I really pride this location on their customer service so it was much to my disappointment the other day at the poor service that I received. My pal decided to drop by for a late night bite before heading into the house for the evening. If you don't know when you go through the drive through at this location the AI takes your order. Typically this isn't a problem despite my disdain for the environmental impacts of Ai usage. But that's another conversation for another day. I wanted to order a medium fry, hi-c, and funnel cake fries. So I was flabbergasted when I got to the window and was handed a sprite, 5 pc chicken tinders, and apple pie. At first we noticed the drink and agreed that the sprite could suffice instead. I was super chill about it. So it was rather annoying when the person at the window, Eriyah (hopefully that's correct it's what my receipt says) had such a nasty attitude. They were not apologetic. They refunded my order and had me pay again which I believe they could have refunded the charge instead of me now having two holds on my checking account. Also I didn't appreciate the way she asked for the other bag of food back. It was very flippant. I was trying for process the entire encounter + I was always under the impression that taking items back in the window was a foo safety risk. The other staff member who came and gave me the order was so kind and apologized profusely. Hoping for more positive experiences should i return. read more

even though my order was messed up they made up for the inconvenience while it was busy food was bust thankyou

persons name who took our order was cheyenne. very nasty and rude woman. rolled her eyes and had attitude with my order. didnt get the order right. not just that one of my sandwiches she spit right on it. hopefully management sees this and theres better service quality come forth read more

Food is very good, But the service takes forever. I was at the drive thru on this trip for so long,it was unreal. Other times,I've stood in line & again,it took forever !! But,their chicken sandwiches are real chicken. What a difference from BK & McD's. And I actually thought their chick sandwiches were good! Boy,was I wrong. Checkers chicken deluxe is DELICIOUS !!! The value menu is very much worth the money. read more

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This is clearly a chain. But not one I'm familiar with. I didn't even know this was coming but as I went by on way to Home Depot I saw sign that said grand opening. So of course I stopped. It's a hamburger place, drive-thru, takeout or eat outside at some tables they have. No inside seating. Currently running a special of $1 cheeseburger so I went with that. I'm not a burger expert so I brought this to someone who is. It was appreciated but I was told not the best burger in Buffalo. Ok. Fair enough. It's a chain. I also picked up some fries. These are flavored somehow. Some spice mix I think. I liked them. I'd eat them again happily. Menu shows some shakes and chicken nuggets and things like that. Reminded me of the menu at BK I recently perused. Like I said, fast food and a chain. read more

Checkers - Fast Food Near Me - Buffalo, New York

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As I sit here in the Checkers parking lot, devouring my 'Baconzilla' meal, I feel it's time to give them the love they deserve. I've been here more times than I'd like to admit, and each time I've been happy with experience & meal. The folks are much nicer than most 'fast food' spots and their food SLAPS. The Baconzilla is much better than the Wendy's 'Baconator' and BK's 'Stacker' ... and the fries... the fries taste like a crispy, deep fried, deliciousness reminding you of the warm, fuzzy, feeling you get when you smell the funnel cake and deep friers at the ole' Erie county fair & you know you're about to get real 'fat & sassy' 1 star off because there are quite a bit of extra cal's - but ya can't win'em all read more

Checkers 1. Parking easy 2. Customer service is good 3. Burgers are much better than McDonald's or Burger King 4. But a big oooopppppssss 5. I was there at 12:30 pm and I have a bad experience like 2 or 3 guys asking for money around checkers 6. They need to improve on customer satisfaction read more

Checkers - Fast Food Near Me - Buffalo, New York

$0.69 cheeseburgers every Sunday first time visiting here the wait seem to be a little longer than it should have been. However $0.69 cheeseburgers can I say about that? $0.69 what is the right price however not much to them couple bites is all lacked that flame-broiled Taste that Burger King has and the dense texture McDonald's has that somehow was just delicious and classic not bad read more

Checkers - Fast Food Near Me - Buffalo, New York

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Positively abysmal. Awful in every way. The place is dirty and gross. Staff is rude and untrained, food is inedible. I was surprised the place was empty. Now I know why. They need to clean up their act ASAP or they'll be the latest shuttered business in this strip of Elmwood. It's a shame, as the region is yearning for some higher end fast food. This is not it. read more

