Watch out! Elite Taxi is as crooked as they come. To set the scene, picture an 88-year-old woman who weighs 88lbs that cannot see well enough to type her own review of this hustler. My grandmother took a cab from a Cincinnati airpot to her apartment (a 10 minute drive or 4.2 miles, to be precise) and was given a bill of around $20.00, nothing out of the ordinary. Somehow "Chris", using his Square app, managed to end up charging her $125.00, which she only found out about the next day. As far as we can tell there are only two ways he could have done this. He either input the incorrect amount himself or my grandmother accidentally added a "custom tip" (which seems unlikely given her eyesight and understanding of apps) and he did not have the decency to correct such a gargantuan error. Shame on you for taking advantage of the elderly! Upon reporting this error to the company more than one member of the staff admitted they were at fault and told my father the difference would be credited back to her account. Several phone calls later and my grandmother has still not received the money. The credit card company has also declined reimbursing her for it as the taxi company apparently claimed (to American Express) my grandmother was at fault. The owner "Dave" was supposedly too sick to call my father back (a tactic used by evasive business owners and lazy high schoolers), and now perhaps intends to put off my grandmother until she gives up or forgets. What kind of company behaves this way? Who would employ a cab driver that intentionally rips-off old women? Oh wait, I'll tell you! Elite Taxi, your local, crooked, unfriendly cab company. read more

Elite is the best taxi service ever! They are reliable, clean and very nice and professional! I wouldn't call any other service! Dave and Chris go out of their way! They are absolutely wonderful! read more

Tonight I was driven home by a fella who was so entirely hurt by the fact that I gave him shit for going all the way downtown Cincinnati, knowing good and well it was Taste of Cincinnati, because it is every year at this time, I poked fun at him for taking me a longer, silly route... he then proceeded to be a jerk when I told him I was just looking out for my own wellbeing and that we all knew the traffic had been going on for days, he claimed he didn't remember that the routes were off/wonky/streets closed ..told me that since I bitched so much my ride was free and that he didn't want to talk to and or hear me the rest of the way to NKU... I tried to reason with him that a lot of ppl do suck but I was just trying to see if there was a better route. Tipped him $23 and fucked off. This was thee worst, actually, his hair cut was an absolute monstrosity :( Cab #192 5/28 130ish pm read more

Good service clean cars Elite has been fairly good to me I have no complaints I've used this service quite a bit these past couple of months with no mishap let's see what the future hold read more

Just excellent. I wasn't able to get callbacks or answers to emails from any other taxi company in downtown Cincinnati. Elite to the rescue. They picked me up within 10 minutes of my call and took me to a venue in Covington and also picked me up within 10 minutes when I called to be taken home. They are my new "go to" taxi company. Thanks, guys. read more

This is the ONLY taxi company I trust. I've worked at the front desk of hotels in the area and this is the most recommended taxi company from many of the hotels. I used to do a lot of bar hopping and I trusted Elite for all of my taxi needs. Everyone else will over charge you, be completely rude, or just have a crappy looking taxi. read more

The rudest cab company I've ever dealt with. You should be ashamed of yourselves for talking to your customers the way you do.

I am a bartender and have recommended to my patrons to use Elilte all of the time. Well never again! I actually needed to use the service myself, the wait was much shorter with Elite than with Uber/Lyft. I said this to the dispatch because I was pleased. He then told me that he would not send anyone out to me, because I would not be there, because I had checked with the other services. I said excuse me, what? Then he told me that he most definitely would not send someone to pick me up, since I had a bad attitude, then proceeded to hang up on me. So no longer will I recommend them to anyone! read more

I am a city girl and travel for business so cab rides are a necessity. I use this service to safely get home at night after drinking... always appropriate unlike uber. Always dependable and right on time. Also use to get to and from airports, and as I say, even at 430am for the AM flights... always cordial, reliable and on time. Have used this cab company over 6 years now. I wont give yellow cab or others time of day... they have left me stranded, in rain, snow, missing schedules, they simply dont care about their customers, whereas elite taxi does! read more

This is the best taxi company in N Kentucky. I've been ripped off (or attemped to be ripped off) by some of the other ones that try to over charge you. With Elite I call ahead, they are always on time, and theres no surprises with the rate. The drivers are great as well, very courteous and a pleasure to ride with. read more

Elite cab employs people that will rip you off.! Look out for Chris! He stole my mother's credit number after she used her card to pay for her cab ride. He then used her card to pay for his bills , 4 transactions equaling over $600. When confronted, Chris said it was an accident that he used my moms's card to pay his bills. How does this happen?!!?? When speaking to other staff members, my mom found out that this is not Chris' first offensive. When my mom called the owner Dave, he did not fire Chris. Yesterday my mom called Elite again ( she has used this service for years) and Chris showed up!!! She called Dave to complain and Dave told her that she should no longer request their services. This is ridiculous and wrong! What's the deal with Chris and Dave??? read more

Elite is the only taxi I will use in northern KY/downtown Cincinnati. I've been calling them for a few years now and everyone is always great. They are so quick it's crazy. Don't use any other cab service- elite is worth the call! read more

Only cab service I will use in Cincinnati. I use uber in other towns but when I am in Cincinnati I use elite because it feels like a uber ride- clean cars, friendly drivers, no games. read more

The ONLY cab service to use in Cincinnati. Very clean cars, great service, and on time.

Our hotel in Covington called Elite Taxi for us the first morning of our 3-day stay to take us to downtown Cincinnati for business. I'm not sure if this is true, but apparently there are very few taxi companies who can pick up in Kentucky and drop off in Ohio on the Cincinnati side - this is one of them. The cars were clean, they were always on time, and the drivers were incredibly friendly. They use Square for payment, allowing us to use our corporate cards and receive an electronic receipt, which was great for record keeping. We got the same driver a couple of times, which was great since they were so nice. I will use them again the next time I'm in town. read more

Elite provided the worst service of all the service providers experienced this weekend. First, on the drive to our destination, when asked if the driver could provide us with a number to call and book a taxi for our ride home, the driver told us to "yelp it." I was one of the only ppl in the car with a smart phone, and using the Internet on my phone isn't free. Then, when our cab driver didn't pick us up as planned, the dispatcher first scolded me by saying "You have to get to the cab in a timely manner." Then, after realizing the cab was waiting for us in the wrong location, he scolded me again when it wasn't my fault. I had 3 witnesses who heard me provide the correct location. Instead of apologizing for the misunderstanding, the dispatcher said, "You can just find another cab if you're going to call me a liar." And then he hung up on me. Sir. I never called you a liar. I was merely explaining my side. I never lost my cool. I also was not at fault nor do I appreciate being scolded and treated poorly when I wasn't at fault. We promptly found a different taxi van. read more