I spoke with Danielle about leasing an apartment she was very helpful. My friend lives at Premisis…read moreand the maintenance team is wonderful too! I can't wait to move in!

I went on a tour with Danielle. She was really friendly and informative. The property was clean and…read morewell put together.

I've been living here 8 months and anytime something breaks or needs repair staff is very…read moreresponsive and I've never had an issue with anyone. Miss Lisa the property manager helped sign me up for my lease actually and she's always here and assists with whatever she can. Very happy with my experience.

Horrible staff a/c always breaking roach problems lazy maintenance always doing half ass work and…read morenot fixing the problem fully! Carpet got wet from a/c 3times first time got someone to come clean it 2nd and 3rd time they blew it off like nothing even happen so I had to clean my own! Say they coming on this day and time but don't show up until 5pm could have went to work but soon as rent is due they in your ass sending out letters!get y'all shit together and control your bug problems then worry about your Tenants paying rent!

We have greatly enjoyed our time at the Metro. The buildings and amenities are really nice, and the…read morestaff is absolutely incredible. Ashely and Chloe manage everything, and they are very professional and nice. They are a delight to see up front and even hold social functions for the residents. Victor, Patrick, and Gilma maintain the buildings, and they are always quick to fix any issues. Patrick went out of his way to help us when we moved in. This group sets the standard for how an apartment complex should be run.

Brand new apartments in Metairie. Location, staff, and amenities are top tier, living here is the…read morebest.

Keith and Soraya are the best . Soraya moved me in within 3 days with the help of Keith. They are…read moreamazing . They have the best personality in this world. I will definitely be staying here for a long time .

Quite possibly the worst experience I've ever had, roach infested. Awful neighbors. And very poor…read morequality. Lived here for 3 years had a new car that was hit & run twice (purposely parked in front of a security camera only to find out it did not work). People trying to open your door in the middle of the night or trying to lure you to the door to open multiple times. 2nd month of living here I witness physical fights outside. Moldy ceiling which was not properly repaired (leaked again after a month with even more mold). The gunshot through my ceiling was the final straw. DO NOT GIVE THESE PEOPLE YOUR BUSINESS.

My family and I lived here for 5 years. We never meant to stay that long but, it was just like…read moreliving in a single house. We had our own driveway and backyard. Everything was updated and well kept. The space was amazing and left us room to grow. Our yard was kind of small but, if we were doing something and we wanted more outside space, we just went to the park in the middle of the property. Overall, it was a wonderful experience.

Adrienne is a great property manager & Parktowne is lucky to have her! She seems to keep the…read moreproperty organized!

I have lived here three months and continue to enjoy living at Sailboat Bay apartments. It's in a…read morebeautiful area with great restaurants and a great view. The management is extremely responsive to any concerns that I have had. Attacking and fixing any issues that I've had immediately. I have nothing but praise and would recommend highly that you live here. Of course this is just my opinion and you need to find out for yourself.

I lived here with my girlfriend, dog, and cat. We had a one bedroom apartment that was spacious…read moreenough for the four of us. Everything worked perfectly. I actually never even had to put in a maintenance request so I cant attest to how responsive they are in that regard. However, that probably a good thing. Also, the maintenance staff is hard at work in the building every week day. They are very friendly and I imagine if I ever had an issue they would do a great job. The community feel of the complex was great. I liked all my neighbors. Our dogs all became friends (this is a great apartment if you are a pet owner). I'd often BBQ with neighbors at the community grill at the pool. Or one in the courtyard. I'd stay here for years if I wasn't heading back to Los Angeles. SAFE & SECURE. AFFORDABLE. SPACIOUS. BEAUTIFUL. A great experience all around. I don't think i've ever been so happy in an apartment. Thanks for everything Sailboat Bay!

FANTASTIC place to live. I moved here and only planned on staying about a year or so, and just…read moremoved out after getting married and ended my almost-eight year stay at the Arts. Danielle and Kiana and their entire staff are awesome. Property is always clean, pool is great, and it's close enough to everything in Metairie (food, shopping, entertainment) but still quiet and out of the way of the hustle and bustle. Also only about a 10 minute drive to downtown New Orleans. My apt. was a one bedroom but VERY spacious, and included both a utility closet with a washer and dryer as well as a really large walk-in closet. The bedroom was the perfect size for a queen size bedroom set (a king would also fit!), and the bathroom was also more than big enough and also had a closet. I have no words to express how amazing the place is. If you are looking for an apartment in which to stay either temporarily or permanently, DO NOT make the mistake of just going with the "big name" apartment companies without stopping here.

