I am home recovering. I feel great and am going to take all the recommended steps to recover well. I hope this helps anyone with anxiety around this sort of thing. The staff and doctors are wonderful. Thank you. I forgot to mention the environment is very homey, comfortable, welcoming and smells clean and wonderful which always helps!

I have good dental insurance. I acquired a Care Credit card to pay nearly $10k for dental work at…read moreAspen. On my first follow up visit to see how my new bridge was working out I was told I owed a $216 copay. This on top of having just paid an outstanding balance on my account. This practice seems to be in the business of squeezing as much money out of their patients as possible. I told them I was not paying another cent and am actively looking for a new dentist. Perhaps, you might think, I am the outlier here and my situation was not the usual experience for others. However, Aspen Dental did the same thing with my wife. They added $2700 to her bill after the credit card paid for the work. Aspen Dental is just a pyramid scheme posing as a medical facility.

Let me say I hate the dentist. The group at Aspen help me to feel comfortable at ease and like…read morefamily. There listen to what I had to say and was patient and gentle with my care. I recommend them for all your dental needs. And yes they even took the time to file both my insurance most dentist will only file one and leave the rest to you to handle. They all discount and coupons to help with cost.

Great staff, down to Earth doc, everyone is super knowledgeable and there's a consistent…read morewillingness to work with you. Will definitely return!

Dr Kleive is a dentist on the cutting edge of dentistry. Kind to his patients and students, He is…read moreGreat Cosmetic Dentist who is very detailed. Sincerely Dr Kevin Landers

Steve and crew are just amazing! I have been a patient for years and he has always taken a…read moreconservative long term approach to my dental care. Just a truly exceptional dental practice.

I've been going to Dr. Saunders since I moved to Asheville several years ago and I've never enjoyed…read moregoing to a dentist this much! The entire staff is amazing. They are all so friendly that I even look forward to seeing them twice a year for my cleanings. The hygienists/assistants are gentle and knowledgeable. Dr. Saunders is really wonderful and has expertly fixed my dental issues over the years. I highly recommend this practice to any one looking for a great dentist.

Months have gone by since my first review, and if anything, things have only gotten worse…read more Dr. Merrell won't give me my dentures and she won't return the money Humana paid her. As much as I am very afraid of her and her out-of-control temper, I said I would go to her office to have the upper maxillary dentures installed, get the initial castings for the lower dentures and also receive all x-rays etc. But she keeps inventing reasons not to return the money to Humana. BEWARE OF THE TOTALLY UNPROFESSIONAL DENTIST.

Dr. Merrell and her staff at Asheville Smiles are AWESOME! I have had professional, friendly and…read morevirtually pain free dental experiences at Asheville Smiles! The Hygienists, Assistants and Front Desk staff are so nice and knowledgeable and Dr. Merrell is amazing! She explains each step and does amazing smile makeovers! I have had several major procedures and couldn't be happier with the outcome. My husband and I have been patients at this office for over 5 years and we both highly recommend Asheville Smiles Cosmetic Dentistry. Thank you, Dr. Merrell!

The assistants were amazing! The doctor was kind, caring and brilliant. They out my anxiety to…read moreease and put rest to my fears. I would give a 1 for the checkout process as they did multiple Print outs changing the rates and add ons i didnt approve. I am Very leary for that reason. However i Loved and trusted the doctor and his assistants. So ill hope and pray! Place is gorgeous.

Excellend service. I needed a sinus lift for implants and they were wonderful. It was nice being…read moreable to be asleep while they did the surgury.

My visit to Gillespie Dental Associates was the most positive new patient appointment I have ever…read morehad. From the start, the staff in the front promptly returned my call to set up an appointment. The hygienist, Hannah was so lovely. She had the space set up in a cozy manner with lamps and gentle music playing. Throughout each step she was communicative, careful, and attentive. Then, Dr. Patel arrived and continued to provide the same level of compassion and attentiveness. I would highly recommend this practice who anyone who has dentist appointment apprehensive like I did in the past.

I have moved on from Dr. Gillespie, with good reason. I now have a dentist who is kind, patient,…read morewalks me through cleanings and procedures with exactly what he is going to do. He takes time to explain, and is happy to pause and take a break if needed. Gillespie is the exact opposite of this. He threatens underage patients with being held down, does not adhere to patients request for the level of numbing, and does not seem to understand the meaning of consent. I requested no numbing for a tooth being pulled - he pulled the majority of the tooth (the remainder of which later was flicked out by another dentist who didn't think I needed numbing at all), and proceeded to be emotionally/verbally abusive trying to force me into an injection. I will never return to this office, and I certainly would never dream of bringing my children here. If you're looking for a kind and decent dentist, steer clear of this office.