Checkers - Awful experience, and we'll never return. - Fast Food Near Me - Buffalo, New York

I must say. Usually I am a fan of Checkers . But lately the location on Elmwood Ave has been a big disappointment. First of all the order was not complete. Second the food quality was not close to the usual standards. (It really sucked) But I have noticed that the Elmwood location has been on the decline for some time now. The location at Walden and Transit is the best. Close behind is Union Rd and Niagara Falls Blvd. Elmwood Ave is the most convenient for me but I think I'll have to write it off. read more

Yesterday I went to the drive thru and ordered 2 Checkerburgers with no cheese. I get home and pick up the very light bag and look inside.only to see some french fries in the single burger on the bottom. I say to myself "Sonof a bitch, they goofed again!".....I drive back to the front window and give it back to them and show them the mistake they made. They tossed it in the garbage and proceeded to make my original order for me. What seemed like the young male manager then asks me where is my mask? I didn't think I needed one being outdoors this time so I go to my truck and get it come back and he hands me my bag of food. I go to put my mask on and he says don't bother now and I save why did you ask me to go get it if you have my food so quickly??? I realize he's just messing with my head. Check your bags people before you leave the drive-thru so you don't have to go home dying to take a bite and find out it's the wrong order, trust nobody they train people all the time and goof up a lot too. There is no good reason for messing up my order since there was only one car ahead of me and nobody at the front windows, read more

THEY ARE SOOOOOOOOO SLOOOOOOOOOWWWWWW!!!! Whether you order delivery, or go there in person, you will be waiting FOREVER for your food. And they will still manage to give it to you cold. I have given them multiple chances, and the only thing they are consistent of, is taking their time and not doing it right. My worse delivery experience was when it took almost 2 hours to get 2 orders of food. My order was not complicated, and I didn't request anything extra. It got to a point where skip the dishes credited me for my meal. My driver was getting frustrated because he came there multiple times expecting my food to be ready and it wasn't. My worse on site experience was when my friend and I ordered a meal late night. I got a burger with fries and a milkshake. They got a chicken sandwich with fries and a milkshake. There were 2 other ppl that walked in before us. It was nice so we all sat outside and waited for our food. We were chatting and lost track of time, and before we knew it 30 minutes went by. We all went to the window and asked about our food and NONE OF IT WAS READY YET. HOW???? I just don't suggest coming here unless you really like waiting. Which is sad because I actually like their food, especially the waffle fries. read more

This is unacceptable & an Health violation. Please be aware and make sure all food are cooked before serving. read more

Checkers - Fast Food Near Me - Buffalo, New York

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I am going to agree with Maria B and giving this place only a 3 star. My co-worker told me that checkers just opened and we both went during lunch. I ordered their bacon burger without a bun, they made it a lettuce wrap. The manager just confirmed exactly what I wanted. I also ordered a funnel cake and some fries since my friend was hyping up their fries. We get back to work and the burger was pretty good, I would get it again most definitely, but the fries was missing a lot of seasoning. it LOOKs like it has it but when eating it, i didn't have any. the funnel cake was horrible. It was like hard on the outside and tasted ok in the middle, not sure how the hell it was so hard on the outside. Other then that, I will most definitely go back since they are a late night eats! Next time i return, I'll try other stuff like the shakes etc. read more

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Horrible service Waited over 15 minutes for a small order and they couldn't get the order right. Last time I went they forgot one of my burgers and I got charged for it. Maybe they should stop hiring hood rats and hire people to can do decent work. REMEMBER: these are the kind of people fighting for $15/hr read more

Went through the drive thru and they said to pull up to the door and we ended up sitting there for 20 minutes . Went up to the window and they asked what I want and was giving me dirty looks and rolled their eyes . Very rude staff. Never going to this one again . read more

I might go back for a shake and some fries but they didn't get our order right and I was a bit disappointed. The quality of the sandwiches weren't all that great. Service was friendly and the wait time was ok, other than that it didn't quite live up to the hype. read more

