Not willing to work with you at all on moving in.. for just a one bedroom, shouldn't be that hard…read moreto work with and with real estate & property mgmt going up overall makes this one especially a hard stay-away!!!

I have lived here 2 years and this is by far my best apartment experience. Clean, quiet property…read more Helpful, available management. My very few maintenance issues were dealt with quickly. I would stay another 2 years if i wasn't moving to Texas.

When I moved out, the manager tried charging me for a carpet cleaning fee AND a replacement carpet…read more If I never disputed the chargers then I would have been stuck with a $700 fine. I highly recommend taking pictures and videos of the unit on day 1 and the last day. This place will put any chargers on your move out ledger. PICK A DIFFERENT APARTMENT!!!

I can honestly say after living only a few short 3 weeks I am absolutely in love with the…read moreresidency. The maintenance members along with the office staff members have been great and are dependable. The cleanliness of the grounds is kept up, minus the constant battlefield of dog droppings that residents do not pick up. I am truly enjoying myself here and can't wait to see what spring and summer have to hold for this community!

New management! PMI is now taking care of us. They are very…read morefriendly and professional. We have awesome neighbors, we feel blessed to be part of this community, two pools and a fitness center

Love living at Metroview Condo's!!!!!…read more Great location!!!!! 15-20 minutes to airport, CBD, UMC, parks & 5 minutes to EJGH..... Walking distance to Clearview Mall & restaurants & movies!!!!!! It is a friendly place with people who care about living here & want to continue making this a great place to live!!!! Management is doing a GREAT JOB of keeping our property looking good & in order.... They always have time for owners & are always willing to help you. I didn't give 5 starts because nothing is perfect.........but we are always working on making this a comfortable & friendly place to live!!!!! Come check us out!!!!

Pros: The management staff are nice, and maintenance comes…read moreusually within 2 days and does their best to fix the issue. There are people who tend to the greenery and maintain the greenery to look nice. Cons: All equipment in the apartment is old, this includes AC, washing machine, dryer and kitchen stove. When it gets to 90F and above the AC cannot keep up and your room temp will be in the high 80s.They recommend your thermostat be set between 75 to 78, which is just ridiculous in Louisiana. Your AC bill gets extremely high during the summer as the AC is old and inefficient. Every month you have to go to management to get a filter for your AC. There is a gate, but it works 3 months out of the year. Finally, there is a problem with crows cawing right outside your window between 5am-7am. It is LOUD enough to wake you up every morning. To quote their response "Unfortunately, we do not have bird deterrents, and we do not offer such measures as part of our building management services. That said, we encourage you to explore temporary, non-invasive solutions that may help minimize the noise within your unit." Therefore, if you don't enjoy having your sleep disrupted in the early hours of 5am-7am I do not recommend staying here. Apart from the 2 treadmills, the equipment in the gym is all extremely old or broken. There is no AC in the gym. When you walk in you can immediately feel the air is stagnant there is NO air circulation. Extremely disappointing as we are paying more because of their gym but the gym is awful.

We love living at Citrus Creek East. The office staff is nice and maintenance is very effective.read more

Moved in two years ago and it started out really good. Recently there has been a change in…read moremanagement and it has been problematic since. Dumpsters are constantly overloaded with garbage spilling out of them. Trash is all over the stairwells. Neighbors are grilling in the parking lot. It took two weeks for my maintenance requests to be completed as they stated they were not staffed. The complex is filthy. They stated that I changed my locks that were in fact never changed. Upon me calling the office Emily was very dismissive and rude.

I lived at Bella Ridge North for four years. Overall, I think property management did a great job…read moreat maintaining the apartments and buildings themselves clean and well-kept, including the common areas (pool, gym, walking areas, etc.) Any minor issues were resolved quickly and the ladies in the leasing office were polite and responsive. The apartments themselves were large and spacious. With that being said, over the past year there were definitely changes in who was coming and going/leasing the apartments. Noticeable differences in a higher police presence (I saw cop cars within the property gates four of five times in the six months up to leaving), random people walking around, being let in the gate who clearly did not live there, parking spots being taken by non-residents etc. Unfortunately my husband's car was stolen right from outside the apartment, on the top floor of the parking garage and several of our neighbors cars were broken into over an extended period of time. While, understandably not First Lake's fault directly, I feel like better measures could have been taken to provide a safer and more secure atmosphere, up to and including, cameras on every floor of the garage (not just where you enter) and better measures on securing the property for non-residents. When addressing the issue with corporate leadership the attitude was dismissive and very much "Not our problem" instead of "Hey, you've been a valued resident for x amount of years, we care about your business, these are the measures we are taking to improve". We had to follow-up several times not only with corporate but also with the "courtesy officer" on site, who I don't even know is a real person because he or she never reached out or contacted police. This is less about physical property and more about the attitude of the business/management and caring about resident safety. If people will steal in that close of proximity so brazenly it will probably escalate shortly into apartment break-ins. Overall, they have some major safety issues to work through.

Maintenance is a joke!! Repeated maintenance orders for the…read moreSAME issue. No updates unless you call the leasing office. There is no way it cost $1607 a month to live here. Rent was due today, you give them your money & they don't do ANYTHING IN A TIMELY FASHION! WET CARPET soaking wet MULTIPLE TIMES due to a leaking AC... leasing agent (Veronica) act like it's your issue & you're overacting. Dryer has broken MULTIPLE TIMES, no solid solution. The laundromat charges $8 to wash & about another $8 to dry 1 load(multiple cycles to dry--only runs for 17 minutes at at time) WHY WOULD I WANT TO PAY ANOTHER COMPANY TO DRY CLOTHES WHENEVER I PAY FOR A WASHER & DRYER MONTHLY. I recommended this apartment complex to my friend moving into town.. that has been rescinded. OVER IT. DO NOT MOVE HERE. (Mind you I live in a "premier" building) & don't ask me to contact y'all! You see my last name, look me up in the system.

