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    Services - Cheers

    Equipment rental

    Party equipment rental

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    3 years ago

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    Lorenz E.

    Wonderful to hear! Glad you had an amazing experience!

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    A Tailor Made Event

    A Tailor Made Event

    (7 reviews)

    I recently had the pleasure of renting tables, chairs, plates, glasses, silverware, an oyster…read moretable, all under a lighted tent with heaters, all from Tailor Made. Tammy was fantastic to work with, and so was her crew setting up and tearing down. This was for a 60th birthday party, which turned out to be on the coldest night of December, but you wouldn't have known that once it started. It's still being talked about today. Tammy not only rents, but she's kinda an event consultant. She had a lot of questions - had I thought of this, had I thought of that, what where good numbers to rent considering the size of the guest lists. Things I hadn't considered. I'm from out-of-town, so she visited my site to vet the tent anchors and placement. Yes, of course it does add to the bottom-line, but the bottom-line for an event is success, isn't it? And that's what we had. We were in need of nothing, because Tammy asked, and we used everything. I heartily recommend them. Tailor Made is first in my rolodex for any future event I throw.

    I used ATME for my wedding rentals and unfortunately I cannot recommend them to other brides. I…read morehad a very hard time getting in touch with ATME and communication was not easy. I booked ATME back in March, and when I had my numbers finalized in October, I contacted ATME to settle all the items I needed and after sending countless number of emails, I finally had to call in order to get a hold of Tammy from ATME and go through my invoice. It's really hard to go through invoices over the phone, and I would have preferred to do this over email but phone was the only way to get a hold of anyone. After finalizing the order, I was ready to pay the rest of the invoice, but was told it was too late to send her a check to pay as it was past the 45 days out until the wedding mark, so she charged me a 3% credit card fee. I tried to explain to her that this was not my fault since she was not answering my emails and impossible to contact until then, and that I was also paying her with a debit card but she did not understand. The other frustrating part was talking to her about the colors of the linens and linens in general. The website does not have color swatches clearly listed. So while on the phone, she had to text them to me and every color I picked she said they were out of stock. If I had known in March she was out of stock of the my colors I would have looked elsewhere. Most infuriating she kept pushing the color beige as a suggestion and that is the last color I wanted. Luckily I made it work by asking her if she could look at other materials and such or flip the colors with the table sizes etc. I had to remind her a few times to explain to me what table size goes with which linens as I don't do this for a living and it gets confusing. Another mishap that happened was on the invoice, she charged me twice for a set of linens which I didn't see until the weekend before my wedding. Once again, I emailed and got no response, so I called. It took a long time for her to understand what I was talking about, but when she finally understood, she told me she wouldn't refund me until AFTER my wedding, which didn't make any sense to me but she said due to it being past the 30 days out until my wedding mark, she had to make sure she got all of her rentals back before making a refund and that typically she doesn't process refunds, which made no sense at all. I sent several emails, called her, but she refused to send me the refund until after the wedding, which she did send me though the day after my wedding. We were told to pick up the linens the day before the wedding, as we rented linens for our rehearsal dinner from ATME. When we went to pick up, Tammy told us we actually didn't need to pick up all the linens, which surprised us since all over the invoice it said we were to pick them all up and we had spent all morning making arrangements to do so. The day of the wedding, unfortunately things did not run smoothly. The 8 foot tables were left off and the truck had to drive back to Summerville to go get them, one of the easels I rented was so rusted it broke, and so one of my items I wanted displayed didn't get displayed (I'm still in the process of trying to get a refund for this), several of the cushions and chairs were dirty, and one of the ties of the cushions was torn and we couldn't tie it to the chair. ATME has better prices than some of the other companies around Charleston but after my experiences and seeing the quality of the rentals, I can't give ATME 5 stars.

    Cheers - partyequipmentrentals - Updated May 2026

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