Started from a Craigslist Ad now I'm here! Well, I just moved out actually after a 6 year stay at…read moreThe Arts. I was apartment hunting and scoured the internet and every apartment hunting site and app to try to find the perfect apartment. I couldn't find a place that felt like a good fit. Then one day while searching on Craigslist, I saw a listing for an apartment that was very affordable and seemed to be almost too good to be true - it was the stuff scams are made of... BUT when I actually went to view the property it was better than expected. Although I ended up moving into a different unit than the one I saw the ad for, I was very pleased with my experience. I always felt safe. The staff was very attentive (at the time it was Danielle and Ebony if I'm remembering correctly, but later was Danielle and Keina). Any maintenance issues I had were handled quickly and efficiently. I loved all of the resident appreciation events even though I couldn't make most of them. Also it was very quiet. I saw many neighbors come and go, but they all were good people despite their walk of life. I honestly could have stayed at the Arts forever, but working in the film industry, the dual strikes made my place a bit harder to afford. Also due to work I'd spent the previous year away from home anyway so a move was inevitable, but overall, I HIGHLY recommend. I've had a few apartments before, but The Arts was by far my best renting experience to date. If I ever move back to Louisiana, they will be my first stop!

I've lived at Gatehouse Apartments for 10 yrs. When I first moved here it was such a warming…read morecommunity. The staff (Mindy and Donna) were AMAZING! They genuinely cared. The environment was fantastic! This new staff they have are a complete joke! They're rude and their communication skills are HORRIBLE! I will be moving soon and I can't wait to leave here! I would not recommend moving here until they replace the staff!

Tried to tour the apartments and the guard said I had to make an appointment. When I made an…read moreappointment online I received an email back from the girl but it was not to confirm but only ask about which apartments I was interested in. When I showed up for my appointment time they said they would call me to confirm. I received an email lying saying that their apartments are in high demand but their apartments have multiple available units. They are a joke.

I've lived here almost 10yrs and to be honest, overall, I was completely shocked at how this is…read moretruly a hidden gem in the middle of everything! Of course there's always pros and cons to living in the city, i.e. lack of parking, interstate noise, and things of that nature. However, for the most part, the property's staff does an amazing job keeping the grounds looking amazing, quickly replying to maintenance requests, and making you feel genuinely cared about. I also enjoy the fact that most neighbors are respectful of each other in regards to noise and doing their part to ensure the property stays looking good. Sincerely, K M H

Scummy business practices, Deplorable application process; completely mismanaged experience. Leslie…read moreKimble, the overly bubbly clueless leasing agent is scattered brained and lacking the appropriate information to give serious prospective tenants transparency and ease of process. Bellawood has dozens of apartments vacant listed online for weeks. I was initially rushed to apply under the soft threat of "they may be gone if you wait!You should apply ASAP" Standard sales tactic. I watched the price plummet $50+ dollars in the weeks each unit stay unrented. Then when I went to apply for 9/2 move in date it was arbitrarily changed to 10/3 move in. When I asked Leslie why it was moved I got a bright shiny "Well, I don't know!" she deals in syrupy faux polite "I don't know"s. When I spoke to the manager Sydney about this, she explained it calmly and logically offering a closing comment of "there's no way Leslie would have known why" So, leasing agents don't have proper information to give to prospective tenants? WHY? Ridiculously juvenile antics and word salads from half baked brains. Total Confusion, chaos and mismanagement when there are tons of other properties in the area. All of the women there are surface southern "nice" but social politeness doesn't supersede intelligence and professionalism. I contacted Tonti Properties and filed a complaint against Bella Wood. To add more confusion, Tonti Properties is different than the corporate entity Tonti, which owns a large amount of SE Louisiana apartment complexes. Additionally, there is another business name that appears when applying after being debited for app fee: Creekwood Elmwood, LLC. So it's a bunch of scam companies triangulating their schemes with haphazard, sloppy tactics. Seems like a scam. Happy to be looking elsewhere and away from this nightmare of stupidity. I can't imagine having to deal with these type of people on a regular basis in a place you want to call home! These apartments will stay unrented. Enjoy Hurricane Season!