This Father's Day weekend, we celebrated at Chen's Mongolian Grill Buffet, and even though we've been coming here for years, this visit just felt different, in the best way possible. We had a party of 30 people and I called the day before to give them a heads up. When we arrived at 7:30 PM, everything was ready for us. We were seated right away, our drink orders were taken quickly, and the food was fresh and coming out nonstop. The staff has always been friendly and welcoming to our family. We've never had a bad experience here, and that's one of the reasons we keep coming back. The food is consistently good, and while Chinese restaurants may be a dime a dozen, finding a good Chinese buffet around here is actually pretty rare. What's funny is that my family owned a Chinese restaurant growing up, so you'd think we'd be tired of Chinese food by now. Yet somehow, we still find ourselves choosing a Chinese buffet whenever we get together. One thing we're always judging is the hot and sour soup. When you've worked in the restaurant business, you become a little picky about certain dishes, and hot and sour soup is definitely one of them. Since every restaurant makes it differently, it's often hit or miss. In my opinion, Chen's has the best hot and sour soup around. It absolutely hit the spot and yes, I had THREE bowls! What I ate: * Hot & Sour Soup * Fried Rice & White Rice * Chow Mein * Fried Chicken Wings * Fried Gyoza * Chicken & Mushrooms * Beef & Broccoli * Ribs * Sesame Chicken * Crab Rangoon * Sushi * Mongolian Grill Overall, the food was excellent. I cleaned my plate, and honestly, when all my nieces and nephews are eating more than just chicken wings and fries, that's usually a pretty good sign that the food is good! This is also a great place for families with kids because there are so many options. They have everything from pizza and hot dogs to traditional Chinese dishes. The only thing they're missing is tacos and burgers, and they'd have every kid's favorite food covered. With 30 people in our group and 18 of them being children, Chen's was the perfect place to celebrate Father's Day and Grandfather's Day together. Everyone found something they enjoyed, and the staff handled our large group with ease. Tons of ice cream options too! We'll definitely be back sooner rather than later! read more

I was so excited that my family wanted to go here. We paid about $160 for our family to dine here after an event. Some drove from over an hour away and we thought Chen's was the one perfect place. I made sure that we tipped the Mongolian grill staff $5-10/plate (even though it's included in the price of the buffet). I genuinely believe in taking care of our local establishments. And, at a buffet, I left a $50 tip just on the ticket (~35%) and yet the young lady working up front screamed at me for grabbing three to-go ice cream items (literally in to-go packaging) for my family because some are older, no one ate much, and no one realized that was an option. So I thought I'd get them for them. But the girl up front said no. I politely tried to explain and she immediately said she'd call the cops if I didn't leave. Wtf. You just lost a long-time group of people who were always rooting for you. That moment completely changed how we view this restaurant. A place we once recommended is now a place we won't return to. read more

Excellent And better than expected. Will be going again soon and will become a regular repeat customer. Well worth my 30 mile drive to go here instead of other places I have been to, that are even closer to me. Highly recommended **** read more

Chens has a big variety of items and good service. Please remember to tip their wait staff. They work for tips only.

3/20/2026 - This is a full Chinese buffet with Mongolian grill and steak offering. Decent flavored Chinese dishes, salad bar, American dishes, Sushi buffet, a desert bar and wide selection of ice cream. It has a Mongolian selection buffet to get it grilled, as well. It's a great value for the price. Pay first and sit. read more

Most of the food was barely warm to cold, steam tables not set high enough to keep food hot. Some food was good some not so good. No fortune cookies either?? read more

Chen's was the best buffet of any type of cuisine in the Tri-county area for many years after opening. However, in the past two years the quality/taste of many of their staple dishes has declined to the point where it is not just tastless but, in the case of the hot/sour soup they had this past week the taste of dishwater. We started out with Chen's when it opened by eating there at least once a money if not more often, but now, in January of 2026 we find it not only more and more expensive but less and less a buffet that offers tasty food rather than slipshod, run-of-the-mill dishes no different than opening a can of LaChoy at home. Back to Golden Corral for us. read more

food : cheap food Service : we have been here for a while 4-5 times. I can say the service is bad we were eating and the waiter just cleaned the plates without permission. Wow? Seriously ? And they kept leaving this stuff for what reason? We went here with my family and this happened every time? read more

Chen's food is not that tasty, yet the prices are very reasonable. It was a large area with not much ambiance like a cafeteria. There was a large assortment of food items, yet my husband and I did not feel excited by the food. The women owner was abrupt and not friendly, yet her husband was welcoming. Sue, our wait person was lovely, taking away our dishes and being cordial in explaining the buffet. Not a great experience. read more

