Arms od Aloha, they mist gracious and caring staff. We had to make 2 very hard decisions. The…read morefirst one was in August 2025 for our Andre, he was almost 10 years and in March 2026 for our Bulla who was 14 years. Very professional, compassionate and helpful. I am forever grateful for Arms of Aloha for helping us through one my life's toughest decision and choice. Thank you from my Ohana

No one ever wants to say goodbye to their beloved fur baby but unfortunately the time comes at some…read morepoint. I heard about Arms of Aloha in passing as others recommended them on various Facebook dog groups that I'm a part of. When my dog was diagnosed with cancer, one thing that popped into my mind was that, if possible, I'd like to let her cross over at home, where she was more comfortable. This thought was even stronger after having visited the vet so many times in the last weeks of her life. I had read up on the literature available on the Arm's of Aloha website (where you can also get an estimate) as well as preregistered. You can also look at their appointments available. They advise on making an appointment at least 1-2 days in advance, especially on the weekends. The hard part is knowing ahead what day that will be. My dog took a turn for the worst one day and I went back and forth on scheduling the only/last appointment available for the next day (appts can be seen/booked online). No one wants to make that call (decision), but it's also painful to watch your beloved friend suffer. They do have a thorough cancellation policy you can read online and I decided I'd book the last appointment to secure it and I could always cancel/reschedule more than 8 hours out. In the confirmation email, there is a link to a video to watch of the Doctor describing the process so you're familiar - I'd recommend this if it is your first time through this. I guess because it was already the next day, they called me shortly after to confirm my appointment. I could barely get the words out the confirm but I never felt judged by the person on the phone. The morning of the appointment, I received an invoice in my email. They suggest taking care of it ahead of time as doing it in the moment with so many emotion is harder. I appreciated this detail and was able to get it out of the way. At our scheduled appointment time, Dr. Naun came to our house. She has a calm and peaceful energy to her. She had some further paperwork for me to sign then we started the process. It was peaceful, and of course sad, but Dr. Naun brought comfort to the situation and we're so grateful for a service like this. We chose to have our dog's ashes returned to us and about a week later, we received a beautiful urn and our paw prints. With the service, they have a chaplain who you may access to talk to if you need help. I did not use it but they do also offer at home palliative care.

By the reviews, I was looking forward to having my pets treated by her as it seems like she does an…read moreamazing job. But this review is more so for my experience with trying to book an appointment. I understand that she probably runs on a very busy schedule but I think time should be set aside to follow up on those that are seeking business with her. I texted her to see when she's available as I'm seeking hospice care for my elderly dog and a dental checkup for the other. She was responsive the day I texted her till we started discussing about the location of where I'd like the service to be completed. I asked her about having the appt. in Waikīkī area as I live in the apartments, but she told me she tries not to book for locations like mine due to parking. Totally understandable, but I did mention my apartment does offer guest parking. I sent her the name of my apartment complex and after that I never heard from her again. A simple "sorry, but I still prefer not to make appointments in that area" would've been okay with me but to be completely ghosted at a time when I'm seeking the best care for my pets? That wasn't very professional.

Dr K is amazing. We have a skittish dog and she made it completely stress-free when she came over…read more Reasonable rates comparable to clinics. Would recommend especially if you are nearby

Just a liitle over a week ago, our dog suddenly took a turn for the worst and we decided on letting…read moreher go. I frantically looked for in home euthanasia options in the very early morning. Most places weren't even open or never responded or took too long. Thankfully I reached out to lap of love who called me almost immediately at 530 am. I was hesitant since it seemed like a third party on the mainland was coordinating. They called the doctor a male and said he'd be flying in?? Anyways we scheduled for 11am. And Dr Sunshine texted and kept in touch cause we had to coordinate parking since we live in an apartment. She arrived on time and she was so professional and kind through the process. I was so thankful our dog was able to pass at home comfortably. Thank you Dr Sunshine!

My black lab was deteriorating quickly. His mobility was poor and he needed assistance to get up…read more He still ate, but was incontinent. He was too heavy to take to the vet and I was torn about what to do. After a bad weekend for him, I called Lap of Love, and was referred to guides and assessments. The materials helped me with the decision as well as how to prepare myself, my lab and his companion. As his last meal, we got him a Big Mac Meal and an Oreo shake. My daughter in law brought over the kids to feed him peanut butter and to say goodbye. Dr. Sunshine arrived and walked us through the process step by step. My dog was already resting on his bed so she was able to put him to sleep so gently and comforting. My husband, daughter and dog's companion were there to watch him take his last breath. I've put down my prior running dog at a vet's office, and while the vet was so kind, it was very traumatic for me. I was so hesitant this time and ready to be traumatized again. But Lap of Love prepared us to say goodbye. Thank you Dr. Sunshine.

