Was visiting Vancouver and ran into an issue with the washer and dryer at my Airbnb. The person…read morewho runs the laundromat was soooo Helpful and kind to us. Would recommend them.

I needed to do laundry but hotel's laundry service was pricey. When I was checking into Hyatt…read moreRegency, the valet guy told me about this place. I tried to call earlier but no one picked up. I took a chance and came! So glad they were opened on Christmas Eve. They will open until 4pm. Wash takes 25 mins and 38 mins to dry. Total about $12.60 CAD. Make sure to put a timer so you know when to pull out or claim your laundry. Though it was coin laundry, you can ApplePay and they will give you the necessary coins, $1 CAD for detergent, etc. The staff was very friendly and helpful. They were a lifesaver, otherwise I would need to rewear some of the dirty clothes! Parking: Private lot Payment accepted ApplePay exchange for coins or coins only

First time working with them. Having my Santa Claus suit faux fur replaced…read more Went over what I needed and she seemed to get the details. I will be posting the results when I pick up the suit in a 3 weeks. Thank you Santa Claus (for hire). Sleigh Phone 604-323-3559.

Had a jeans repair done here, $38 + $5 for mandatory cleaning. Got the jeans back, after wearing a…read morefew times, noticed the jeans had ripped again in the spot that had been repaired. I brought the jeans back expecting they would stand behind their workmanship, explained the problem that the jeans had ripped at the spot of the repair, was told I could pay again to have the same thing fixed. I told her I was not going to pay again for the same repair. Asked if there was anything that could be done to avoid leaving me unhappy, shrugged shoulders "sometimes it happens" NOT HAPPY WITH REPAIR, NOT HAPPY WITH POOR RESPONSE

I dropped off a few pieces of clothing. Small stains.m. It was a wind breaker not even like a full…read moreon jacket. It was 4 pieces of clothing for 150 dollars. I didn't argue. Avoid this place. Also they didn't even get the stain out. They still charged me full price.

I needed dry-cleaning for my winter coats to wear this year as well my brother had some suits to…read moredry-clean. I was thrilled to know they are do pick up and delivery which I opted to due to COVID-19. I have an expensive black down coat that I had dry-cleaned in the past with another cleaner company and the black never looked the same (duller). I was shocked the black is back after dry-cleaning with West Blvd Cleaners, not dull at all! I also had 2 more coats and they came back looking brand new. I do love the notes they put on the receipt e.g. "belt - stains when received will do our best." I made me remember that belt was exposed to the elements after opening the car door, I realized my belt was hanging outside for the ride in the rain (doh!) Stain is now gone. The pricing is a tad higher than I expected but I am ok with it has the quality of dry cleaning is bar none.

They always lock the door without a notice on the door of the staff's absence. This means the…read morecustomers had to wait outside the door for the staff inside to come and open the door. Then she went back to inside immediately right after she unlocked the door while she saw us walking towards the door. She could have held the door for us since we were her customers. That just means they do not care about customers. I asked the employee if they were busy and she said they were not busy. But we needed to wait for three or four days just to dry clean one item, for which she said, "I'm so sorry" but I think she was not truly sorry because when we said, "Have a good day" to her, she said, "Uh-ha" while looking at the floor. No employee would respond to a customer that way; she is just too arrogant. Also, she asked us for our surname to write it on the receipt. Then she asked us if we were in the system and she had our name wrong in the system. Her careless attitude made me hesitate to return.

they send everything out. prices change on pick up…read more they burnt a silk white shirt.

Quick cheap and fantastic job! Love the boss lady there. Very experienced. Don't just take in…read moreanything if stain cannot be removed. Been with them for two years.

My first Yelp review! I bought a heavy secondhand overcoat the week prior that was made of mystery…read morematerial, having no tags or care instructions. They informed me that they had done cleaning on something with a similar material, but as the fabric was unknown there was no telling if the same thing would work and I accepted the risk (...my coat was only 12 bucks anyways). Needless to say I was more than impressed on pickup - the coat was absolutely stunning (and the lining on the top perhaps being real raccoon fur). Great service and cheaper pricing than in the drycleaners' around my area.

I recently discovered this Dry Cleaning shop and they do an awesome job! I brought in 1 sweater, 1…read moredress, 1 skirt, 1 pants and a pair of white flats. Every single item came back in great condition and super clean. My white ballet flats needed cleaning and they basically scrubbed it as much as they can and then dyed it. They made sure to call me to ask before dying the color too. The prices are very fair and they are always friendly. I'm so glad they are close to my house and I can feel at ease leaving my clothes here.

Absolutely do not go here to get something tailored. Not only do they do a terrible job of it, they…read morerefuse to let you try them on in shop after tailoring. What was once a beautiful maxi bridesmaid dress is now a midi dress with an uneven slit. When the issue was brought up, the owners threw a tantrum and scattered fabrics everywhere in the store. Steer clear of this business!

I went in with a wool top coat that had something dropped on it, something from a bird's colon. I…read morebrought it in on a Saturday and they promised it the next Wednesday. I wasn't able to pick it up so promptly but I liked the speed at which they worked. It cost around $57 but it was well worth it. I suspect that's how much it is for dry cleaning anyway. And my garment was perfectly cleaned. I wouldn't hesitate to use Fletchers again, even though I don't live close to it.

