We moved to Chapel Hill in the fall of 2025 from Florida. As a result, we had many changes to make…read morewith our insurance policies and instruments. Fortunately, we selected Pam Herndon's State Farm office and we met MacKenzie Mullins who has advised us on SO MANY fronts. In 40+ years as State Farm clients in different locations across the country, the Principal of the State Farm office has never arranged to personally review our policy coverage with us. Pam Hernon did! We are grateful for the guidance, insights and recommendations we have received from Mackenzie and Pam Herndon's capable office staff!

Wayne was very helpful navigating our tricky situation. He always responds quickly and with helpful…read moreinformation. A pleasure to work with.

I needed help switching over my renter's insurance, and talked with Emily this morning who was…read moreamazing! She was so sweet, took time to ask about myself, and we chatted over similar interests (aside from the insurance). She was so personable, was quick and efficient, and had it done within minutes! I loved the hospitality I received today! Thank you so much!

I usually don't leave reviews but felt like I needed to as I was very disappointed in the service…read moremy family received. We were contacted by Jackie to switch over to State Farm for our auto and home insurance. We were in the market for new insurance so figured we would give it a go. At first everything was great and we had no issues. Then it seems like we just kept having issues. First, we received a notice from the DMV that there was a lapse in my daughter's auto insurance and we had to pay a penalty fee and show she didn't have a lapse. We contacted the office and they apologized and fixed the problem. Okay no big deal to us. I know mistakes happen. Then it seemed we kept having fees come up on our bill that we didn't know about. Our 18 year old daughter had a "hospital insurance" charge each month of about 20 dollars. We contacted via email several times and never received a response. Then my husband called to find out what it was and left a message. He never received a response. So we decided to switch insurance companies as this was not the service we wanted or was used to. My husband called to cancel and sent an email. He was able to speak to someone at the office which did not give any type of explanation just stated "I'm sorry we didn't meet your expectations of our service". It was a very back handed comment that basically said we did nothing wrong, you just have high expectations. We received an email stating they had received our wish to cancel. About a week later, we still had a balance that was due for insurance and it showed insurance was still active. My husband then called the office again and Devondir answered the phone. He was very rude and stated, "sir, by NC law we have up to 30 days to cancel your auto policy and you have to pay the amount due". He asked when did you cancel and my husband said August then he said and what month is it and my husband said August and Devondir said okay thank you and hung up on my husband. I could not believe how we were being treated. So my husband reached out to State Farm corporate for further clarity on what was going on with our policy. The lady at corporate was very helpful and advised that our policy in fact had NOT been cancelled and we did NOT have to pay for the policy that we already cancelled. She went ahead and cancelled the policy and stated we would receive a refund for any unused funds. We did receive a refund check within a few days. We decided to go back to USAA insurance and received better service and better rates. We did receive an email from Jackie stating the policy was cancelled and another back handed statement of, "I'm sorry we couldn't meet your expectations". Not once did anyone at that office apologize or explain anything. They make people feel like they are the ones in the wrong and we have high expectations. I'm not sure why we were treated the way we were, but want people to be aware.

Do not recommend. My town house burned valentine's day 2019 total loss due to neighbors electrical…read moreissue according to fire report. She is the hero that saved a family of 3 lives while walking her dog never contacted fire department. No contents paid and had to sell the only thing I had of value for 500$ for an attorney to avoid misdemeanor charges bc no money to clean damage from fire. Sister passed away one week after the fire, mother had a stroke paralyzed one side of her body. Agents antagonized the necessity to write down every item I owned. To this day it is a tragedy I haven't healed from. The agent suddenly stopped communication denying coverage. After all of this, I could not be covered by any homeowners insurance bc my home burned down by no fault of mine. I purchased this home at 19 years old. USDA RHD loan based upon my income. Payment was never to exceed 426.00 goes to 766.00. home goes into foreclosure. Not processing due to COVID-19 shut down according to agent in foreclosure department. I have not received any correspondence since COVID-19 shut down. Turns out I am still in foreclosure. My home was never inspected because of the COVID 19 shutdown. Only pictures were sent. It is 2024 and my home is crumbling. Unfinished floor, back mold, holes that you can internally see to the outside. Spider waterbug and cockroach infestation. I I've in fear always. Neighbor townhouse next door has a leaking roof along with years of deterioration. When I call Kristie Wilson at the ocal USDA SMITHFIELD NC OFFICE I get zero help other than I am in foreclosure. I mowed the grass at 27 s Sussex drive until I no longer had a mower. I knew the lady that lives there had an anurysm which left the home vacant. Almost 30 years later this home is vacant, my home fire, you can still see the soot on the roof. n When I needed help I had none. After COVID-19 shutdown everything has changed. USDA-RHD please stand by your original closing documents. I need to decide my vote in this 2024 election. Please send comments to abigelow2024@gmail.com. google search Johnston county 29 Sussex drive Smithfield NC 02/14/2019 FIRE for more information