Kakaako Pet Hospital is Awesomeness! My first time there…read morewith my dog... staff is wonderful n caring. Dr. Janelle Pang is great!!! Aukai, my dog, more of a son than dog, loves Dr. Janelle Pang. Office/hospital is very clean and welcoming... I highly recommend using Kaka'ako Pet Hospital services! Especially Dr. Janelle Pang, very caring n loving. Jerry Vares n trusty son/dog Aukai!

Our kitty was a six week old feral kitten when we got her and it took a lot of time and attention…read moreto get her comfortable with us. She would be out of sight being under furniture most of the time, because of this we named her "Hidey", a play on the name Heidi. Over the past couple of years she was slowly getting weaker, and I knew since she was 17, she was on the downhill slope of life. When it finally came time in December of this year, I sadly made the arrangements with Kakaako Pet Hospital. I chose to have her cremated with her ashes reutrned to me and the staff at KPH patiently went through what they'd be doing and what exactly to expect with a time frame. My appointment to have her put down was the following morning but my kitty went that night instead. Heartbreaking but that made me feel better that she was able to spend her last moments at home. I took her the next morning (Tuesday) to drop her off at KPH and was able to pick her up on Friday. Her ashes actually was ready the following day but a couple of things KPH does is get a plaster paw print of your pet and a clipping of fur if you choose to so the waiting was for the paw print to fully harden. All of this from the explaining of the total process and arranging with crematorium to doing something special like the paw print and fur clipping really made a big difference for me with comfortably being able to let go. Hidey is now home and she will always live on in my memories. Thank you Kakaako Pet Hospital.

Dawn provided our 2 dogs a home away from home. Our dogs felt right at home quickly. Dawn texted…read morepics and communicated well, so we were self assured that they were in good hands. Her boarding fees were very reasonable and service was excellent.

From the owner: My name is Dawn and I am a Veterinary Technician and have been in the field for 30 years. I offer…read moreBoarding cats and dogs under 25 pounds, House/Petsitting, In home Technician Services (Administering fluids, nail trims, Pet pilling, bathing, ear cleaning, etc.) . Drop off Service available: Day Board, Day Board for baths, nail trims, ear cleaning, etc.

My experiences in speaking with Dera on phonecalls and communicating by emails were amazing. She is…read morevery knowledgeable, passionate, caring and extremely proficient in her work. She is a literal gold mine for the practice. I highly recommend going in when Dera is working at the Kailua location. She staffs at other locations, so be sure to find out when she works at Kailua or, if you prefer, Kaneohe. Dr. Pressler was also amazing. She has years of emergency veterinary experience and has a high interest/knowledge base in veterinary cardiac medicine. Try to book with Dera and Dr. Pressler when you go!

I waited a full 7 months to write this review to ensure it didn't just come from an emotional…read moreplace. I brought my precious 18.5 year old boy here to assess whether we should continue to medicate him or help him cross the rainbow bridge. I decided for the latter and that isn't what made this such a terrible experience. I regret each moment after I made that decision. When you arrive at this clinic, they take your dog from you and examine them while you wait in the car. So they had already taken him from me. The vet came out to have the conversation with me about options, and when I made my decision they told me I could wait in the car or the reception area. I chose the reception area, not really thinking much about it because I was grieving. Within moments, the receptionist started giving me papers to sign and options for cremation and I heard my baby boy screaming bloody murder in the room next to the reception area. I was in a panic, but in freeze mode, crying while the receptionist just stared at me. I had no idea they were going to needle and sedate him before I even got to see him again! After what felt like an eternity of hearing him scream, they brought me into the room and he was completely in shock and already half way gone. I picked him up and she didn't even give me a chance to talk to him or say anything she just stated explaining what she was injecting into his IV. He was dead within mere minutes of me stepping into the room. Then of course they told me to take all the time I needed. I was so traumatized I walked out and left his blanket, his bed, his collar. To be fair, I called the clinic a week later and left a message saying I wanted to speak with the clinic manager about a recent experience. No one ever called me back. They never even called to see if I wanted his things back. And they charged me over $400 for this traumatic experience. Don't get me wrong, losing a dog is never easy. But when I've done home euthanasia before, it's so much more peaceful and compassionate. This. Was. Awful. My sweet boy did not deserve to die that way after 18 faithful years. I will never, ever forget his screams. Never. Look elsewhere for pet care. This place doesn't deserve your money.

