I've dealt with Dr. Chen a couple of times for different injuries on two of my Sons. But now I have got to see him for my knees and as I made my appointment for my referral, I was told that he would only examine ONE knee at a time, seems like a money making issue. I found another doctor that would examined both knees so I scheduled with him and cancelled my appointment with Dr. Chen. I wound up with an automated appointment reminder phone call yesterday and called like 5 minutes ago to see why. Long story short- I like Dr. Chen but he needs to give his receptionist, Brenda, some better personal skills and phone etiquette because all three times we spoke she sounded like an uppity bitch. Will NEVER use or recommend this office because of her. read more