Very nice ambiance low jazz music playing baby grand piano in the dining room food was incredible…read morebest egg drop soup ever.also I would like to add the service was awesome The only thing that was not up to snuff so to speak was the bathroom (MENS) smelled bad and the entrance was cluttered a bit

After years of great food and relationship with the manager my family had the worst experience…read moreduring a recent lunch service. When we arrived around 1pm the restaurant had a table of two and a table of 7 that left minutes after our arrival. After being seated we waited almost 10mins before our server even showed up to our table. After bringing our table of 5 water the waitress was gone and didn't return for another 10mins. At this point we asked to be moved to a larger table since we planned on ordering a substantial amount of food and they had no problem to accommodate our request. Another 15mins went by and still no sign of our waitress to take an appetizer order. At this time a table of two was seated and attended to immediately. Needless to say we decided to leave. Upon leaving we called the manager to inform him of the situation and he was very adamant that we come back and he would ensure we were attended to. Silly us we took his word due to our long standing relationship. Upon arriving for the second time we again sat down and waited yet another 15mins waiting for service. Finally the waitress came over to inform us that she would not be serving us and another waitress would be taking care of us. Turns out our new waitress spent 10mins clearing a table banging dishes around directly behind our table before coming to our table. When she arrived we simply asked if attending to the clean up of a table was priority over attending to ordering customers. The lady proceeded to say she didn't like our attitude and stormed off while complaining and saying things under her breath. So once again we decided to leave. As we were leaving the waitress decided to call one of our family a bitch in front of our minor child. The manager now called us again and we made him very aware of the terrible experience. The manager proceeded to now defend the employee of 12 years...Long story short, we finally made it to Hunans on Bay Rd where the service was absolutely exceptional.

The biggest bang for your buck! All of their meals are HUGE and you will be stuffed and probably…read morehave leftovers! It's a go-to for us for a large amount of food for not too much money!

The portion sizes are the key to this restaurant! If you are hungry, order a meal, and if not,…read more you can save the leftovers We did not dine in, although they do have tables- just not regular plates and table service. The ambiance is more of a take out vibe- but you will appreciate the variety on the menu and the quality of the food.

The cuisine here is amazing!! Friendly service and all dishes are on point! Definitely worth…read moretrying, after many disappointing visits to other Chinese restaurants in the nearby area this is by far the best!!! Highly recommend!!!

Food downhill from visit 9 yrs ago…read more Food: 1.5/5 Service: 5/5 did takeout, they were fast. Ambience: 5/5 cute inside, decorated romantically for night. Some seclusion, not chairs tightly in. Value: 1.5/5 The 4 items below were $35!!! I would rate this a 3 star expensive restaurant, generating higher expectations. Order Details: hot & sour soup: this tasted like a watered down chix noodle but with water chestnuts instead of noodles. Threw it out. Zero spicy, which isnt hot/sour soup. eggroll: it tasted like the oil and vat hasnt been changed in a long while. Szechuan shrimp with veggies. OMG a severe disappointment from a place that has authentic Chinese people working there. Fried rice: it was really white rice with some broth added. Thats not fried rice. I threw most of it out for squirrels and despite it being winter and cold- they didnt eat in 2 days. Shrimp: 1 size bigger than salad shrimp. Sauce: NOT Szechuan, it was a thick duck sauce and they threw in a couple peppers. Spice level: zero, despite the dish definition itself + me telling them I like spicy. Veggies: what a joke. There were 2 broccolis about .5" each and severely overcooked. My advice: call these dishes something dif, it is very misleading.

I got sesame chicken which the batter or skin was not crispy and rice had no flavor it was bland..I…read moream very disappointed.. That will be last time getting food there..I usually dont write bad reviews but this was bad. It was take out. Service was good. Ambiance was OK.

God awful food, I'd rather eat anywhere than there. Do not eat there!!! That is not Chinese food…read more Owners are serving us some kind of slop but Trust Me, it's not authentic for v even edible Chinese food, it's awful. It is absolutely the worst Chinese food of my lifetime, we threw our food in the garbage

Hubs said pad Thai was best he's had. We enjoyed the mild spice pho. Spring rolls' esteemed…read morereputation is well-deserved, though we were divided on whether the veg or beef ones were better. This is a good choice for a slower-paced meal, but I would not recommend it for larger parties unless you are eating family-style. We arrived on a Friday night when it was full (about 6:30; they close at 8:00) and after waiting about 10 minutes for a table, there was considerable wait for our food as well. The server, who was so sweet, explained the kitchen operates with only a 4-burner stove. We watched a 6-top near us get served their entrees over a period of about 10 minutes, and then the last man waited for his about an additional 5. They were together, but not eating together most of the time, and it seemed awkward for them. Vibe and decor had great energy. We would definitely return!

Excellent fresh menu with delicious egg rolls! Have the heat your way or no heat at all!read more

Great Food! Portions are huge, feed four people with one dinner. Exceptional customer service!…read moreDon't let the building fool you!

Called in a take out of Sesame Chicken and sweet and sour chicken... Got it home and no veggies of…read moreany kind... Sesame Chicken had a small dash of sesame on it but that's it. Same for the sweet and sour chicken... Big container of breaded chicken pieces, sauce on the side, and that's it...no veggies of any kind in that entree either... I said... WTH is this? Sign me ...crazy frustrated... Too far and too late to go back and ask... Big NO...

Traditional American style Chinese's food. They prepare it fast and it's very tasty. Staff, maybe…read moreowners are very friendly.

Part of our order was missing when we got home. 20 minutes later. We called twice. Wasn't rude…read morejust wanting to inform and see how it goes. Unfortunately was hung up on twice. By so called manager. Guessing it was the cook with only two people there. Guess we have to take that place off or go to list. Complete failure

It's edible. They make your order right in front of you. But truthfully the only reason I go here…read moreis A) it's cheap, B) it's the better option in the mall over all the other restaurants in there. I wouldn't say it's good food. It's just edible and affordable.

Ate there today while passing through. I was soooooo surprised! The employees were so polite and…read moregracious. Watched them cook it on the grill. We both had the Chicken Teriyaki. It was the best we had ever had. We both took one bite and looked at each other. We couldn't believe how good it was! Must be the tri city's best kept secret! Thanks again for the wonderful meal!