Very intentional encounter poor customer interaction with teller. Very Insulting & Disrespectful…read more Plus the teller was entirely Wrong in her presentation of "policy" and continued embarrassing and berating my 95 year old mother. While the manager was sincere in trying to assist, she in No way repaired the harm done. No way I would do business with BofA again.

Oh my golly, possibly the worst branch of Bank of America - No one ever answers the phone, and you…read morehave to visit the branch to find out they do not have what you are looking for. But then Bank of America is the worst-rated bank that I can see here, so I guess the branch services probably reflect that. Worse yet, one employee did not appreciate me complaining. Oh... answering the phone would have been so simple for everyone. Anyway, I have never had so many problems with a bank when just calling to ask a simple "customer" question

PNC has withheld a $2500 refund check and lien release letter for over 10 days. Day 15 and still…read morenothing in the mail. Customer service lines takes 1-2 hours to receive help, at anytime of the day. I have heard of this issue with several others. I urge any new customer to use another institution. The person that purchased my vehicle has not been able to register or drive it for over 2 weeks now. Its sits in his driveway.

Best credit union I've had the pleasure to deal with,, Best rates for car loans.home…read moreloans....beat the banks rate and my credit union that i was a member of for 28yrs....also good CD rates....made a believer out of me..I transferred my accounts over to MS&GCU glad I did...

I recently refinanced and both Tom and Lisa are awesome! They took all the steps into making a…read moredifficult and irritating move, smooth as possible. Thank you to you both!

I was first introduced to Huntington Bank when I was attending school at Ferris State University…read more Usually a school has a internal banking connection, and it just so happened to be Huntington for me. I've been with them for just over 14 years... I've got multiple bank accounts with them... and have had a variety of things happen. I've had a credit card number stolen from me... they worked with me consistently until the issue was resolved. I never had to pay for whatever the thief was buying. And rest assured they did what they could to make sure things were secure by getting me a new card number in less than 2 days. Every single Huntington that I go into, I'm always greeted by a happy and cheerful face. Very rarely do I catch someone having a bad moment or bad day... and if I do... I try to strike up some chit chat to make them realize that things aren't all so bad. Thanks Huntington for being such a reliable place to bank at!

If I could give them zero stars I would. Staff is fine but the banks recent policies are absolutely…read moremoronic. Their excuses for their actions are "it's bank policy". My policy is not to do business with morons. Asked for cash when closing three accounts and they say they don't have the 50k plus to give me. Be aware, be very aware. After 30 years with these people you'd think they would know who they're dealing with.

Every time you call you now get pushed to a National number. You can't speak with anyone at the…read morebranch you want. Walk in to the Utica location and they always want you to have a an appointment. Well the issue is you cannot call ‍. They are no longer open on the weekends and the branch in Romeo is essentially a giant ATM with 0 communication or people/tellers. Chase's new business model seems to leave the customer service out of their plan. My business, personal, and savings accounts are all with chase and was looking for a loan. We will look elsewhere. Just silly.

I was expecting a lot from this place because of all the people who recommended me to them but wow…read moreterrible. I contacted the loan department and they were extremely rude and got angry so fast. I am new to all this and was hoping to find a place willing to work with me and help me start with all this loan nonsense. Them being a credit union you would expect them to be a little more understanding towards students. Was going to set up a debit card with them as well but I think I'll wait and see if there's other better opinions in the area.

We have been members for close to 25 years. We use direct deposit, savings, checking and the loan…read moreservices. The staff goes out of their way to get to know the customers and take cng are of their needs. We're excited to see the new changes with the expansion of the facilities. If your looking for friendly, efficient, family orientated banking start here with The Local Credit Union! Debbie Anderson