I've been a client of Blinson Insurance for about 20 years and really appreciate the great service…read moreI receive. Amy is prompt in answering calls or emails and everyone in the office is super friendly and helpful.

As I have said, SEC is the place to put you money. They have locations all over the state and…read morefriendly people working for them. Every time I have went inside, I was always greeted by someone with a friendly smile.

I've been a member since 1996 or 97 old enough to have an account and I am really sadden how…read morehorrible it is and difficult to manage money at these banks. Well's Fargo you can deposit money from  your phone, SECU will not let you! Our main request ended up an employee not telling the whole truth about a loan, at the end we looked like fools calling everyday about what's going on.   My husband and I got approved for a loan, and we did it on line.  Kelsey was awesome!  She told us everything we needed to know.  When it was time to sign we had to go to the bank.  We choose this bank off of 50, because it's closer to our house.  We meet with Jamie on Thursday at 10am she was nice at the time while we we're signing the paperwork.  At the end she told my husband and I that in 3 days the money will transfer and that we could call on Monday to make the first transfer over.   Monday rolled around and the gentleman who answered the phone said that Jamie said our money wouldn't be in until Wednesday?!  Friday is the first day, Monday is the Second, and Tuesday is the third day.  So of course when we called Monday (as she said to do), it mad me and my husband look like all I wanted was the money!  My husband is the witness to her saying this too.  Then that gentleman who answered the phone said to call again today, so we did and again Jamie is talking to us like we should have known this!  No one seems to tell us the full truth and it makes me (the customer) look like a greedy person.   I'm tired of having people tell me one thing and in the end make me look like I don't know what I'm doing.  In the long run SECU employees do not know what they say, and need a lot more practice. This is NOT customer service!

No matter how young or old, getting solid financial retirement advice is important. Mark…read moreCourtemanche has all the credentials as a charted financial planner....plus he grew up in the financial biz and followed in his dad's footsteps! My husband and I wanted someone who had experience and expertise while understanding modern life challenges. He helped us immensely! We met him as strangers but quickly felt like friends. If you need help with figuring our your financial future give him a call!

I had some questions about my tax liabilities after some of my investments had changed. I contacted…read morePaul is Yelp! and made an appointment. We chatted for a bit about my situation, and he was able to give me good, actionable ideas on how to best manage my tax exposure.

VERY EXPENSIVE. I spent over $3k annually for tax prep and filing. I would not say my taxes were…read moreoverly complicated, and I even had a bookeeper who organized all my business documents for Paul's team. Truly as organized as one could be! Not sure if they charge based on income, and could not get an itemized receipts of charges. Would not recommend.

Chronically understaffed so both drive through and inside bank wait times are often more than 15…read moreminutes.

Excellent, consistent, and prompt service. Working with Wanda at SJ Adams has made finding…read moreinsurance policies and renewing those policies quick and easy to where I hardly have to think about it or wonder if I'm getting a competitive rate (and isn't that all you want out of a broker?). 10/10

Worked with Shaun and his group for a few years. The process has always been easy, fast, and…read moretransparent. They make sure to always look for the best prices for my needs and are very easy to get in touch with whenever I have a question. I have no regrets going through SJ Adams for many of my insurance needs and plan to continue to indefinitely. HIGHLY recommend.