I was a resident for 2 years until a new resident moved in next door. After just a month the police…read morewere called out 3 times for domestic violence. There was screaming almost every night for 2 weeks from 11pm to midnight. The staff said they couldn't help me because the aggressor wasn't a resident. I asked to leave because another resident made death threats at another resident next door to me. I showed the staff the video of the threats and physical violence in front of my door and the staff refused to hear me out. The best they said was look at moving to another first lake. In the end, I had to pay 2 months of rent in order for me to leave.

Mallory and Janet have been so amazing. Guiding us through all the steps to move in and get…read moresettled. We love the app for communication and Mallory and Janet always call back and help us. James in maintenance has been so helpful. Great team at this company and soo friendly and helpful.

We moved in a couple years ago and I didn't get to do the walk-through with my husband. The people…read morewho lived here before had a dog chewed up a lot of the trim that they didn't replace there was holes in the bathroom where the trim was eaten up I finally got them to come put some foam in to make me feel better as far as bugs and mice and stuff getting in. There was hair literally painted into the windowsills because they didn't clean it and they just went ahead and painted the hair into the windowsills. They didn't bring the refrigerator out or the dryer to clean and it was absolutely not just a little bit of field it was completely filthy and it still is because I'm not dragging a dryer out and will probably break it anyway. The refrigerator I drag it out and clean some it just kind of irks me out clean in other peoples like nasty gunk of many years. Something went wrong and the maintenance guy just told me that at least I don't have to pay for it have it done that you know. And then I was like well that's a part of the rent is maintenance and he was like no it's not and I was like yes it is. Part of your rent is the maintenance. There's a bigger gap where it's already late one time it was already sagging we had a water heater bust and now it's sagging even worse worried about mold and they're like telling me there's no mold up there you don't have to worry about it it's not yours like basically that I just pay rent and I'm a tenant. Reported my refrigerator at the beginning of the week almost the weekend almost 4 o'clock I go down there and I'm like hey it's the weekend asking are they not gonna fix it and the guy was like i was about to come fix it. He was like I got other stuff to do and I have to get around to it it's a bunch of apartments well obviously they need more people here and I'm like well I'm upset because it's almost the weekend but it's really expensive well there's other people that don't have food as what he told me even though I work and I go to school and bust my butt to pay for what little food I can afford literally. Which I have to work this weekend so my refrigerator goes out I would have to go bye and ice chess but ice put the food in there and wait till Monday to see if they were going to come fix it. And there's constantly dog poop everywhere like nobody cleans up the dog poop around here half the time there's dog poop in the walkway which I have to go tell him hey there's a big old pile at all. Could you please like spray it off or get them to do something and all they do is blow it to the side so especially during summer all you can smell is hot dog poo everywhere. School is about to be up and I'm fixing to make myself get on lazy and find somewhere else to live it may not be any better than this the only reason we live here is because it is in a safe neighborhood and the commute to some other areas is a little bit better but that is the only advantage to living in this place for this amount or rent. These apartments are dated they smell bad and musty these old central air and heat stink they're like old and musty and those like if you can afford it go somewhere else and if you're not scared of crime go somewhere else I would not live here. The walls are thin you can hear everything through it. And if you're not a smoker well you better get used to smelling the smoke from the other apartments because it's gonna come in to yours. Also you can smell the lovely marijuana through the walls and I'm not a smoker so it is not delightful to me at all makes my head hurt and makes me nauseated. And people have a right to live their lives if they smoke that's the right smoke I'm just saying these apartments are not insulated well whatsoever all the nooks and crannies everybody else's mail comes right into your house. All the noise people have a right to go and live their lives and make noise you know but it's so bad insulated that you can hear the other peoples conversations right through your bedroom wall you can hear them sneeze literallyThe landscaped is not kept up very well and it's not cleaned around here on the outside very well at all it's a lot of light black mold growing on the little walkways up to the apartments. And if things aren't spelled correctly it's because I'm voice texting because I hate to type on the phone. And one of the only other reasons I'm leaving here is because my obsessed safety boyfriend is obsessed basically with safety and it's a safe neighborhood again. And he's too lazy to to get his butt up and pack stuff up and move somewhere else but we're fixing to get our butt up and move somewhere else. But after the little thing today with the maintenance guy and not having something like my refrigerator that I feel was not fixed in a timely manner everything's done built up and like I said this is not the best place to live. As my boyfriend put it we're about to step up from Soviet era Union Public housing.

We rented the corporate apartment for 2 months. We were impressed with Adriene and Jessica's…read moreresponsiveness to our questions. We echo the greatness of the repair, the groundskeepers, and the maintenance: especially free a.c. filters and upkeep of the fire extinguishers. So easy to live there.

Very cheap when it comes to repairs and replacing appliances. They're currently fixing the outside…read morestairwell in my building after months of it being unusable. There's damage INSIDE my apartment due to it. I don't see why there should be any damage inside while outside work is being done. Cheap labor gets you cheap repairs. I've also been told that dishwashers aren't meant to wash dishes, just to sanitize them.