When we moved to the fort about 6 years ago we switched from Bank of America to Chase. We have…read morenever regretted that decision. Chase has several locations and plenty of ATMs. We have checking and a savings accounts. When on occasions when we have contact with the staff they are capable and personable. Chase offers anything that you need in a financial institution.

I went through the drive thru at the chase bank on west Jefferson blvd. Lola was so kind and…read moreprocessional and friendly. She was such a happy person in my day. People with an attitude that great are so rare. She gives the whole bank a good name !!! Also Cole is so great too and is so nice to my daughter. What a great location ! Who would think that doing regular banking would be such a great experience ? Congrats on hiring amazing employees !!!

This is kinda a response to the 1st comment I applied online not in person and got the loan I…read morewanted without having to give them anything it's only when I renewed my loan and went in to the local office when that's happened and I still didn't give them nothing of importance maybe your credit history/score was bad idk but I can only tell my experience...now for the rest they gave me money to pay off medical bills when nobody else did so go me their 5stars the online part the local offices are 2-3 stars but that's y I do everything online I've missed a couple payments now all my payments have to be done by me calling in so that's how I dealt with them and you'll get good nd bad experiences from that but online is honestly the way to go

Great staff and customer service! I have used them for years. Quick phone call to make any changes…read moreand there is always someone in office to talk to, so I don't have to call customer service.

~ So on the night before last, I had to make a trip to the store, only to find out that I was…read moreliterally overdrawn in my bank account by $169.47!! I am truly absolutely infuriated. Allstate had it listed on my app that my 6 months of Auto and 1 year of Renters Insurance was -NOT- due until 03/08/2021 for Auto Bill Pay...Last night they withdrew the funds. Had I of known that they were going to do this, I would have definitely made sure that the funds were available as I'm constantly moving money around from various accounts. When I contacted them this morning and provided them screenshots to show proof, they simply apologized, informed me that my insurance -WAS- currently due, and that they were uncertain why the app listed the date to be otherwise. I've had perfect insurance with them for close to 5 years without any issues with my annual 6 month payments (Full Coverage). They -ABSOLUTELY REFUSED- to cover any of the overdraft fees whatsoever, saying that while it was their fault, that they were choosing to not incur any liabilities! Are you freaking serious?!?! They then tried to pin the blame on me, stating that they tried calling me back in January and so forth. Yes, they did call and leave a voicemail back in January, and having upon listened to it, I immediately checked my Allstate App to see what my due date was so that I could be on top of everything as I was working 3rd shift and it was difficult for me to return their phone call during office hours. On the voicemail message that Allstate left, they NEVER gave me a due date, but rather said that my "Policy was coming up for reschedule" and to give them a call if I had further questions or needed to make any changes. I immediately canceled my insurance, and switched my plans over to GEICO. I'm now paying $75 cheaper for the same plans with the same premiums, and in December will even go down $200 less almost if I continue with my almost perfect driving record (one minor accident in 20 years)! You can definitely guarantee, that I will be doing every review possible from Google, Yelp, BBB, Etc., on Allstate about this absolute BS ; I understand that mistakes occur, but when you are truly responsible-- FULLY OWN IT AND CORRECT IT!! **At least my bank (3Rivers FCU) told me that they themselves will completely remove all fees as soon as Allstate has reimbursed the funds that were removed. If you click on the pictures, you will be able to see them in full view with actual dates and so forth*** FYI-- Erick Juarez was my agent, and honestly showed that he could care less, found the situation laughable, which during this Covid crisis, you would think that he would be more concerned about his customer base.

Nick and his team were great to work with on one of my latest real estate transactions. They were…read morecommunicative, friendly, and prompt. Highly recommend Nick Staker and his incredible team at Ruoff Mortgage!

One of the best referral partners I have! so easy to work with, they make the process easy for me…read moreand our mutual clients.

I want to give a BIG SHOUT OUT to Eileen McMillan's State Farm office in Huntington Indiana. I…read moredealt with the sweetest gal named Tina and she was so helpful and seeet to work with. After being with Farm Bureau for 31 years I made the switch because they would not help give me as good as a deal as State Farm! So, I left them!! More coverage and an umbrella policy for way more then I was getting at Farm Bureau and for a cheaper price! Thanks Tina for all your guidance and help! your the best!!