I am so disgusted with this busines. I got 2 tank top straps shortened by the seemstress. I was…read morecompletely shocked when the bill came to 66.00. My regular girl who was on holidays, would have charged 10.00 each. I don't care how well done the work was it was a very simple alteration. I politely told the girl at the front I will never have my dry cleaning and alterations done there again. I feel Fletchers is scamming their customers. Shame on you Fletchers.

Just sad how the business has a sign in the window saying…read more Open Everyday 9am till 7pm Unfortunately this is NOT CORRECT it seems to be normal for them to open between 9 and 9:30. Not really great customer service for the people who are here waiting.

Launder All washed and dried 3 items for me and I was very happy with their good work.read more

Will never return. I…read moream a strong supporter of local businesses and decided to give this formerly unrated drycleaner a try this past week. While the staff seem nice and helpful, the price and end product were a major disappointment. I recently started massage school and have sheets which need weekly washing. With little free time, I hoped to find a drycleaner to launder and press the sheets. My first mistake (and I take full blame for this one) was not asking how much it would be. I figured that two twin size flat sheets wouldn't be much more than $10 or so. I handed over my sheets and was never informed of the cost. The staff person told me it would a few days - I dropped them off on a Saturday and was told I could pick them up on Wednesday after 4pm. It seemed a bit long to me but I wasn't in a big rush. I ran over to the store today to pick up the sheets to discover the price would be $31.50. Since the sheets are for school use only, I bought cheap ones ... $9 for each sheet from IKEA. The cost of laundering them was more than the cost of the sheets. I could have bought 3 brand new crisp sheets and thrown these away given the price of cleaning. Whatever. My bad for not asking up front. Their bad for charging an arm and a leg. My second mistake (did I mention that I'm loaded up on cold medicine today?) was to pay the bill without looking over my sheets. I was still in shock over the price. I walked one block home and immediately took a closer look at the sheets ... which are still wrinkled and not well-pressed. I uploaded a photo to show how wrinkled they are. For $31.50, I expect the sheets to be pristine. Not so. Not happy. Not impressed. Not returning. While I like local businesses, I am picky about them being able to offer good products/services for a reasonable price. As for Money's Drycleaning, they certainly live up to the MONEY portion of their name.

I have only had good experiences over the years with this business until a week ago when Linda;…read morewent above and beyond. Highly recommend.

This business lacks the organization to meet its own deadlines, the professionalism to deliver on…read morepromised results, and the accountability to take responsibility when things go wrong. I strongly caution against using their services unless you are willing to deal with unreliable timelines, poor communication, subpar workmanship, and difficulty getting issues resolved reasonably. I brought a brand-new bridesmaid dress here for hemming, strap securing, closing a slit, and adding sewn-in inserts. During the detailed 2-hour initial consultation, various options (including different inserts) were presented as part of what seemed to be the standard process for achieving the desired fit. At no point were these options presented as special accommodations or personal favours. I accommodated the length of this visit as walk-in customers were repeatedly attended to throughout. During the consultation, I also observed the seamstress snagging the fabric while handling the dress; when pointed out, it was acknowledged and I proceeded in good faith. Despite explicitly offering additional time, the business insisted the dress would be ready in one week. That commitment was not met. When I arrived on the agreed date, I was told no work had been started due to it being a "busy time." I was asked to follow up before returning. After being told the dress was ready, I made another trip, only to be informed it actually still was not finished. I was then told it would be done later that day; in reality, it took several more days. When I returned to collect the dress, it had multiple issues: visible fabric snags (including additional snagging during that final visit); straps that were not secured as discussed; and incorrectly placed inserts resulting in a poor, unflattering fit. When I raised concerns about the inserts, I was told they might be sewn incorrectly based on how they were initially pinned. Instead of helping to correct the issue, the seamstress left me for nearly an hour to figure it out myself while she worked on other items in the back, repeatedly telling me to "relax" and "enjoy myself." After an hour without resolution, I requested a partial refund for the insert-related work ($40 total), as it had not been completed as agreed. This was initially refused on the basis that I had just "changed my mind," which was untrue. Fabric damage concerns were also dismissed with suggestions that the dress quality was to blame, despite snagging visibly occurring during her handling. I was then asked to leave while the refund was "considered," which I declined to do without resolution. The situation escalated in front of other customers as the seamstress becoming highly emotional and disengaged. The matter was only resolved after her partner intervened to issue the refund. Following this, I received a voicemail apology focused primarily on delays. The core issues - poor workmanship, damage to the dress, and how the situation was handled - were not addressed. Instead, there was repeated emphasis on how "nice" she was based on the time and effort she put in during the initial consultation and how little was charged. To be clear, the scope of the work, pricing, and billing descriptions were entirely set and recorded by the seamstress. For example, the invoice noted "fix straps," reflecting our verbal agreement to both reattach and secure them; it is not reasonable to expect a customer to interpret internal shorthand or restate instructions when the provider has already agreed to the work. Similarly, the insert installation (including selection of materials) was a service she suggested, not something requested as a personal favour. In my opinion, bringing up the time and effort spent after the fact to justify poor results is inappropriate and unprofessional. The time and effort spent, or how "nice" the service may have seemed during consultation, do not change the outcome: I was left with an incomplete, damaged product. All in all, based on this experience, I will not be returning and would not recommend this business to others.

Wendy is amazing! She's helped me with a couple alterations. One was for a pair of jean shorts that…read morewere too big and she took them in at the waist. Unfortunately then they were too tight so she fixed them up again to the perfect size for free. Another was fixing the zipper on a pair of dress pants. She's very friendly, helpful, quick, and has fair prices. I would totally recommend her!