We visited this location last night for my Father's Day dinner. We were seated promptly and our server Mike was very nice during the meal. However otherwise the experience was terrible. The bathrooms were dirty and had back of house employees in them cursing on the phone. Once back out at the table our first appetizer showed up the Wisconsin cheese bites, which were overly salty like they used improperly mixed flour or the cooks didn't follow the standard recipe. Then the main course showed up(45 minutes later with only 8 other tables sat). My wife had a wrap which was okay, nothing to write home about but not bad either she has been suffering from some gastrointestinal distress since our meal though. Our daughter had grilled cheese with Mac n cheese and seemed to enjoy it. I on the other had was served ice cold tenders where the breading was falling off due to sitting out in the temperature danger zone. I cannot express enough that you shouldn't eat here as they very clearly don't care about food safety or cleanliness. read more

Throughly enjoyed our food! From Beginning to end service was spectacular.. not your regular chain run in restaurant. Everything is made from scratch and the owner or general manager (not sure) brought us fresh baked cookies to go since it was our first time! Will def be back! read more

Our server was great but the kitchen staff was horrible. Apparently they don't like doing their jobs after 8. 30 minutes after we ordered, still no appetizer and the server was forced to come tell us that they were out of what we ordered for the actual meal. Really Susan? It took you 30 minutes to figure out you don't have what was ordered? Kylie, our server, was great but I really felt bad for the wait staff in general because this seems to be a regular occurrence and I question how they are able to make their money. Poor management. Don't stay open until 10 if you quit working at 8. read more

After reading recent reviews, we were hesitant to go to Cheddar's. But we had been given a gift card and thought we'd go. We were greeted and seated immediately. Our server, Marlee (hope I spelled correctly), came to greet us within a minute. She was very pleasant. She brought our drinks within a couple of minutes and took our order. Food arrived about 20 minutes later. We had a grilled chicken alfredo dinner and a chicken pot pie. Both were excellent! Marlee checked on us a few minutes later. She was very visible the whole time we ate if we had needed her. The check came on time when we were done, and Marlee brought a carry out box as soon as she was asked. She had several tables and was very attentive to all of them. Although we tried to find something wrong, we couldn't! Even the bathrooms were spotless! Hopefully this service and good food prep will continue! read more

Waiter disappeared after delivering food. Never brought the ranch I asked for. Drink went empty, and food got cold waiting for the waiter to come back so I could ask for a refill. read more

So, to my surprise we walked in to Cheddars around 8pm on a Friday and was seated quickly. This is about the only good thing! Our server Katie, first off tells me she is 20 years old and knows nothing about beers, cause she only drinks wine. I thought minors can't serve liquor?! Needless to say Katie has Nooooooo personality I don't know if she is New, but I have seen Zombies on the walking dead with more personality and humor. Before we could even finish our meal she was asking us if we wanted dessert, she has to be re trained on how to give suggestions and be more of an effective listener. How to gauge her table and or audience. No one cares that you go to USF and are a student. Then as my wife an I finished our meal we had, a server counting money which I assume are her tips across from us! And discussing customers an her night. SMH Why? This place has a nice ambiance but the staff may be to young and KNOW nothing about customer service and providing an great overall experience. I could have went Chipolte and had a better time and meal! read more

Ok I am the one that only complains on Yelp. My wife and I were here for lunch on a Saturday.But there are no complaints for my service and time here at Cheddars. Our server was Jaleel he was very attentive on the ball and was never without anything to drink. The portions were perfect the prices spot on in our area. I was able to talk to the manager Matthew and he treated use like family not just customers. thank you for everything!!!! read more

Came here for an early dinner and had no problem getting seated. Staff was very courteous. Big menu and many choices. Nice clean interior design. Food was very good and prices were reasonable. Only quibble was the staff delivering food had no clue which table they were supposed to deliver to. Three entrees were left at our table that were meant for the table next to ours. One of our entrees didn't arrive at all and we found out they had forgotten it, so it arrived halfway through the meal. They took that item off our bill. We were also misinformed about the types of dessert they had available when we called beforehand to check - the manager did apologize for the misinformation. Our server was very good though and so was the food so I'd say we'd definitely come back. Three stars right now with the potential to add more if food delivery is better next time! read more

I ate there three times... Every time, I did not care for the food at all - I got a steak one time and it was thin and tough and I'm not sure what part of the cow it was... And I got country fried steak it was just awful and I can't even remember what I got the third time I only ate there because my daughter was working there at the time*** do not recommend read more

I've had better macaroni and cheese out of the box. The food was mediocre at best. The wait staff was lazy and I was not impressed at all