Such a great experience here with my 2 pups. Dr. Carson and Kylie were so sweet, and great with my…read moredogs . They both took their time to make sure all questions and concerns were addressed. Clean and fresh clinic. They also had really good reasonable prices

Saying goodbye to our dog was one of the hardest things we ever had to do, but the compassion and…read morekindness shown by the staff at Pilina Vet made an incredibly painful moment a little more bearable. From the moment we walked in, everyone treated our dog Lycan, with such gentleness, dignity, and love. The veterinarian and the staff took the time to explain everything, never rushed us and gave us the space we needed to say goodbye peacefully. Their empathy was genuine and it was clear they truly care about both their patients and the families who love them. I will never forget the comfort they provided during one of the most heartbreaking days of our lives. Thank you guys so much for the compassion and respect that you have shown our family that day, I'm forever grateful.

. So thankful for Dr…read moreAsato! my 15 yr old lab Joey had treatment with laser, acupuncture, and ozone, and the improvement was dramatic. He was more comfortable, steadier on his feet, and today he got up by himself and started walking around again--something that felt impossible just days ago. As someone with an older dog dealing with disc disease, possible ACL issues, and neurological weakness, it is scary and emotional when they are in pain and lose mobility. The care, attention, and treatment plan made a real difference for Joey. I am beyond grateful for the compassion, skill, and willingness of Dr Asato and her team to look at the whole picture instead of just one symptom. Seeing him improve like this has been such a relief and gives me real hope. Thank you for helping give my dog his comfort, mobility, and spirit back

I've been a customer of Makai Pet Hospital prior to the move to their current location next to…read moreHardware Hawaii Kailua (former Goodwill spot). The visiting feline who had been showing up at my doorstep needed professional help: first time for a wounded paw, second time for dental work. He's a feral feline so it required effort to round him up lol. Though he doesn't enjoy being confined in a pet carrier, they were able to take good care of him, thank goodness.

I'm so glad I was able to get into this clinic yesterday!…read more Backstory- I used to bring my old dog here years ago. When my family came back to Kailua from Okinawa with a new dog this office wasn't open. Yesterday my dog was not acting like himself. His normal vet could not get him in. So I decided to call around and noticed Kailua Pet Hospital was opened and decided to call. The gentleman at the front got me in within an hour. Dr. Thornburg was amazing and my dog felt comfortable with everyone in the office. Everything was explained to me throughly. It was determined that my dog most likely injured his neck so he was given the meds he needed to help with recovery. Today I can tell he's feeling much better. Hopefully with a couple weeks of rest he'll be back to his rambunctious self! Thank you Kailua Pet Hospital! So happy to have you back. Bonus...They give a military discount

Took our 11 week old puppy to see Kailua Pet Hospital for her 2nd set of shots (1st visit was done…read morewith another vet office) Dr.Thornburg and the rest of the staff were absolutely amazing! Highly recommend scheduling your fur babies with her. She was very informative, caring, and comfortable. The staff was courteous since walking through the doors. Great experience from start to finish. Mahalo.

For over 15 years, this hospital cared for my sweet Joey--and I will carry gratitude for them for…read morethe rest of my life. This wasn't just routine care. Joey was in and out of this hospital through some very serious moments. He had to be induced many times, undergo emergency procedures, and face situations where I truly didn't know if I would get more time with him. And every single time, this team showed up--with skill, urgency, and unwavering dedication. They didn't just treat him... they gave him more life. Because of them, Joey lived to 15 years and 2 months--time I know I wouldn't have had otherwise. That is something I can never repay. But what truly sets this hospital apart is their compassion. Every doctor, every technician, every staff member treated Joey like he was their own. And they treated me with such kindness and patience through every high and every devastating low. When it came time to say goodbye, they handled his final moments with a level of grace and humanity that I will never forget. There was no rush, no clinical coldness--only quiet compassion. They made space for love, for dignity, and for a peaceful goodbye. In the middle of the hardest moment of my life, they created something that felt gentle... and even beautiful. Joey wasn't just a patient there. He was known, he was loved, and he was fought for. And I will be forever grateful to this team for giving me the gift of more time with my boy--and for helping me say goodbye to him in the most compassionate way possible. Thank you, from the bottom of my heart

My old review still is accurate. I've found a better way now with mobile vets who come to your…read morehome. Dale here in Kahalu'u is awesome, a well equipped van, same or less $$-wise, and the pet has no terrified state as they are HOME. I just walk up to the van, in we go, and everything is done right there. AWESOME. These vets that charge by the minute are BUSINESS's, just like hospitals have been taken over by profit-mongering at the expense of good medicine. SHAMEFUL.