Food what's great, power was out which is totally out of their control. the service was amazing, very welcoming and helpful. the ambiance is beautiful, comfy and luxurious. do not listen to these people hating on chens because they're great here. cook also gave 2 steaks. read more

My wife and I stopped and had lunch, which was very good but I got home and I got a notification from my bank that my card was charged 2796. The total of my order was 2330. I called the store got an extremely rude and abrupt person named who hung up on me twice refused to let me talk to anyone above her And would not explain why they overcharged me $4.69 on my charge card and to told me if I wanted to come in and talk to them about it. They would talk about it and if I wasn't happy after three days, they could probably give me my money back. Worst situation I've ever dealt with in a restaurant Definitely not where I would want to eat read more

Chen's Mongolian Grill - Chinese Near Me - Saginaw, Michigan

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Food temperature was cold on buffet. I was sick 2 days after eating ! I told them that most everything is cold and they didn't care. They will not eat that food . Don't waste your money here read more

Friendly staff, amazing food. 10/10 If you want some good Mongolian food. This is the spot

I came here with my husband and friends for my birthday. The restaurant looked outdated and it didn't seem like a Chinese buffet, it was dark and kind of dingy inside. The service was good, it wasn't packed but the price is expensive for this kind of place. The food was decent, there were plenty of options and I did enjoy the sushi. I wouldn't come back here, the ambiance didn't do it for me, it felt almost depressing maybe it's just the lightening and the old seating, I didn't mind. The food was good and the company was better. read more

Was just there I doubt a grill brush wire in. My food called waitress she took it did nothing about it glad I took a picture . read more

Chen's Mongolian Grill - Chinese Near Me - Saginaw, Michigan

The food is good. Service is great. Bathrooms are incredibly clean. The price is amazing. Highly recommend if in the Saginaw area

A great selection of food - everyone was able to find plenty of things they liked to eat. I just wish they had egg rolls. The drink section for kids was nice and the dessert selection was outstanding. Will definitely be back. read more

I love Chens have always gone with my mother. Now she's gone I haven't gone in a while. My mom got a senior discount there. How old do you have to be to get one? Can anyone help? read more

The food is good, although it is a Chinese restaurant that does not have egg rolls. Disappointing.

Not very good. Chicken too dry. Noodles no flavor. My roommate had egg drop soup. Said it was ok.

Huge variety of buffet items food is pretty good for Chinese buffet and cheap too.they have Mongolian grill so you can craft your own meal with fresh items and the fresh meats and veggies are so cold it's partially frozen (the meats) . Gives me a good feeling it has not been sitting out. They also have steak cooked to order and other meats (chicken pork and shrimp) small in size it is all you can eat after a while they stop smiling like your going to put them out of business but it doesn't stop me from getting more. Good variety of dessert s as well all and all definitely in the top 5 of Chinese buffet restaurants in the area read more

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Love going here for dates with my boyfriend as well as a good spot to go out and eat with family servers are always fast and nice

disgusting food and awful service. these people are only out to scam you and take your money. food is gross and price is ridiculous. don't eat here. whole family got sick read more

My brothers, mom, and I all got sick after eating here. Would not recommend. Very depressing atmosphere and the ice cream doesn't even taste like ice cream. It has tons of store bought items and the only redeemable quality is the sushi. It tasted like Kroger sushi, but it was better than the other bland-tasting food. Bathrooms were also not clean at all. Save yourself and eat somewhere else. read more

the food was absolutely amazing and our waitress was super nice. she did an amazing job. however, the owner was at the front counter and was extremely rude towards myself, my coworker and clients. it was guys night out for the clients who are handicapped and have disabilities and she was ablest and unaccommodating. we had 5 clients with us with myself and my coworker, she was very rude right off the bat towards us. when asked to keep the orders for buffet separate, she proceeded to mix them together and gave us a bill for all 5 together which messes up our companies system of petty cash. then when one of the residents didn't want to eat the buffet, just wanted crab rag-goons, she said no. after asking the waitress who said it was okay, we went back up and asked again. she said she would allow it but if she sees him walk up to the buffet, she would be charging double. he cannot walk, he is in a wheelchair. read more

Not gonna lie this place is not 5/5 stars at all times, but I will keep going and for that alone I'll put it at 5/5. You have to go around the busy hours for the food to be good. But when there at the busy hours the food is really good. Don't listen too much to bad service reviews. They're short with you, not rude... there's a difference. read more

Zero rating food was not good and cold, the sushi wasn't edible even getting it cooked on the grill didn't help

Pretty good buffet. One of the better Chinese buffets I've tried. Decently priced too.