Checkers - Hilarious #frylove - Fast Food Near Me - Buffalo, New York

The food not bad but the employees in night shift are the worse if the worse . No customer service just attitude dirty looks and screwed up my order twice and I said screw it . don't go there at morning hours ever . been there twice and Yes one time was not enough gave a second try and it was worse . Esp mr. Wonderful on the speaker how did he get the job I've never met such a ignorant person in the food business working the counter . Evidently he's in charge of ice cream cause it's always broke and or cleaning . My suggestion to the owner fire the night crew immediately cause I'm pretty sure they sell something not on the menu . That place was trashed and everyone wore what they want . I wish I could give no stars even negative star to show my disgust. With that staff that was on at 1:30 am on Thursday night . read more

Slow service with mediocre mood. I've been here around 4 times and even for fast food I wouldn't recommend it. The fries were really disappointing and soggy. read more

Every time I order checkers through DoorDash and I get all these extras on my burger. It always comes plain missing every single one of my extras I paid for and they even forget about the sauce for the tenders. Every time they forget the straws too for the drinks. I highly wouldn't recommend read more

I wish they would dtop cooking eveything in the same grease everything taste like the fries.The chicken bites are cooked to long,so they are very hard.The fish sandwhich is to soft read more

It saddens me to write the one star review as I do like their food, but am happy to share my story on Yelp. I have shared it verbally many times over, with much disbelief. Had been to Checkers in Ohio, and a couple times at the Batavia Thruway rest stop. I truly enjoy their food and prices. I was very happy to have one open in Buffalo. I signed up for their email club to get coupons & specials. Happy, happy. What didn't make me happy is how slow their drive thru service was, but it still didn't deter me from going, sitting and waiting for a while - I really liked their food. My sad story involves the advertised special for the $1.99 Buttery Steak Burger. Advertised on an electronic billboard at Elmwood & Hertel. Also advertised on their signs in the parking lot. Our order was 2 Buttery Steak Burgers and an order of fries. After hearing the total, and pulling away from the speaker, the total sounded about $1 too high. So, at the pickup window, I mentioned that and asked that they check the price. I was told "Buttery Steak Burgers - 2 for $5." Of course I said "No! $1.99 each. Advertised special." Again it was confirmed "2 for $5. $1.99 for one. You want 2, it's 2 for $5." Uhhhh nooooo!!!! That makes no sense, if the register comes up that way, then ring them up separately. No, they could not do that on one order. I seriously could not believe that. The boy at the window called over another worker, and she confirmed 2 for $5. So, yes, I was arguing over a dollar, but the stupidity was the basis for the problem, not the price. For the first time ever, we just drove away without the food, not paying. Keep your 2 for $5! I vowed never to return. But..... some months later, still getting their emails, I had a buy one get one free cheeseburger coupon. Going to Regal for a movie, and needing a quick bite before, I figured I'd give them one more chance. Time had past, I yes, I like their food. This time, the walk up, and hey one was free. 2 people in front of me in the line, 25 minutes to get the cheeseburgers. Almost late for the movie! NOW, never to return. I will say that since the Niagara Falls Blvd location (an eat-in location) opened I do know someone who has become a regular there, and never has any problems. So, I'm guessing that the disasters are limited to the Elmwood location. That's my Checkers story. Hope everyone was amused though a bit saddened that this could actually happen. read more

Can't go wrong with a bunch of fried, breaded, fatty meat. I typically don't eat fast food, but my friend and I were busy and reached the kind of hungry where your stomach starts eating itself. We decided to get food outside, because the drive-thru line was long, but they seem to move pretty quickly. I got a fish sandwich, he got a bacon cheeseburger, and we both got fries. The price was reasonable considering it filled us up, and it wasn't soggy, squashed buns like you'd expect at other fast food. We still felt guilty, but satisfied guilty. They don't have any vegetarian options, unless you want to gorge on French fries (in which case I'd say get it gurllll). Definitely a rare treat, but one I'd pick over most places if I were in a hurry. read more