We were skeptical based on the average number of stars, but decided to give it a try based on proximity to our hotel. The food was surprisingly good and the service was friendly and efficient. I had the fried chicken salad and a cup of potato soup and my husband had the chicken pot pie. The fried chicken (and salad!) was excellent, the chicken pot pie and soup was good. The croissants included with our meals were yummy as was the dessert trio (one of each: key lime, chocolate, raspberry cheesecake). Not sure why folks were giving the food low ratings, in our experience it was quite good. This is American comfort food well done and we enjoyed it so much we came back for dinner the following 2 nights. The Cajun Pasta was good enough for a repeat order! read more

Service was ok but the food has a lot to be desired. Over cooked with no taste. Obviously when 3 people have almost all of their meal still on their plate and they asked for the check then food is not good. Either that happens a lot or the server just didn't care to ask how everything was. read more

After eating most of my chicken I noticed the chicken was pink, obviously undercooked. Our waitress was friendly so I showed her and asked if she could let the cook know. I do work in Africa so I took medication I have to avoid getting food poisoning. Hopefully they will pay better attention before they send food out like that. read more

Visited the restaurant for the first time. I was in the area on business and tried it out. Glad I did!! The food was very good. I had the half rack of ribs and tenders with cole slaw. Meat fell right off the bone. My server Taylor was extremely nice and made me feel welcomed and always checked on me. I was definitely recommend this restaurant to anyone in the area. They even gave me some fresh cookies for visiting. Great job read more

I almost forgot my review! I called to see if they were full due to we were just leaving my son graduation on 5/5/18. I let them know we had 10 people. The service was excellent even though it was very busy they was very organized. The management was on point we was sitted an everything went very smooth. Food was amazing and waitress was on point. Will visit again and I recommend. Best service ever! read more

Cheddar's has a truely fantastic variety of food. There is something for everyone on their menu. I have tried several items and never come across something that was not delicious. I would highly recommend Cheddar's to anyone looking for a variety of really great food. The staff is also always very friendly. read more

Went for dinner last week. Have always loved the food, service and restaurant in the past. Not this time. We were seated in and area that had a large group of teenagers celebrating something. We were happy to see such good kids and parent/chaperones having fun. Very Loud, however. There were plenty of places to seat us in the restaurant. I know 5he manager on duty and our server were very aware of the noise. While they are nice, they did not offer apologies or to move us. Seems, maybe a few tweaks might be helpful and be able to enjoy their dinner. Food is just ok. I would rate this restaurant 2 stars. read more

Steak was great, chicken was sub-par to me but it was a nice last minute dinner. Waitress was funny and nice

This was a first visit and we were very pleased. Everything we ordered was awesome and more than we could eat! We started with an appetizer of salsa queso and chips. Best queso I can remember and because this is a "usual" there's much to compare. Our entrees included baby back ribs, blackened salmon, and a juicy burger all cooked to perfection and delicious. This place is worth a visit if you've never been or a second look if you have. read more

Bad Bad Service, Bad Management, every Cheddars I have been to has been first class! Not this one! in Lakeland on South Forida Ave. We were a party of 8 and waited 10 minutes while servers and manager walked by. I went back to the hostess to get someone to come to our table. One of our party had fish taco's with a piece of plastic in it. We asked for a manager he never came over. The server came by three times and kept saying he was busy. After I closed out a manager came out and said I took the fish tacos off and didnt charge you for a order of onion rings! "How nice" They didnt offer to bring another dish for my guest. I contacted Cheddars website no answer 7 days and waiting! read more

I was sooo disappointed at the one In Lakeland on Florida Ave after my experience at the one in Lake Mary. First our waitress whose name starts with a Z takes our order and then goes to talk to an elderly couple about her Mercedes and I had to go and ask about the croissants at the front desk since she never brought them. After which the manager brings them and they are undercooked and with little honey not crispy and brown. He then tells me when he and not the waitress brings them that everyone is on edge because the GM is there well isn't that when service should be superb? The crispy onions straws were soaked in oil and not crispy so that wasn't eaten as the Mac and cheese was not creamy but tasted as they had been under the warmer for a while. The waitress came over to he second time only after I complained which was about 8 minutes later and then right before the check. The food was subpar at this location as well as the service at our table, I noticed other tables were treated better. Oh and when she took our initial order she was leaning in the booth with her knee on the end of the booth luckily I was sitting more towards the middle of the booth. The only good thing we're the mashed potatoes those were tasty. read more

Went to Cheddar's in Lakeland for lunch with friends on Friday and had an enjoyable time. It was our first visit and the food and service were great. Our server was a spunky lady who always wears a bow tie and she was friendly and efficient. We ordered the chicken pot pie, half Rueben, and the Redfish which were served hot and all were very tasty. We are definitely looking forward to a return visit. read more

Cheddar's has such a good bacon cheese burger. I've also had there chicken fingers and they are also Soo good. The service here at the Lakeland restaurant is very good too. read more