Yes I love this place so much it is so fun to eat and I love to go and get nice warm food I can get as much as I want

Lady at the cash register did the come here with her finger to me. Food was ok, fresh as it should have been for lunch. Our waitress was nice and fast and kept our drinks full. read more

We've driven by this place plenty of times but we never would have guessed it was good since it looked so outdated. You truly cannot judge a book by its cover; one can have a fine dinner here and apparently the entirety of Saginaw knows about it. Despite peoples' general stupidity and COVID-19 taking over the media, this place was packed to the gills with all kinds of people. My husband is a picky eater who enjoyed almost everything at the buffet. But the real star of the show is the guy working the grill. You put your plate filled with goodies on the counter along with a sauce or mix of sauces of your choice and he will cook it up for you. I wandered off and when I walked by the grill again he stopped me to say my plate was almost ready. Everything was cooked perfectly. He remembers which plate goes with which face and he knows what he is doing. Please tip this man. The only reason that it didn't earn a clean sweep was because my parents did not like the sushi at all and some items at the salad bar did not get refilled. There was one sad tomato slice sitting there from the time we entered to the time we left. I think they just happened to be very busy that evening, I will be happy to come back again. read more

NOT WORTHY OF A RATING...Went had dinner and the buffet some of the food on the buffet we found hair in it and the salad was soaked in complete water and soggy. Not worth going back we paid $28 for 2 of us and we definitely will not be back that was just disgusting! read more

I have no complaints. Everything I tried I enjoyed... California Roll Sushi Mushrooms in Oyster Sauce Coconut Shrimp in sauce Egg Drop Soup Crunchy Noodles Crab Rangoon Fresh Grapes Husband: Orange Chicken Sesame Chicken Honey-Mustard Chicken Mushrooms in Oyster Sauce Chicken Stick Sweet and Sour Chicken Chocolate pudding Banana, whipped cream, pudding with Vanilla Wafers Fresh Strawberries read more

Chen's Mongolian Grill - Almost good enough to work at Dairy Queen.... - Chinese Near Me - Saginaw, Michigan

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my girlfriend and i love this spot, we have been going here consistently for 2 years and we just can't get enough of it. from the workers to the food everything is excellent. it is a good price for 2 people and there's anything you can imagine for food choices. the restaurant is very big and capable for birthday parties, to a 1 on 1 date. i recommend this place to anyone i can. read more

Lots of food choices.. my grandma would take me and the kids and it was always a filling meal. Really fun watching them cook your Mongolian. The only reason for the 4/5 is the sticky floors it's so hard to walk around read more

All of the food taste the same. The was no wait to be seated. The lady that seated me was very attentive. It was her first day. She brought new drinks when my drink was low. There was a wide selection of food it just did not taste great. read more

Food is always good, they have never disappointed me. Since covid-19 and now that they have re-open I am a little disgusted. You can no longer serve your own food, which I am ok with that. What I am not ok with is the fact that they are not changing there gloves as frequently as they should. I watch the owner(young girl) remove dirty dishes, wipe soiled tables and swept the floor and then tried to serve me with her dirty gloves. I kindly asked her to please change her gloves, and after that all I got was attitude. If you are a serving tables I dont think it should be any problem or an issue follow mandated protocols. At this point I dont think I will be going back until I can serve myself. read more

Fabulous food selection and exciting Mongilon Grill. Attentive serving staff. There is so many indulgent dishes to choose, better pace yourself. Note to parents, assist your children. It is NOT the duty of the public or staff to attend to, discipline or be responsible for there safety. read more

Chen's Mongolian Grill - Chinese Near Me - Saginaw, Michigan

my fiancé and I went in on sweetest day because other places were packed , red flag number 1 this place wasnt so packed . When We got our food to eat 5-7 minutes we instantly felt sick. I said okay well let me slow down , I tried to eat more, my stomach wouldn't allow it . when we left I threw up every where ! I called and told them my experience she said to call my doctor to bring a doctors note . Then they would issue a refund. I'm not about to sit in a emergency room because I'm throwing up, first and last time I'll be eating here ! read more

Manager here is just rude. Came in with a big party and she insisted we try and SQUEEZE into a small room (when there were clearly no open seats left). We had made a reservation so the manager should have been ready and prepared to seat us ALL. The foods nothing special, but because of how we were treated from the manager I will not be bringing my family back here. read more