Grease city. Be prepared. I used the drive-thru. Line was short, waiting time was long. I ordered the seasoned fries, the crispy spicy chicken (with bacon, extra 79¢) and the fish. The sandwiches were a special: 2 for $2. Gave me a chance, as I was trying Checkers for the first time, to taste 3 of their menu items. I liked the seasoned fries and would get them again. Even as I was handed the bag through the window, however, grease shouted at me. The bag had several greasy spots. Inside the bag, the napkins had grease spots. The fries holder had grease-saturated areas near the top... did not seem to be the fries themselves causing that, as the bottom of the holder never did get greasy. The paper wrappers were greasy on the outside. (How DID they do that?) The wrappers were also not marked as to which 'wich was which. So, of course, I opened the fish first, the one I planned to have later. Re-wrapped that, and dove into the chicken and bacon sandwich. The bacon was good, not too fatty, and crisp enough. At first I thought the chicken was not spicy at all, but when I bit about center I hit a hot spot, and the rest of the sandwich was spicy, though never crispy. Also, the sandwich did not seem to be the source of all the introductory grease. Overall, I give the crispy spicy chicken --with or without bacon-- a 3 out of 5. The fish sandwich turned out to be breakfast the next morning. Eureka! I struck oil. The fish seemed to be the genesis of the grease. Granted it sat in fridge overnight, but how did the fish, under the breading, get grease-soaked? Taste? Hard to tell because of the grease. Fish gets a 2 out of 5. I'm feeling generous. But I did get the receipt validated for a free sandwich at another time. Doesn't say what sandwich, so should be any of the menu sandwiches; requires buying a large beverage. I really liked the seasoned fries... better than Arby's; far and away better than Popeye's. They get a 5. Checkers is new here, so it's a gotta try for yourself. Ask for extra napkins. P.S. I did not get cheese on either sandwich. Just as well, as another reviewer said they use Cheez-Whiz. read more

As I'm moving away soon I figured I'd give Checkers a try as it opened recently Wasn't sure what to get and wasn't super hungry so grabbed two sandwiches for $4, the Cheese Double and the Spicy Chicken sandwich. Order was placed quickly and friendly enough, however I feel for what's essentially "fast food" it really wasn't very fast, about 10 minutes to cook up both sandwiches...I also witnessed some people wait almost as long for an Ice Cream .....a frikkin Ice Cream !!!!! Food was good though, the sandwich was alright but the burger was one of the best fast food and "cheap" burgers I've had in a while If I'm in a hurry id not stop here, but to fill a hunger then sure ! read more

I was disappointed with my experience here. This is a drive up/drive thru place only. There is no indoor seating and so there's no restroom in case you need one like I did after eating the food - it just went straight through me. I had to rush home and luckily I live very close by. I had the #7 spicy chicken sandwich meal with a Mr pibb. The soda tasted a bit flat like the syrup to carbonated water ratio was off. I felt like the chicken sandwich tasted like it was trying to copy the McDonalds McChicken sandwich but it fell flat. Too much mayo and the "spicy" flavor was kinda weird and unusual. The fries were fresh, hot, and really good, though. Not traditional fries but some kind of seasoned fries, not sure how to describe them. Staff was friendly and service was very quick. Honestly probably won't be back anytime soon unless I get a craving for those fries. read more

I love Checkers and I'm so glad they are now in Buffalo! I tried them for the first time in North Carolina and they were so tasty. When I heard they were coming here I was ecstatic ! My favorite menu items are the Checker burgers, hot dog with chilli cheese and the French fries! The checker burger is the perfect size. The meat is moist and the mayo, ketchup, red onion combo is absolutely delicious! My father has tried the Big Buford and he loved it! The chilli cheese dog takes me back to childhood when you could go to a local cafe and get a slime dog. It's a boiled dog yes but the chilli and cheese are so tasty it doesn't matter! So so good! The fries. Oh the fries! Seasoned fries with an almost Cajuney flavor. I always large size then because a small would make me sad! My daughter loves the checker shakes! Not an expensive place either! Get there and try them out. You won't be able to eat another McDonald's hamburger! Checkers is so good! read more