Host at station to welcome Waitress prompt, energetic, efficient. Country fried chicken was crisp and tender Table bussing was steady Restaurant seemed relaxed and more quiet than usual Seems my prior issues have been addressed read more

Couldn't tell you about the food. It looked good as it passed us by, but we never tasted any. In an hour and a half. We called the manager over. She promised us food. It never came. I don't know if our waiter was bad or the kitchen was bad, but we never got a nibble of food in the whole time. We walked out without paying for our single beer. We went on down to the little Greek place down the road and had a nice lunch there. read more

I had not heard any good reviews about this location previously regarding service and food. However since Bill Roberts has taken over manager ship I started to hear good things so we decided to give it a try. We were quite surprised about the many changes. The food was very appetizing looking and very good as far as taste. We only came in for appetizers which were wonderful but the service was great. Very attentive and Mr Roberts was very hands on We will Be back. Thanks Bill Roberts read more

This is my first visit to Cheddars. Our server was outstanding! The baby back ribs were delicious. I could just eat and eat the croissant with honey butter all day. The spinach artichoke was nothing to write home about. But the service and the croissant out weighed the dip. read more

On-point service by Krystal. A nice lunch with my parents. Glasses always full and food on time. Very much appreciated the quality and service. read more

Sat right away. Gave order when ordering drinks. 37 minutes later [no wait) food came out cold. Pasta was over cooked and cold. Sins food was wrong as well. Saw server once in 37 minutes. Everyone had a bad night so hopefully they're better than tonight. read more

Very disappointing. The server, though average, had a strange and somewhat rude sense of humor (while ordering, my boyfriend asked is he could change his selected side dish and she responded "No, that's not allowed" waited about five seconds and said "just kidding" and she made similar comments throughout the visit). All of the food was SO SALTY to the point where my food was inedible. I ordered an entree with chicken and shrimp and the shrimp were overlooked. My side dish of black beans was heavily salted and like I said before, inedible. I was simply looking to enjoy a meal out to give myself a break from cooking every night, but it was a wasted evening and a waste of money. We will not return and recommended that our family and friends not waste their time. read more

Would give 6 stars if I could. Had an over $300 Togo order during lunch rush today and our order was perfect! It was all exactly how we ordered it. They marked each item so it was easy to disperse. Everything was hot and fresh and tasted amazing. And even in the pouring rain they brought out our food right to my car. Will definitely be ordering the office lunch here again soon. Great food and great service!!! read more

Such great food and the staff is great! I think they have a new manager and he is amazing! He even talked us into trying the chocolate cake dessert and it was so good! read more

Cheddar's Scratch Kitchen - Chocolate cake dessert - Comfort Food Near Me - Lakeland, Florida

This place changed my life! The food was amazing and the service was also amazing. Everything that came out of the kitchen was so good my boyfriend and I loved every bit read more

Cheddar's Scratch Kitchen - Comfort Food Near Me - Lakeland, Florida

I had dinner here with a party of 8 to celebrate two family members' birthday. Everyone ordered mostly favorited food on the menu. I had the Grilled Salmon. It was delicious. A bit salty on the side but delicious. I became curious to learn about the nutrition information and was shocked that the specific food I ordered was high in sodium. 1040mg to be exact. read more

Always a problem when a place can't cook a hamburger right with two tries. Makes me wonder who's running the kitchen and the house, right? Then you start worrying about everything else that can be nasty or wrong with people who don't care making your food. Last time I visit here! read more

this is a great place to eat ...family freindly or to come have drinks ton of choices as well ...on menu ..love it read more

Cheddar's Scratch Kitchen - VERY GREAT 12 OUT OF 1-10 LOVE IT !! - Comfort Food Near Me - Lakeland, Florida

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We went to Cheddars for the first time Thursday and it was disappointing. The server was very slow and paid us little attention. My meal wasn't warm, and the fries were much less than fresh. I hope this isn't the normal experience; we had heard good things. I'll may try Cheddars again, but won't hurry back. Thank you for your canned response. I was asked to send a message with my contact info, presumably to offer a coupon. I didn't place this review for a freebie, just address your issues. read more

I have eaten here several times, called in an order of baby back ribs and was told it would be one hour, because they had ran out, so I decided on the chicken fingers and a monte cristo. Big mistake, the dough was literally soggy and uncooked. The chicken fingers were cold and dried out like they had been sitting for awhile, the broccoli casserole was overcooked as well. Seen like the restaurant is going down hill and there us no care in preparing the food any longer read more

I wasn't too impressed with this place. The staff was awesome! But the food was not good! The shrimp was overcooked! The new orleans meal had no sauce! The drink had too much salt! Just not happy! I will never come again read more

Had the grilled salmon and it was cooked perfectly and tasted great. One of our favorite places to eat in south Lakeland