Edited from 5 stars to 2…read more My original agent was really attentive and communicative. I had his personal email and phone lines to which he promptly responded whenever I had a question. He was even so kind as to let me know when he moved on to a better job. That's when my PKIG experience plummeted. First, I started receiving frequent advertising emails with no option to unsubscribe. My home/auto insurance provider is insanely difficult to communicate with. They send me an obscene amount of paperwork. Although I quickly turn in the information they request, they continue sending the same papers OVER and OVER AGAIN through snail mail. It's PKIG's job to mediate communication between the insurance provider and myself, but they don't do their job anymore. I've also asked them repeatedly who my new agent is, but never received an answer. Fortunately, when I directly ask for something through the general service email address, they do respond and resolve the issue within a reasonable amount of time. It feels impersonal, and because there's not just one agent that might be familiar with me and my policies, I have to explain my entire situation every time. Thanks to the ineptitudes of Westfield Insurance, I encounter the same problem EVERY YEAR upon my policy renewal, so I've had to repeat an explanation of the issue to PKIG for the past 3 years now. If I thought I could get a much better deal, I would switch in a heartbeat. Westfield and PKIG are both frustrating and disappointing. But, is there a really a better option?? Doesn't it seem like everyone kind of sucks these days? ** UPDATE: Maybe everyone does suck, but PKIG sucks the hardest. Contacted them Monday, October 20, 2025 and was told they'd get back to me ASAP. Haven't heard a peep as of Thursday, October 23. Apparently, they don't need my business so I will be relieving them of that burden.

My previous insurance provider wasn't renewing my homeowner's insurance policy. I contacted a dozen…read moreother agents and providers, but no one would (or could) help me. I finally got a hold of Noah Raitz from PKIG. He listened to my story and was able to find the perfect provider for me. He also showed me how I was under-insured in a couple of aspects on both my homeowner's and auto policies. I thought for sure I would be paying significantly more for my new policies since I would be getting better coverage, but he somehow managed to bundle them and wave a magic wand or something to get me LOWER payments! I am so happy and grateful! I am telling everyone I know about Noah and PKIG!

Amy is a great agent! She accommodated all of my insurance needs I will refer her to anyone that I…read moreknow of that needs insurance. She was such a big help to me and my family. I have started asking others are they satisfied with their current agent and if not I will recommend Amy!

Approximately a week ago I contact your office and spoke to Juawanna ( excuse the…read morespelling). I informed her that I needed to submit a claim. To this day I have not heard from an agent from your office. I have been a client of State Farms for over 20 years lI expect to be treated with a great deal more respect. I paid the craftsman for his work and have a receipt. I expect to be reimbursed. I'm disappointed with State Farm. You should treat your loyal customers a lot better. Tremetre Young cell: 248 225 0262 email: 1tremetre@gmail.com

My experience was great! Denise displayed patience and handled my concerns to my satisfaction…read more She seemed very knowledgeable concerning the business at hand. I would recommend her to others interested in obtaining insurance.

It has been an awesome experience working with Mr. Swindle. He has made finding and getting…read morereasonably priced insurance seem less. He is very professional and by far the most informed agent I have done business with thus far!

They were great about following up after the initial request. They followed up with a quote very…read morequickly. Unfortunately, I did not go with them at this time, but will definitely keep them in mind when it's time to renew.

From the owner: Looking for a customer-centric insurance agency? Look no further than the Amanda Clark Insurance…read moreGroup! As a multi-lined business, we offer a wide range of insurance products from various carriers. Our founder, a Christian woman, aims to create a familial atmosphere for all our customers. Plus, we have English-speaking staff as well as translators for Tagalog and Bisaya. Join our community and let us serve you today!

Have been a customer for over 30 years and I would never think of trying another agency. They are…read morealways ready to explain why I should do something and they've always been right. I know George since we bowled at Royal Lanes in the 80's. His son is as great as he is. The apple doesn't fall far from the tree. Keep up the good work and God Bless.

George and Shane Henry are owners of Consolidated and are a father and son team. They are quick to…read morerespond and give great follow up service. They have a great staff who are equally efficient and polite. I received good advice on coverages come up ways to save money, but more importantly, ways to manage risk effectively. These days is a lack of appreciation for those who provide top service to their insureds. Shane and George are very engaging and listen to their clients well. Give them a call before you insure your car, home or business.

Great company!!! I have all my insurance with the Gene Harris Agency. They make sure I have the…read morebest coverage at the best pricing. For example my son had a renters policy that he was paying $428 a year for with a $25,000 coverage limit. Shari got him a $100,000 for only $235 per year. Great company.

From the owner: Progressive, Citizens Insurance, Michigan Millers, Grange Insurance, Safeco, Hagerty, Foremostread more

Kirsten is a awesome agent and a pleasure to deal with, she saved me a lot of money on my…read morehomeowners and car insurance.

Kirsten is so helpful and down to earth. She was very thorough and patient answering my endless…read morequestions to compare auto insurance pricing. Thank you, Koza Insurance!

My experience with Agency Advantage has been great. The customer service has been wonderful! They…read moreask all the right questions to help me define what my needs are, consider my best interests, are very patient and answer all of my questions, and do so with a smile.

I don't get insurance through anyone else but these guys. We've had Progressive for so long now for…read moreour cars. Shopped around every year to see if there was a better rate out there, but nope. These guys hooked us up with all the discounts they could get us. And when we moved houses, we got renter's insurance through them too. Now that we've bought a house, our homeowner's insurance is also through them. They are super easy to deal with, no hassle at all! Dawn is our agent and is the awesomest!