Oooh lord, those fries! If I could eat nothing else and not get fat, I might just subsist on Checkers french fries. I just went to Checkers for the first time this weekend and was not expecting much. My boyfriend and I were on the way back from a Home Depot run during a hard working day of home renovation and stopped here because it was on the way and quick. I'm not a fan of fast food and typically only eat it on road trips or if I'm craving something quick and greasy (which is rarely) so I was skeptical about stopping here. I will never doubt the power of Checkers fries again! We got sandwich combos (I got the spicy chicken sandwich) with medium fries and finished both orders of fries before we even got back to the house. I was so sad when I got to the bottom of that container! I'm glad I don't know of any Checkers in Rochester because that stuff is dangerous. The chicken sandwich was good and crispy with a perfect little kick, but I forgot to ask for no mayo and am not a mayo fan so that colored my view slightly through no fault of the drive through workers. The fries are the star here, and I'm sure I'll be back sooner than is probably good for my body. Fat cells, get ready to rumble! read more

Saturday night 9 cars in drive thru, no one at walk up window. Took me 15 minutes to get my order.......a little too long for me. Had a checker burger for a buck and a chili cheese dog for two. Cheap snack. read more

Check your bags before you leave the drive thru because they ALWAYS forget something. The past 4 times i've been here they've done this. Trash. read more

The girl who took my order was very good at her job, was polite, patient and got my order perfectly correct. Food was ready as soon as we pulled up to the window, and the guy at the window was super friendly and courteous. Food was sooo good. Go here!! read more

Slow drive thru, but the food is great! Cheap eats. There's always a good deal with some kind of combo, like 2/$5 sandwiches, $2 chicken bites and fries. Decent size drinks. You will get fat. read more

Fuhckin terrible not even word for the amount of dog shit I just put into my mouth worse than a McDouble I'd rather eat the pink shot they make chicken nuggets out of meat is like your back in highschool eating from the cafeteria overall I'd rather eat out a my 600 lb life women read more

Do not like this checkers, food is never fresh, fries are soggy and service is not good

Just a differnt take on fast food. Love the burgers and chicken bites. Skin on potato fries too. I can't say anything bad about the food at any of the locations. Give them a try and find out for yourself. read more

Terrible service. 18 minutes waiting from time of order to receive it. Order was not complete and it was ice cold. Terrible service! I asked to be compensated for being inconvenienced and was told "I don' think so". I almost want to claim racism! read more

by FAR, the best customer service anywhere, fast food, retail, anywhere. They've come outside to bring my food, always friendly, please and thank you, yes ma'am!!! We'll see how they do tomorrow, placed a large advance order. Too many things on the menu though, but they're always willing to break it down for you. read more

First time at Checker's (in over 15 years) and the food was delicious! The service was a little poor, perhaps the employee was new, but she got the order wrong and forgot small things like napkins, straws, the essentials- but I am still giving them 4 stars because these are the most delicious fries, and as someone who stays clear of red meat I absolutely loved the cheeseburger. I plan on coming back to try the milkshakes, since I am a huge milkshake advocate, but it's a perfect cheap dinner on a drive home. read more

So happy to see checkers here, took this long to finally try out a milkshake. Quick trip thru the drive thru...a vanilla shake, comes to 3.80 kid at the window says"do you want your change?" Huh? Get shake, pull away and find it is chocolate. Stop in lot go stand in line, tell the same kid it was supposed to be vanilla, closes the window, comes back with the shake, bands me the shake, no comment, no apology, and he wanted to keep the change. I suggest basic customer service training. An 'I'm sorry' goes a million miles. read more

This is truly a "Get what you pay for" kind of place. What I mean by that is, I'm OK with waiting a little longer for items that all cost under $5. Are they HUGE gourmet burgers with all local ingredients? No. Are they delicious and is this location convenient? Very much so. I wouldn't stop here if your looking to be quick. Its very busy and there are a lot of things on the menu so the staff are always running around doing a million thins. Everything comes out perfectly and delicious though! Its a newer place so if you're looking for something different and inexpensive then look no further. read more