Visted the Check City Store on Boulder Highway/Russell Rd on (Tue)11/29/22 late afternoon. I was greeted upon entering the store by Alexis. After she finished helping the customer, I was next in line and Alexis was there to help take care of a western union transaction as for my reason for visiting the store. Alexis was the only employee working at the time I was there and I am writing this review for the purpose of recognition where & when & why recognition needs to be recognized. With that said, my observations is that Alexis is very proficient in her position. She knows what she is doing and does it very well..My experience during my visit was handled promptly and efficiently. Alexis stands above most in the customer service industry. Why? Because, of her attitude and disposition...Initially, I would want to say that she goes out of her way..but, i would rather say that it simply just comes natural to her and is not a thought or a decision to make to go out of way...I'd like to say that is more of a compliment to her overall true qualities of character and integrity. Alexis represents herself very well and in doing that she serves to represent Check City in that regard...So, Check City needs to "Shine the Light" Yes with recogition...but, reward that recognition...times are tough for all of us...Money doesn't buy you happiness.. And Alexis wasn't surly trying to buy my happiness. But, she did make my experience there very happy and pleasant . Its hard to find good, very good people. My advise is if your lucky and/ or deserving to find good people, its only the correct proper and right thing to do is to invest your attention to the very few people employed by you who are responsible for your company's profits. In closing, I just would like to add that I have been in the customer service industry as well, with over 20 years of experience as a professional in the Healthcare sector in my role and position as a Rph (Registered Pharmacist) and Pharmacy Manger of a major community retail pharmacy chain here in the Las Vegas and Henderson Nevada market. So, When I worked and represented one of the major competitors, there is simply a distinctiion that comes down to the mere fact that all the people that served as customers to the major retail pharmacy chain were really all paitents of mine that I served because of the relationship that was able to build with them through being there for them in any capacity to sincerely help them in the trust and reliability that they had in me to make their experience heartfelt and personalized.. So, when the time came for me to accept an offer, it wasn't hardly sad at all for me and all of my patients because they really werent customers of the major pharmacy chain...when I left so did most of all of them.. They followed me to the new competitor.. They are truly my customers and my patients...Bottom Line, Check City, by all means reach out to Alexis at the Boulder Highway / Russell Rd location ..Give her the attention that she indeed deserves...Fast-track her & make sure to invest a personable rewarding relationship, upward mobiliy, promotion and compensation. Finally, I look forward, to not only, continuing visiting Check City because I know that Alexis truly and naturaly will alway continue to making my experience frieindly, heartfelt, personalized and professional in all aspects but, I reserve an optimistic positve response from some of the Check City Heads of Departments in Management Positons in the Corparate Level District Regional Positons to following up to my personal letter of statement made here on Yelp. Feel free to reach out and contact me at your earliest convenience for any questions , concerns or interest in any additional information or input that you may have regarding my statements. Note to Alexis, I also, will make myself available for any professional and/or personal reference that I may provide for you to include professional letters of reccomnendations to include in your professional portfolio, resumes, files and records for future endeavors and career paths.
I hope this finds you well!
Thank you Kindly!
James B. Rph read more