I needed a taxi so badly. I called every possible taxi place. I could not get a ride with uber or…read morelyft. I found this company randomly while desperately searching online. When I called this number, they were an hour away, but they came and picked me up because they knew how desperate I was. I didn't have cash on me, so I paid them ahead of time with Zelle. They came on time as promised. They saved the day. The driver was very professional, respectful and kind. The dispatcher was also very sweet and kept me updated the entire time. Thank you!!!!!!!!!!!!!!!

We have been using Welooti Taxi for several months now. We found them quite by accident. The owner…read moreis an independent driver that contracts to drive for another taxi cab service, but he has his own private customer base. He gave us his business card after we complimented him on the great service (and tipped him, too). Since the driver lives close to us, he said he was able to get to us much quicker if we call him directly. After that, we never called the other taxi cab service directly again, because they had been jerking us around about pickup times, and leaving us waiting for hours even after we scheduled an appointment for a trip. After many trips of courteous, punctual, and overall-excellent service from our "private driver" (Welooti's owner); he mentioned that he wanted to start a web site for his own client base, because the taxi cab company he was contracted with wasn't keeping him busy enough. (And that's weird, since sometimes that other service won't even answer their phone.) Well, this was a match made in heaven, because web sites and social networking management is what WE DO. So the owner of Welooti Taxi, Mr. Sow, contracted us to build his business web site and Facebook business page. We couldn't be happier to help, because this is THE ONLY taxi cab service we will ever use in Cincinnati. After using many, Welooti Taxi is the only one that ever gave us consistently excellent service each and every time we called. And just so you know, Mr. Sow does have other excellent drivers committed to taking fares he cannot manage to take himself. And since he knows there's a terrible service problem with almost all of the other taxi companies in the city, he and his drivers are dedicated to giving you what you can't get from them....consistent excellent service every time you call. Most of them drive those nice comfy Ford Crown Victoria cabs, too, so it's great service in a comfortable ride! We HIGHLY RECOMMEND this taxi service to all of our clients and friends as well.

Max from Suburban Taxi is one of the kindest and and most conscientious people I know. My mom has…read morebeen using Suburban for the past 7 years to get to the airport (always on time). He goes out of the way to do the right thing. He noticed something was wrong with my mom on a recent trip and stayed with her until I could arrive and then wouldn't accept payment. What a kind human being!

Got me to and from the dentist with no problem. Didn't overcharge me on the return trip, even…read morethough I was highly medicated.

I was absolutely blown away at the poor attitude and service of Max (who said he was the manager)!…read moreI called from our company where I am a manager to report one of their drivers who was speeding excessively in our community. I explained we have a posted 10 mph speed limit throughout, as well as children and pets present, and his driving was unsafe. I was simply calling to request that the management speak to the driver to request they be more aware of their surroundings, and drive more safely. I had even taken a picture of the car with the plate number so he could look up who it was in the taxi log. Max's response to me? "Ma'am, we have 10 drivers, so there's no way I could know who he is. I'm sure he wasn't driving too fast. I really don't care about your picture or what you think happened." This is UNACCEPTABLE customer service, especially when the safety of others is at risk. I was very kind and respectful in my request, and when I mentioned reporting to the authorities and BBB, he simply told me to "go ahead". Surely you people aren't that low.

I was highly upset by the lack of accommodation from this company. A supposed 24 hr taxi company…read moredidn't seem interested in taking my friends and I home late night/early morning. Granted weather may have been an issue but you all just said no. We are trying to be responsible adults and feed money into your company. And the answer is no? Don't tell us it's a half hour wait if you aren't gonna show. Just saying.

I realize they were busy with 2 other cab companies closing. But when you tell me you will pick me…read moreup in an Hour and a Half, please at least call or show up. I left 3 messages after waiting 2 1/2, 3 and 3 1/2 hours. Finally 4 hours later a friend picked me up and took me home after he got off from work. I had someplace I was planning to go tomorrow but I certainly will NOT be calling Crown Taxi in Clarksville!

I had to get to the Nashville airport early in the morning on short notice due to a death in the…read morefamily. I called extremely early in the morning but where I'm from if a business is open (especially a cab company) then they are ready for business. The guy that answered the phone was extremely annoyed I had called, didn't understand what a time call (or scheduled call) was and proceeded to ask me questions that were irrelevant like what time my flight was, like the time I was requesting was unreasonable or something. This company apparently doesn't need the business so don't bother calling.

Never showed up. Waited 2 hours because the operator kept saying they are on there way, I'll call…read moreyou right back. Never did, will not answer their phone. Too late to get another cab and will leave Ohio without having skyline chili :( #fairfieldtaxisucks

we needed a ride to work within Fairfield and called two days in advance and settled on a pick up…read moretime. on the day off, no one showed up, and after calling them, they could not find the appointment and said 'it was not written down'. needless to say, we did not make it to work on time. called another service and had a better experience. will not do business with this company again.

Watch out! Elite Taxi is as crooked as they come…read more To set the scene, picture an 88-year-old woman who weighs 88lbs that cannot see well enough to type her own review of this hustler. My grandmother took a cab from a Cincinnati airpot to her apartment (a 10 minute drive or 4.2 miles, to be precise) and was given a bill of around $20.00, nothing out of the ordinary. Somehow "Chris", using his Square app, managed to end up charging her $125.00, which she only found out about the next day. As far as we can tell there are only two ways he could have done this. He either input the incorrect amount himself or my grandmother accidentally added a "custom tip" (which seems unlikely given her eyesight and understanding of apps) and he did not have the decency to correct such a gargantuan error. Shame on you for taking advantage of the elderly! Upon reporting this error to the company more than one member of the staff admitted they were at fault and told my father the difference would be credited back to her account. Several phone calls later and my grandmother has still not received the money. The credit card company has also declined reimbursing her for it as the taxi company apparently claimed (to American Express) my grandmother was at fault. The owner "Dave" was supposedly too sick to call my father back (a tactic used by evasive business owners and lazy high schoolers), and now perhaps intends to put off my grandmother until she gives up or forgets. What kind of company behaves this way? Who would employ a cab driver that intentionally rips-off old women? Oh wait, I'll tell you! Elite Taxi, your local, crooked, unfriendly cab company.

Elite is the best taxi service ever! They are reliable, clean and very nice and professional! I…read morewouldn't call any other service! Dave and Chris go out of their way! They are absolutely wonderful!